System Recovery...Need to Deactivate CS3???

Before I perform a system recovery (clean back to factory settings) do I need to perform Adobe CS3 Deactivation in order to install on the same computer, once recovery is complete? Thanks ahead of time!! ~Kate

Yes!
My HDD was recently badly infected by the Win32 Vitro trojan, and to ensure it was wholly eradicated, the HDD was destroyed.
But Creative Suite was not deactived, and I had to spend 20 minutes on the phone giving my Adobe Customer ID, Licence Number, Activation Code and an explanation before I got the Authorisation code.
So de-activate if you can, and it will be a whole lot easier.
(And thank you Adobe for a free trans-Atlantic call at midnight GMT.)
Iechyd da! John
00:11 07/11/2009 GMT

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I need to deactivate two old computers and reinstall CS3 on two new computers. How can I do this if one is long gone and the other just crashed?

I need to deactivate two old computers and reinstall CS3 on two new computers. How can I do this if one is long gone and the other just crashed?

contact adobe support and request an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html

My computers broke down before I could deactivate CS3. I need a new serial number to reinstall on my computer.

My computers broke down before I could deactivate CS3. I need a new serial number to reinstall on my new computer.

Hi Corinne,
You can try and perform the installation on another machine and it should work fine for you. Can you please let us know if this is able to solve the issue for you or not.
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My motherboard went out and I got a new computer and I need to deactivate Pro X from the old system and activate it on the new system. How is this done?

My motherboard went out and I got a new computer and I need to deactivate Pro X from the old system and activate it on the new system. How is this done?

Hi David ,
If it is a retail version ,then you need to deactivate it and uninstall it as well from your old computer and then you can install it back on the new computer.
If it a subscription based software ,then you just need to deactivate it and you can operate the same on your new computer by entering in your credentials .
For more information ,you can refer to this link.
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HP Mini 110-1026NR Need to do a system recovery

I have the HP Mini110-1026NR with Windows XP. I need to do a system recovery.
Things I have tried:
I have tried to use all the F keys-system either starts up normally or just goes to Bios
I have tried to download the Hp Mini Image Creator and use that
Things that are causing issues to need recovery:
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I have called customer support. They haven't been the least bit helpful. They refuse to help or answer a very simple question without paying 60$ today and 15$ a month for a year. My husband and I both lost our jobs. I recently found work online but I'm not getting many hours right now and have 2 kids so I can't afford to do this right now.
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Thanks so much!

I have tried again to do the image recovery thing. Here is what happened.
I downloaded the file
Saved to windows computer (also hp)
Put in my flash drive
Then while it was writing the file to the USB I received this errormessage:
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Access to \\.\ physical drive1 was denied
How can I fix this error to allow me to finish creatingbootable USB image recovery?
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What software is needed for system recovery? (cont'd)

What software is needed for system recovery of a Toshiba Satellite Pale8u-02p01D (also known as L355D-S7901) running Vista?
If I can just get the name/number for the recover software I will get it from eBay.
Thanks!
Solved!
Go to Solution.

Satellite L355D-S7901
If you want to look for that on eBay, look for the recovery discs for the model above. I doubt you'll find them there.
You can order them from Toshiba, of course.
   Order Toshiba Recovery Media
And you might get them cheaper from a third-party vendor.
   Digitalmedia-labs.com
   MyRecoveryCDs.com
   Recovery-CD.com
   RestoreDisks.com
   RestoreCD4u
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System recovery if needed

I just bought a Toshiba Satellite A505 laptop. It came with no cd's or dvd's. How do I recover my system if needed? So far, laptop is working fine.
Thanks,
Rocky

They didn't include recovery disks with that system, and haven't done so for several years. You have to create a set of recovery disks from the hidden recovery partition by using the Recovery Disk Creator. Go to "Start - All Programs - Toshiba - Recovery - Recovery Disk Creator". Information on using the Hard Drive Based Recovery Process and creating the disks normally begins on or about page 58 to 60 of your User's Guide. The User's Guide is found on your hard drive in Adobe Acrobat Format and can be downloaded from the Product Support Link at the top of this page.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

System Recovery disc part i & II are having some files that appear to be corrupt. I need new Disc.

System Recovery disc part i & II are having some files that appear to be corrupt. I need new Disc. where can I get it as my PC is out of order for last one & a half month.My PC is Pavilion 7360 IN XP media Centre edition that I purchsed in April 2005.

DrVikashShukla wrote: System Recovery disc part i & II are having some files that appear to be corrupt. I need new Disc. where can I get it as my PC is out of order for last one & a half month.My PC is Pavilion 7360 IN XP media Centre edition that I purchsed in April 2005.
Hello DrVikashShukla, It appears the HP Recovery Restore disk are not available now for your system.
Here is the link for the software/drivers for your system and it shows there are no Recovery Restore disk available.
Most of the HP system released earlier than 2006 do not have any Recovery Restore disks available.
You might try restoring the system, by tapping the F-11 key when the HP Logo appears, or the F-10 key. Some systens use different keys to access the HP Recovery Restore Utility.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Need System Recovery Disc Installation Instructions (not creating Disc)

Does anyone know where I can get a printed set of instructions for using my system recovery disc, so in case I'm out of town my wife will be able to perform the operation? I made 5 dvd's, but she keeps asking for a set of instructions. Will appreciate any help. Thanks.

Which computer?
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I need to deactivate premier pro cs3

Our old computer died so we are trying to install premier pro on a new machine but we can't, it says we need to deactivate it from the old one first, but HOW? It's dead!

I'm sorry for the run around, but I am only another user
Nobody in this open forum will be able to help you... only Adobe will be able to go into their database and release your activation
Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html

I have an HP Pavilion DV 4000, I need a System Recovery Disk

can ou help with an Pavilion DV4000 System Recovery Disk ???

Hello Kooniebug,
You can go to HP.com, type in your product number and you should be able to order the disks.
You can call HP at 1-800-HPINVENT
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Yoga 3 Pro - Accessing BIOS, boot menu and System Recovery

The following tutorial will explain the following topics
How to access the BIOS Setup
Choosing a boot menu
Start a system recovery
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To execute any of the tasks above you need to press the button marked with the red arrow in the picture below:
Press the button when the Y3P is off! Use a small pointing device, I use the tablet pen of one of my Thinkpad tablets
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Use the cursor keys to move up and down, press Enter to choose an option.
1) BIOS Setup
The BIOS is where you can get technical information about your device, as well to change boot parameters and setting up security passwords. Be very careful when changing certain values, since it can affect the way the Y3P works and/or affect performance and security settings.
Information Screen
It gives the hardware details of the Y3P, like CPU, installed RAM, SSD capacity and so on. This is a display only screen, no settings can be changed here:
Configuration Screen
Time and date can be changed in this screen. Furthermore to deactivate the Wireless LAN and enable the Intel Virtual Technology. If you plan to use Virtual Machine software in your Y3P this setting must be enabled
Passwords can be set up in this section. Secure Boot settings can be changed here.
Primarily designed to protect users from rootkits and other malware attacks by blocking unauthorized executables and drivers from being loaded during the boot process, it must be deactivated if you plan to install Linux or having paralel operating systems
Boot Screen
Boot modes can be selected in this screen, you can disable booting from a USB stick or from a network for example
2) Boot Menu
This option is useful if you have Linux installed (using managers like LILO, GRUB, etc).
If you only use Win8 or higher there 's no much you can change.
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This option will allow you to restore the system to either its factory setup, or to a previous backup done within Windows
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OK article. Doesn't answer my questions.

Unable to deactivate CS3 products to move to new laptop

Can't deactivate CS3 products see chat script which was useless and a waste of time Deactivation box keeps coming back no connection but I was chatting with agent at the same time.
Original description...
Cannot deactivate CS3 products Photoshop and Dreamweaver. Just keeps coming back with re-try.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Sweatha.
Sweatha: Hello! Welcome to Adobe Customer Service.
Sweatha: Hi There.
you: Hi
Sweatha: I understand that you are unable to activate the software.
you: No unable to Deactivate. From the help menus deactivate just have to keep retrying. Can access Adobe website no problem as described...
Sweatha: Thank you for the information. I will be glad to check and assist you with this issue.
Sweatha: May I please have your email address registered with Adobe?
you: X@y
Sweatha: Thank you for the email address.
Sweatha: May I know which product are you referring to?
you: CS3 Dreamweaver and Photoshop as decribed...
Sweatha: May I know the serial number please?
you: Photoshop xxx and Dreameaver xxx
Sweatha: Please follow the steps to deactivate the software.
Sweatha: Launch the product >> You have two options: Organize and Edit>> Click on
Sweatha: Edit>> Help> Deactivate.
you: PLEASE READ ORIGINAL DESCRIPTION - I have done this many times and it does NOT work... Tried Yesterday tewice and this morning. Just responds with try again.
you: REPEAST I am connected to the internet.
you: I have connected to the Adobe web site and obviously I am chatting here
Sweatha: May I know which operating system are you using?
you: Windows 7.
Sweatha: In this case, I request you to activate the software. If you get any error in activating please let me know.
you: IT IS ACTIVATED hence I'm trying to DEACTIVATE! How can I activate if it is already activated there is no option. Do you know these products? Your server is not working!
Sweatha: You will need to refer Adobe forums and post your queries in Adobe forums so that our technical experts will view your post and reply back with the resolution.
you: So whats the point of chat then - useless!
you: I shall post this script in the forum so people can see how you respond Sweata.
Sweatha: The support for CS3 is no longer available. You will need to refer Adobe forums and post your queries in Adobe forums so that our technical experts will view your post and reply back with the resolution.

Hey Ned many thanks for responding. Well before I wasted more time on chat I tried and deactivated again but no success. Then pinged www.adobe.activatie.com a couple of times - tried again and hey presto it burst into life. I have a cabled network connection so don't know what happened. Tried the same with Dreamweaver as well as Photoshop CS3 and also worked. Perhaps they had a glitch with their server? Any way reinstalled - set date to 01/11/2011 for updates and now all back up and running on new computer. Well Adobe support for me was crap which is a shame when their statement on support is so positive. I've spent thousands with Adobe over the years but I'll think hard before I get spend any more unless they up their support game.

How do I restore backup swm files created during system recovery from external hard drive

Good day,
I was facing some problems with my laptop (HP Envy 17 3D Notebook with windows 7 home premium, 64 bit) and I had to return it back to its original state using system recovery.
During the process I was asked if I want to back up my data. I have chosen to backup my data in the flash drive. Once the process has completed and my laptop is to the original state, I tried to recover my backup but it tells me:
The version of this file is not compatible with the version of windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
If i click run as administrator it tell me:
Windows cannot find 'F:\Backup_2015-04-29 143842\Restore.exe'. Make sure you typed the name correctly, and then try again.
there are files labeled like backup.swm, backup1.swm, backup2.swm. I can't open these files or do anything with them. In a text document it lists all the files it apparently copied. It is only a list of text, nothing else.
any help will be greatly appriciated.

Hi @Jef35,
Welcome to the HP Forums!
It is a superb place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that while doing the recovery back to factory you opted to backup your personal files and would now like to know how to restore them .
Here is a link to HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
If you appreciate my responding, please click the kudos button below to say thanks.
If this resolved your difficulty please select solution provided to enable other posters to locate this information more easily.
I hope this helps
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Do I need to install CS3 on Windows 7 64 bit before installing CS5 Upgrade?

I am replacing a graphic designer's Windows Vista laptop with a Dell Precision T5500 desktop. Do I need to uninstall CS3 from the laptop and decommission the serial number? Then do I need to install CS3 on the new desktop before installing the CS5 upgrade? I was told I needed to decommission the installation, but I don't remember having to do that with other installations. Thanks in advance!

You should definetly deactivate any software before uninstalling. But you don't have to install CS3 in order to install CS5. Just have the serial number handy for verification. That said, depending upon the user's needs, you might want to leave CS3 available.
Bob

System Recovery...Need to Deactivate CS3???

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