System log problem ( Errors in source system)

Hi,
   I Got the error message at psa level while extracting data from r/3 to bi is
Errors in source system
Message no. RSM340
and i checked in sm21 , i found the system log for my user as
Operating system call gethostbyname failed (error no. 11004)
I checked all related forums but no use.
can any one give the solution.
thank you.

hi,
   Basis team side they are saying that every thing is ok. today when i trigger the info package at background job , after extracting 37 lakh records , i got the same error that is
under details tab
Data Package 1 : arrived in BW ; Processing : Processing not yet finished, entry 70 still missing  ,
this message for data package 2 also and
Data Package 151 : arrived in BW ; Processing : Selected number does not agree with transferred n
this message for data package 152, 153, 154,155.
under status tab the error message is
     *Error during import of results for employee 00004000     *
     *Errors in source system ( Message no. RSM340)     *
I find one thing that when i gave selection on employee number i got the data into psa with out any error but when i gave date as selection at infopackage level i got tha same above error.
Edited by: Srikanth.T on Feb 28, 2012 12:55 PM

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