System is unavailable

I am using chrome as my default browser. When I login I get this message: We cannot start Skype because your system is unavailable. Please try restarting your computer and retry again. I am using Norton 360. I have taken off the control features. Can I switch to IE as my default browser for Skype? Keith

Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

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    Attachments:
    Untitled.jpg ‏63 KB

    Try to reset all Skype settings.
    Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
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    N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

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