System Image Fails on Windows 8.1 Pro

Creating an image fails giving the error message shown in the attachment.   I found that the Virtual Disk and Volume Shadow Copy services were set to manual so I started them and changed startup to automatic.  The failure remains as shown.  Then, I rebooted and again got the same error message.  It fails when using an external hard drive or DVDs
Has anyone experienced something similar when attempting to create an image and managed to overcome it?
Attachments:
Image failure.PNG ‏13 KB

I attempted to install the suggested update, but it would not install as I have recently installed 8.1.  I am beginning to suspect that the problem lies in the 8.1 package in that it needs a specific update similar to the one for 8.  I examined source and destination drives in disk manager and found that the free space is not the issue.  All free space greatly exceeds the minimum levels.  I also checked usn journal size and that is not an issue either.  It might be wise to wait for a bit to see if upcoming updates will fix the problem.  My last successful update was last week when I still had Windows 8.  I have backup imaging set every Wednesday.
Attachments:
Disk Partitions.PNG ‏26 KB

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