System Restore, lost music, I tunes won't open

Loaded new Itunes version, now I opened Itunes and no music, Did a system restore, and backed up music file before restore. Music is still on computer, but when I open I tunes it won't open, says can't recognize the .itl file because it is from a newer version, and I tunes won't open. Can I just re download Itunes to fix? Or will this overwrite my music file?

Do you get an error message when you try to open iTunes? If so, what does it say? (Precise text, please.)

Similar Messages

  • My I Tunes won't open because of a system error.  What do I do

    My I Tunes won't open on my Windows 7 computer.  APSdaemon.Exe system error.  This program can't start because MSVC R80.dll is missing from your computer. What should I do?

    Hey GatewayGreg1984,
    Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
    Symptoms may include:
    "The program can't start because MSVCR80.dll is missing from your computer"
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    "Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
    "Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    1. Uninstall iTunes and all of its related components.
    2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
    3. Re-download and reinstall iTunes 11.1.4.
    Thanks,
    Matt M.

  • I tunes won't open. No warning message, just the first terms agreement opens and when i agree itunes stopes running. I just wiped and reinstalled everything including windows. I updated everything fully. Deleted spybot unintalled and reintalled new

    I tunes won't open. No warning message, just the first terms agreement opens and when i agree itunes stopes running. I just wiped and reinstalled everything including windows. I updated everything fully. Deleted spybot unintalled and reintalled the newest and one older version of itunes. still nothing. I tried to delete some files that is hidden as directed by apple. I have been trading emails with customer support but it has been no help at all. I am running Windows XP. Before i wiped my computer I ran itunes with no problem, on this computer, this week.

    WOOOOOOOOOOOO!!!! JUST WANTED TO UPDATE Y'ALL THAT BY SOME STROKE OF HEAVENLY GLORY, ITUNES DECIDED TO WORK AGAIN!!!
    WOOOOOOOOOOOOOO!!!
    How did I do it you ask??
    after all the stuff I updated you about, I tried one last time to install....still didn't work...so once again I wiped my system of everything itunes and apple related
    well today I was trying to watch a video that required me to get the quicktime plug in, and it too me to a page that was a quicktime install + itunes 7.blah blah blah instead of the other way around
    well, don't ask me why, but low and behold
    IT WORKS!!!!
    I HAVE MY ITUNES BACK!!! (JUMPS FOR JOY)
    Just wanted to share my shear elation

  • I-Tunes won't open unless I'm connected to the internet

    I am a relatively new user to I-Tunes; when I try to open I-Tunes to play a CD or other files in my library, I-Tunes won't open unless I am connected to the Internet. Is this normal?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • After system restore, half of ipod data won't transfer

    I recently had to do a system restore on my computer and now none of my tv shows will transfer to my ipod and most of my music won't. The first time I updated my ipod after the restore a message said something about the device not being authorized for...something. I should note that I did not download anything but podcasts after the system restore, so everything that won't transfer was there before the restore. I'm not a computer genious, so help is really appreciated.

    I am having the same issue. The top of the message board states there are 2 "helpful" answers and 1 "solved" answer. Have you been successful in getting everything to transfer and/or how do I access the referenced answers?

  • System restore, lost 10.2/3 discs

    I have an old iMac G3, 800mghz, that I was running 10.3 on. I had to do a system restore, the keyboard was typing the wrong characters. Now I have 10.1.5 but I can't find my 10.2 or 10.3 discs to upgrade the OS. Of course there are no browsers that really work with 10.2 (the version of IE that comes with won't load a lot of pages). Am I S.O.L., or is there a way to get those older OS's back.
    I would upgrade to latest, but my machine won't take it.
    Thanks

    seiler3, welcome to Apple Discussions.
    Apple no longer sells Jaguar or Panther installers. Buy Panther, since Jaguar is obsolete. You'll have to buy on eBay or from some other source. Suggest you join LEM-Swap for buying & selling Mac stuff. http://groups.google.com/group/lemswap
    After you join, post a WTB (want to buy).
    If you do a Google search for M9227LL/A (Panther 10.3 retail install CDs) or M9228LL/A (Family Pack), you may find a set. The CDs should be black with a white X.
    After you install the base 10.3.x, update to the final Panther version 10.3.9. See Mac OS X 10.3.9 Update (Combo) http://support.apple.com/kb/HT2464
     Cheers, Tom

  • DID SYSTEM RESTORE, LOST ITUNES WONT RE-INSTALL

    Right, this one is bugging me.
    ive just got an ipod nano for my birthday (november) and have installed all my songs onto it.
    but then after a few weeks of having itunes my pc decided it didnt like its sound device, so the sound on my pc completley vanished, so we tried re-installing all the drivers, no avail.
    so, (this is on windows xp) i did a system restore to an earlier restore point (before itunes was installed!)
    and then did another one, before that date too!
    now, i dont have sound, i dont have itunes, i dont have quicktime.
    and whenever i try install any of these i get this error message
    [IMG]http://i5.photobucket.com/albums/y163/vibrating_cake/ipodprob.jpg[/IMG]
    http://i5.photobucket.com/albums/y163/vibrating_cake/ipodprob.jpg
    same for quicktime, just with quicktime in the name rather than itunes.
    this is incredibly annoying as i cant even watch dvd's on my desktop anymore because something is blocking my sound device
    so what can i do?????????
    (to summarise)
    i have windows xp
    i did two system restores BEFORE i installed ITUNES
    i cant re-install ITUNES because i get an error ITUNES.MSI is on a network device which is unavailable.
    i dont want to loose all my songs and albums because theres over 1000songs in there.
    and itunes will not open or install!
    oh... and i have tried backup on the system restore function on windows xp, wont backup BOTH system restores!

    If you are not getting sound, go to your control panel and open: Sounds and Audio Devices Properties>>Audio tab and check that your Sound playback device is set to your sound card.
    For reinstalling iTunes, after that mess I suggest you do a full removal of iTunes and related programs with Installer cleanup of any programs that do not uninstall, then a reinstall.
    Here is the method, follow it carefully and don't leave anything out.
    Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
    To run the program – All Programs>>Windows Install Cleanup
    http://support.microsoft.com/kb/290301/
    Now use the following method to remove iTunes and its components:
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

  • I tunes won't open (I Tunes has encountered a problem and has to close)

    I am trying to acess I-Tunes but i cant get it to open! Instead i Keep getting I tunes has Encounterd a problem and has to close! I have tried defraging, reinstalling and system restore any ideas whats wrong?

    hi daytimer!
    The error message reads" itunes has encountered a problem and needs to close" Quicktime does not open either
    hmmm. that strongly suggests that the itunes problem is due to a broken quicktime. let's try a careful standalone QT 7.0.3 reinstall first.
    download and save the QT installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
    http://www.apple.com/quicktime/download/standalone.html
    does the install go through okay? if so, does itunes launch properly after that?
    love, b

  • I restored my pc and nowit won't open itunes, when i try to, it reads " this version of itunes has not been correctly localized for this language. please run the english version." how do i fix this so i can open my itunes and back up my iphone?

    I restored my pc and now it won't open itunes, when i try to, it reads " this version of itunes has not been correctly localized for this language. please run the english version." how do i fix this so i can open my itunes and back up my iphone?

    Hey KEBENNETT, 
    It sounds like you've restored Windows on your PC and iTunes is no longer opening and running normally. 
    I'd recommend using the instructions found at step 4 and 5 in this article to repair or remove/reinstall your iTunes installation:
    Issues installing iTunes for Windows - Apple Support
    All the best,
    Jeremy 

  • I Tunes won't open on at all (Windows Vista)

    I moved my music files from my c: drive to my e: drive and since then itunes won't open. I have since tried to reinstall itunes, and I have deleted all the music files on my computer, but it still won't open. I get a "iTunes has stopped working: a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." message.
    Does anybody know how to solve this?
    Thanks

    Do you get an error message when you try to open iTunes? If so, what does it say? (Precise text, please.)

  • Lost Power - Now Project Won't Open!

    I'm working on an iMac (10.10.2) with an external hard drive.
    I was working on the project and some construction next door caused the power to go out. Now the project won't open. Every time I try to open it, the program crashes. I can open other projects from the same hard drive, just not the project that I was working on.
    HELP!

    IIf that opens, then go into the Original Media folders and look through all the clips and see if they're OK. Any clip that has an actual image that appears in the Finder should be OK. Any clip that has a generic QT icon may be corrupted. See if it will open in the QT player. You can also use QuickLook in the Finder and step through the files in the list to see if the run.
    if you were titling also check through all the Fonts on your system and make sure none have generic document icons.

  • I-tunes won't open and has encountered a problem and now the icon gives me the same response

    I have been getting an error each time I try to update to the latest version of the I-Tunes software that it has encountered a problem and cannot open.  I did a disc cleanup and now the I-Tunes Icon won't open either.

    Doublechecking. Have you worked through the following troubleshooting document?
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

  • I tunes won't open on my computer

    I tunes won't open

    Do you get an error message when you try to open iTunes? If so, what does it say? (Precise text, please.)

  • I tunes won't open

    I just installed the update 10.5 and now my I tunes will not open.   I can play music in my library but can't go to the store.  Tried reinstalling i tunes and that did not work either.   

    Something like this.  But if you don't see it, there could be a bug.  Just ignore it.

  • After restoring lost music

    My ipod asked me to restore it - wouldn't work otherwise.  After doing so, there were considerably less songs on my ipod.  Tried to put all my songs on the ipod but it won't do it.
    Can you help?

    My music is stored on an external device - Verbatim - consequently when I try to sync up come exclamation marks by the side of my tracks.  How do I link my external tunes?

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