System restore removes iTunes?!

I had to do a system restore because my computer isn't working right.
When I did that, iTunes uninstalled itself. I had to reinstall the program. But my music library was still there.
Why does this happen?
The version was 9.2.

hi Lori!
My question is, if my update fails will System Restore restore ver. 4.9?
no. if you System restore "over top" of an itunes installation (without uninstalling first), you'll just strip out a bunch of registry installation entries, and itunes will refuse to start, with a "some of the required files are missing ..." message.
here's a good reference on what system restore does and doesn't do for you:
http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx
love, b

Similar Messages

Just installed iTunes 10.4.1 and it wouldn't work. Did a system restore. ITunes will not boot. Computer tells me I must reinstall iTunes. How do I do that?

Just installed iTunes 10.4.1 and it wouldn't work. Did a system restore. ITunes will not boot. Computer tells me I must reinstall iTunes. How do I do that?

Thanks, but since iTunes will not boot, I cannot run that iTunes diagnostic. Just need to know how to reinstall iTunes (Windows XP). Do I need to remove the existing non working version of iTunes, or can I just install iTunes from Apple like I was a new user?

HT1766 after I tried the system restore in itunes on the iphone 4 I get an error in activation.

after I tried the system restore in itunes on the iphone 4 I get an error in activation.

As your Posts to other threads have indicated... Your Device is indeed Jailbroken.
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
As a consequence there is No support from Apple or this Forum.
Sorry... But...
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743

DID SYSTEM RESTORE, LOST ITUNES WONT RE-INSTALL

Right, this one is bugging me.
ive just got an ipod nano for my birthday (november) and have installed all my songs onto it.
but then after a few weeks of having itunes my pc decided it didnt like its sound device, so the sound on my pc completley vanished, so we tried re-installing all the drivers, no avail.
so, (this is on windows xp) i did a system restore to an earlier restore point (before itunes was installed!)
and then did another one, before that date too!
now, i dont have sound, i dont have itunes, i dont have quicktime.
and whenever i try install any of these i get this error message
[IMG]http://i5.photobucket.com/albums/y163/vibrating_cake/ipodprob.jpg[/IMG]
http://i5.photobucket.com/albums/y163/vibrating_cake/ipodprob.jpg
same for quicktime, just with quicktime in the name rather than itunes.
this is incredibly annoying as i cant even watch dvd's on my desktop anymore because something is blocking my sound device
so what can i do?????????
(to summarise)
i have windows xp
i did two system restores BEFORE i installed ITUNES
i cant re-install ITUNES because i get an error ITUNES.MSI is on a network device which is unavailable.
i dont want to loose all my songs and albums because theres over 1000songs in there.
and itunes will not open or install!
oh... and i have tried backup on the system restore function on windows xp, wont backup BOTH system restores!

If you are not getting sound, go to your control panel and open: Sounds and Audio Devices Properties>>Audio tab and check that your Sound playback device is set to your sound card.
For reinstalling iTunes, after that mess I suggest you do a full removal of iTunes and related programs with Installer cleanup of any programs that do not uninstall, then a reinstall.
Here is the method, follow it carefully and don't leave anything out.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

System Restore and ITunes

I am currently running ITunes 4.9. I'd like to update to the newest version but have read so many bad things, I'm a little worried to try. My question is, if my update fails will System Restore restore ver. 4.9?

hi Lori!
My question is, if my update fails will System Restore restore ver. 4.9?
no. if you System restore "over top" of an itunes installation (without uninstalling first), you'll just strip out a bunch of registry installation entries, and itunes will refuse to start, with a "some of the required files are missing ..." message.
here's a good reference on what system restore does and doesn't do for you:
http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx
love, b

How do I get application manager to install products after a system restore removed them?

I had some issues starting the computer and had to use system restore to get it runnng.
But that meant that all the applications I installed using creative cloud were gone.
When I started the Application Manger, It read that all the applications that I had installed were still installed.
I don't know how to reset anything to reinstall what I lost. As you can see I says the installed programs are up to date. But they are not on the hard drive.
If anyone can help, thank you very much. Or I wait till they open tomorrow. Barry

Hi Mylenium
i did a Forum search upon AAM issues and came here.
My system and all installed CS6 Applications are running smoothly, just AAM shows some odd behaviour
Most needed applications are installed, but under the "All" Tab, AAM shows "install" on the right, see my screenshot below.
Contrary to that what is seen on the screenshot up there from user "Bar".
under "Updates" it shows all up to date (see screenshot below)
This way, I'm cannot be sure if AAM works correctly or not.
So i have followed your suggested advice and cleaned everythig up, downloaded and installed everything again, ugh!, but problem still persitis.
Usually it should show up which Applications are alredy installed, respectively are up to date and which application are still not installed.
Is there a known issue with AAM?
Thank you.

HT201412 iPad 2, ios 7.0.2; Apple logo when cover opened requiring a reset to start iPad even after system restored through iTunes. Same problem with Lock / Unlock off.

This problem only started after installing ios 7.0.2 on 3 Aug 2013. The iPad must now be switched off before closing the magnetic cover or the system freezes displaying the Apple logo. I think the lock up occures as the cover is closed as the iPad was quite warm when I returned to use it about 2 hours later. The battery was fully charged just prior to the upgrade, but, after a system reset to get the iPad running again, I found the previously full battery down to abt. 20%. I have tried turning the (auto) "Lock / Unlock" off but closing and re opening the cover still reveals a black screen with the Apple logo, and the need to reset. I restored the iPad through iTunes but the problem still remains........any ideas any one.........APPLE ???

Thank you for your perseverence.
Yes I am the first and only owner/user of this iPad.
No the iPad has never been jailbroken (or dropped, knocked, dunked or sat on)
1) All Contents and Settings erased as per: http://support.apple.com/kb/ht2110
     - Problem still exists -
2) All Contents and Settings erased as per: http://support.apple.com/kb/HT5661
     - Problem still exists -
Both of the above was conducted on a clean install with no backups restored.
The problem ocurred immediately after the iOS 7.0.2 upgrade. I have used the iPad every day since I got it shortly after version 2 came out and it had performed flawlessly right up to this upgrade. The upgrade was done wirelessly and the battery was fully charged. The iPad was disconnected from the charger before the start of the upgrade and no problems were encountered during the upgrade. I closed the cover on completion and that appears to be when the problem started. All subsiquent restores have been through iTunes 11.1.1.11 with no reported problems.
Do you understand any of this log: awdd-2013-10-07-175148-3.consolidated.consolidated.metriclog
timestamp: 1381164357533
crashReporterKey: "25b9188155d70bb74c36db120acdf9410f599595"
isAnonymous: true
deviceConfigId: 280
investigationId: 0
model: "iPad2,1"
softwareBuild: "11A501"
firmwareVersion: "iBoot-1940.1.75"
buildtype: "User"
metriclogs {
triggerTime: 1381164347490
triggerId: 720897
profileId: 280015
bluetoothPowerState {
    timestamp: 1381164347480
    powerState: true
metriclogs {
triggerTime: 1381164434065
triggerId: 720897
profileId: 280015
bluetoothPowerState {
    timestamp: 1381164434054
    powerState: true
metriclogs {
triggerTime: 1381164515981
triggerId: 720897
profileId: 280015
bluetoothPowerState {
    timestamp: 1381164515961
    powerState: true
or this logged as: ResetCounter-2013-10-07-174833.plist
Incident Identifier: AE73A10A-988A-4B53-B4A6-C57D2BCF1624
CrashReporter Key:   25b9188155d70bb74c36db120acdf9410f599595
Date: 2013-10-07 17:48:33 +0100
Reset count: 1
Boot failure count: 0
Boot faults:
Boot stage: 0
Boot app: 2681261667
Both were retrieved from the iPad; Settings > About > Diagnostics and Usage > Diagnostic and Usage Data
I have also retrieved log: "2013-10-07-174832.panic.plist", but it is quite long. I expect these logs will mean something to someone at Apple.

Is there any way i can restore itunes to an earlier time/date, just like system restore? Thanks!

Hi..
Is there any way i can restore itunes to an earlier date/time? I accidentally lost a previous backup and now the file showing up is not the backup i want? Can i restore itunes to an earlier time like system restore on windows? Thanks!

Actually i had my iphone os upgraded so i made a backup prior.. After the upgrade, instead of restoring data back the iphone made a new backup, overwriting my last backup, so now all my data is gone and when i went to appdata, oldest backup made is the one made after the upgrade! So i am looking for an undo of that backup, kind of a system restore for itunes.. Any suggestions? Thanks!

Locked phone wants system restore, but cant enter pw to connect to itunes

My iPhone suddenly froze, said there was no service, then upon restart, told me it needed a system restore via iTunes.
I plugged into computer, but it would not connect to iTunes without a password on the phone.
The phone does not display the pw screen, so I cannot enter it.
I called AT&T and iPhone and got nowhere. They said I could pay $30 to troubleshoot. But told me they cannot remotely control the phone or pw anyway, so what can they do? (she had no answer)
Can anyone help me get past the pw lockout so I can get the phone to connect?

Does the iPhone display the Connect to iTunes prompt?
If so, it should not be asking for a password in iTunes to restore the device.
You can always try putting the phone in DFU mode, use the search in the upper right hand corner of the forums page to find instructions or search google.

I can't install CC after a PC System Restore

I am running a PC – Windows 8.1
On Monday September 29th I purchased a 1-year subscription to Adobe Creative Cloud for Photographers. I successfully made a debit card payment and successfully installed the Adobe Creative Cloud for Desktop App then installed Photoshop CC and Bridge CC from the app. The programs worked properly!
The following morning I was surfing the Web and became infected by RansomeWare. In order to get rid of the infection I performed a System Restore.
I have made many attempts and spent hours trying to re-install the Creative Cloud Desktop, and this is what happens when I try to do it:-
On my PC desktop I double-click the
CreativeCloudSet-Up file
User Account Control box appears
To which I respond YES
A small box then appears which says
Initialising Installer
Downloading Creative Cloud Desktop
Launching Creative Cloud Desktop
The small box disappears and I am returned to my PC’s Desktop.
There is no trace of the Creative Cloud Desktop app on my PC, but I found Photoshop CC files on my computer’s C-Drive and I wondered if they might remain from my first download on Monday, or whether they had just been downloaded by the CreativeCloudSet-Up file.
In the ”Add / remove programs” on my PC there are no entries for anything to do with Adobe Creative Cloud.
I am visually impaired but have sufficient sight to be able to use computers and programs. I do find searching forums quite tricky.
Your help would be very much appreciated.
Thanks,
David

Uninstall... run the Cleaner... Restart your computer... Reinstall
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Then do a fresh install... HOWEVER... have you run a malware cleaner to be sure your system restore removed all of the virus?

After a system restore, I get an error message telling me that "This version of iTunes has not been correctly localized for this language. Please run the English version." the E

I did a system restore, trying to get rid of the new update (which I HATE), and now when I try to open iTunes, I get an error message telling me that "This version of iTunes has not been correctly localized for this language. Please run the English version." You can't change the language option unless you can open iTunes - and IT WON'T OPEN!!! What a piece of crap! If there existed an iTunes substitute, I would purchase it in a hot minute!

Strip it out and start again.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you really want to roll back to 11.4 uninstall all iTunes/Apple components as described in the second box, restore the pre-upgrade version of the library as described in Empty/corrupt iTunes library after upgrade/crash, then download and install from one of these direct links:
iTunes 11.4.0.18 for Windows (32-bit) - iTunesSetup.exe (2014-09-09)
iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
tt2

I ran a System Restore on my Windows XP notebook and now iTunes won't open. It says something about my "iTunes library being created in a new version of iTunes".

I ran a System Restore in my Windows XP notebook and now iTunes will not open. The message: The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. What can I do about this?

Depending on the iTunes settings and where the music is downloaded from, by default, it is stored in C:\...\My Music\iTunes\iTunes Music\. So, if you need to backup, that would be the folder you want to grab.
However, uninstalling/reinstalling iTunes doesn't affect that folder, so if you have to remove and reinstall it you should not lose any music (although backups are always a good idea).
In reinstalling, I'd recommend opening your Control Panel and going into Add or Remove Programs, and removing the following:
1. Apple Mobile Device Support
2. Apple Software Update
3. Bonjour
4. iPod for Windows (if it exists)
5. iTunes
6. QuickTime
Then, restart the computer, and download/install iTunes from http://www.apple.com/itunes/download/. This should ensure that the appropriate version of all related software is installed, and everything is in sync.
CG

ITunes dead after System Restore

I can no longer launch iTunes, and this has nothing to do with spyware.
Sequence of Events:
1) Last Thursday, I purchased a new track from itms (Iggy Pop - Candy - it's good, check it out).
2) Upon trying to play the track, I was presented with the message that the computer was not authorized to play the track. Other songs I tried to play gave the same error. I had been perfectly content using iTunes 4.7. However, in order to play the tracks, I now needed to upgrade to the current version of iTunes. This was, imo, obnoxious, but I capitulated, and downloaded and installed v6.0.1.3. After installation, iTunes worked perfectly fine.
3) Thursday evening I shut the computer down for the evening. I didn't use the system again until Sunday evening. When I powered the machine up, Windows booted to a black screen. Safe mode worked properly, but 'normal'-mode would not light the display (this is a laptop). Not knowing what was wrong yet, I tried using System Restore to return the system to a slightly earlier state. The most recent checkpoint was just before installing the iTunes update, so that's where I restored to.
4) System Restore didn't fix the problem. That's when I discovered the switch on the laptop that senses whether or not the lid is closed was broken, and it was telling Windows the lid was closed, resulting in the darkened screen. (I've removed the switch while I wait for the replacement plastic piece I need, so that's no longer an issue.)
5) System Restore did not have the option to undo the previous System Restore.
6) I then re-installed iTunes 6.0.1.3. Each time I try to launch iTunes, I see the standard MS "Do you want to send the error info to Microsoft?" message box, and iTunes won't start.
To try and repair the problem, I've tried uninstalling iTunes and Quicktime repeatedly. I've tried System Restore, and then a reinstall, several times. I've been a Computer Tech since '94, and routinely remove spyware problems from people's computers in a professional capacity. I am certain my iTunes problem is not malware-related. However, just to cover all bases I went ahead and followed the Apple doc referenced repeatedly in these forums involving MSCONFIG to ensure my iTunes problem wasn't related to some startup issue. I've taken the iTunes folder, with the library.itl and .xml files, and moved it to the desktop prior to reinstalling iTunes. I've uninstalled, and then deleted the Program Files\iTunes and Program Files\iPod directories prior to reinstallation. I've disabled my antivirus during the install.
No matter what I've tried, iTunes will no longer start.
Anybody have any ideas what I can try next to revive iTunes on my PC. I very much don't want to lose my existing playlists, album art, and music files (especially the approx. $130 of purchased music), obviously.
Thanks,
Steve
System:
Inspiron 8500
Windows XP Pro, SP2
Grisoft AVG Free Edition antivirus.

well done, NoahsMyBro!
hmmmm. some thoughts (speculation warning) on what might have gone wrong with the QT. a system restore "over top" of a fresh itunes install will strip out some installation registry entries from both QT and itunes. (under those circumstances, itunes won't launch, spitting out a "some of the required files ..." error message.)
under those circumstances, i usually recommend uninstall QT and itunes prior to the reinstall. (of course, you had other more pressing things to worry about at the time ...) i've been doing that because the QT component of the itunes installer bundle can be a little more delicate than the itunes component when it comes to installing "over top" of existing program files and folders. i think it's partly to do with the fact that it's the second install in the chained install (more can go wrong with it). so the QT may have been compromised on the reinstall, even though the itunes part of the install went through fine.
you don't tend to get the same QT install problems on a standalone QT install (again, speculation, but it seems plausible) because it's not the second install in a chain.
love, b

I accidentally deleted QuickTime from my computer. Then I did a system restore and retrieved it. Now Itunes can't find QuickTime and will not open. Is there a fix for this without my Ipod?

I accidently deleted QuickTime from my computer. Then I did a system restore and retrieved the program. Now Itunes can't find QuickTime and will not open.Is there a eazy fix for this without using my Ipod? Ihave 6K songs in Itunes that I can't get to.
Thank You
T-BILL

Hmmm. There's a couple of things that might be going on with that one.
Let's try an uninstall and reinstall of QuickTime first.
If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
http://support.apple.com/kb/DL837
Does your iTunes launch properly now?

ITunes after system restore

I'm having a problem getting iTunes to run on my machine.... what lead up to this problems is as follows
1. Installed iTunes.... worked great
2. had a system crash as a result of a windows update that did not install correctly.
3. ran system restore to a previous date (before iTunes was installed)
4. Reinstalled iTunes.... (now when ever i try and run iTunes the program imediatly crashes)
I have tried to uninstall and re-install iTunes on several occations...
Hope someone out there can help me
Thanks
~D

Follow the directions here for "Completely Remove iTunes and QuickTime":
http://docs.info.apple.com/article.html?artnum=93976
Then reinstall iTunes

System restore removes iTunes?!

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