System preferences is damaged and won't open

i think my girlfriend deleted it. The icon looks strange now and when I open it says it is damaged...what do i do?? Please Help

I have tried to reboot, and I have tried to repair permissions but does not work... permissions are all fine, and I can open all the system preferences if I go in to the hard drive and open the folder they are in indiviually but I can not open the system preferences using the icon in the dock...also the icon has a big X on it now!

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System Preferences "Must Quit and Reopen" No "Open in 32-bit" Option to Uncheck

Everything worked fine when I had 10.7. But I still updated to 10.8 when it came out. I spent quite a while trying to figure out why I couldn't use many of the preferences in the system preferences. I kept getting the message: "To use the ____ preferences pane, System Preferences must quit and reopen." Quitting and reopenning sends me on an infinite loop.
I've scowered the support communities and found no help. The communities kept saying I should go to the System Preferences file in Applications, go to Get Info, and uncheck a box that says "Open in 32-bit Mode." Unfortunately, I have never had that box. Today I updated to 10.8.4, hoping that this would finally get fixed. It was not.
Is there any solution I'm missing?

Just got same problem.
#1. There is no Box, under Label or anywher to uncheck or check.
#2. The device I want to use does not have an update driver. What I really need if for the Box to check or uncheck which should be there according to Apple Help.
#3. I tried this, resetting the whole computer's kernal extension by using a Terminal command (although I don't like doing that). It didn't work. sudo systemsetup -setkernelbootarchitecture i386
So I reset it to: sudo systemsetup -setkernelbootarchitecture x86_64
But emphasize, again, I don't like doing SUDO commands in Terminal.
So...Anything else to try?
Thanks for any info that might help.

System preferences are crashing, and won't start up

Macbook Pro 13". Trying to change background photo, but systempreferences app freezes. Tryed restarting computer. Have to force quit System Preferences.

Try deleting the Desktop settings file. First, open Finder, select Go menu > Go to Folder, and type ~/Library/Preferences. Then, delete "com.apple.desktop.plist" and "com.apple.systempreferences.plist", and restart, so System Preferences shouldn't crash. That problem happens when its settings file gets damaged

Digital Booklet PDF is damaged and won't open

Hi, I purchased Negramaro- Mentre tutto scorre on the iTunes music store yesterday, but whenever I try to open the interactive booklet pdf file in acrobat reader, I get a message saying "There was an error opening this document. The file is damaged and could not be repaired." Is there any way to fix this or get a new, undamaged version of the file?
Thanks

DIgital booklets are not available for repeat download or I would suggest you simply delete and get a fresh copy. Instead use the "report a problem" links in your account history to contact the store support team. Hopefully they can requeue a working version for you to download.
tt2

Iphoto '11 says its incomplete or damaged and won't open after installing ilife '11, which does not show up in applications folder

I just tried to install iLife '11 on my MacBook I purchased in January, 2011. Now, iPhoto '11, which was installed into the computer when I bought it, will not open. Instead, it gives an error message: "You can't open the application iPhoto because it may be damaged or incomplete." On top of that, I cannot locate iLife '11 that I installed into the computer in the applications folder. I'm sure I installed the program because it told me installation was complete. I restarted the computer and am still having the same problems. Thanks for any help.

iLife 11 is not an application. It's a suite of applications of which iPhoto 9 is one. Did you purchase the boxed version of iLife 11? If you did then you'll need to reinsatll iPhoto from the iLife 11 disk. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto 9 from the iLife 11 disk.
OT

System Preferences, Address book, and ical suddenly won't open

As I said My system Preferences, Address book, and ical suddenly won't open. This seemed to have happen all at once. The only unusual thing to happen lately is that my ipod was corrupted and I resored it last night. Now when I try to open these programs I get one or two bounces on the icon, then nothing. My other programs including itunes seem to work fine. There are no error messages at all.

/System/Library/Frameworks/Message.framework/Versions/B/Message (file is empty)OK, this is an important part of your basic system and will need to be restored.
First you should boot from your Install Disk and repair your disk: see Using Disk Utility and fsck to resolve startup issues or perform disk maintenance.
Then I think you would be wise to consider an Archive & Install. See Mac OS X : About the Archive and Install Feature. This should put back the missing file(s). You will also then need to re-apply the Mac OS X 10.3.9 Update (Combo), and anything else Software Update says is missing.
Post back and let us know how you get on!

I moved system preferences to trash and probably need to reboot computer help! I also cant open iphoto

I moved system preferences to trash and probably need to reboot computer help! I also cant open iphoto

Move it back. It is essential for the operation of thngs.

System preferences automatic 'quit' and re-open'.

I cannot get System preferences to quit and reopen to allow for 32-bit compatability mode to work.

Mackinstyle wrote:
Somehow the .plist for the auto backup had its' permissions changed. No idea how, since I haven't fooled with it or with any Time Machine third party apps.
For future reference, you probably didn't need to do a restore. A "full reset" of Time Machine probably would have done it. See #A4 in the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.
Either way, Repair Permissions noticed a problem and fixed it. My problem is resolved. Thanks so much!
For bonus points:
When I did a restore, to my pleasure, I surprisingly found that it had included all my configs and even my wallpaper. I thought it only backed up data.
No, Time Machine backs-up your entire system: OSX, apps, configuration, users, preferences, etc. (unless you exclude things).
If I exclude the Library folders, will all these settings not be backed up
Correct. In most cases, it's a bad idea to exclude much of anything. See #11 in the Frequently Asked Questions *User Tip,* also at the top of this forum.

I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.

I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.

Leslie Tanaka
Travel and detours have kept me from following up sooner. If the problem that you wrote about still persists.....
Let us go back over that Adobe document regarding troubleshooting damaged projects.
3. Delete the Application Preferences
Where you able to follow that path and delete the Adobe Premiere Elements Prefs file at the end of the path? And, after you did, did the saved/closed programs still refuse to open? If you could not carry out this procedure, what were the limiting factors that kept you from do
7. Test to see if individual media files are causing the problem.
That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
I do not recall if I asked previously. Even if you cannot open all your saved/closed projects, can you still open a new project and save/close it? Maybe even reopen it?
Please review and consider.
Thank you.
ATR

Links to web page in any mail message will cause Mail app to hang, and won't open Safari.

Repeatable problem on iPhone or iPad.
Any link to a web page will cause Mail to lock up and become unresponsive, and won't open the web page in Safari.
The only way out of this is to back out to the home screen, double-click on the home button, then select the Mail app icon, holding it until I can "close" it. I can then relaunch Mail and look at any message I want just like normal. But if select any link, whether a text link or a picture in an email, the whole thing happens again.
Occurs on both my iPhone 5 and my iPad both running iOS 6.0.1.
Any suggestions that will allow me to go directly from a mail msg to a linked web page embedded within?

You ran a defective third-party "utility" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Pages cycles through documents and won't open any of them - what do I do?

Pages cycles through documents and won't open any of them - what do I do?

Thanks for replying -
my operating system is OS X Lion 10.7.5
Pages version 4.3
What I mean by 'cycles through documents" is that when I attempt to either open a document or just open the application - it looks like the application begins to start - I see the first page of a bunch of documents very quickly going from left to right on my screen but then I see a bar in the middle of the screen (I'm not sure what its called but its the one that tells you to wait while the computer does something) - and then it just stays there, never opening the documents.
My version of pages has always had the "cycling" effect at the beginning but it always ended quickly and I could begin working on my documents - now.... I can't begin working on anything and the only option I have is to force quit.
Thanks for any advice you can give me!

HT1495 When I try to open iTunes on my PC it it's locked and won't open?

When I try to open iTunes on my PC it it's locked and won't open?

Hey itunesilliterate1,
Thanks for the question. I understand you are experiencing issues launching iTunes on your Windows computer. The following resource may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
If you are on a Windows XP system, and receive a “Disk is locked” error when opening iTunes, see this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866
Thanks,
Matt M.

Adobe Reader is shutting down and won't open

Adobe Reader is shutting down and won't open, can i get some support?

Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

To use the "Users & Groups" preferences pane, System Preferences must quit and reopen.

When I try to access some of the system preferences in Mavericks I get an error pane that states "To use the “Users & Groups” preferences pane, System Preferences must quit and reopen."
Has anybody had this problem and if so what is the fix?

Usually happens if you opened one that was 32-bit. Then, you need to revert back to 64-bit.

System preferences must quit and reopen 32-bit unchecked

Hello,
Whenever i try to open Network, users&groups... i get this message "To use the “name of pane” preferences pane, System Preferences must quit and reopen."
I've already checked that 32-bit mode is unchecked I've tried repairing disk permissions with no luck so far.
MacBook Pro
15-inch, Late 2011
Processor 2.2 GHz Intel Core i7
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Software OS X 10.9.4 (13E28)

If you don't already have a current backup, back up all data. There are ways to back up a computer that isn't fully functional. Ask if you need guidance. You can skip this step if you don't care about the data that hasn't been backed up.
Reinstall the OS.* Your data should be unaffected unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

System preferences is damaged and won't open

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