System Recovery media does not support the computer. HELP!!!

Ok problem here the recovery discs that were created do not work. And this is where I'm stuck.
First the details. It's a DV7-6163CL Laptop with windows 7. The discs were created shortly after we got the computer. The reason we have to try and recover the computer is hard drive #1 failed and failed hard. Hard drive was replaced. Now after trying to use the recovery discs we get the error message after a few windows loading screens in Recovery Manger.
"The system recovery media does not support this computer. You are not able to restore this computer with the media."
Well Hp doesn't support his platform anymore due to its age.
Is there anything I can do next to formatting the computer and getting a new OS?

Many times this error is caused by missing info in BIOS. Can you enter BIOS-F10 at power on- and check for serial number,etc?
Sometimes a new hdd requires prepping with Cyberlink Utility cd first. Download and Save the file. Once download is complete, put a blank cd in your drive and click the file to create a boot cd. Boot with this cd and wait until you get a green check mark indicating hdd is ready. Remove the cd , insert first Recovery Disk and restart the laptop.
http://ftp.hp.com/pub/softlib/software11/COL32372/pv-80183-1/sp44645.exe
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Hp the system recovery media does not support this computer, WIN7 GS72 Notebook

HProduct: GS-B66US (17" I3 notebook)
OS: Win7
Bios Rev: F.47
Error message: "hp the system recovery media does not support this computer. You are not able to restore this system"
Changes made to system: Updated bios (I think).
Getting error messages (at system boot, as windows start, and from the intel hard drive controller) warning me to backup data and hard drive my fail.
I replaced the harddrive and inserted the first of my 4 recovery DVDs (created before I updated the bios). After booting from the first recovery disk I get the following message
"hp the system recovery media does not support this computer. You are not able to restore this system with the media"
The computer still boots with the old hard drive (with drive failure imminent messages) I do see support assistant offering another bios update but I did not install it with the hard drive problem
PLEASE HELP
TIA

Hi,
I think there could be two possible reason. wrong media or systemboard is changed.
did you create any recovery media yourself or you ordered the recovery media from hp? also, was there any systemboard replacement done before?
media created on some other computer (same model) may not work on your computer.
you can order the media from hp.com here.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00810334
also once systemboard is replaced you need to get the configuration settings done for BIOS(only HP can do it).
hope it helps
Regards,
WW
“I am an HP Employee“
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Loading c3kx-sm10g-tar.150-2.SE7.tar from 172.18.108.26 (via Vlan1): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!                             !!!!!!!!!
Mar 30 01:33:35.480: %USBFLASH-5-CHANGE: usbflash0 has been removed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Mar 30 01:34:15.636: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding!!!!!!!!!!!
[OK - 24893440 bytes]
Loading c3kx-sm10g-tar.150-2.SE7.tar from 172.18.108.26 (via Vlan1): !!!
Mar 30 01:34:35.593: %PLATFORM_ENV-6-FRU_PS_OIR: FRU Power Supply 2 removed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!                             !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
examining image...
extracting info (100 bytes)
extracting c3kx-sm10g-mz.150-2.SE7/info (499 bytes)
extracting info (100 bytes)
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Total Image File Size: 0x017BDA00
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Image Suffix:          sm10g-150-2.SE7
Image Directory:       c3kx-sm10g-mz.150-2.SE7
Image Name:            c3kx-sm10g-mz.150-2.SE7.bin
Image Feature:         IP|LAYER_3|MIN_DRAM_MEG=128
FRU Module Version:    03.00.78
Updating FRU Module on switch 1...
Updating FRU FPGA image...
FPGA image update complete.
All software images installed.
Worked for me, hope this helps.

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EventID
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Qualifiers]
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Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
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http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

System Recovery media does not support the computer. HELP!!!

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