System stuck formatting dual-layer DVD

I'm trying to format a dual-layer DVD but my system gets stuck in the very beginning "Writing image..." part of the formatting process (I waited at least an hour). If I click cancel, I get the warning:
"Stopping now may produce an unreliable disc...operation is not complete".
When I choose to Stop formatting, I get the pinwheel, force quit does not work properly and I have to Restart computer.
I've got DVDSP set to:
• Dual layer
• OTP
• a DL breakpoint that DVDSP OK'd (in black after building the disc) in the Break Point pull down options
• Seamless not checked
• and Lossless Linking not checked
DVDSP says current disc volume is 6.7GB, 5.9 of which is my movie and the rest are menu assets.
I'm burning to an external DiscMakers Reflex duplicator using a MAM-A DL DVD+R disc. DVDSP has been able to successfully recognize burner.
Any help greatly appreciated.

I experienced exactly the same problem recently twice in succession when I tried to burn to Verbatim DVD+R DL disks. After running two Verbatim disks in DVDSP 4, I gave up on DVDSP 4 for burning DVD + R DL disks and went to Toast 8 and burned and verified the disks with no problems. While some people are apparently able to burn DL disks successfully in DVDSP 4, I have not been able to. The fact that Toast 8 burned to the same VErbatim DVD+R DL disks that had failed in DVDSP 4 seems to me to point clearly to a problem with burning DL disks in DVDSP 4.
Tom

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Unable to burn Dual Layer DVD's with Toast

Hi all,
I'm having issues trying to burn dual layer dvd's with either Toast 10.0.8 or 11.0.1. I keep getting the Interface -50 error and sense key 0x02 error saying media is incompatible.
I have tried dvd's by DataWrite and Elite M and they both show error. It's strange though as I have been using previously purchased Elite M dual layer dvd's of the same spec as these newly purchased ones, and they worked fine!
My dvd drive is a standard OPTIARC AD-7170 that came with the Mac Pro as spec'd.
I am able to burn single layer fine, and dual layers are read. I'm just unable to write dual layer at the moment.
Any ideas? I'm stuck on what to do and what manufacturer's dual layer dvd's will work with this drive. It can just do +R DL.
Could it be I've been unlucky to have had 4 bad batches? I brought 2 x 2 (25 disc) tubs of DataWrite and same by 50 disc tubs Elite M.
Please help.
Thanks,
Ash
P.s. I have tried creating a new admin user account to see if I am able to burn under that. I get the same errors.
P.p.s. "Hopefully" this is just a media issue and I can find some that works again. If not and it is a drive fault what can I do? What writers spec'd same are available internal for my Mac Pro?
Message was edited by: AshleySmith06

Grant Bennet-Alder wrote:
If think you may be using the wrong speed-range media for that drive's capabilities. As I mentioned, there are two ranges, and 8X media cannot be written in a 2.4x (sometimes referred to as 4x) drive.
When you get an error message that actually tells you something concrete, you should listen to it:
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT
... is pretty unambiguous. It's a problem with the Media.
Off-Brand media is the next weak link in the chain. One of their many problems is that they vary wildly from batch to batch. Verbatim media are thought to be the "gold standard". Get a small number of Verbatim Media and see if you can make ONE master on the best in the market. If you can, the problem is in the Media. If you can NOT, the problem is in the process.
Like I mentioned I have never had issue with Elite M before, and I always set Toast to burn "Best" under the recorder settings.
Here's what system profiler says for the disc and drive...
OPTIARC DVD RW AD-7170A:
Firmware Revision: 1.N8
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Type: DVD+R DL
ID: UMEDISC DL1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x

Sense Error Message when trying to burn Dual-Layer DVDs?

Hey all,
I am trying to burn a dual-layer DVD disc with the internal drive in my MacBook Pro.
I am getting the same error message from Toast each time I try to burn a disc. I get no response from Disk Utility (it just says "waiting for the disc drive") and Finder doesn't recognize the dual-layer disc when I try to burn in Finder.
I've heard that it may be a media issue, so I've tried with every single brand of DVDs that I can get my hands on. So far, I've tried Verbatim, Sony, and Memorex. I can't find any other brands of media, even at Best Buy?
I've heard that it may be a security update that might have caused this issue. System Profiler says that my machine can burn both DVD+R DL and DVD-R DL.
What is going on?!??

Welcome to Apple Support Communities
The two most common suggestions are (a) try other media, which you've done (and Verbatim normally work) and (b) run a DVD Lens Cleaner disc through it to see if some dirt or dust on the lens it causing the problem. If this doesn't fix it then it sounds like a hardware fault and best to let Apple check it out.

Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault?

When I spoke to a person about upgrading from Premiere Elements 10 to 12, I specifically asked if the program could burn DUAL LAYER 8.5 dvds and I was told that it could. That is the ONLY reason that I upgraded. Since recording in full HD the files are larger. I video plays for local theaters. I have been trying to burn a disk that is 7.5GB (2 hours 15 minutes). I bought RIDATA -RDL 4x 8.5GB disks. Then had a dual layer burner installed in my computer. Premiere Element dialog "incompatible disk" The RITDATA says the problem is Adobe, the Geek Squad says the problem is Adobe.
SO ANSWER THIS QUESTION: Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault? I am trying to burn 18 copies of this video (no copyright infringements) and don't tell me to to divide it into 3 disks.

drowning
Can Adobe Premiere Elements 12 burn a dual layer dvd disk?
Short answer: Yes.
What are you burning to DVD disc - DVD-VIDEO on DVD disc or AVCHD format on DVD?
Does your DVD CD burner support double layer single sided discs?
Premiere Elements is supposed to (been there and done that....)
1. burn to Folder (8.5) for Publish+Share/Disc/DVD and Publish+Share/Disc/AVCHD
(you take the VIDEO_TS for the former and BDMV Folder in the latter to a program like ImgBurn
for the actual burn to the DVD double layer single sided disc)
2. burn to disc 8.5 GB/240 minutes
Have you gone the burn to folder Folder (8.5 GB) route?
Have you tried another brand of disc in spite of by the disc manufacturer and the Geek Squad are telling you?
A double layer single sided disc is labelled 8.5 GB/240 minutes. In reality, that 8.5 GB is 7.95 GB. Where are you
coming up with 7.5 GB for your disc? Was that due to typing glitch?
Please review and consider. Any questions, please do not hesitate to ask.
ATR
Add On..Have you updated 12 to the 12.1 Update yet? If not, please do so using the opened project's Help Menu/Update.
This is not Adobe. Rather user to user.

Does G5 1.8 GHz write to dual layer DVDs?

I have large picture library that's more than a normal DVD can hold, but will fit on a dual layer DVD. When I put the DL disk in, my Mac just spits it out. It won't even recognize it. G5, machine model PowerMac9,1, PowerPC g5 (3.0). Pioneer DVD-RW DVR-117D - all from System Profiler.
Thanks, Josh

The Pioneer DVR-117D is in reality a DVR-108 that Apple has modified (read: crippled) the firmware on. One of the features that was removed was the ability to burn DVD+R DL discs (it will not write to DVD-R DL discs).
If you want to bring back the DL write capability, you'll need to force flash the drive with the firmware for a DVR-108. See this post here on Discussions with instructions on how to do the flash. Make sure that you use the links from my post in that thread to the flashing program and to the firmware files. The original article that's linked to in that thread references outdated files.

Dual layer DVD will not play after iDVD burning

Hi All,
I am having some trouble making a useable DVD. I have a video that I recorded and imported into iMovie (2h33m long). I exported it to iDVD, which told me that I needed to use a dual layer DVD to make it fit. Here's where I noticed the first problem: iDVD has one option for a dual layer disc, stating that it has 7.7GB storage space, and my discs have 8.5GB. I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD. After burning two discs, I still do not have one that works. It comes up as "supported disc not available" on my Mac, and as a blank disc on any other machine I put it in. It will run on my coworker's brand new iMac, but that is the only one. Am I doing something wrong? The only mistake that I have corrected since I have tried all this is changing the aspect ratio back from 4:3 to 16:9 in iMovie (I am not sure how that happened, as the video was originally recorded in 16:9). I am re-exporting the file to my desktop now in the proper ratio, and changed the quality to HD. I am waiting for the file to encode as we speak. Any help would be greatly appreciated, as this work is for my local school board and is very time sensitive.
I am running a 28" iMac, 2.66GHz Intel i5, 8GB RAM, 1TB hard drive on OSX 10.6.8.

I set it to use the standard setting for the DL disc any ways, turned the quality down a bit to make it fit, and burned the DVD.
That part I don't understand.
iDVD encoding settings:
http://support.apple.com/kb/HT1502?viewlocale=en_US
Short version:
Best Performance is for videos of up to 60 minutes
Best Quality is for videos of up to 120 minutes
Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
That was for single-layer DVDs. Double these numbers for dual-layer DVDs.
Professional Quality: The Professional Quality option uses advanced two-pass technology to encode your video (The first pass determines which parts of the movie can be given greater compresson without quality loss and which parts can’t. The second pass then encodes those different parts accordingly) , resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned about the time taken.
In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
NOTE: With the Best Performance setting, you can turn background encoding off by choosing Advanced > “Encode in Background.” The checkmark is removed to show it’s no longer selected. Turning off background encoding can help performance if your system seems sluggish.
And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
http://support.apple.com/kb/HT1502?viewlocale=en_US

Dual Layer DVD Burners? (Best Choices)

What are people having the Best luck with Dual Layer DVD wise?
I have an older G4 (as seen on bottom of post)
I've been reading that the DVD+ format is the way to go as far as Dual Layer DVD is concerned..
Does that mean I wouldn't be able to play it back on my single layer SuperDrive?
Thanks,
Eric

Can't anyone give me a couple of good choices for Dual Layer DVD Burners for the G4?
I know that LaCie makes one, are they're any better choices?
Thanks Again,
Eric
Which model of LaCie, or others are recommended?
(or not recommended?)

Dual layer DVD-RWs?

Does anyone know if you can buy and burn dual layer DVD-RWs or DVD+RWs with your Mac? I have been looking online but found nothing?

If you choose System Profiler and look at the DVD drive capabilities you'll see DVD-R DL and DVD+R DL but no DVD-RW or +RW DL, so I guess the answer is no. As for info online, Apple has it here.

Dual Layer DVD's compability with Settop DVD players

Is there any problems with playing Dual Layer DVD's on a normal consumer DVD Video player?
Is the DVD Video Player able to read the DVD-r DL or DVD+r DL disks at all?

Hi Chris,
All my previews go out through a bit setting DVD 5 downsized system. It's probably 3 years old now. I must admit until yesterday I had completely forgotten about this. As it's just part of the workflow. From having looked around last night my understanding is currently that some +R recorders now come preset to bit encode for DVD-ROM straight out of the box.
I will also have to look into what Toast is currently outputting. You know the old adage if it ain't broke.....
I have been very slack with respect to my DVD 9's. I simply use toast as I have normally post authored my build folders. But, those good results may be in part due to the fact that pretty much all my product goes to producers and DVD facilities. So it's either going to end up on a relatively young machines or PC's. None of it would end up in a home i would think.
Good Luck.

Dual Layer DVD Support

Does anyone know if the current iBook G4 14" (Dual USB, 1.42GHz) that comes with a SuperDrive standard, supports dual layer DVD media? I'm trying to find out on my system in System Profiler and in Toast drive features, but I can't seem to find out anywhere.
DVD Drive: MATSHITA DVD-R UJ-845E, with support for R,-R,RW,-RW

Theoretically, the UJ-845 is capable of burning dual-layer DVD+Rs, according to Panasonic/Matshita's specs. Apple disabled this feature in the firmware, however, in order to maintain product distinction between the iBooks and the Powerbooks. The dual layer-capable Powerbooks actually use a different model drive entirely, IIRC. As far as I know, there is no way to patch the drive to enable dual layer burning.
Right now the Macs with dual layer burning capability are the new Powerbooks, the new iMac, and the Power Mac G5.

Dual-layer DVD problem

I checked my settings and my MacBook Pro can burn dual-layer DVDs. I created a video in iMovie and burned it with iDVD on a Memorex dual-layer DVD. It appeared to burn with no problems. I attempted to play it in a relatively new DVD player. It spit out the disc and said "Disc Error." I attempted to play it on my Windows-based laptop. It recognized it as a DVD but couldn't play it.
I then tried again with a Verbatim dual-layer DVD. Again, it appeared to burn with no problems, but refused to play. I even put it back in my Mac, and the menu came up, but it wouldn't play the video. I've checked and my firmware is updated for my Mac, which is a month old. I'm not sure what else to try.

There may be a limited number of places to put a break point depending on the amount of material.
Anyway you need to build the disc without formating. Then format the build - it is at that point in the Dialog you will see Black/Gray. The following movie shows where (note there is no break point shown in the movie, it jut s to point out where to look) Proper break points will be black the others which cannot be set as a breakk point will be grey
http://dvdstepbystep.com/markers.mov
This thread also can help
http://discussions.apple.com/thread.jspa?messageID=6546274&#6546274

Dual Layer DVD write error #80020022 - failure to communicate with disk

This only happens on Dual Layer DVDs, and always just as it's finishing. "Communcation with the disk drive failed error code: 80020022"
Used Disk Util and direct burn via finder - both give same error. The image is a .cdr created via DiskUtil, original from a factory cut dual layer DVD, about 7.2GB. The target blank is a "Double Layer DVD+R" Memorex.
The resultant disk is full, but unusable. Re-insertion sees it as a blank disk with no usable space. It wrote something, but certainly not the TOC?
MacBook Pro 2.5, about 6 months old, lastest Leopard
Please - any ideas? Do I have a hardware issue?

Wow - thanks for the quick reply, pullman! I did all of the ideas you listed, no luck. The only way to make this fail is to write to a double sided DVD, I've gone through a stack already just testing/failing. This also fails when writing to a double sided DVD through the finder (then clicking on "burn")
Here's a copy of the console error logs:
http://baxnet.com/bs/picture6.png
-- which indicate a hardware/polling error on the DVD drive itself.
Note that it is complaining about /dev/disk1, which on my system maps to the DVD drive:
Model: MATSHITADVD-R UJ-867
Revision: HA13
Serial Number: HG010865
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Thanks again for your help - but still no luck. According to the logs, this may well be a device/hardware problem. Would you suggest a call to Apple support?

Dual Layer DVD Capacity, and Recommended Media?

Hey All,
Just a few quick questions. What is the formatted storage capacity of a Dual Layer DVD? I know that the listed size is 8.54 GB, but is that what you can actually get on the disc, or is it less than that? I have so much content that I'll need to cut things to make room, so I need to know exactly how much stuff I need to cut.
My second question is if anyone has some recommended dual layer media. I'm looking for whatever will work well with the burners that Apple uses in their Macs, and unfortunately Apple doesn't offer DL DVD's. Thanks!
20" 2Ghz G5 iMac Mac OS X (10.4.3)

Hi,
I usually dont go more than 8.1-8.2 it could take more, but from my experience, if its to full, stuff will freeze on it, Once my audio was un-sync, I toke some off, and it whent find.
Hope it helps

Dual layer DVD and Powermac G5

I have a Powermac G5 2.7 mhz Dual. I use installed dvd recorder which is PIONEER DVD-RW DVR-109, Revision: A912. For the first time in my life I tried to burn DL DVD-R . But I can not. I counn't find an old technical specification fro my mac but is this correct that it does support Dual layer DVD burning?
What's wrong?

Take a look at System Profiler - Burning:
Does your drive support DVD-R DL - or does is support only DVD+R DL?

Hard Drive Backup on Dual Layer DVD's

I am only using 13 gigs of my 60 gig(actually 55gig) hard drive, I don't have a FireWire cable or external hard drive to make a bootable backup of my Tiger OS. However, just to retain all the info on my hard drive, can I just burn the contents of my hard drive on 2 dual layer dvd's on my external LG Super Multi-Format cd/dvd burner, using Burn, so that I am at least saving all the info on my hard drive, even if not in bootable form? Thanks, Ken.

A backup to discs is better than no backup. An external Firewire connected HD would be better (it's bootable).
Rather than Burn, look at Mac Backup - Mac Backup Software, Hardware, and Guides for Your Mac
http://macs.about.com/od/usingyourmac/tp/backuphub.htm
Mac OS X data backup FAQ http://www.macmaps.com/backup.html
You can use CarbonCopy Cloner @ http://www.bombich.com/software/ccc.html , or SuperDuper @ http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html , or IBackup @ http://www.grapefruit.ch/iBackup/index.html , or Silverkeeper @ http://www.lacie.com/silverkeeper/ or the Restore function of Disk Utility included in OS X.
 Cheers, Tom

System stuck formatting dual-layer DVD

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