System recovery copied to external hard drive, Win 7 64 bit

HP 2000-369WM Notebook PC
Windows 7 Home 64 bit
No error messages, just can't print to printer
Connection: hardwired LAN
Used HP's troubleshooter for printers
Checked all systems and none failed
Expertise: mid level
Ran NAV several times, including in Safemode, finds nothng
Tried to contact NAV instant chat support with no success downloading their troubleshooting sw.
Tried it with HP also with no luck in connecting with them.
Checked Printer Spooler in Admin Tools; Services, Says Started
Appears virus modified Recovery partition on 6-10-12.
Just purchased pc 1 mo. ago
No changes made prior to problem, printed fine yesterday.
Looked at several problem resolutions in this forum, but found none regarding my problem, other than buying system disc from HP.
I made a system recovery copy on an external hard drive just after buying my notebook. It appears that my system recovery partition has been modified by a virus. My question is: how do I use it to do a full system recovery? When I use my pc's software to do this, I choose "Use a system image you created earlier to recover your computer. Then it asks me to insert the admin's password to pull the Recovery program from the hard drive! The next window doesn't give me the 3rd step, which is: Click "Use a system image you created earlier to recover your computer", and then follow the steps. It only shows:" resotre using preinstalled recovery options, or resore using a Windows installation disc or a system repair disc."  Thank you very much, your assistance is greatly appreciated!! Ric

Burn a Repair CD to boot from:
http://www.howtogeek.com/howto/5409/create-a-system-repair-disc-in-windows-7/
After booting from it try the restore from Image:
http://www.howtogeek.com/howto/7702/restoring-windows-7-from-an-image-backup/
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    Click to view full size
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