System Profiler Won't save file

I'm trying to save my System Profile file for a software vendor that requested it and when I do it gets to about 50% and then closes.
They said there may be a problem with the OS so I re-formatted and re-installed OSX Tiger this morning and ran all the Apple updates and I'm still getting the same error message.
What do I need to do to fix this?
Steve Cohen
Senior Editor
O2 Media Inc.

BDAqua wrote:
Might try double clicking this that will launch Terminal and run it, not certain what it's supposed to do since I'm on Leopard right now, but may or may not give a clue...
/System/Library/SystemProfiler/SPFireWireReporter.spreporter/Contents/MacOS/SPFi reWireReporter
That did nothing. Actually it wouldn't even open in terminal.
Did you try making a new Admin Account and seeing if it does the same there?
Like I said before this is a freshly formatted system with just the Apple updates on it, but I did try making a new account and the same thing happened, when I tried to save the System Profiler it quit at FireWire.

Similar Messages

  • I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files.  For some reason, just this past week Image Capture will no longer save the file.  It scans, and the Scan Results window pops up, but it won't save file.

    I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files.  For some reason, just this past week, Image Capture will no longer save the file.  It scans, and the Scan Results window pops up, but it won't save file.
    The file name has no special character in it, just letters and no spaces.
    I have done this in the past and it has worked, but now it will not.
    I have not upgraded any software, that I am aware of.
    After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs.  The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
    Is this a software issue or a scanner hardware issue?  I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
    Thanks.

    I had the same problem.
    Got a 90% fix.  Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
    Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
    1.  Quit Image Capture
    2.  Go to Finder > Go > Home, which opens up your home folder (named after your user name)
    3.  Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
    4.  Start "Image Capture", click "Details" and change all your settings as you prefer
    5.  Quit and restart "Image Capture".   Notice it remembers all your settings except "Scan to" folder.  It insists on saving to "Pictures".
    That's as far as I was successful.  I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
    This is what I tried:
    6.  Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
    7.  Quit "Image Capture".  Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
    8.  Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
    9.  Double-click on "~/Pictures" and change it to the folder you prefer.  I like "~/Desktop"
    10. Choose File > Save then Quit from Pref Setter.  Note that re-opening the plist file still shows "~/Desktop"
    11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
    I consider this a bug.

  • Numbers 3.0 won't save files!

    Numbers 3.0 suddenly won't save files on my Macbook Pro.
    I opened a .csv file, made some changes in Numbers, and tried to Save to my desktop.  I get a window that says "The file '[filename].numbers' couldn't be opened". 
    I tried to Export to a .xls file, and also Share>Send a Copy>Email and chose Excel as the option.  Same message about not being able to open the file.
    This makes Numbers totally unusable for me.  And for some reason, the old version of Numbers is suddly gone, so no fallback there anymore.
    Any tips?

    And for some reason, the old version of Numbers is suddly gone, so no fallback there anymore.
    Hi Oslo,
    Numbers 3 exports to Excel fine on my machine, though it uses the extension .xlsx not .xls.
    Same with Share>Send a Copy>Email. Works fine.
    So maybe you should try closing Numbers 3 and reopening it, or restarting your Mac.
    Your old version of Numbers should still be on your Mac, in a subfolder within Applications named iWork '09 or similar.
    SG

  • After AW 6.0 update to 6.2.9 won't Save files

    After updating Apple Works 6.0 to 6.2.9, the updated program will not allow me to save any files. After choosing my Macintosh HD as the "save to" location, I am unable to Save. Instead, a small wndow appears stating "Cannot find volume." I had previously been running AW 6.2.9 for a long time, but had to reformat my HD recently and re-loaded AW 6.0, then tried my 6.2.9 update when this problem surfaced. I tried UNINSTALLING these and re-installing several times, but I always have the same problem now. I also have to force quit AW most of the time. However, the OS9 version runs fine and saves fine, no problems with it. Help!!

    Thanks Peggy for your prompt suggestions. I went ahead and used Disk Warrier to rebuild my HD. I also used Disk Utility to repair Permissions. I also trashed preferences from AW for both systems 9 and 10. Same problems! I re-installed AW from the beginning. Same problems! I also find I cannot open any of my AW files directely- a dialog says "file is locked or in use" and "open a copy." When I open a copy, it still won't Save! I went to Get Info- all my AW files have "read only" and the owner is "unknown." I clicked the locked padlock on unknown, unlocked it, reset it to my normal owner name for the computer, changed the file to "read and write" and clicked "open all files with this application" also. It will the open that one file without asking me to open a copy. But still won't Save. And all my other AW files are still set to "unknown" and are still padlocked in the "read only" mode. What the heck do you think happened here? This was after I had the Apple Store help me to reformat a copy of my HD because it had frozen one day and couldn't be retrieved with Disk Utility or Disk Warrier. They couldn't tell me why this had happened. All of my other applications are just fine. Any help would be GREATLY appreciated! Mark Schubert, Phoenix, AZ

  • "About this Mac"  (System Profiler) won't open

    I have been having some strange problems with my computer. I got a new MBA a couple of weeks ago. I installed 10.6.4 with all the old folders and files from the old computer (MBA too Rev C).
    Now "About this Mac won't open". It opened before I shifted everything over to the new computer.
    The other thing is that an external USB drive won't mount. It mounts on the Powerbook I have and I can move files from and to it. However, on the new MBA, only the external drive appears. The other part is grayed out, and it doesn't mount, as I have said.
    I don't know whether these two things are related or not but I thought I would just mention this other problem I just noticed at the same time. (I will make a new question about it.)
    The external USB memory drive is formatted to MacOSX extended journal.
    I did repair and verify on Disk Utility and these things checked out OK.
    I just checked it on the old MBA (same OS) and it mounts fine and I can manipulate contents of the drive.
    Is it something to do with firmware issues?
    I just tested another USB memory drive and it has the same problem as the other USB memory drive.
    I don't know what my next step is.
    I want to use the newer MBA instead of having to use the older MBA and the Powerbook to use the USB memory drives. These USB memory drives are USB 2.0. As I have said they work fine on the other older computers.
    On the older MBA, "About this Mac" works fine.
    I haven't done that much since I migrated everything over to the new MBA. I have just been surfing the Internet. I don't know when the System Profiler failed to work. I tried to open it for the first time since I moved the contents of the old MBA over just now.

    I opened System Profiler by launching it from Utilities.
    It comes up with a different name to the admin name though. Maybe that's why it won't open from "About this Mac"?
    For example, the computer's name when I set it up using the USB installer stick is "Harry Potter".
    But the old MBA that I had was named "js".
    When I install programs, it comes up with "Harry Potter", put in password.
    However, when I look up the System Profiler information using Utilities, it comes up with "js's MacBook Air (2)".
    Does that matter?
    Is the name thing causing the problem with the "About This Mac" not opening?
    I am really confused about all of this.
    The information in the System Profiler is about the newer MBA.
    Should I just not worry about this problem? And just open it up from Utilities if I need to look up System Profiler information?

  • Word 2007 won't save files with Acrobat Pro 9.0 Installed

    Last night an issue started occurring while trying to save a document in MS Word 2007 (part of an Office Ultimate install).  After about 10 hours of trying several suggestions from a variety of forums and MS suggestions I found that the only time I cannot save a file by traditional means is when Acrobat is installed.  I tried updating Acrobate and had the same thing happen.  MS says all that's left for me to do is get an answer from Adobe (I have to wonder if it's a copout).
    Steps taken so far:
    Disabled the PDF add-in - still unable to save Word files
    Removed PDF add-in - still unable to save Word files
    Removed entire CS4 suite - Word was able to properly save files
    Installed only the parts of the suite that I use frequently (Photoshop, Soundbooth, Premiere, Acrobat) - unable to save Word files
    Removed Acrobat Pro 9.0 - Word saves files properly again
    When I say it will not save a file I've tried the keyboard shortcuts for Save/Save As, Choosing the Save/Save As from drop down, and even attempted to save by closing the document.  When prompted with the option to save changes I say yes and nothing will happen, I have to close the document with nothing saved.
    I hate the idea of reinstalling Acrobat each time I need to use it to keep Word functional.  I've seen a ton of threads on other forums related to this issue.  Has anybody else seen this or know about a fix/work around?  Any help is appreciated.  Please let me know if additional detail is necessary.
    The operating system for the affected computer is Windows 7 32-bit.

    I installed each update individually (6 of them) and rebooted after each update.  Opened Word and attempted to save a document (after each update/reboot), the documents still cannot be saved (previously created documents still cannot have new detail saved).
    Decided to delete the Office folder in the following path: C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office
    Opened up word and Acrobat went through an installation processes, to replace what was removed I assume.  After this was done I attempted to save a document and was still unable to do so.  Went back and deleted that Office folder in the above path again.  When opening Word this time I cancelled the installation process that Adobe was trying to complete.  Preventing the install of the settings and PDF add-in allowed documents to be saved again in word.
    I decided to try to remove the innactive add-in from my Word Options and received the following error message:
    "The connected state of Office Add-Ins registered in HKEY_LOCAL_MACHINE cannot be changed"
    Due to my deleting that folder?
    I suppose I could cancel that installation that initiates each time I open Word (or any other Office program that benefits from Acrobat Add-ins) but that will be a bit of an annoyance.
    Anybody have another suggestion, know what may need to be deleted from the registry to prevent the Add-ins installation when opening Word, or know where that setting can be changed?
    Hopefully getting close to a resolution

  • InDesign CC for Mac won't save file

    I've been using InDesign CC and working on a document for over a month. Been saving it in Creative Cloud. Have had no problem opening it, making changes and then saving it. Today I opened, made changes and the file will not save. I've tried saving it down and opening in Indesign 6 and it still won't save. I also cleared InDesign preferences and reinstalled InDesign. Still won't save when I open it up. The strange part is I'm able to open on another computer through Creative Cloud and am able to work on it and save back to Creative Cloud. No matter what I do I can't open and then save on the original computer.

    Finally discovered the problem. It was a PDF of an ad I received from an agency. Once I took it out of the document I was able to save as usual. Thanks for your help!

  • LT won't save files

    I recently had to re-install FCP 4.5, and now LT 1.2 will not save files. I open a previous file, re-type, click "save as" and nothing happens. I am using OS 10.4.11 on a Mac Pro (intel chip).
    "open" function doesn't work either.
    Thank you.
    Message was edited by: Mark Barroso

    Re-installed LT and it still doesn't work. I downloaded the Pro App 4.0.2 software and installed it but when I check the software profile it says "ProKit 2" and ProKit 4.5 (Leopard)". I'm running Tiger, so should I delete the one for Leopard? Will this matter?
    Can I install LT 2.0 as a standalone application to work with FCP 4.5, QT 7.2 and Tiger?
    Any and all ideas on why I can't save files are appreciated.
    Message was edited by: Mark Barroso

  • InDesign CC Won't Save File

    Running InDesign 9.1
    Mac 10.8.5
    I have been using InDesign CC just fine with no issues. I have one file that I have edited for at least a couple of months and have had no issues. All of a suddent today, it won't save. It has all the options to save, but never will actually save. A co-worker can open and save it with no issue, but now I can't. Any thoughts?

    It's a known issue that you can have problems saving an InDesign file if you've dragged and dropped from the Finder or from Adobe Bridge.  It's expected that there will be an update to fix this and other performance issues before too long.
    In the meantime, using File > Place instead of drag-and-drop.

  • ACR won't save files other than in original file folder.

    This has just started.  All was fine until now.  I recently was working on several files in camera raw.  Went to save files but discovered that I am unable to save the image, no matter what file format I choose -- TIFF, PSD or JPG -- unless I put it in the original folder it came from.  For example, I would choose Save Image from ACR, then Save in New Location, then Select Folder, choose another file folder (say Desktop) and then it would try to save it but would tell me the file could not be created.  If I choose Save in Same Location, everything works fine.  I AM able to open the RAW file in Photoshop and Save it from there.  As I said this is happening all of a sudden.  I am working with Vista 64 bit and with Photoshop 64 bit.  I tried using the 32 bit program but the same thing happens.  Any suggestions or should I just completely uninstall and reinstall?  I have checked and have all the latest updates for both Photoshop and ACR.  Thanks.

    Hi Gingerdee1,
    Yes strange ....
    -Do you have the right privelige to save at an other location..... >>privelige-user .... or..... >>folder-protection (read-only)... >> or network privelige changed
    -Is that disc full maybe at that location....
    -Do you try to save a file with illegal characters in the file name...
    -Working with other RAW-files.............
    -Did you change any other situation....than before...
    Regards Fred K

  • System profiler won't come up

    Hello all,
    I have a G3 350 running OS 10.3.9 and I have had a problem with the system profiler. Whenever I try to run it, it pops up in the dock but goes away and then I get a message saying the application unexpectedly quit. Does anyone have any idea why this is happening? Thanks.

    have you tried going through this article?? http://docs.info.apple.com/article.html?artnum=152368 some of it seems odd, like the hardware stuff, but it is specific to your problem. i guess i would go through anything applicable in the article and then just do regular troubleshooting, like creating a test user to see if it is user related, then i would probably run disk repair, and if that still doesn't turn up anything, then a safe boot would be a good thing to do too.

  • System Profiler won't launch

    I don't often use System Profiler but recently I tried to and it wouldn't launch - neither from the 'more info' button in the 'About this Mac' window, nor when I tried directly double-clicking on the application itself. The icon seems to expand for a fraction of a second as if it was going to launch, and then collapses back to normal again.
    I have probably downloaded a few system updates since I last used System Profiler - could one of these be the problem? I have tried resetting the PRam with no effect.
    Can anyone offer any suggestions?
    Danny

    HI Danny,
    *" If it's not there, shouldn't it be created when I open System Profiler?"*
    Absolutely. Are you following the right path? Users/YourName/Library/Preferences
    *Not MacintoshHD/Library/Preferences.*
    To reinstall applications that came with your Mac:
    Insert the Mac OS X Install Disc and double-click the package that installs bundled software or additional software. A package has an icon that looks like an opened box.
    Follow the onscreen instructions. If you see a pane with a Customize button, click Customize and select the application you want to install. If you see a pane that lets you choose what to install, click the disclosure triangle beside Applications and select the application you want to install.
    If you can’t find the application you’re looking for, you may need to reinstall Mac OS X. Your documents and user settings will remain.
    Insert the Mac OS X Install Disc and double-click the Install Mac OS X icon. In the pane where you select the destination disk, select your current Mac OS X disk, and click Options. Select “Archive and Install” and “Preserve Users and Network Settings.”
    Carolyn

  • System Profiler won't launch/ About this Mac more info button grayed out

    Panther 10.3.9 on 1.25 imac G4. I recently restored this mac to get ready to sell it and after the restore and Panther upgrade (from system discs) System Profiler no longer launches. I have run disk utility to repair permissions. The area in the dock opens up for the System Profiler icon but it just shuts right back down. I can't launch it directly from utilities and the "more info" button on the about this mac menu is grayed out. Anyone have a solution? Thanks!

    Hi cornelius,
    I posted the link to the thread due to the fact that there were a number of suggestions of troubleshooting the user could try to resolve their issue.
    One was the standard Repair Disk/Repair Permissions, one was to reset PRAM (not sure why that was suggested in this particular case), and one was to check to see if it could be a font issue and one was to test with a new user account to see if the problem was system wide. And one was for reinstalling System Profiler by using Pacifist.
    The OP in that thread did not post back to indicate if any of the suggestions helped but I thought that the OP here might benefit.
    I wasn't suggesting anything specific as I personally have never had the problem but I thought those suggestions might help the OP.
    Or am I misunderstanding what you are asking?
    best as always,
    littleshoulders

  • Keynote won't save file

    Everything has been working great with Keynote until last night when the program would not allow me to save my file.
    It actually shows up in the finder when I save as a new name, however it won't open and says the file is corrupt.
    Powerbook G4 15 Titanium DVI   Mac OS X (10.4.7)  

    Were those red-green backgrounds a result of the crash? (Sorry very rude of me teacher, lol)
    My immediate suggestion, especially if you are on a deadline is to carve the file up into a few new files. Make new blank files, assign your 'custom' theme and then drag in 1/3 of the slides from the original file. If presenting one file can link to the next with a hyperlink. If generating a DVD just make a few chapters from your few files. That's if this is an overload on system resources or Keynote's internal memory buffering from number of images. 125 slides is not a big deal, and neither is 350MB of media.
    There's a ten myths of Mac problems list somewhere and repairing permissions is on it.
    If trying to isolate a problem image there's an old process where you halve your test items (I used to do this with fonts but in your case it's slides or images) test both halves. Find the problem half that causes the crash and then halve it again. Repeat until you get to the problem file(s).
    Good luck for Monday.

  • System Preferences won't save after change

    Hello everyone,
    I am running Mac OS 10.5.8 on a Black Macbook. The problem I am having is that none my changes will save in the system preferences. For example. I change the desktop background but the background won't change. The display window in the systems preferences window will show the picture I chose, but the desktop won't.
    Another example: if I turn off "spaces" in systems preferences. It will show as off in the system preferences window, but as soon as I close the system preferences window, the changes won't take affect. This seems to happen with any change to settings in the system preferences.
    I have recently used both "disk warrior" and Onyx to rebuild my desktop, check my drive and everything else those applications do. But still no change.
    One more hint: I deleted an application (TomTom home) from my computer a few months ago, but the old icon shows up in the Dock as a "?" after each restart. I can drag it ot the desktop and delete it, but if I restart it will always show up.
    What could be wrong? Should I do a reinstall? I don't have the disks...
    Thanks Mac folks!

    Ok, I tried both removing the "com.apple.systempreference.plist" and restarting from both a Disk Warrior disk, and the Mac OS X Install CD 1 and doing a repair of the disk permissions. Neither of the tricks worked.
    I no longer have a "com.apple.systempreference.plist" file anywhere on my computer and I still have the same problems.
    So what should I do now? I have (obviously) found my original disks. I am thinking I need to do a new install of the system software? What is the process for doing that and not lose my data?
    Thanks again for everybodies help.
    Josh

Maybe you are looking for

  • Cannot send email from aim account

    From a quick internet search, it appears I'm not the only one with this particular problem. When I try to send mail from my iPhone from my Aim mail account, the "from" name shows my aim ID with an extension of "@[email protected]". Clearly, with this

  • Hide/Show items in Multiple selection in InfoPath 2010 Form

    I have an I an InfoPath 2010 browser enabled form with four sections. Inside each section is  a checkbox and a textbox What I need to do is, have a user select a desired items by checking the checkBox and the items that are not Checked are hiden. The

  • Burning a disk image...dvd data ???

    I recently did a idvd5 project for my parents annivesary it came out hot. Now I'm having a problem I have the first g5 with no superdrive. I read I can burn it by using a external dvd burner doing the disk image method. But I have no external burner

  • Configuring OC4J with webcache

    Hi All, I have requirement of configuring OC4J with webcache. I got an OC4J903 standalone server and webcache is seperately installed. I am able to get the webchacheadmin screen and i am now stuck with how to go ahead. looking forward for help. thank

  • Changing default database used by ODBC programmatically

    Hi, I have a report that I'm using ODBC to connect with and it can be run against one of two databases.  I am  unable to get it to point to any database other than the default set in the DSN.  I have tried setting the database in the ConnectionInfo o