System restore deleted Illustrator CC and I cannot reload

I downloaded Illustrator CC (trial version) late last night (looks like teh early hours of today). Today I needed to restore my computer and lost the program. Unfortunately Creative cloud still thinks that I have it on teh computer. Any thoughts on how to download the trial version again?

http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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I had to do a complete system restore on my computer and now I am having issues getting all my music back. It's telling me that my account is in use with a different user but I'm the only user on my computer. When I go to sync it, it wants to delete all.

I had to do a complete system restore on my computer and now I am having issues getting all my music back. It's telling me that my account is in use with a different user but I'm the only user on my computer. When I go to sync it, it wants to delete all my music and ringtones. What should I do? I don't want to loose all my items.

When in recovery mode you can't backup the iPod.
You will have to restore via iTunes. See:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I delete my safari, and I cannot find a safari to download, my system is Mac OS X 10.6.8

I delete my safari, and I cannot find a safari to download, my system is Mac OS X 10.6.8
If you have the software, can you sent to my e-mail :[email protected] Thank you!

Software update will only bring you up to the current level of the system you are using - you are at the maximum for Snow Leopard. To get Lion or higher you will have to go to the Mac App Store in Applications and purchase it there (Yosemite is free). You will need to check that your Mac meets the requirements and you should particularly note that PPC programs such as AppleWorks will not run in Lion or above.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price (though it's reported to have been removed from sale in some countries so may well cease to be available generally) but there seems little point as the system requirements are the same for Yosemite (10.10.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Yosemite are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Yosemite is available from the Mac App Store (in Applications). Mountain Lion can be obtained the Online Apple Store. (Mavericks is no longer available.)
If the problem is only with Safari and you are otherwise happy with Snow Leopard you could switch to FireFox (free) - the latest version of that will run in Snow Leopard.

I had to do a system restore of my computer and can't resync....

I had to do a system restore of my computer and now my Ipod Library isn't being recognized by iTunes...how do I work around this without a 3rd party software?
I try to avoid 3rd party programs with Apple gear...for the obvious reasons that I don't trust anything thats not designed by Apple for Apple.
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Any suggestions besides "drop back 5 yards and Punt."

I had to wipe my computer clean and I had backed up my I tunes on an external hard drive, but I also had all my music on my Ipod. Now that I reinstalled Itunes, it can't locate all my music that I have on my ipod. Did you find a way to do this? Please help if you have a solution.
Thanks

Op System restore after HDD failure and replacement

Hi,
     I have an old dv9000 laptop with XPPro factory installed SP2, since upgraded to SP3. The hard drive failed (80Gig Seagate). I checked with the bios setup test, it said "fail" and I checked by booting from the CD drive the windows install disk. It said, no hard drive found. SO I bought a larger 1T byte drive (same mfr Seagate, same rpm 5400) and installed it. I have a network backup drive (Seagate Black armor) and I was able to restore the last backup. The cd drive booted the recovery disk for that program, the hdd light flickered and it seemed to be doing something for 3 hours, then said it was complete.
     But the new drive will not boot. I read on this forum and the common recommendation was to use the System Recovery disks that came with the laptop. I dug through the boxes in the garage and found the system recovery disks and my 14 cd's made for system restore. :-) pays to keep junk sometimes. But I tried the system recovery disk and it will not boot up in the cd drive. I get a blank screen with the cursor in the upper left blinking. I went back to try the Seagate recovery disk, and now, it will not boot up either. I tried removing the new HDD. and with or without a cd in the drive it gives the message "No Op sysytem found." SO I think something has affected the CDdrive. But interestingly with the cursor blinking <cntrl><alt><delete> will reboot the machine, so maybe some part of the op system gets loaded.
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This question was solved.
View Solution.

Hello,
            The laptop is back up and running with the new hard drive, Yay! and a new cd drive.
             Here's what it took, for anybody who ever has the same problem:
             The CD drive was bad. The nearest local supplier on the list that hp parts support gave me had a suitable replacement. I installed that, and the system restore disk booted and ran immediately. I decided to check and see if the windows install disk would run and restore the sytem since I believed I had already restored the whole C: partition. It booted up but did not find the hard drive. It gave an eror message that said no drive found. I went back to the hp system restore disk and ran that. It took several hours reformatted the disk (deleting anything I'd already put on) and rebooted itself many times. Eventualy it came up with a windows desktop. It was as the factory installed 5+ years ago. I installed the Seagate back up software and ran that. It seemed to have more options running in windows than it did running directly from the cd boot. One of the options was to restore the MBR. I had to look up what that was, Master Boot Record. I figured it should be restored. The full C: restore from backup process took another few hours, but it finished and gave an operation successfull message.
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              Thanks to those who tried to help.
     Later,
                 dyno

After system restore CS3 stopped working and can not be uninstalled

I did a system restore (W7) and my CS3 apps stopped working with the message "Licensing for this product stopped functioning. Currently you cannot use this product. Solve this problem by uninstalling and reinstalling or contact support." I tried to uninstall but the installation manager returns a list of applications with red X and "unsuccessful" next to it. Reinstalling it from the dvd returns: "Installation error, can not continue. Contact support. Internal error 2739". I do not really want to reinstall the whole system since other Adobe applications (PS CS6) work just fine.

Try using the Cleaner Tool
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

FIREFOX 18.0.2 HAVING PROBLEM ACCESS BANK OF AMERICA. HELP HELP HELP HAVE DELETED COOKIES RESTART AND STILL CANNOT ACCESS

CANNOT ACCESS BANK OF AMERICA

Hello COBALLE
Please reload the webpage while bypassing the cache using '''one''' of the following steps:
*Hold down the ''Shift'' key and click the ''Reload'' button with the left mouse key.
OR
*Press ''Ctrl'' + ''F5'' or ''Ctrl'' + ''Shift'' + ''R'' (Windows and Linux)
*Press ''Command'' + ''Shift'' + ''R'' (Mac)
if the above does not help try to [https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords#w_remove-corrupt-cookies-file Remove corrupt cookies file], in case cookies are corrupted.
thank you

Restoring deleted iCal calendars and reading iCal log?

Hello,
I am running OS X Server 10.6.8, and one of the features I have enabled is iCal. Several people at our office have access to this Caldav account (just one account signed in on multiple machines/calendars). Over the weekend something (or someone) happened and now all but 1 of the calendars are gone! So I have a few questions, and I'm hoping someone can help answer them...
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In answer to my own question, you can indeed restore the iCal data from Time Machine. By restoring the entire /Library/CalendarServer folder I was able to re-attained my missing calendars.
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BB system error - deletes ALL information and wont turn on

Hi,
I have a BB Curve 8900, 2 months old.
Since purchasing my phone from Hong Kong and now using it in Thailand,
my phone has failed on me 3 times. A system error occurs and
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old, I wouldn't have expected this to happen. I've had to go re-upload
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find out the problem here. A message comes up saying 'JUM Error 517'.
Please help!!!
Tina

Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above is from:
http://support.apple.com/kb/TS3694

System Restore – Blank Hard Drive and non-working internal DVD drive

I have a blank internal hard drive and I’m trying to restore my DV6815nr with Vista back to working order. The trouble is, my internal DVD drive died a while back. I have recovery discs, but the computer doesn't acknowledge the internal drive. When the computer worked, the internal drive didn't show up in device manager, etc... I have an external USB DVD drive that works with the computer (when it was running), but it won't boot from it.
On power up, the internal DVD and USB DVD drive both spin up. I then get a "BOOT MGR is missing" message.
F9 Boot Menu shows:
4. Notebook Hard Drive
6. Network Adapter
F10 System Config in Boot Options shows:
CD ROM Boot
Floppy Boot
Internal Network Adapter Boot
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I’m sorry, I forgot to mention that I did try a used replacement internal drive that wasn’t recognized either. I guess it could have been defective, but I figured it was on the computer side. I’m hoping there’s a way to get it running without the internal DVD drive?

F9 should show the usb drive if it is connected and shows the power light., try another usb port.
dv6000 seriies had all sorts of motherboard failures in large numbers, this could be the reason the drive does not show up in F9. May or may not be your problem, but the internal dvd drive disappearing from Windows is one symptom of motherboard issues.
I am not familiar with your bios but some models did have the ability to disable usb boot.

Preview - Print system dialog extension - not loading and I cannot change the quality and media of printing

So whenever I try to print using Preview, I get the following error -
"Print system dialog extension could not be loaded because it has not been updated to run in this application's secure environment"
I cannot select quality and media.
Pls see inserted image for more clarity.

Unfortunately there is no later version of driver for your iP1700. The 10.51.1 version you have, which was released to support Mac OS X 10.7, was the last version that Canon released.
Checking the supported printers list for the Gutenprint driver package, which is an alternate suite of drivers supporting many different vendors, the iP1700 is also missing from the list. But it is listed as a supported model with the PrintFab driver package, however there is a cost involved in obtaining PrintFab.
Note that your issue is caused by sandboxing and there are some who have relaxed the security on their Mac by changing the sandboxing function, which is not really recommended. Given the iP1700 was released in 2006 and inks for this printer will soon become harder to obtain then I would suggest you look at getting a new printer.

Restoring Deleted Cloud Service and its Deployments

Hi Everyone -
Is it possible to restore a cloud service together with all its deployments?
I accidentally deleted one of our environment and I was just wondering if it is possible to restore it.
Appreciate anyone's help.
Thanks
Frankie

Hi Frankie,
How did your delete the environment? If it is a VM and you choose the "keep the attached disks", then the disks on the VM would be kept on the storage account and you can use the disk to recreate a new VM. However, the data on the D:(temporary
driver) would be lost.
In addition, if you delete the cloud service, which option did you select? If you choose "Delete the cloud service and its deployments", then all the virtual machines will be deleted, along with the attached disks, their associated
VHD files, DNS name and VIP. In these scenario, it is impossible to restore them.
Best regards,
Susie
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Firefox 6 started crashing 2 days ago. I tried several system restores to no avail and now I can't uninstall it via control panel. Running vista ultimate. Never had problems before. Please advise

The program no longer will open or respond in any way.

Hi, Well Bob, that is certainly good news!!
You did very well, glad it is working for you. That was tricky, getting all those ducks back in their row:-)
You might try www.ESPN3.com. If you have any problems read the system requirements and especially the FAQ part.
Thanks for posting the steps you took. Hope you didn't have a difficult time following the procedures on the Uninstall or Install sites.
No more betas for you!! LOL,
Regards,
eidnolb

After crashing my desktop computer several times I discovered I need the latest CC app. SO I deleted all apps and now cannot download CC-I just get a blank screen.

Please set me up with CC 2014!
For some reason none of my apps would launch properly—or would launch but default into the "spinning rainbow of death" icon,
effectively locking up my desktop (MacPro) and requiring restart.
When I visited your troubleshooting website section, I was advised that I needed the most recent version of CC.
I confess to overzealousness in that I deleted all CC apps and used the Cleaner app to remove all vestiges of CC.
SO! How do I get my apps back? I can't even open the Adobe App Manager program I downloaded!
HELP!!

Hi there,
You mentioned you used the Cleaner Tool to uninstall everything, but still have Adobe App Manager (AAM) installed? Please try running the Cleaner Tool again (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
Remove all CC files and be sure to uninstall AAM.
Then download the CC Desktop App here: https://creative.adobe.com/products/download/creative-cloud
After you launch the desktop app, use the Apps panel to install the programs you need.
-Britt

Ipad in recovery mode, will restore delete my apps and/or progress?

Today I, finally, installed the latest apple software update. my ipad is in recovery mode with itunes and cable picture on it. I know that restoring ipad, will solve this, but, i dont even care about itunes on my ipad. very important to me, is several games (apps) will i lose progress on these wthen i restore? I use icloud backup. Will it restore to latest backup? or to basic zero? if, zero, is there any way to just remove itunes from this ipad (keeping all other ipods in tact) while its in recovery mode? oh, thanks for any help!

After you restore you will have the option to restore from your most current iCloud or iTunes backup.

System restore deleted Illustrator CC and I cannot reload

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