System shuts down when grey screen and grey Apple logo appear

My system (G4 desktop from 2000) is old enough to not support 500 GB HD's natively. So I bought a Tempo controller card that fits into a PCI slot and have used it successfully with Tiger for the past 2 years. I upgraded to Leopard and found that I can no longer boot from my primary HD. My system does have a very small HD connected to the original controller card and Leopard was installed on it just to see what would happen. The computer boots normal. But this small drive is useless since all of my data, pictures, videos are on the 500 GB drive. My accounts are on the same drive. I need to find a way to successfully boot from the 500 GB drive or be able to log on from the smaller drive but use my accounts on the 500 Gb drive.

There is a firmware upgrade for most Sonnet Tempo cards on their website. If there's firmware for your card, you'll need to boot from 10.4 (or from some other drive with just about any Mac OS X), and install the update. The installer pkg is fairly self explanatory. I would unplug those drives from the card during the update. You need to be using firmware version 2.1.2 if you have a SATA controller (use System Profiler to check after the update). Here's the link:
Link:[http://www.sonnettech.com/support/downloads/computercards.html]
Then use disk utility to setup those drives. You could do this from 10.4 or from 10.5 (or from the 10.5 installer disk).
If all checks out, restart or re-install 10.5 and the drives should be there.
I'm assuming you have some other drive you can boot from. It could be an old IDE drive, or even a firewire drive. If not, now's a good time to make one. It's a good idea to keep something around as a spare boot drive for emergencies (like this). I keep an old IDE drive with several bootable partitions - this drive is usually unplugged. I use disk utility (from the installer CD) to "restore" a working OS onto one of the partitions - it makes a perfect copy.
Good luck

Similar Messages

  • I didn't close my mac air down properly and when i tried to use it, the screen was frozen.  I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning.  Can you advise?

    i didn't close my mac air down properly and when i tried to use it, the screen was frozen.  I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning.  Can you advise?

    Try resetting the SMC
    Intel-based Macs: Resetting the System Management Controller (SMC)

  • IMac from 2009, 4 GB RAM. System shuts down when I use safari or make much moves on the trackpath.

    I've got an iMac from 2009, 4 GB RAM. System shuts down when I use safari or make much moves on the trackpath. Use Mavericks, installed Mavericks again on clean system. Problem still exist. What now?

    The 2009 iMaccan take 8 GB ram, while it should run ok with 4 it might be a rather inexpensive test to put in 8 and see if that clears up the problems.  Mavericks is going to use almost 2 GB itself so, unless you are opening a lot of applications, you should get by with 4 GB.  But I would go for 8 and see how it does.

  • When I use Siri, my screen goes blank and the apple logo appears and disappears. I've reset it, but problem still occurs. How can I fix this?

    When I use Siri, my screen goes blank and the apple logo appears and disappears. I've reset it, but problem still occurs. How can I fix this?

    Did you reset your iPad like this: Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.

  • I have updated my Macbook pro to mavericks since yesturday it has been running none stop with a gray screen and the apple logo in the medle

    I have updated my Macbook pro to mavericks since yesturday it has been running none stop with a gray screen and the apple logo in the midle. Does anyone has incounedt that same of problem? Please help. Thank you in advance.

    The startup disk may need repairing ...
    Startup your Mac while holding down the Command + R keys.
    From there you should be able to access the built in utilities to repair the disk and restore OS X using OS X Recovery

  • TS3274 my ipad has a black screen and the apple logo and won't do anything else. I have tried to reset it but to no avail.

    My ipad has a black screen and the apple logo and won't do anything else. I have tried to reset to no avail.

    Try and force iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • Iphone is a black screen and the apple logo won't show on screen

    My iPhone has a black screen and the apple logo does not appear. it keeps saying voice overb run or mute on mute off.

    Hey there Maggie,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    If you see a solid color screen (black, white or blue)
    Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
    Reset your device while it's plugged in.
    If resetting doesn’t fix the issue, restore your device.
    If you still see the issue after you restore, contact Apple Support.
    Cheers,
    -Jason

  • My ipod only shows a black screen and an apple logo

    My ipod only shows a black screen and an apple logo. It wont connect to iTunes, and charging doen't work. HELP PLEASE!

    Try a reset. Hold the home and power buttons at the same time until the screen goes dark for a moment, then the Apple boot logo should reappear. If it doesn't work, it's broken, take it to the Apple store or another authorized repair service.

  • My MacBook won't go passed a grey screen and the apple logo . It has a loading bar but doesn't do anything and just shuts down after the loading bar is complete... HELP!

    Please please help!  I'm a college student taking finals. Need it fixed asap

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 3
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 4
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 5
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 6
    Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 7
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 8
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 9
    Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 10
    This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 11
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • Satellite M40X-169 when connected to wireless unit shuts down with blue screen and restarts

    Hello.
    I got the problem with my notebook when i'm connecting and getting connected to the wireless network. My notebook is shutting down with blue screen error and then restarts.
    Maybe you can help me to solve this problem, because i can normaly work when i need to be connected.
    Plaese help me.

    Hi
    It is not easy to give you some precise answer but try to remove WLAN card from device manager and restart the unit. You can also check Toshiba download page and try to install the latest WLAN card driver.

  • My system shuts down when i ask it to sleep.. Help??!!

    I have The operating system Windows 8.1. When i close the laptop or ask it to sleep it closes without a problem. On restart all the programs i had open are closed and it reboots as if i shut the laptop down rather than asked it to sleep.
    I'm doing my dissertation at the minute and I have many tabs open, it just adds to my frustration when i have to re-open all the tabs and wait 2-5 minutes for the system to boot?
    Is there anything I can do?
    Knowhow at pc world said there is nothing i can do, its just an operating system fault?
    HELP!!??
    John

    Hi,
    How do you wake up your computer, pressing FN? How long it takes to wake up from sleep?
    I suspect that your computer unexpected shut down when you put it into Sleep.
    Please run SFC /scan command to check if there is any error or corrupted files which may cause the issue.
    Would you please also check if there is any minidump created after sleep?
    To ensure minidumps are enabled, refer to the step “Configure the dump type” in following article:
    How to read the small memory dump file that is created by Windows if a crash occurs
    http://support.microsoft.com/kb/315263#method2
    If there it is, please help to upload it here for our research.
    Kate Li
    TechNet Community Support

  • MacBook Pro keeps shutting down when the screen is closed

    Hi, I have a 2011 15inch MacBook Pro and it keeps shutting down rather than sleeping when I shut the screen. It also shuts down when left for short periods of time rather than sleeping. I have updated it yesterday and still the problem happens. I also installed a virus check to see if that was the problem and it didnt find anything it could fix! Any help is much appreciated!!!

    Try a SMC reset.  That may correct the situation.
    http://support.apple.com/en-us/HT201295
    Ciao.

  • My numbers app always shuts down when I try and type in it!!???

    I am trying to write in the  tables but it just turns the app off?

    Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears (ignore the red slider). If that doesn't work open Settings > General > Reset > Reset All Settings. This won't delete data but will just take any settings back to default.

  • My grandson deleted all the data from his ipod touch . all he gets when he turns it on is a gray screen and an apple logo. Our computer no longer recognizes the ipod nor does itunes, Help.

    My grandson delted all data from his ipod touch {thinking he was deleting his songs.] Now all he gets when he turns it on is a gray screen with an apple logo. We do not have it backed up nor was it ever turned on to itunes. We purchased it used from a co worker and didnt get that far.. Our computers do not recognise it as any thing nor does itunes when we have it plugged into itunes. Any way to fix this? Apple support will remote into our computer to fix it. For $ 99.00. Well needless to say he used all his savings to buy the ipod so ......  Any free ideas??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar              

  • Can anyone tell me why my iphone ios5 keeps turning off in sleep mode. i will lock the screen then go to use my phone a while later and the apple logo appears

    my iphone ios5 keeps turning off after i lock my screen.( not asking me to turn off phone) when i go to use my phone again the apple logo appears and my phone seems to be starting up again, how do i stop this from happening?

    The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
    You're on your own.  Good luck.

Maybe you are looking for