System restore and missing itunes

I did a complete system restore of windows XP on my computer and I thought that my itunes would be saved by apple similar to how my emails are saved by yahoo....but when I re-downloaded the itunes software, all of my itunes that I had purchased were gone! Is there anyway to recover them? how? Thanks Everyone!

use this form:
http://www.apple.com/support/itunes/store/lostmusic/#form
to get intouch with apple and hopefully they'll sort you out.

Similar Messages

  • Odd circumstances re:system restore, and updated iTunes

    I've always ran iTunes perfectly fine, but I recently updated it, but ran into other problems with software I installed later... suffice it to say, I had to restore to a time before I updated iTunes to get my other programs running. After that, I was unable to run iTunes.. I've uninstalled, and reinstalled many times, and I get this error when it finishes installing..
    " Error signature AppName: itunes.exe AppVer: 6.0.1.3 ModName: unknown
    ModVer: 0.0.0.0 Offset: 10001040 "
    Along with a crash window that says it needs to close. When I try and look at the technical info of the error report, it looks really really long... and I don't want to take up all that space...
    Anyways, after I install, it seems like its finished, but it gives me the same error message when I attempt to open iTunes. Please Help!

    hi Faema!
    " Error signature AppName: itunes.exe AppVer: 6.0.1.3 ModName: unknown
    ModVer: 0.0.0.0 Offset: 10001040 "
    that one almost always indicates a broken quicktime. try to launch your quicktime. do you get an error message?
    if you can't launch your quicktime, let's try a careful standalone QT 7.0.3 install. see:
    http://discussions.apple.com/message.jspa?messageID=1211023#1211023
    keep us posted.
    love, b

  • I have uploaded an old itunes library by mistake - any way that I can go back to my previous library.  Unable to do a system restore and I don't know where to find an up to date music/playlist file.

    I have uploaded an old itunes library by mistake - any way that I can go back to my previous library.  Unable to do a system restore and I don't know where to find an up to date music/playlist file.  I was originally trying to recover a playlist that vanished after I had updated one of the ipads, did an online search, followed the instructions only to discover that I had loaded an itunes library from 2 years ago.  Stupidly I thought that it had updated itself and didn't realise I had to do it.  Any he

    See Empty/corrupt iTunes library after upgrade/crash. Hopefully you have a more recent library file that you can restore.
    tt2

  • I accidentally deleted QuickTime from my computer. Then I did a system restore and retrieved it. Now Itunes can't find QuickTime and will not open. Is there a fix for this without my Ipod?

    I accidently deleted QuickTime from my computer. Then I did a system restore and retrieved the program. Now Itunes can't find QuickTime and will not open.Is there a eazy fix for this without using my Ipod? Ihave 6K songs in Itunes that I can't get to.
    Thank You
    T-BILL

    Hmmm. There's a couple of things that might be going on with that one.
    Let's try an uninstall and reinstall of QuickTime first.
    If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
    If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
    You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
    http://support.apple.com/kb/DL837
    Does your iTunes launch properly now?

  • The difference between system restore and last good known configuration

    hi,
    what is the difference between system restore  and last good known configuration.
    in which situation you use system restore ,and in which situation you use last good known configuration.
    very short answer wil be enough.
    thanks
    johan
    h.david

    Last Known Good Configuration deals only with Starting Windows eg. a bad registry or incorrect driver is preventing Windows to start.It recovers the registry settings of HKEY_LOCAL_MACHINE\System\CurrentControlSet
    While System Restore uses restore points to return your system files and settings to an earlier point in time without affecting personal files. Restore points are created automatically every week, and just before significant system events, such as the installation
    of a program or device driver. You can also create a restore point manually.You can undone system restore but there is no such option in Last Known Good Configuration.
    Last Known Good Configuration is disabled in Windows 8 or,Windows 8.1 by default.
    Try using Last Known Good Configuration if you can't start Windows, but it started correctly the last time you turned on the computer.
    Try using System Restore to return the system to an earlier point in time when things worked correctly.
    S.Sengupta, Windows Entertainment and Connected Home MVP

  • I can only print first 80 or so pages after I download firefox - if I do a system restore and uninstall firefox, the problem goes away... until I download firefox again and then I again can only print the first 80 or so pages - even if I am using IE!

    This began when business increased in January and our print jobs got big (printing invoices off the internet). It can print any small job no problem but if it's over 80 or so pages, it will stop and show a spooling error. I have done system restores and uninstalled firefox and then Internet Explorer will print the big jobs UNTIL I REINSTALL FIREFOX. Then the problem resurfaces whether using firefox or IE!!! Why?! I don't care why - how do I fix it? All 13 other computers use firefox and that is how my staff is trained. I hate IE.

    -> '''Is my Firefox problem a result of MALWARE ??'''
    * Popups Not Blocked - http://kb.mozillazine.org/Popups_not_blocked
    -> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications (softwares) before Starting to Run Scans.
    * Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
    * SuperAntispyware - http://www.superantispyware.com/
    * Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
    * Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php
    Check and tell if its working.

  • HT201210 this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    iOS device not recognized in Windows

  • All my programs are opening in adobe even the system restore and the regisrty - how do I reset all programs to their originall default programs. Please help

    all my programs are opening in adobe even the system restore and the regisrty -
    how do I reset all programs to their originall default programs.
    Please help.
    PS I have also tried starting in save mode and still have the same problem.

    Hi,
    As
    BurrWalnut mentioned, first please run a virus scan to eliminate virus infection (if AV program is not opened in adobe)
    The files association could be corrupted in your situation, apart from the solution posted in the first reply, I also suggest you check Control Panel\All Control Panel Items\Default Programs\Set your Default Programs or Associate a file type or protocol
    with a progra,, manually check the association and check if it can do some help.
    Add: another way to open restore point is launching it in recovery console, please refer to this guide
    http://windows.microsoft.com/en-hk/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7
    Yolanda Zhu
    TechNet Community Support

  • When i had restore and ugrade itunes to my iphone 3g appear occured error 1015, in what way on how to fix it?

    when i had restore and ugrade itunes to my iphone 3g appear occured error 1015, in what way on how to fix it?

    You iPhone was previously jailbroken?

  • System Restore and ITunes

    I am currently running ITunes 4.9. I'd like to update to the newest version but have read so many bad things, I'm a little worried to try. My question is, if my update fails will System Restore restore ver. 4.9?

    hi Lori!
    My question is, if my update fails will System Restore restore ver. 4.9?
    no. if you System restore "over top" of an itunes installation (without uninstalling first), you'll just strip out a bunch of registry installation entries, and itunes will refuse to start, with a "some of the required files are missing ..." message.
    here's a good reference on what system restore does and doesn't do for you:
    http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx
    love, b

  • ITunes will not shutdown I have to Contrl-Alt-Delete and end itunes.exe and itunes help to get it to shut down and stay closed. I did a system restore and went back to 10.5.1 version and updated to 10.5.3 no dice Windows 7 64 bit

    Itunes will not stay close ever since I updated to 10.5.3 version. I try to close program and it pops right back up! The only way to close is open tack manager and stop the itunes.exe and the itunes.help then it will stay close. I did a system restore back to the earlier version of itunes but problem presisted. I finally did the task manager again and downloaded the update to 10.5.3 and this seemed to resolve the problem for awhile but now it is back! Is anybody else experiencing this problem? and where you able to correct it? I'm running Windows 7 64 bit have never had a problem with anything till now. I ran scans of my machine no viruses.

    Hi,
    i have exactely the same problem.
    After the update to v10.5.3 iTunes isn't shutting down anymore. I have this error on various Windows versions (XP SP3, Win7 x86, Win7 x64.
    On my private Notebook v10.5.2.11 still works! I won't update iTunes there - not even for a test .
    /Tom

  • Downloading new version of itunes and it crashes my internet. Ipod touch will not run with out new version. Have done many system restores and reset internet settings but still crashes net when i download any version HELP please

    running windows vista prem. every time i try and down load the new version of itunes to laptop the net crashes when instalation is complete.
    Unable to conect to the net  and so unable to sync new ipod touch i then run a system restore.Then try and install itunes again . same thing happenes again
    Any help please

    There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0

  • System Restore to previous iTunes version caused "New iTunes Library" error

    So like others I upgraded to 11; tried to keep an open mind but the thing keeps hanging up on me, running slowly, and wow I hate not being able to see my playlists next to my library. Even little things like deleting a song from a playlist and iTunes not automatically playing the next song bother me to no end.
    SO, I decided to try a System Restore to my previous iTunes version but now I can't open iTunes due to a "New iTunes Library" error. /facepalm
    I'm assuming it has something to do with 11 changing my Library file format and the file not reverting during the restore? Or something?
    Is there anything I can do at this point? Any easy fix I'm not aware of?
    Or will I have no choice but to uninstall/re-install the previous iTunes? (If this truly is the only solution could you please point me in the direction of the easiest way to go about it, I'm somewhat computer-literate but I've heard that it can be a pain in the butt)
    I'm sure my songs themselves are fine, right? So my main thing is that I REALLY don't want to lose my playlists, I have dozens of them, that's what I'm the most worried about. I do keep all my music/playlists fairly up to date on my iPod as well, if that would help me restore my library. Any help is greatly appreciated!
    Thanks!

    Quit iTunes.
    Download and install the latest version of iTunes. (Substitute iTunes 10.7)
    Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
    Mac OS X
    /Users/username/Music/iTunes/
    Microsoft Windows Windows XP and Windows 2000
    \Documents and Settings\username\My Documents\My Music\iTunes\
    Microsoft Windows Windows Vista and Windows 7
    \Users\username\Music\iTunes\
    Drag the iTunes Library file from the above location to the Desktop.
    Open the Previous iTunes Libraries folder in the iTunes folder.
    Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    Drag this file to the iTunes folder (the enclosing folder).
    Rename this file to iTunes Library.
    Open iTunes.

  • Backup - restore and missing app

    Hi,
    I upgraded from IOS4 to IOS5 during this progress I was prompted "backup your Iphone?" yes to my Mac airbook external drive.
    After upgrades I was missing all (notes,pictures adresser etc)
    I tried to restore but Itunes only pop´s up an older backup.
    Where can I find the newest backup?
    secondly
    I miss a App (100 dollar) where can I find this without repurchacing?
    BR
    Lieuwe

    I had a 'glitch' during a power outage that required me to restore from the backup. The app folders appeared only where a website shortcut had been stored in the folder. After investigating what got restored and what didn't, I attempted a second restore from backup (no sync operation attempted). The results were the same. I'm actually glad the results were the same in some respects since it indicates a consistent (but incomplete) backup/restore operation. Note, even the folders that did get recreated (with website shortcuts) did not have their apps correctly restored, there appeared to be no pattern to what happen.
    To the persons who did the 'double restore'; how many apps do you have on your iPhone?. Was it less than the iOS 3 limit of 180 (including Apple Apps)? I have about 300 apps which means they don't 'fit', without folders, within the 180 app limit. I'm thinking that the double backup worked since you had less than the 180 app limit, but I'm not sure without knowing the number of apps you have.
    The unanswered question is: Does iTunes backup the app folder configuration and can it correctly restore the folder configuration (apps correctly placed in folders)? Since I had the glitch iTunes has been upgraded twice (if I recall). Did the upgrades fix the app folder issue? I don't really want to be the one to test this since it takes hours to rebuild the folder/app configuration.
    Thanks for any help.

  • I did a system restore and ... Help!

    Hello,  with this even my husband can not help... I think I lost ALL my docs after a system resrore, this is what I did.  Maybe someone knows what went wrong and help me fix [it if not, at least cry with me].
    My laptop is a Satellite A55 with XP Home Edition.  Everything started when my laptop stopped seeing the Mat**bleep**a UJDA 760 DVD/CDRW.  It said the Driver was either missing or corrupted. Looked for this (##@??!!!!) driver everywhere (I found out that I'm not alone in this...) My husband suggested as a last resort to go for the system restore.  I did a System Restore with the Toshiba Recovery and Applications / Drivers Media. It worked the DVD/CDRW was back but now the REAL problem began. As instructed I made a Backup but into a 8G removable HDD. (D:/) because C:/ did not have enough space.  On recovery I was not asked for "restore" options in any way, shape or form.  Afterwards I could not access my backup files, or restore them. I went to the C:/ Properties > Tools were I started the Backup to begin with but there was no Backup/Restore option.  Looking in Help, it said to go to Accessories > System tools > Backup/Restore, but there was not Backup/R option either. 
    Another detail that "poped up" after this B/R is a pop up blocker that I have never seen before, it appears in the little hand cursor as an ! in red surrounded by yellow and a red border.  I don't know were it is, were it comes from or how to turn it off.  Any ideas...  Sorry for the mistakes the spell check pop up will not pop

    XP Home Edition.
    I think I lost ALL my docs after a system resrore
    I made a Backup but into a 8G removable HDD. (D:/)
    I could not access my backup files, or restore them.
    You used Ntbackup.exe to make it?
    What sort of backup? Data files or what?
    If you backed up data files using Ntbackup.exe, you should be able to recover them.
    How to use the Backup utility to back up files and folders in Windows XP Home Edition
    Which Satellite A55?
    -Jerry

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