System restore failure

the other day i started to do a system restore to out of box state on my laptop and then decided i didn't have enough time to complete it before leaving for work so i hit the cancel button. it canceled the process for me and shut down. now getting home and turning on my laptop i get an error: f3-200-0002 an error has occured. please press ok to turn off the computer. when trying to start windows. so i tried holding 0 when turning on the computer to try a system recovery and get error: f3-ff00-0006 failed to get the id of the specified partition. please press ok to turn off the computer. how do i get windows to load or allow me to run my recovery disks.

..run my recovery disks.
The recovery discs should work just fine.
Always tell us which computer you have when you post a message here. See the label on the bottom.
-Jerry

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Bootcamp Win 7 - system restore failure due to missing drivers

brand new MacBookAir6,2 Intel Core i7 MacOS 10.9
Installation of Win 7 prof. 64bit via bootcamp (no problems)
I ran a back-up of the system over my network and then tried a restore. This fails due to the fact that upon invoking the restore option with win 7 and reboot/choice of OS, I get a window asking for the language to be chosen which I cannot manipulate. Apparently, at this point no single driver is installed: neither the aplle keyboard driver nor a usb driver (tried an external usb keyboard - no success).
This means that at this point bootcamp win7 backups are useless since they can't be addressed if the need arises.
Suggestions welcome.
Siggi

Are you using NTFS driver in Mac OS X to WRITE to your MyBook?
If so, switch to Paragon Software's. Demo is fine.
MyBooks are often trouble, though usually under OS X.
In Windows, do chkdsk on it.

1.Backup to External drive 2. CoverArt lost after Windows system restore

I recently spent many hours searching for and applying cover art for my music which was mostly ripped before cover art was readily available.
Because of this investment, I want to be sure my library is fully backed up. I want to use space on an external drive, rather than DVD's.
I noticed as I added art, iTunes started acting sluggish. I thought it might be because of the new version or a recent Windows Vista update. So I decided to run system restore. I was appalled to discover that restore wiped out the art I had added. So I reversed the restore and the cover art returned. It became clear to me that the art must be stored in some other way than in the actual music file. I've searched the forum and found others who had problems with system restore, but no explanation of exactly what I should do if I want to proceed with a system restore. I use system restore several times a year and I have never lost anything in iTunes before I started adding cover art. I also never had a problem with sluggishness til I added a bunch of cover art.
My library is large at 3000 items.
Is there a way to compact or optimize the database to improve responsiveness?
Is there a way to backup to an external drive? Is it just a file copy and export library file?
If I export the library as an xml file before I do a system restore, can I then replace it after the restore and protect my cover art.

To be completely sure what you're doing please take a look at your iTunes Folder and see what Vista stores inside it. To find it, go to Start>Computer>Hard Disk C>Users>Your Name>Music>iTunes>.......
Please note there is an artwork folder PLUS a music folder!
My guess is that your system restore point pre-dated the time you added artwork to your iTunes files. (Celebrate that system restore still works for you--I have not been able to successfully restore for over a year now--Norton Internet Security causes system restore failures for many Windows users! I've tried to do this using Windows XP and Vista--and I can never successfully restore anymore.)
To fully backup your library, just copy the entire iTunes folder to another source--second hard drive, USB drive, or burn it to a CD or DVD, etc.
If you're experiencing "sluggishness" it may be due to the amount of RAM on your system. iTunes needs a great deal of RAM to run smoothly. You can choose to: increase the RAM on your system, OR, turn off cover flow/album view and see if things run more smoothly.

Using Windows 7 Professional, as soon at I try to start a system restore, I receive error message "Incorrect function. (0x80070001)" and "Catastrophic failure (0x80000FFFF)." How can I avoid this and perform my system restore?

Windows Explorer has stopped responding for the most part and I found http://support.microsoft.com/kb/2694911 list of solutions. After working through all of the first options on the list, I tried a system restore three different points
but got the same two errors: "Incorrect function. (0x80070001)" and "Catastrophic failure (0x80000FFFF)."

Hi TAS,
Regarding the error message, I recommend you try to this :
"0x8000ffff" error message when you try to restore a Windows 7-based computer by using System Restore
http://support.microsoft.com/kb/2695585/en-us
If your issue persists, let me known.
Best regards,
Karen Hu

Op System restore after HDD failure and replacement

Hi,
     I have an old dv9000 laptop with XPPro factory installed SP2, since upgraded to SP3. The hard drive failed (80Gig Seagate). I checked with the bios setup test, it said "fail" and I checked by booting from the CD drive the windows install disk. It said, no hard drive found. SO I bought a larger 1T byte drive (same mfr Seagate, same rpm 5400) and installed it. I have a network backup drive (Seagate Black armor) and I was able to restore the last backup. The cd drive booted the recovery disk for that program, the hdd light flickered and it seemed to be doing something for 3 hours, then said it was complete.
     But the new drive will not boot. I read on this forum and the common recommendation was to use the System Recovery disks that came with the laptop. I dug through the boxes in the garage and found the system recovery disks and my 14 cd's made for system restore. :-) pays to keep junk sometimes. But I tried the system recovery disk and it will not boot up in the cd drive. I get a blank screen with the cursor in the upper left blinking. I went back to try the Seagate recovery disk, and now, it will not boot up either. I tried removing the new HDD. and with or without a cd in the drive it gives the message "No Op sysytem found." SO I think something has affected the CDdrive. But interestingly with the cursor blinking <cntrl><alt><delete> will reboot the machine, so maybe some part of the op system gets loaded.
    It's an old machine, old op system. I shopped Hp store and only Windows8 available now. SO I'm either forced to the bleeding edge with all the new bugs and learning curve or I try to get this old machine going. Other things I've tied, hard reset, restore bios defaults.
    Any thoughts you may have will be appreciated.
This question was solved.
View Solution.

Hello,
            The laptop is back up and running with the new hard drive, Yay! and a new cd drive.
             Here's what it took, for anybody who ever has the same problem:
             The CD drive was bad. The nearest local supplier on the list that hp parts support gave me had a suitable replacement. I installed that, and the system restore disk booted and ran immediately. I decided to check and see if the windows install disk would run and restore the sytem since I believed I had already restored the whole C: partition. It booted up but did not find the hard drive. It gave an eror message that said no drive found. I went back to the hp system restore disk and ran that. It took several hours reformatted the disk (deleting anything I'd already put on) and rebooted itself many times. Eventualy it came up with a windows desktop. It was as the factory installed 5+ years ago. I installed the Seagate back up software and ran that. It seemed to have more options running in windows than it did running directly from the cd boot. One of the options was to restore the MBR. I had to look up what that was, Master Boot Record. I figured it should be restored. The full C: restore from backup process took another few hours, but it finished and gave an operation successfull message.
             Then I rebooted and got the windows logon screen, logged in and got my desktop as it was at the time of the backup. Success.
             In the future I'll look for that MBR restore, maybe it was there and I missed it the first time. I have a slight nagging worry that maybe something else caused both drives to fail at almost the same time. But, I'm not going to fuss with it. I'm hoping the machine runs well for a while longer.
              Thanks to those who tried to help.
     Later,
                 dyno

Powerbook g4 12" failure to load with or without system restore disc

I searched around a bit and couldn't find anyone with exactly this problem. My hard drive failed a while ago, which I had kind of been expecting for a while. so i bought a new hitachi 120GB HD that is compatible with my machine.
i scrounged up my 10.2.3 system restore/install disc that came with my computer some 5 years ago, and tried to run it with my new hard drive. But my computer will not boot the disc. I ran the hardware checker disc, and everything turned out OK, but my computer will not boot the System Restore disc (I am holding C during startup to no avail). It gets to the gray apple and then the screen gets a thick horizontal line of static across it. if i try to boot without the sysrestore disc, i get a ? sign as if I was trying to run classic mode with a bad extension.
is my system restore disc busted or what? Is there another problem that the hardware checker disc couldn't find?
I don't really want to drop more money on a new OS, especially if it's not going to fix my problem.
oh and there are zero scratches on the disc- this is maybe the 2nd time ive taken it out of its sleeve/the bag that the sleeve came in. i don't understand why this isn't working and I really like this computer- this is the only serious problem it has ever had.

Jack:
Thanks for the clarification. So even before the new HDD, the computer will not boot from the internal HDD or the install disk. However, it does start up, so that is good.
Try Resetting the PRAM.
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination immediately after the chime and before the gray screen appears.
5. Hold the keys down for three chimes.
6. Release the keys and allow to boot.
If still no joy, see if you can boot from the Apple Hardware Test disk that came with the computer. If you are able to boot, run all tests in a loop by holding down Command + L during the tests.
Let me know how it goes.
Cheers
cornelius

Mozilla apps won't load after System Restore from TM

Alas, a hard disk failure which Apple kindly replaced even though It happened 25 days out of 3-year AppleCare. Thanks!
New hard disk installed, proceeded to do System restore from TimeMachine and everything went perfectly (as far as I can tell) EXCEPT Firefox and Thunderbird. All the other apps are loading and seem to be working as I would expect (I guess I won't know for sure until I've worked for a few days) but Firefox will not load - the icon bounces in the dock for a couple of seconds and then disappears. Out of curiosity, I tired to load Thunderbird (which I seldom use) and not even the icon appears.
I am using OS-X 10.5.7 with Firefox 3.0.11
I have tried deleting the apps and the associated files in Library?Application Support and doing a re-install from a fresh download - same result. I tired restoring the apps from TimeMachine using a restore date one day before the HardDisk failure. Same result. I have used MacTuneUp to repair permission. Same result.
Any ideas why this is happening? I am most surprised that a fresh install didn't help. And it's interesting that two Mozilla apps are affected. I can live without Thunderbird but Firefox is important as there are some websites that still refuse to open with Safari.

[email protected] wrote:
OK - that was a good suggestion. Firefox and Thunderbird both work when I log is as a guest. Now what should I be looking for on my main account that is blocking the apps from opening? Thanks for the help.
probably something in their preferences. the most radical thing would be to delete the whole folders /users/usernmae/library/application support/firefox and /users/username/library/thunderbird. or just move those folders to the desktop. then try starting firefox and thunderbird. however, that will wipe all user info in both apps.

Metro fails completely after system restore - can no longer access either Metro or Metro Apps

Following a system restore, Metro no longer works - The windows button on the keyboard does nothing and clicking the start icon doesn't do anything either. Attempting to start Metro Apps results in failure - they cannot display on the screen and I see the
outline flash up briefly, then the app crashes. All non-metro programs work fine and aside from Metro, there are no problems.
How can I re-install Metro or solve the issue? This seems a pretty major failure in the preview - If Metro fails it causes major disruption - kind of like it used to be when explorer.exe failed. No menus, no access to system functions - updates etc.
Any suggestions? How can I re-install ( or fix ) Metro without having to scrap the entire OS and rebuild from scratch?
I thought the store beta not working was a major problem, but it's nothing compared to this.
Rolling back the system restore, or choosing another restore point does not correct the problem -
Thanks
David

Hi,
Are you using the built-in administrator account? Have you tried to create another user account then check whether the issue persists?
You can follow the steps below to troubleshoot this issue:
Run wsreset.exe to clear the Windows store cache.
Re-register the Windows store apps by the following guide (also applies to Windows 10 Technical Preview):
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
If you're using the built-in administrator, then please navigate to control panel\Administrative Tools\Local security policy\Local policies\Security Options\User Account Control: Admin Approval Mode for Built-in Administrator account, enable this option,
then run gpupdate /force to update the policy, logout then login again to check the result.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

RE: HP XP Media Center 2005 Ed will not boot from HP System Restore CD's

RE: HP XP Media Center 2005 Ed will not boot from HP System Restore CD's.
The following instructions about the "Code Purple" error FAILED. Error is still present.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
***PLAIN ENGLISH QUICK AND EASY FIX FOR ALL SYSTEMS****
***Windows 7 code purple or Windows Vista code purple***
With the code purple error on the screen, press shift+f10 (the shift key and the F10 key (at the top of the keyboard) at the same time) to open a little screen called a command prompt. (So, you get a little black screen with white text that says something about your Windows verison first and a little ways down you'll see "C:\>".   It's all ready for you to start typing.)
Type the following line, just as you see it here...
notepad C:\hp\bin\checkdmi\checkdmi.cmd
so it will look like this
C:\>notepad C:\hp\bin\checkdmi\checkdmi.cmd
Press Enter.
You will see the text for the file listed in a window using a simple text editor.
Go to the beginning of the text. Press enter to make a space. Type this...
goto cleanup
So, whatever comes after, the first line looks like this...
goto cleanup
Save the file and exit notepad and restart your PC. You are good to go.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
RESULT: Same error and problem.
So, NOW THE SCENARIO IS THIS...[ And A CHALLANGE TO ALL HP Software EXPERTS]
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
1. The PC will not boot the System Restore CD's
2. The Original OS install and [HP_RECOVERY] disk sector has been severely damaged by
all of the following:
   A. Massive Virus Infections as shown by Kaspersky Virus Scan and cleaned up.
   B. The user had originally updated the pc to Vista Business Express Upgrade
       (Supplied by HP with the original purchase and warranty).
        (Prior to the upgrade, Media Center was working correctly.)
   C. The original OS product key(XP Media Center Ed. 2005) has been changed by the Vista Business Express upgrade.
   D. The destructve recovery done by PC-Doctor has done user file damage(s).
   E. All software, and possibly hardware could be corrupted & damaged by viruses,
   incomplete recovery, and the unknown failures and conditions.
To sum up, the system is locked in an unknown state, waiting for expert help.
(I can allow and manage to let someone diagnose, repair remotely using another OS i.e.Linux Opensuse 12.1, or XP Home ed if needed.)
SO IF YOU THINK YOU ARE UP TO THIS CHALLANGE, SEND MESSAGES TO DAVHPForum anytime. Thanks in advance!
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Hello @DAVHPForum,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how you are not able to boot your computer using the HP system restore CDs, and I would be happy to assist you in this matter!
If you are not able to recover your system by following the steps in this document, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Restore Failure - Could not open connection to helper tool

I created a disk image on an external firewire drive using disk utility.
The external drive is bootable and I run the Disk Utility software from the external drive.
When I try to restore from the image selecting the source and target I get the following error after clicking the "Restore" button:
"Restore Failure
Could not open connection to helper tool."
Any suggestions on how to troubleshoot this?
Additional info:
MacBook Pro 2.16 Intel
Tiger 10.4.7
Boot ROM MBP12.0061.B00
SMC 1.5f10
Internal Hard Disk: ST9120821AS
External Hard Disk: FireLite FW800
All software and firmware up-to-date
Disk Utility 10.5.6 (198.12)

I've experienced the same problem. What I know is that we built a system image using Disk Utility on a MacPro and we experience this error when attempting to restore the image on another MacPro using Disk Utility.
I've successfully built system images of MacBook Pros and restored them without any problems. However, I believe I may have built the image using Carbon Copy Cloner. This may warrant some more experimentation using the different utilities.

Trust Relationship between PC and Domain broken\failed after System Restore

We are currently faced with a problem that every time we do a System Restore on our Windows 7 workstation, upon login attempt, we an login failed because the Trust Relationship between PC and Domain is broken.
As solution: we have to log in as a local admin, remove the workstation account from the domain, then re-add the workstation back to the domain.
Does anybody know if there is a hotfix for this or how we can bypass having to remove and re-add the workstation to the domain in order to login?

Have you checked on when the computer last checked in and changed the computer account password with the domain? When a computer changes it's password, Active Directory will store only the current password and it does not expire. The workstation
will store both the current password and the previous password. This for cases when you may restore Active Directory to a point before the computer password change.
To handle this, the workstation will try it's current password, then it's previous.
If you're restoring the workstation to a previous point in time, you may be rolling the stored passwords back too far for Active Directory to accept. I would only imagine this to be the case a handful of times if you're going back 1-2 days.
Are you experiencing 100% failure?

System restore windows and itunes

Is there a way I can save my music (itunes) on my iphone after I system restore my computer? I want to back up my music through my account or my phone so that when I system restore my computer I don't have to redo all my playlist etc.

ej25lol wrote:
i can't just save my playlists through my phone?
iDevices are not and have never been backup devices.
Turingtest2 provided a great solution for backing up the iTunes media.... in addition to that, if you do not regularly backup the computer, I would strongly encourage you to do so. A computer can fail at any time, anything from a physical drive failure, OS/data corruption, lost/stolen device, to an act of God that damages/destroys the system. Not having a backup is a very unintelligent thing to do.

Will a System Restore Lose My CS6 Activation

I've lost both of my Raid0 arrays on start-up today, and Win7 start-up repair has not fixed it, so I am looking at a System Restore. I'll probably have to go back to before I installed CS6 full release, and I am wondering if I am going to remove CS6 with the Restore without decativating it. My Program files are all on my SSD boot drive and OK, and I have full backup for the two raid0 arrays.

Just to summarise this unhappy event, I have not confirmed, but it looks very like one of the pair of 300Gb Velociraptors that I used as my video Projects drive, has failed. After several very slow restarts, Windows 7 gave up trying to initialise the array on start-up, and the other raid0 which has a pair of 1Tb WD Blacks, became available and the system boots in the usual time now.
I got hold of another 2TB WD USB3 external today, and backed up the contents of the second raid0 array directly between the drives. ShadowProtect is restoring the failed raid0 array to the new drive as well. That will give me two backups of my main data drive. I'll also copy the video projects to another drive to give me three copies of that data (including the Shadow Protect image)
I now have 9Tb spread over 11 drives (if I include the failed Projects array drive which will have to be replaced). That has to multiply the chance of failure, and I am thinking Shadow protect is best $90 I ever spent. You don't even know it's there, and you can set the incremental save points as little as 15 minutes apart I think.
So a good outcome to what started as a very bad day. Thanks Noel and Pete for your input.

System restore a blank hard drive???

OK..... disaster alert... while attempting a system restore via Lenovo CD's, i had an AC power failure while my battery was also not in place. This led to complete un-bootability as my hard drive boot sector was corrupted. After several hours of immense frustration, I have regained access to my hard drive by doing a complete hard drive kill (all sectors, all partions) and remounting the boot sector with an external USB drive.
SO..... i have the recovery CD's but not the hidden recovery partition. And it seems that the CD's refuse to restore my system by themselves. It hangs every time. I know my hard drive is fine because I can load up a blank copy of Windows XP on the system without any problem.
Do the system recovery CD's somehow require the info on the recovery partition?? I thought they should be self-contained.
Please help. I am dead in the water. (using my 6-year-old former ThinkPad to post this message)...

Hi kptomich,
Just to be clear, are you using Rescue CDs that you burned earlier from R&R, or pressed Lenovo Product Recovery CDs?
Results of Your Ideal Business-Class Laptop survey, concluded 2009-07-29.
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Say thanks! with a kudo.
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[EliteBook 8570w] General System Board Failure

While trying out a new Linux distro (probably unrelated), I've found my EliteBook 8570w unbootable. When I turn on the computer both the num lock and caps lock lights blink 5 times (General system board failure) while seeing the HP boot logo.
I tried restoring a working BIOS, however I've formatted all drives before which means there's not HP_TOOLS or HP_RECOVERY partitions. I tried restoring the BIOS through a flash drive but with no results: the light of the USB drive flashes for about a half second, the caps lock light starts flashing, the fan goes full throttle and then nothing happens; the computer can only be turned off by unplugging AC.
After trying several configurations of the flash drive (UEFI restore, BIOS update, custom stuff...) with the same result, I'm not sure what to do next.
Is there any other viable options to try (e.g. would flashing BIOS work with a HP_TOOLS partition on the HDD)? Is my motherboard just plain dead?
Thanks in advance.

Hi @Jaapp ,
Welcome to the HP Support Forums!
I understand that your System Board is not working on your HP EliteBook 8570w Mobile Workstation. Your EliteBook is a business computer and you will find the best answer to your questions on the Commercial Forums. You can post your questions here at the HP Enterprise Business Community.
In the meantime, here is the HP EliteBook 8570w Mobile Workstation support page, that may have the solution for you.
I hope this information helps.
Take care and have a great day!
I worked on behalf of HP.

System restore failure

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