System Recovery for P755-S5390

How do I restore my Toshiba Satellite P755-S5390 computer back to it's original factory settings ? And will this possibly remove viruses/trojans that might have effected my computer and solve blue screen issues while running virus scans. I was told it will since the computer was able to successfully log into safe mode. Also, I have the Toshiba Recovery Media just lost the instructions to how to use them a copy of how to use them will also be beneficial
Thank you in advance
Solved!
Go to Solution.

Complete instructions for doing an out-of-box recovery start on page 62 of your User's Guide. You also have a copy there on your desktop. It will answer all your questions. And yes, your machine will be exactly like it was the day you first started it--nothing more, nothing less.
C.B.
C.B.
Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

Similar Messages

HELP! unable to find correct drivers to for P755 s5390

After a hard drive failure, I had to install a new hard drive and do a clean install of Windows 7. A recovery disk is not available. I've reviewed the driver files for my computer at the Toshiba drivers/downloads page. I followed the instructions to select my operating system (Win7, 64 bit) and then click on the type of driver I'm looking for (e.g. LAN). Problem is that there are multiple DIFFERENT files. For example, under LAN for my system there are wireless LAN drivers for Realtek and Intel. There seem to be multiple choices (not just different version numbers) available on most categories I click on.
To compound my frustration, after guess loading a variety of different drivers, the Satellite keyboard stopped working (no error message, mouse is still working fine). I can find no way to reenable it and I'm thinking that I may have to do another reinstall of Windows.
Very frustrated. It should not be this difficult. Can anyone help:?

Satellite P755-S5390
Best to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are properly preinstalled. Windows is preactivated.
If you failed to burn recovery discs, you can obtain them from Toshiba. Scroll down to Get Recovery Media here.
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 76 of the User's Guide.
Satellite/Satellite Pro P700 Series User’s Guide
-Jerry

Getting error code 0x400110020000100b while doing system recovery for windows vista 32 bit.

I attempted to do a system recovery on my Laptop using the included recovery discs and got this error 0x400110020000100B. THe disc looked pretty beat so last week I ordered a new set. Now when I got to put disc 2 in (at 80% complete) I get the same error. I called customer support and he took me through the F9 process to no avail and I've also tried the F11 approach which got me no where. I'm frustrated because I really don;t have the money for a new laptop.
Laptop is a HP Pavilion DV6700.
Any help would be appreciated more than you know.
System is Windows Vista 32 bit
The guy on the phone said "well ya know thats a pretty old computer"...gee thanks..
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You're very welcome.

Problem with system recovery for a new hard drive in my Pavilion p6210y Windows 7 Premium 64bit

   I decided to swap out my hard drive when my computer would fail to start up or crash right after starting. Diagnostic tool at startup said the hard drive was faulty and other times I would get BIOHD-1 and BIOHD-2 errors. I replaced the old WD Caviar Blue 640GB with a new Caviar Green 1TB. I ordered and received from HP a system recovery disc set which included five discs labeled:
Use This First! System Recovery,
System Recovery 1:1,
SYstem Recovery 1:3,
System Recovery 2:3, and
System Recovery 3:3.
   After putting in the new hard drive I used the "Use This First!" disc and everything seemed to be going fine. The scene showed "Loading Windows" or something like that. After about 10 minutes the CD drive opened and the Monitor showed three images: a big green check mark which I assume meant everything was good up to that point; a graphic showing the removal of the first disc; and a graphic showing three discs to be put in. Wondering whether to put in the System Recovery 1:1 disc or the System Recovery 1:3 disc, I noticed that the drive bay closed with the "Use This First" disc still in. I managed to get the Drive to open after pressing the open button quite a few times. I closed it with the 1:3 disc and nothing happened (no light showing activity in the DVD drive). After a minute or so I managed to get the drive open again after quite a few times pressing the open button. I put in the 1:1 disc and still nothing. At this point I could only open the drive bay with a paper clip in the release hole. With the computer unresponsive and the monitor still showing the same as when the first disc came out, I decided to turn it off with the "Use this First!" disc in the drive hoping to start from the beginning again. Now the directions that came with the HP System Recovery discs state:
   CAUTION: Do not turn off the computer, or use the keyboard or mouse during this time. Doing so will interrupt or damage the software installation.
   Now when I turn the power on I get either:
the HP blue screen with the green hand, (F11=system recovery), (F9=Diagnostics), (F10=Setup) and (ESC=Boot Menu). pressing esc, F9, F10 or F11 does nothing.
Or the HP blue screen appears and then almost immediately goes to the black screen with " Reboot and select proper boot device or insert Boot media in select Boot device and press a key". I've gotten this scene while trying almost every System Recovery disc in the drive. Hitting a key does nothing other than repeating the same message.
Once I got a "The file is corrupt. The file header checksum does not match the computer checksum" error. That appeared only once in about 30 try's.
   The open DVD drive button works sometimes and not other times. I can't seem to figure out a pattern for when it will work.
   I don't know whether I might have accidentally moved the mouse or hit the keyboard during the first attempt. Can I do something to the new hard drive to get it back to a state where it can start from the beginning again? Might it be a problem other than the old hard drive. Anyone have any suggestions?

Satellite L505D-S5983
Windows 7 Home Premium 32-bit
Yes, of course! See the link to your model's spec above.
My apologies. The previous link went to a spec for the Satellite A505-S6960 (which came with Windows Vista installed). I had too many spec pages open at the same time and got them mixed.
So, are you telling me that I won't get this one to work?(the BPKT)
No. But you may face the problems that I outlined in this message.
-Jerry

System Recovery for an HP Tablet (Windows 8)

Are you having trouble starting into your HP Tablet? Are you getting error messages, or blank screens? Not sure what to do next? You may need to perform a System Recovery.
There are different types of recovery options for your HP Tablet:
System Recovery: Reformats, reinstalls original operating system & the original hardware and software.
Factory Reset: Returns computer's software to original point of purchase.
Minimized Image Recovery: Removes partitions, reformats and reinstalls HP essential software.
Always remember to back up all personal files and read all caution statements before Performing an HP System Recovery (Windows 8)
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Are you having trouble starting into your HP Tablet? Are you getting error messages, or blank screens? Not sure what to do next? You may need to perform a System Recovery.
There are different types of recovery options for your HP Tablet:
System Recovery: Reformats, reinstalls original operating system & the original hardware and software.
Factory Reset: Returns computer's software to original point of purchase.
Minimized Image Recovery: Removes partitions, reformats and reinstalls HP essential software.
Always remember to back up all personal files and read all caution statements before Performing an HP System Recovery (Windows 8)
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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System Recovery for satellite c655d-s515 please help!!!!

Can anybody help me? I am having serious issues with my system restore. I burned a set of recovery discs a while back and the dang things are corrupt. I had to wipe the hard drive and lost all of my restore options. I cannot afford to purchase the replacements. Is there anybody in this world that can help[ me???? I would be forever indebted to you. my system is a toshiba satellite c655d-s515 and it runs windows 7 64 bit. any help would be great!!!!!!! THANK YOU

If you have a diff computer you can download an win 7 ISO here http://www.w7forums.com/official-windows-7-sp1-iso-image-downloads-t12325.html
you can use DVD with 4GB memory or a flash drive 4GB
Burn the files using this :
For DVD : http://www.ezbsystems.com/ultraiso/download.htm
For Flash Drive : http://rufus.akeo.ie/
It will still depend on the error message that comes up on you're computer , you mention that there was a corrupted files on you're computer . you're right it may be the recovery disc is just corrupted as well . thats another scenario.
Is there any error message on you're computer whenever you boot it up ??
Can you access safe mode ?
(Everyone was new at one point)
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System recovery for windows vista

Goes through the recovery discs ok. But when it gets to "completing installation" "install windows" part then I get a message that states "Windows Setup could not configure Windows to run on this computer's hardware. U had Vista SP1 and 2 installed prior to the recovery attempt. Anny ideas?
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Unfortunately, you would need to contact Microsoft to obtain a legitimate version of the operating system. Technically, you could download it online, since you can download almost anything online, but I don't support or condone that. Especially since the operating system could be corrupted or filled with virus.
Anyway, the Microsoft phone number is 1 (855) 987 7592. Please let me know if you have any other questions or concerns.
Mario
I worked on behalf of HP.

X30 max hard drive size + system recovery for XP

Hi all! My X30 is wacked out - virus. My fault, no excuses. Anyway I'm taking the opportunity to upgrade the hard drive and start fresh with this little beauty.
1) what is the largest HDD (in GB) I can install? I just can't find a line anywhere in any of the spec sheets that says "Max HDD size: "
2) is there a certain type I need? i.e. will any 2.5" form factor drive fit? Even better, will THIS drive work if I plonk her in and use the recovery disk?
http://www.newegg.com/Product/Product.aspx?Item=N82E16822152111
3) Am I correct in thinking that if I put in a new HDD and set the BIOS to boot from the CD (in the UltraBay) then put the Recovery CD disk 1 in the drive, it will run me through a fresh factory shipped install with XP?? I will use the Recovery disk for X30 2672 and 2673 series with XP Pro, or part number 01R6196. If that's the case I'm doing it, that's all there is to it!
4) Incidentally, am I correct in thinking that I can only have 512MB in this beauty, and the RAM for it costs a fortune?
Thanks, all!
moskov

Hi,
Sorry, based on the following specs, I would not upgrade the HDD. If you need more space for data/files, buy an external HDD.
http://www.dealtime.com/Pavilion-a800n/info?sb=1&tab=specs
Regards.
BH
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Getting my HP Pavilion g7 with Windows 7 back to normal after a system recovery.

I did a system recovery for my HP Pavilion g7 with Windows 7 and have all of my files on a SanDisk thumb drive. How do I get my laptop's files, folders, shortcuts, applications, etc. all back to the way they were?

Hello marinegf. I understand you've lost your sound after performing a System Restore.
What is the product number for your notebook? There are many versions of the HP 2000 and this will make it easier for me to locate any appropriate software. This document can show you how to identify the notebook by the product number.
Also, it may be helpful to know what issue you encountered which led you to perform a System Restore.
The first suggestion I can offer you is to run Microsoft's Audio Troubleshooter. Here is a link to the utility.
If the troubleshooter is unable to resolve the issue I suggest you next try removing the driver and allowing Windows to perform the reinstall. I assume you're using Windows 7, so these instructions will be for Vista/7.
Click Start, type "Device Manager," and press Enter.
Expand the "Sound, video, and game controllers" section.
Right click on your audio device and select "Uninstall."
Reboot your computer and allow Windows to perform the reinstallation of the driver.
Verify whether or not you have sound and post the result!
I'll keep an eye out for your reply. I hope you have a great day!
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Computer Recovery for Pavillion dm4-2015dx

Hello! I am currently trying to access my computer,however, every time I turn it on it tells me I must contact system administrator or manufacturer for assistance! If I try to continue it gives me the option to choose from HomeGroupUser$ or User 3***** and then enter the password for the corresponding user name. Help!

Hi,
I would recommend you to contact HP Technical Support for further assistance.
And as it is asking for password for corresponding User Accounts then that means the Password that you are entering is incorrect.
Anyways please check the below link for the instrctions to get this issue sorted out.
For Windows 7:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01927511&tmp_task=solveCategory&cc=us&dlc=en&lc...
The Last resort for this issue would be to Perform System Recovery:
For Windows 7:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&lc=en&cc=us&dlc=en&product=5118721
Note: All information and Data will be deleted from the PC during System Recovery.
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I work for HP.

Satellite A200 System Recovery from USB drive

Hi all,
I have a A200-1BW laptop, the issue is that its CD/DVD is not working. I have all the 3 recovery CDs for Windows Vista (Ultimate) provided by Toshiba, but I cannot restore my system. Is it possible to copy the recovery CDs on USB drive and then execute the system recovery for windows vista (ultimate).
Regards,
Asad

Hi
I never tried that but I found this thread:
http://forums.computers.toshiba-europe.com/forums//thread.jspa?messageID=228171
Check this. Maybe it would be helpful
You can also try to install fresh copy of Windows OS using the USB pen drive.
There are many instructions how to do that with Win 7. Just google
After installation of fresh Win 7 you could install the drivers from Toshiba European driver page.

System Recovery Kit for dv7-3165dx fails to restore factory image to replacement hd

I'm posting this wall of text here in case someone else has any suggestions before I contact HP Support to see what options they have.
My attempt to recover the factory image to a replacement hard drive in an HP Pavilion dv7-3165dx notebook is failing. An error occurs when SM.exe is trying to merge the WIM files. The SSRD.Log shows an error:
SM, 13, Set reference file fail
after that, SM.exe displays this message when run from a command line:
SM, Failure, Can not load imagex 1 from src WIM file
The following are the symptoms that the Recovery Manager displays on the screen.
The Recovery Manager reads the two DVDs and after a few seconds, it pops up an error message:
Reducer
C:\RM\Image\TempBASE.WIM was not found.
The message has on "OK" button that when clicked on, closes the message window.
After that, nothing happens. No disk or DVD activity for over an hour. The mouse moves, but no key presses have any effect, including CTRL-ALT-DEL. You can use the mouse to move the Recovery Manager window around, and there is nothing hidden behind it. Clicking on the Recovery Manager Back, Next, or Cancel buttons produce no response at all.
The only option at this point is to hold down the power switch until it powers down.
When the power is turned back on, the hard drive boots and Recovery Manager displays a message that incorrectly claims "Recovery is complete" and has a "Click Finish to restart" button. After clicking on "Finish", it reboots but since the System Recovery did not actually complete, all it does is display:
BOOTMGR is missing
Press CTRL+ALT+DEL to restart
Before attempting the recovery, the notebook passed all diagnostic tests.
The 2x2GB memory cards, which still have HP stickers on them, were tested with Memtest86+ V5.01 and completed over six passes in over seven hours with zero errors.
The replacement 500GB HGST Travelstar Z5K500 drive was tested with gsmartcontrol. The SMART status showed no errors in the past with over 400 hours of power-on time. Both of the SMART short self-test and extended self-test tests were run, which it passed without any errors.
The HP System Diagnostics from the Startup Menu were run on the memory and hard drive and they passed those tests without any errors.
While waiting for the HP "System Recovery Kit for Consumer Notebook (3 Disks)" Software Part Number 599357-001 to arrive, both Fedora 21 64bit and Windows Vista 64bit were successfully installed on the harddrive.
Both System Recovery DVDs were read on different machines without any errors. This System Recovery Kit supports the notebook's System Id which is 3638, so they appear to be the correct discs.
Now a list of workaround attempts that were suggested.
After the Recovery Manager failed a few times with the same error message, some googling came up with other users mentioning the "TempBASE.WIM was not found" error message. I tried these suggestions that I read about.
Run KillDisk to fill the HD with zeros.
Running Recovery Manager after that failed with the same error message.
Run the CyberLink Recovery Discs Utility (sp44645.exe).
Running Recovery Manager after that failed with the same error message.
Installed Windows VISTA 64bit again and upgraded the BIOS from F10 to F13.
Running Recovery Manager after that failed with the same error message.
Try only using a single 2GB memory card to see if it was a 64bit problem.
Running Recovery Manager after that failed with the same error message.
The BIOS does not have an option to change from AHCI mode to IDE mode.
I don't have a Windows 7 OEM install disc and am trying to avoid spending $100 to buy one.
That is when I decided that it is not a PC hardware problem, but a problem with the HP System Recovery Kit. Here are the details of what I think the Kit is doing.
After running Recovery Manager and getting the error message, instead of just re-booting and letting the "Recovery is complete" message appear, I re-booted with a Linux USB drive and inspected what was on the hard drive.
fdisk -l shows this:
Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0xa5dddc41
Device Boot Start End Sectors Size Id Type
/dev/sda1 409600 143013887 142604288 68G 7 HPFS/NTFS/exFAT
/dev/sda2 * 143013888 143833087 819200 400M c W95 FAT32 (LBA)
fsarchiver probe shows this:
[======DISK=] [=============NAME====] [====SIZE==] [MAJ] [MIN]
[sda ] [HGST HTS545050A7    ] [ 465.76 GB] [ 8] [ 0]
[=====DEVICE] [==FILESYS==] [=====LABEL=] [====SIZE==] [MAJ] [MIN]
[sda1 ] [ntfs    ] [<unknown>    ] [    68.00 GB] [    8] [     1]
[sda2                 ] [vfat    ] [SDV ] [ 400.00 MB] [   8] [ 2]
Running gparted shows about 200 MB of unallocated space before the sda1 NTFS partition. The rest of the disk is unallocated after the bootable sda2.
The sda1 NTFS partition has a \SSRD.Log file and an empty \RM\Image directory.
The sda2 FAT32 partition has the Recovery Manager application files in it:
/mnt/sda2:
total 400
-rwxr-xr-x 1 root root 15 Apr 9 23:36 SDV.FLG
drwxr-xr-x 4 root root 4096 Apr 9 23:36 SYSTEM.SAV
drwxr-xr-x 3 root root 4096 Nov 1 2009 BOOT
drwxr-xr-x 3 root root 4096 Nov 1 2009 EFI
drwxr-xr-x 2 root root 4096 Nov 1 2009 SOURCES
drwxr-xr-x 3 root root 4096 Jul 27 2009 TOOL
-rwxr-xr-x 1 root root 383562 Jul 13 2009 bootmgr
The SOURCES directory has boot.wim, and the TOOL directory has all the programs, like Reducer.exe and SM.exe, in it.
After shutting down the Linux system and rebooting, the Recovery Manager then boots from sda2 and displays the "Recovery is complete" message and "Click Finish to restart" button. During this process, it removes the sda2 partition and marks the sda1 NTFS partition as the active bootable partition. When the PC restarts, all that is left is the sda1 NTFS partition with the empty C:\RM\Image directory and the SSRD.Log file, so there is no BOOTMGR to boot with.
The SSRD.Log file logs the tasks that the Recovery Manager performs.
The Recovery Manager runs some initialization tasks and then reads the two System Recovery DVDs. It then calls MergeWimFile which runs SM.exe and starts to merge BASE.WIM with the other BASE*.WIM files. SM.exe merges 20 WIM files with log entries like these:
SM, Success, refName= C:\RM\IMAGE\BASE22.WIM
SM, Success, refName= C:\RM\IMAGE\BASE23.WIM
SM, Success, refName= C:\RM\IMAGE\BASE3.WIM
SM, Success, refName= C:\RM\IMAGE\BASE4.WIM
SM, Success, refName= C:\RM\IMAGE\BASE5.WIM
SM, Success, refName= C:\RM\IMAGE\BASE6.WIM
SM, Success, refName= C:\RM\IMAGE\BASE7.WIM
Then, with only two WIM files left, BASE8.WIM and BASE9.WIM, the log shows:
SM, 13, Set reference file fail
This must be when Recovery Manager pops up the "Reducer C:\RM\Image\TempBASE.WIM was not found" error message.
That narrowed down the problem.
I copied all of the WIM files and the TOOLS directory to a Windows 8.1 system. The two DVDs did not have any errors while being read. Running SM.exe from an admin Command Prompt with the same parameters that were logged in the SSRD.Log produced the same error message. There was an additional error message that appeared in the Command Prompt window:
SM, 13, Set reference file fail
SM, Failure, Can not load imagex 1 from src WIM file
and the TempBASE.WIM was not created.
SM.exe /? did not provide a help message. I could not find any documentation on the SM.exe command.
If I removed three of the WIM files, (BASE7.WIM BASE8.WIM BASE9.WIM) then SM.exe could create the TempBASE.WIM file, but it would fail while merging index 2 of 3 with this message:
SM, 11%, Merge index 2 of 3 Processing
SM, Failed, Export image failed
The TempBASE.WIM is 3,421,518 KB in size after that.
This is where I came to a dead end and cannot think of anything else that I can do. Maybe I'm missing something obvious, but it appears to me that there was some kind of error building this System Recovery Kit and it is not able to perform a factory install on this notebook.
ps
If I can figure out how to add an attachment, I will add the SSRD.Log file. If not, then ask and I will post it as a followup.

Downloaded Windows Assessment and Deployment Kit which contains the latest imagex program.
Running imagex.exe on the BASE7.WIM file on the second System Recovery DVD:
imagex.exe /info K:\PRELOAD\BASE7.WIM
ImageX Tool for Windows
Version: 6.2.9200.16384
Error opening file [K:\PRELOAD\BASE7.WIM].
The data is invalid.
The same error message is shown for BASE7.WIM, BASE8.WIM, and BASE9.WIM.
The other WIM files in the PRELOAD directory, BASE5.WIM, BASE6.WIM, BASE10.WIM, BASE13.WIM, BASE15.WIM, BASE17.WIM and BASE23.WIM, could be read by imagex without any errors.

My system freezes during start-up "for first time" after running System Recovery.

HP G62-227CL
Win 7 (64 bit)
No error message, per se; just a frozen screen during reboot.
Months ago, my computer suddenly started glitching on me. I shut down and tried a reboot. The system froze on the boot screen with the flying colors. Tried system recovery several times but must have done something wrong because it would not run. Resolved to buy a new hard drive and reinstall from recovery discs. Delayed for no good reason until today, months later.
Before buying new hard drive, decided to run System Recovery again. It worked! I tried the option that deleted everything and restored to original factory settings and software. Everything appeared to work like a charm: hard drive reformatted, software reinstalled, system prompted me for a reboot. I did. Windows started to start, "Setup preparting your computer for the first use" appears . . . and freezes. For hours. Hard drive indicator light is off.
BTW, made sure that the Wi-Fi button was on as I read about Recovery issues if it was off when the program ran.
Rebooted. Hit F11. Ran maintenance and checked hard drive for errors. There are errors. Unfortunately, the default setting of CHKDSK does not repair them. Opted for a command prompt. Rand CHKDSK again with "/f /r" option seen in other posts. I'm too ignorant here to get the program to run properly, I guess. I ran CHKDSK on both drive X and C. No errors found . . . sort of. I know they exist because the system will not boot up. (Yes, I tried again.) Back at command prompt, I tried to run CHKDSK on drive C again. This time I received a message that I would first have to unmount (dismount?) the drive. As I do not know what this means, I opted for "no" and have decided to post this message for assistance.
So. Suggestions on what I do next? More specifically: how do I get CHKDSK to repair the errors it found? I believe the message was: "Errors in $130 of sector . . ." It displays this message twice at 62% completion. Freezes for a long time. Gets going again only to slow to a crawl again around 70% but for not as long. Then returns back to the start screen of System Recovery.
Ran System Recovery again for kicks. Again, appeared to work like a charm. Unfortunately, the laptop is once again sitting frozen on the "Preparing . . . for first use" screen again. It is getting hotter the longer it sits. The fan is now audibly running at higher rpms . . . if any of that helps. I'm shutting it down and waiting for your advice.
Thanks!
This question was solved.
View Solution.

Hello Miles1966. I understand you're experiencing some issues with your notebook freezing.
This does sound like a hard drive problem. The freezes, missing HDD indicator light, and inability to perform a recovery are all symptoms of a failing hard drive. You had been using CHKDISK previously but have you tried running the diagnostic which is built into the BIOS? Try following these steps and post the result of the diagnostic. I suggest running the memory test as well just in case.
Let me know the result of these diagnostics. I hope you have a great day!
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A system recovery was performed on my pc. When I re-installed firefox all my bookmarks had disappeared. This happened more than a wk ago so the solution of recovery for 5 days didn't work. Is there any way to recover them from more than 7 days ago?

On Jun 19 my pc wouldn't load Windows & HP decided to do a system recovery on my pc on Jun 20.
Prior to the system recovery being performed all of my files & programs were burned onto discs.
A few days after the recovery was performed I re-installed Firefox. It was the same day that the newest version of Firefox was released. I was unable to reload the version I was previously using (I believe that it was version 4).
After re-installing Firefox I discovered that I lost all of my Firefox bookmarks.
I thought that the bookmarks would be on the back-up discs but I can't find them on the system recovery files that I loaded onto my pc.
I am using Windows 7 Home Premium. I have a HP G60 series laptop.

Thanks for the info.
I did find the folder as described above. Under Profiles the sub-directory I found was: t6jyvmtf.default
There are 2 files in that sub-directory:
blocklist - which is an XML document &
bookmarks - which is Firefox document
When I selected bookmarks the document that opened does not contain (to my knowledge) the bookmarks.
The heading for the page is '''''Bookmarks''''' & right underneath that heading is '''Get Bookmark Add-ons'''
Underneath that is a heading '''Bookmarks Toolbar Folder''' with the following under it:
Add bookmarks to this folder to see them displayed on the Bookmarks Toolbar, Getting Started & Latest Headlines
That is followed by the heading '''Mozilla Firefox''' which has the following underneath it:
Help and Tutorials, Customize Firefox, Get Involved & About Us
I checked each of the items that could be selected but none of them had my bookmarks.
I also checked the blocklist XML document - it opened Windows Internet Explorer with what appears to be programming language (although I could be wrong). At the top of the document it says - ?xml version="1.0" ?
followed by
- <blocklist xmlns="http://www.mozilla.org/2006/addons-blocklist">
Should I be selecting one of the above to find the bookmarks & I'm just not seeing it?

Creating System Recovery Discs in Windows 8 for HP Computers

my have the hp envy DV7-7250us it came with windows 8 but i upgraded windows 8.1 then to 8.1 pro with windows media center pro oack when Creating a System Recovery when using a usb flash drive will 8.1 pro be backed up

Hi,
Recovery set/media for Factory settings will create a set (or media) for you to bring machine back to factory settings or Windows 8 only.
Regards.
BH
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System Recovery for P755-S5390

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