System status in ECM

Hi,
I am not familiar in ECM . In ECM , while setting the system status which order to be followed
case1:
Check Request
Request Checked
Approve Request
Convert Request
Close Order
Release Order
if i follow this , i am not able to release the change requset.
case2:
Check Request
Request Checked
Approve Request
Convert Request
Close Order
Order Incomplete
Order Complete
Release Order
if i follow this , i am able to release the change requset.
can any one help me, which case i have to follow in ecm.
Plz help me.
Regards,
Rani.

Hi,
Based on my past experience, I can say that the steps should be
Check Request
Request Checked
Approve Request
Convert Request
Close Order
Order Complete( When all the changes to the objects are carried out)
Release Order(The green tick automatically moves to this step if all the changes to the objects are done)
Let me know if you have any questions.

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Edited by: Dawood.S.Ghasletwala on Jun 29, 2009 3:14 PM

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Edited by: Florian Kemmer on Jun 29, 2009 11:53 AM

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Long text -
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System status in ECM

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