System restore won't work!!! HELP!!!

Hi all.
I have a 60 gig Photo. It gave me the support icon on my iPod screen.
I installed the latest iTunes software. I plugged in my iPod, saw that it is up to date, and clicked restore.
iTunes went through the system restore process, told me that it had been set back to factory settings, then prompted me to disconnect to a power source. However, my iPod said not to disconnect. I did anyway and still got the support icon on my iPod screen.
I redid my restore, and I kept it plugged in cause it is USB2 and charges the battery. It still says not to disconnect and has not changed for at least 15 minutes.
What gives here???? How can I trick my iPod into working? Why won't the system restore work? How do I troubleshoot this thing? Do I need to get this serviced? Do I have to get a new iPod?????
Any thoughts are welcome.

I saw somwhere on a different thread to try and restore iPod on a mac. I went to my local Apple store with my iPod and went through the system restore there.
The Apple attendent saw the 1418 error message and began to erase my drive. It stalled and stuck on about 10% progress.
He graciously told me that a Mac genius would do some complimentary research/work on it for me. I left it there tonight and will see what they say when they call me about its progress.
Thank you for your thread reference. I think I will not be able to follow those instructions though. I think my iPod has been updated already and I cannot reinstall the firmware and disconnect in mid stream, not unless you can tell me how to revert back to where this would be necessary.
Hopefully the genius that works on my iPod will solve my issue and I will not have to worry about this, but in case it does not, I will see if I can implement this solution when I get it back.
I did see this thread in my research AFTER I updated my iPod and installed v7 on my PC. hmmm

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Hello,
I have a MacBook (13-inch, Mid 2009) running Mac OS X Snow Leopard 10.6.3,
and it has been installed with the latest software updates possible.
(The latest update is the 'Security Update 2010-003')
Previously I was using Mac OS X Leopard 10.5 on my MacBook,
and I can vaguely remember the timed computer sleep through Energy Saver would work.
That is, when the counter's time matches the amount of time I specified (e.g. 10 minutes), the computer enters sleep mode and displays a pulsing power light.
After upgrading to Snow Leopard I can barely remember the scheduled computer sleep will work as I don't really notice how it sleeps / I will shut down my MacBook before I go to bed.
==========
However, last night I was really tired and slept in front of my MacBook unconsciously.
When I woke up, I found that my MacBook didn't display a pulsing power light but a continuously-growing power light.
I tapped the trackpad and the display turned on, so I knew that my MacBook didn't go to sleep a whole night.
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But the timed display sleep DOES work.
==========
After spending a whole day Googling,
I found that there are plenty of people suffering the same problem as me, although their Macs and OSs vary.
I also found an official support page from Apple concerning the related issue:
Mac OS X: Why your Mac might not sleep or stay in sleep mode
http://support.apple.com/kb/HT1776
I tried the following methods but still can't resolve the problem:
_- boot my MacBook in safe mode_
_- use the 'Disk Utility' to repair Disk Permissions through booting my MacBook from the Mac OS X Snow Leopard Installation DVD_
_- reset NVRAM (Intel-based) (as PRAM is used by PowerPC-based Macs)_
_- reset SMC (System Management Controller)_
NONE of the above-mentioned methods can resolve the problem.
Althought I am sure that the Spotlight isn't indexing the hard drive, and I just start my computer and do nothing and wait for the scheduled computer sleep, the scheduled computer sleep just won't work.
In the other Mac forum, I saw someone suggest installing an application called PleaseSleep:
http://www.dragonone.com/products/macosx/pleasesleep/
It works.
But I really want to find out what caused this problem as this is a function shipped with Mac which is expected to work normally.
What's more, Apple is claiming to be a green Apple, right?
==========
Here's the log taken from 'Console':
- Sleep by closing the lid of my MacBook:
Apr 18 13:21:05 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:21:05 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:21:07 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:23:21 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:23:21.028 PM - Waketime:4/18/2010 1:23:19.410 PM = Deltatime:1.618421972
Apr 18 13:23:21 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:23:21.579 PM - Waketime:4/18/2010 1:23:19.410 PM = Deltatime:2.169138968
Apr 18 13:23:23 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Clamshell Sleep
Apr 18 13:23:23 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - EC LID0
Apr 18 13:23:23 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:23:23 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- Sleep by manually clicking the Apple logo in the upper left corner of the screen -> 'Sleep':
Apr 18 13:31:46 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:31:46 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:31:49 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:32:04 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:32:04.033 PM - Waketime:4/18/2010 1:32:02.720 PM = Deltatime:1.313067079
Apr 18 13:32:04 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:32:04.589 PM - Waketime:4/18/2010 1:32:02.720 PM = Deltatime:1.869303048
Apr 18 13:32:06 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Software Sleep
Apr 18 13:32:06 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - OHC1
Apr 18 13:32:06 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:32:06 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- Sleep by manually pressing control + eject, and the press 'Sleep':
Apr 18 13:34:17 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:34:17 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:34:46 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:34:46.080 PM - Waketime:4/18/2010 1:34:44.720 PM = Deltatime:1.360466003
Apr 18 13:34:46 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:34:46.564 PM - Waketime:4/18/2010 1:34:44.720 PM = Deltatime:1.844347000
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: PMConnection AirPort configd plug-in com.apple.powermanagement.applicationresponse.slowresponse 566 ms
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: bootpsessiontransmit: bpf_write(en0) failed: Network is down (50)
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: DHCP en0: INIT transmit failed
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: PMConnection IPConfiguration com.apple.powermanagement.applicationresponse.slowresponse 567 ms
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:34:48 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Software Sleep
Apr 18 13:34:48 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - OHC1
Apr 18 13:34:48 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:34:48 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- Sleep by _turning on the application called 'PleaseSleep' based on the settings from 'Energy Saver'_:
Apr 18 13:37:22 Michael-Leungs-MacBook PleaseSleep[288]: Application is enabled
Apr 18 13:37:29 Michael-Leungs-MacBook System Preferences[1136]: * AGCAttach() failed
Apr 18 13:37:31 Michael-Leungs-MacBook [0x0-0x58058].com.apple.systempreferences[1136]: Couldn't find any matches.
Apr 18 13:38:23 Michael-Leungs-MacBook PleaseSleep[288]: Checking sleep conditions...
Apr 18 13:38:23 Michael-Leungs-MacBook PleaseSleep[288]: Going to sleep...
Apr 18 13:38:23 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:38:23 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:38:56 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:38:56.042 PM - Waketime:4/18/2010 1:38:54.720 PM = Deltatime:1.321902931
Apr 18 13:38:56 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:38:56.571 PM - Waketime:4/18/2010 1:38:54.720 PM = Deltatime:1.850627959
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: PMConnection AirPort configd plug-in com.apple.powermanagement.applicationresponse.slowresponse 707 ms
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: bootpsessiontransmit: bpf_write(en0) failed: Network is down (50)
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: DHCP en0: INIT transmit failed
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: PMConnection IPConfiguration com.apple.powermanagement.applicationresponse.slowresponse 708 ms
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:38:58 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Software Sleep
Apr 18 13:38:58 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - OHC1
Apr 18 13:38:58 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:38:58 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- If I disable 'PleaseSleep' and only depend on the non-working 'Energy Saver', nothing happens.
==========
Looking forward to your replies! Thanks in advance!

Found this discussion by googling "com.apple.systempreferencescouldn't find any matches"...
One month ago I bought a brand new Macbook Pro 13", and after a couple of weeks I realized it wasn't sleeping on its own when it should, per the system preferences. (I did sleep when I chose "Sleep" in the menus or closed it... It just wouldn't sleep on its own, while open.) What was extra frustrating was that it was intermittent... It would sleep on its own maybe 1/3 of the time, but other times it would NEVER go to sleep. I deleted PowerManagement.plist, reset the SMC, etc... No luck.
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They need to fix this!!

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Thank you!Message Edited by VenaSera on 02-08-200802:26 AM

Hi,
Try uninstalling the sound card following the steps in the article below:
class=MsoNormal style="MARGIN: 0in 0in 0pt">http://us.creative.com/support/kb/ar...asp?l=3&sid=72
class=MsoNormal style="MARGIN: 0in 0in 0pt">
class=MsoNormal style="MARGIN: 0in 0in 0pt">You mentioned: "I also opened up my PC after it was suggested by Creative Diagnostics earlier that I check my sound card's physical connection to my machine. I couldn't find anywhere to unscrew the card, so I just put a light amount of pressure on it to make sure that it's fastened in there properly."
class=MsoNormal style="MARGIN: 0in 0in 0pt">
class=MsoNormal style="MARGIN: 0in 0in 0pt">Did this sound card came pre-installed in your computer?
class=MsoNormal style="MARGIN: 0in 0in 0pt">If this is the case, you might want to contact the respecti've computer vendor for assistance on this issue.
class=MsoNormal style="MARGIN: 0in 0in 0pt">

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Frerk wrote:
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Hello Bunny44,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ts1383
Best of luck,
Mario

System restore won't work!!! HELP!!!

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