System is not creating Delivery order while raising sales order

Hi Gurus,
When one user is raising the Sales Order, system is not generating the Delivery order. Whereas it is happening with other user.
Please help. . . .
Advance Thanks

Venkat,
I created the user (with problem) by copying from the user (without problem). So SU01 showing all tabs identical except address tab.
I think i need to do something in SPRO.
rgds.

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