System Preferences : Software Update Icon completely hosed.

My Software Update icon is now half of the Systems Preferences light witch and half the Software Update icon. It's pretty ugly and I want to fix this problem.
I read on one forum it could have been a result of my Palm OS sync software, but I deleted that and rebooted.

Delete these two files:
~(yourhome)/library/caches/com.apple.preferencepanes.cache
~(yourhome)/library/preferences/com.apple.systempreferences.plist
Then relaunch System Preferences.
-mj
[email protected]

Similar Messages

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    2014-10-22 12:16:43:697 1428 8a88 Service *************
    2014-10-22 12:19:29:728 1428 e584 Misc ===========  Logging initialized (build: 7.8.9200.16604, tz: -0400)  ===========
    2014-10-22 12:19:29:728 1428 e584 Misc   = Process: C:\WINDOWS\system32\svchost.exe
    2014-10-22 12:19:29:728 1428 e584 Misc   = Module: c:\windows\system32\wuaueng.dll
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    2014-10-22 12:19:29:728 1428 e584 Service *********
    2014-10-22 12:19:29:744 1428 e584 Agent   * WU client version 7.8.9200.16604
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    2014-10-22 12:19:29:744 1428 e584 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
    2014-10-22 12:19:29:744 1428 e584 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
    2014-10-22 12:19:29:744 1428 e584 Agent   * Network state: Connected
    2014-10-22 12:19:29:744 1428 e584 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
    2014-10-22 12:19:29:744 1428 e584 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
    2014-10-22 12:19:29:791 1428 e584 Agent ***********  Agent: Initializing global settings cache  ***********
    2014-10-22 12:19:29:791 1428 e584 Agent   * Endpoint Provider: 00000000-0000-0000-0000-000000000000
    2014-10-22 12:19:29:791 1428 e584 Agent   * WSUS server:
    http://Internal-WSUS.Domain:8530
    2014-10-22 12:19:29:791 1428 e584 Agent   * WSUS status server:
    http://Internal-WSUS.Domain:8530
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    2014-10-22 12:19:29:791 1428 e584 Agent   * Windows Update access disabled: No
    2014-10-22 12:19:29:791 1428 e584 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
    2014-10-22 12:19:29:806 1428 e584 WuTask WuTaskManager delay initialize completed successfully..
    2014-10-22 12:19:29:822 1428 e584 Report CWERReporter::Init succeeded
    2014-10-22 12:19:29:822 1428 e584 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2014-10-22 12:19:29:822 1428 e584 DnldMgr Download manager restoring 0 downloads
    2014-10-22 12:19:29:838 1428 e584 AU ###########  AU: Initializing Automatic Updates  ###########
    2014-10-22 12:19:29:838 1428 e584 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2014-10-22 12:19:29:838 1428 e584 AU AIR Mode is disabled
    2014-10-22 12:19:29:838 1428 e584 AU   # Policy Driven Provider:
    http://Internal-WSUS.Domain:8530
    2014-10-22 12:19:29:838 1428 e584 AU   # Detection frequency: 22
    2014-10-22 12:19:29:838 1428 e584 AU   # Approval type: Disabled (User preference)
    2014-10-22 12:19:29:838 1428 e584 AU   # Auto-install minor updates: No (User preference)
    2014-10-22 12:19:29:838 1428 e584 AU   # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-install notify)
    2014-10-22 12:19:29:838 1428 e584 AU   # Will interact with non-admins (Non-admins are elevated (User preference))
    2014-10-22 12:19:29:838 1428 e584 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2014-10-22 12:19:29:853 1428 e584 AU AU finished delayed initialization
    2014-10-22 12:19:29:884 1428 e584 AU #############
    2014-10-22 12:19:29:884 1428 e584 AU ## START ##  AU: Search for updates
    2014-10-22 12:19:29:884 1428 e584 AU #########
    2014-10-22 12:19:29:884 1428 e584 Agent SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782
    2014-10-22 12:19:30:416 1428 e584 Report ***********  Report: Initializing static reporting data  ***********
    2014-10-22 12:19:30:416 1428 e584 Report   * OS Version = 6.2.9200.0.0.197008
    2014-10-22 12:19:30:416 1428 e584 Report   * OS Product Type = 0x00000008
    2014-10-22 12:19:30:416 1428 e584 Report   * Computer Brand = HP
    2014-10-22 12:19:30:416 1428 e584 Report   * Computer Model = ProLiant BL460c Gen8
    2014-10-22 12:19:30:416 1428 e584 Report   * Platform Role = 1
    2014-10-22 12:19:30:416 1428 e584 Report   * AlwaysOn/AlwaysConnected (AOAC) = 0
    2014-10-22 12:19:30:431 1428 e584 Report   * Bios Revision = I31
    2014-10-22 12:19:30:431 1428 e584 Report   * Bios Name = Default System BIOS
    2014-10-22 12:19:30:431 1428 e584 Report   * Bios Release Date = 2014-02-10T00:00:00
    2014-10-22 12:19:30:431 1428 e584 Report   * Bios Sku Number = 641016-B21     
    2014-10-22 12:19:30:431 1428 e584 Report   * Bios Vendor = HP
    2014-10-22 12:19:30:431 1428 e584 Report   * Bios Family = ProLiant
    2014-10-22 12:19:30:431 1428 e584 Report   * Bios Major Release = 255
    2014-10-22 12:19:30:431 1428 e584 Report   * Bios Minor Release = 255
    2014-10-22 12:19:30:431 1428 e584 Report   * Locale ID = 1033
    2014-10-22 12:19:30:431 1428 e584 AU <<## SUBMITTED ## AU: Search for updates  [CallId = {2787252C-D4B8-46B5-BB42-0C616042113C} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2014-10-22 12:19:30:431 1428 dae0 Agent *************
    2014-10-22 12:19:30:431 1428 dae0 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-10-22 12:19:30:431 1428 dae0 Agent *********
    2014-10-22 12:19:30:431 1428 dae0 Agent   * Online = No; Ignore download priority = No
    2014-10-22 12:19:30:431 1428 dae0 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
    or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-10-22 12:19:30:431 1428 dae0 Agent   * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
    2014-10-22 12:19:30:431 1428 dae0 Agent   * Search Scope = {Machine & All Users}
    2014-10-22 12:19:30:431 1428 dae0 Agent   * Caller SID for Applicability: S-1-5-18
    2014-10-22 12:19:30:494 1428 dae0 Agent   * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities
    2014-10-22 12:19:30:494 1428 dae0 Agent *********
    2014-10-22 12:19:30:494 1428 dae0 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-10-22 12:19:30:494 1428 dae0 Agent *************
    2014-10-22 12:19:30:509 1428 d158 AU >>##  RESUMED  ## AU: Search for updates [CallId = {2787252C-D4B8-46B5-BB42-0C616042113C} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2014-10-22 12:19:30:509 1428 d158 AU   # 0 updates detected
    2014-10-22 12:19:30:509 1428 d158 AU #########
    2014-10-22 12:19:30:509 1428 d158 AU ##  END  ##  AU: Search for updates  [CallId = {2787252C-D4B8-46B5-BB42-0C616042113C} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2014-10-22 12:19:30:509 1428 d158 AU #############
    2014-10-22 12:19:30:509 1428 d158 AU All AU searches complete.
    2014-10-22 12:19:30:525 1428 e584 AU #############
    2014-10-22 12:19:30:525 1428 e584 AU ## START ##  AU: Search for updates
    2014-10-22 12:19:30:525 1428 e584 AU #########
    2014-10-22 12:19:30:525 1428 e584 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2014-10-22 12:19:30:525 1428 e584 Agent SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782
    2014-10-22 12:19:30:525 1428 e584 AU <<## SUBMITTED ## AU: Search for updates  [CallId = {A3E41A4C-E9CB-4172-B6B0-99D556FB9102} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2014-10-22 12:19:30:525 1428 dae0 Agent *************
    2014-10-22 12:19:30:525 1428 dae0 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-10-22 12:19:30:525 1428 dae0 Agent *********
    2014-10-22 12:19:30:525 1428 dae0 Agent   * Online = Yes; Ignore download priority = No
    2014-10-22 12:19:30:525 1428 dae0 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
    or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-10-22 12:19:30:525 1428 dae0 Agent   * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
    2014-10-22 12:19:30:525 1428 dae0 Agent   * Search Scope = {Machine & All Users}
    2014-10-22 12:19:30:525 1428 dae0 Agent   * Caller SID for Applicability: S-1-5-18
    2014-10-22 12:19:30:525 1428 dae0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
    2014-10-22 12:19:30:541 1428 dae0 Misc  Microsoft signed: Yes
    2014-10-22 12:19:30:541 1428 dae0 Misc  Infrastructure signed: Yes
    2014-10-22 12:19:30:556 1428 dae0 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "http://fe2.ws.microsoft.com/w81/2/redir/v2-storeauth.cab"
    2014-10-22 12:19:30:588 1428 dae0 Agent Checking for updated auth cab for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782 at
    http://fe2.ws.microsoft.com/w81/2/redir/v2-storeauth.cab
    2014-10-22 12:19:30:588 1428 dae0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\117cab2d-82b1-4b5a-a08c-4d62dbee7782.cab:
    2014-10-22 12:19:30:603 1428 dae0 Misc  Microsoft signed: Yes
    2014-10-22 12:19:30:603 1428 dae0 Misc  Infrastructure signed: Yes
    2014-10-22 12:19:30:775 1428 dae0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\117cab2d-82b1-4b5a-a08c-4d62dbee7782.cab:
    2014-10-22 12:19:30:791 1428 dae0 Misc  Microsoft signed: Yes
    2014-10-22 12:19:30:791 1428 dae0 Misc  Infrastructure signed: Yes
    2014-10-22 12:19:30:791 1428 dae0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\117CAB2D-82B1-4B5A-A08C-4D62DBEE7782\wuredir.cab:
    2014-10-22 12:19:30:806 1428 dae0 Misc  Microsoft signed: Yes
    2014-10-22 12:19:30:806 1428 dae0 Misc  Infrastructure signed: Yes
    2014-10-22 12:19:30:822 1428 dae0 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx"
    2014-10-22 12:19:30:978 1428 dae0 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-10-22 12:19:30:978 1428 dae0 PT   + ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}, Server URL =
    https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx
    2014-10-22 12:19:31:025 1428 dae0 Agent   * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities
    2014-10-22 12:19:31:025 1428 dae0 Agent *********
    2014-10-22 12:19:31:025 1428 dae0 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-10-22 12:19:31:025 1428 dae0 Agent *************
    2014-10-22 12:19:31:025 1428 d158 AU >>##  RESUMED  ## AU: Search for updates [CallId = {A3E41A4C-E9CB-4172-B6B0-99D556FB9102} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2014-10-22 12:19:31:025 1428 d158 AU   # 0 updates detected
    2014-10-22 12:19:31:025 1428 d158 AU #########
    2014-10-22 12:19:31:025 1428 d158 AU ##  END  ##  AU: Search for updates  [CallId = {A3E41A4C-E9CB-4172-B6B0-99D556FB9102} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2014-10-22 12:19:31:025 1428 d158 AU #############
    2014-10-22 12:19:31:025 1428 d158 AU All AU searches complete.
    2014-10-22 12:19:31:025 1428 d158 AU AU setting next detection timeout to 2014-10-23 14:19:28
    2014-10-22 12:19:36:025 1428 e214 Report REPORT EVENT: {E04012FD-8FFD-4259-96D5-A5A34127F0A0} 2014-10-22 12:19:31:025-0400 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
    Synchronization Windows Update Client successfully detected 0 updates.
    2014-10-22 12:19:36:025 1428 e214 Report CWERReporter finishing event handling. (00000000)
    2014-10-22 12:29:29:914 1428 e584 AU AU invoking RebootSystem (OnRebootNow)
    2014-10-22 12:29:30:055 1428 e584 AU Allowing auto firmware installs at next shutdown
    2014-10-22 12:29:30:102 1428 e584 Misc WARNING: SUS Client is rebooting system.
    2014-10-22 12:29:30:102 1428 e584 AU AU invoking RebootSystem (OnRebootRetry)
    2014-10-22 12:29:30:367 1428 e584 Shutdwn Checking to see whether install at shutdown is appropriate
    2014-10-22 12:29:30:367 1428 e584 Shutdwn user declined update at shutdown
    2014-10-22 12:29:30:367 1428 e584 AU AU initiates service shutdown
    2014-10-22 12:29:30:367 1428 e584 AU ###########  AU: Uninitializing Automatic Updates  ###########
    2014-10-22 12:29:30:399 1428 e584 WuTask Uninit WU Task Manager
    2014-10-22 12:29:30:445 1428 e584 Agent Sending shutdown notification to client
    2014-10-22 12:29:30:445 5788 8084 COMAPI WARNING: Received service shutdown/self-update notification.
    2014-10-22 12:29:30:461 1428 e584 Report CWERReporter finishing event handling. (00000000)
    2014-10-22 12:29:30:539 1428 e584 Service *********
    2014-10-22 12:29:30:539 1428 e584 Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2014-10-22 12:29:30:539 1428 e584 Service *************
    Any assistance is appreciated.
    -Tim

    Hi,
    Any update?
    Best Regards,
    Joyce
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

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