System hang after clicking "Run" to launch "SBO_Welcome.hta"

Hi,
My client encounters a pop up window "Open File - Security Warning" upon logging into SAP.
It is a message to run "SBO_Welcome.hta" which is located on "
SERVER\B1_SHR\Help\EN".
When the "Run" button is clicked to launch the above mentioned file, the system will hang.
Also, the error below will be displayed when we force shut down the above pop up window from Task Manager.
Error:[NCM Main].[Main] The RPC server is unavailable. (Exception from HRESULT: 0x8007068A)
The above issue is encountered on a specific workstation only.
Kindly suggest if anyone knows how to resolve this.
Thank you.
Yadana

Hi,
Bala is correct. this installation is corrupt. Uninstall and install with Full administrator rights and doesr the use profile have acess to the shared folders like B1_SHR, check for the firewall setting .
Regards,
Rakesh N

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Hi;
Please check thread
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Sharp,
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'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

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http://jrause.com/blog/?p=165http://jrause.com/blog/?p=165
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http://jrause.com/blog/?p=165

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Dear V.Krishnan ,
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i got it
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