System Update 3.14 install fails on action: SetVendorV​alue
Hi, folks:
I'm attempting to install System Update 3.14 for the first time on a 2004-vintage ThinkPad T42 type 2379-DXU. The immediate failure appears to be that the action "SetVendorValue" fails. I'm not sure what the underlying cause is. The installation terminates with an alert that installation failed and the system is unchanged; but in fact the System Update application is installed and there's an icon in my Start menu. When I try to run System Update, it displays an error message in front of the splash screen and quits.
Details and log excerpts below. Can anyone figure out why the install is failing? How can I get the install to succeed and the System Update app to run successfully? Thanks in advance for any ideas.
In the meantime, I'm going to try downloading individual drivers manually, to solve my underlying problem. But I'd sure like to have System Update on my side in the future.
--Jim DeLaHunt, Vancouver, Canada
Details* run the installer "systemupdate314-2008-5-15.exe".
* installation proceeds through several steps. Shortly after the "Writing vendor value" status message appears, the installation fails with an error alert saying that that installer cannot complete and the system is unchanged.
* in fact, there is now a c:\Program Files\Lenovo\System Update\ folder, and a System Update icon under Start menu -> All Programs -> ThinkVantage -> System Update.
* clicking the System Update icon in the start menu causes the program to launch and fail. The splash screen appears, then an alert "System Update could not start properly [OK]". Clicking [OK] causes the program to exit.
Log exceprts:
The apparently relevant bit of the install log C:\Documents and Settings\<user>\Local Settings\Temp\tvsuSetup.log reads,
.... [front 90% of log omitted] ...
Action 22:35:32: reloadsched.exe. reloadsched.exe
MSI (s) (14:B8) [22:35:32:402]: Executing op: CustomActionSchedule(Action=reloadsched.exe,ActionType=1122,,Target=C:\Program Files\Common Files\Lenovo\Scheduler\reloadsched.exe,)
MSI (s) (14:B8) [22:35:32:432]: Note: 1: 1721 2: reloadsched.exe 3: 4: C:\Program Files\Common Files\Lenovo\Scheduler\reloadsched.exe
Info 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: reloadsched.exe, location: , command: C:\Program Files\Common Files\Lenovo\Scheduler\reloadsched.exe
MSI (s) (14:B8) [22:35:32:432]: Executing op: ActionStart(Name=InstallFinalize,,)
Action 22:35:32: InstallFinalize.
MSI (s) (14:B8) [22:35:32:432]: Executing op: CleanupTempFiles(TempFiles=C:\WINDOWS\Installer\11f23a.mst)
MSI (s) (14:B8) [22:35:32:432]: Scheduling file 'C:\WINDOWS\Installer\11f23a.mst' for deletion during post-install cleanup (not post-reboot).
MSI (s) (14:B8) [22:35:32:432]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=43819590)
MSI (s) (14:B8) [22:35:32:682]: User policy value 'DisableRollback' is 0
MSI (s) (14:B8) [22:35:32:682]: Machine policy value 'DisableRollback' is 0
Action 22:35:32: RollbackCleanup. Removing backup files
RollbackCleanup: File: C:\Config.Msi\11f23e.rbf
MSI (s) (14:B8) [22:35:32:702]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 103, llSequenceNumber: 402, szDescription: "".
MSI (s) (14:B8) [22:35:32:702]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
MSI (s) (14:B8) [22:35:32:702]: Unlocking Server
MSI (s) (14:B8) [22:35:32:702]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 22:35:32: InstallFinalize. Return value 1.
MSI (s) (14:B8) [22:35:32:702]: Doing action: SetVendorValue
Action 22:35:32: SetVendorValue. SetVendorValue
Action start 22:35:32: SetVendorValue.
MSI (s) (14:34) [22:35:32:713]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI25.tmp, Entrypoint: SetVendorValue
6/29/2008 22:35:32 DualSkins set to 0
6/29/2008 22:35:32 szValue set to THINK
6/29/2008 22:35:32 Unable to set key value: Vendor
Action ended 22:35:32: SetVendorValue. Return value 3.
Action ended 22:35:32: INSTALL. Return value 3.
... [snip]...
MSI (s) (14:B8) [22:35:32:953]: Attempting to delete file C:\WINDOWS\Installer\11f23a.mst
MSI (s) (14:B8) [22:35:32:953]: Unable to delete the file. LastError = 32
MSI (s) (14:B8) [22:35:32:963]: MainEngineThread is returning 1603
MSI (s) (14:04) [22:35:32:963]: Destroying RemoteAPI object.
MSI (s) (14:68) [22:35:32:963]: Custom Action Manager thread ending.
MSI (c) (E8:10) [22:35:32:973]: Back from server. Return value: 1603
MSI (c) (E8:10) [22:35:32:973]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E8:10) [22:35:32:973]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 22:35:32: ExecuteAction. Return value 3.
MSI (c) (E8:10) [22:35:32:973]: Doing action: SetupCompleteError
Action 22:35:32: SetupCompleteError.
Action start 22:35:32: SetupCompleteError.
Action 22:35:32: SetupCompleteError. Dialog created
MSI (c) (E8:18) [22:35:40:544]: Doing action: ISSetupFilesCleanup
Action 22:35:40: ISSetupFilesCleanup.
Action start 22:35:40: ISSetupFilesCleanup.
MSI (c) (E8:AC) [22:35:40:544]: Invoking remote custom action. DLL: C:\DOCUME~1\JIMDEL~1\LOCALS~1\Temp\MSI26.tmp, Entrypoint: SFCleanupEx
Action ended 22:35:40: ISSetupFilesCleanup. Return value 1.
Action ended 22:35:40: SetupCompleteError. Return value 2.
Action ended 22:35:40: INSTALL. Return value 3.
... [snip] ....
=== Logging stopped: 6/29/2008 22:35:41 ===
MSI (c) (E8:10) [22:35:41:175]: Note: 1: 1708
MSI (c) (E8:10) [22:35:41:175]: Product: System Update -- Installation operation failed.
MSI (c) (E8:10) [22:35:41:195]: Attempting to delete file C:\DOCUME~1\JIMDEL~1\LOCALS~1\Temp\11ce5a.mst
MSI (c) (E8:10) [22:35:41:195]: Unable to delete the file. LastError = 32
MSI (c) (E8:10) [22:35:41:195]: Grabbed execution mutex.
MSI (c) (E8:10) [22:35:41:195]: Cleaning up uninstalled install packages, if any exist
MSI (c) (E8:10) [22:35:41:205]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/29/2008 22:35:41 ===
The log from the failed startup of TVSU at
C:\Program Files\Lenovo\System Update\logs\tvsu_log_080629230655.txt
reads:
[ThinkVantage System Update build: 2008-5-15 3.14.0008] 6/29/2008 11:06:55 PM
Severe 2008-06-29 , 11:06:55
at Tvsu.Util.RegistryUtil.Execute(String[] args)
Message: Error occurred in registry operation, error message: Access to the registry key 'HKEY_LOCAL_MACHINE\Software\Lenovo\System Update' is denied.
Severe 2008-06-29 , 11:06:55
at Tvsu.Util.RegistryUtil.Execute(String[] args)
Message: Error occurred in registry operation, error message: Access to the registry key 'HKEY_LOCAL_MACHINE\Software\Lenovo\System Update\Preferences\UCSettings\RunTime' is denied.
Severe 2008-06-29 , 11:06:55
at Tvsu.Gui.GUIManager.StartGUI()
Message: Exception not expected was received.System.NullReferenceException: Object reference not set to an instance of an object.
at Tvsu.Environment.EnvironmentManager..ctor()
at Tvsu.Environment.EnvironmentManager.get_Instance()
at Tvsu.Gui.GUIManager.InitializeGUI()
at Tvsu.Gui.GUIManager.StartGUI()
Severe 2008-06-29 , 11:06:55
at Tvsu.Gui.FlowScreens.Messages.SetButtons(Int32 formwidth)
Message: No Nls object was found, using hardcoded 'OK'
Exception:
Message: Object reference not set to an instance of an object.
Type: System.NullReferenceException
at Tvsu.Gui.FlowScreens.Messages.SetButtons(Int32 formwidth)
Info 2008-06-29 , 11:06:55
at Tvsu.Gui.FlowScreens.Messages.ShowStaticMessage(String message, String title, String mastheadtext, MessageType t, Boolean check)
Message: Showing ERROR Message: < System Update could not start properly. >
[End of details]
Well, the problem is solved, and System Update is installed and working.
The root cause of the problem appeared to be that the registry directory HKEY_LOCAL_MACHINE\SOFTWARE no longer extended "full control" permission to the Administrators user group on my machine. We fixed this by using regedit:
Start... Run... regedit....
select directory HKEY_LOCAL_MACHINE\SOFTWARE, right-click, Permissions...,
press Add... button
enter SYSNAME\Administrators in the text area (SYSNAME is a placeholder for my actual machine name)
OK... OK...
Quit regedit
We diagnosed the problem with the help of IT support from our employer. The problem was blocking installation of new anti-virus software. We had just removed old anti-virus and "internet security" software. Hmm, I wonder if the old security software removed this permission setting as a parting gift.
Hope this is helpful for others who encounter the same symptoms.
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Info 2015-01-27 , 10:33:23
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Severe 2015-01-27 , 10:33:23
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I paste the TvsuCommandLauncher.log and only as follows:
Severe 2015-01-28 , 12:01:22
Message: Digital signature validation failed! :C:\Program Files\Lenovo\System Update\egather\ia.exe
Info 2015-01-28 , 12:01:22
Message: The current user is a Vista Administrator, the request will be handled by suservice -System context-
Info 2015-01-28 , 12:01:25
Message: Command execution duration was: 274 Miliseconds
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Info 2015-01-28 , 12:01:23
Message: /execute ia.exe /arguments -filename"C:\Program Files\Lenovo\System Update\egather\sysreco" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory "C:\Program Files\Lenovo\System Update\egather\" /type COMMAND /timeout 300000
Info 2015-01-28 , 12:01:23
Message: "C:\Program Files\Lenovo\System Update\egather\"
ia.exe
-filename"C:\Program Files\Lenovo\System Update\egather\sysreco" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid
COMMAND
Info 2015-01-28 , 12:01:23
Message: Directory 1: C:\Program Files\Lenovo\System Update\egather\
Info 2015-01-28 , 12:01:23
Message: If directory 1 exists: C:\Program Files\Lenovo\System Update\egather\
Info 2015-01-28 , 12:01:23
Message: The parameters directory and command stay as follows:
command: ia.exe
directory: C:\Program Files\Lenovo\System Update\egather\
Info 2015-01-28 , 12:01:23
Message: Type hidden
Info 2015-01-28 , 12:01:23
Message: C:\Program Files\Lenovo\System Update\egather\ ia.exe -filename"C:\Program Files\Lenovo\System Update\egather\sysreco" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid COMMAND 300000
Info 2015-01-28 , 12:01:23
Message: Hidden
Info 2015-01-28 , 12:01:25
Message: 0
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[Lenovo System Update build: 2014-11-04 5.06.0024] 2015/01/28 12:01:17
Severe 2015-01-28 , 12:01:21
at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
Message: Debug Log: Init method:GET
Severe 2015-01-28 , 12:01:21
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log: doDownloadByHttps InterExcpetion content stringystem.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Net.TlsStream.CallProcessAuthentication(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async) uri:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_13_00.xml
Severe 2015-01-28 , 12:01:21
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log: doDownloadByHttps InterExcpetion is not WebExcpetion StackTrace: at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Net.TlsStream.CallProcessAuthentication(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
Severe 2015-01-28 , 12:01:21
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log: doDownloadByHttps InterExcpetion is not WebExcpetion message: The remote certificate is invalid according to the validation procedure.
Severe 2015-01-28 , 12:01:21
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log: doDownloadByHttps InterExcpetion is not WebExcpetion Source: System
Severe 2015-01-28 , 12:01:21
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log doDownloadByHttps webException message:The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
Info 2015-01-28 , 12:01:21
at Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_13_00.xml
Status set to FAILED
Exception:
Message: Error at DirectFileDownloader when validating certificates, or a secure channel cannot be established.
Type: Tvt.FileDownloader.CertificateValidationException
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
at Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Severe 2015-01-28 , 12:01:21
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: An exception ocurred while downloading the UDF file, the Hello process will continue.
Exception:
Message: Failed to connect to SUPPORTCENTER Repository.
Type: Tvt.FileDownloader.ConnectException
at Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Info 2015-01-28 , 12:01:21
at Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2015-01-28 , 12:01:21
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2015-01-28 , 12:01:21
at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2015-01-28 , 12:01:21
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename$C:\Program Files\Lenovo\System Update\egather\sysrecomin$ -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory $C:\Program Files\Lenovo\System Update\egather\$ /type COMMAND /securitycode a0d844b92f93538b51c98c1cd301a63c2ba4818b /timeout 300000
Info 2015-01-28 , 12:01:21
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files\Lenovo\System Update\TvsuCommandLauncher.exe -
Lenovo System Update 5.0.3 failes to download packages
Hello,
SU shows an error dialog saying "An error occurred while downloading packages.".
I reinstalled SU and Solution Center and updated BIOS. But it still does not work...
I checked several posts in this community.
System Update fails to download updates
Lenovo System Update 5.03 on T430u doesn't report software updates
And I knew that tvsu_log_xxx.txt has important information for debugging.
It turned out that SU failed to download "HelloLevel_9_08_00.xml" for the following reason.
"An error ocurred while setting the digital certificates for this download"
What is this? Do the digital certificates mean SSL certificate?
Anyone know how to solve this?
Regards,
Yusuke Yamasaki
systeminfo
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Manufacturer: LENOVO
System Model: 20ANCTO1WW
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2701 Mhz
BIOS Version: LENOVO GLET65WW (2.19 ), 2014/01/14
tvsu_log_140219182345.txt
[Lenovo System Update build: 2013-10-31 5.03.0008] 2014/02/19 18:23:45
Info 2014-02-19 , 06:23:45
場所 Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2014-02-19 , 06:23:45
場所 Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2014-02-19 , 06:23:46
場所 Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: JP
The default language is: JP
The OS language is: JP
The language loaded type is: OS
Severe 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 4.0.30319.18444
Info 2014-02-19 , 06:23:46
場所 Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2014-02-19 , 06:23:50
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_08_00
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:50
場所 Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2014-02-19 , 06:23:50
場所 Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: Setting certificates...
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: An error ocurred while setting the digital certificates for this download
Exception:
Message: 'System.Net.ServicePointManager' のタイプ初期化子が例外をスローしました。
Type: System.TypeInitializationException
場所 System.Net.ServicePointManager.set_CertificatePolicy(ICertificatePolicy value)
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Status set to FAILED
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Message: Some error occurred in download module :
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): JP
MTM: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelloProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The process HelloProcesshas been finished.
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PostTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Return the System Properties
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
Message: Get Applicable Updates
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
Message: Launching Egather
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather complete.....
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: Launching HelpCenter
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Severe 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 System.Configuration.ConfigurationManager.PrepareConfigSystem()
場所 System.Configuration.ConfigurationManager.GetSection(String sectionName)
場所 System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
場所 System.Net.Configuration.WebRequestModulesSectionInternal.GetSection()
場所 System.Net.WebRequest.get_PrefixList()
場所 System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
場所 System.Net.WebRequest.Create(String requestUriString)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.IfModifiedSince(String url, DateTime dtSince, DateTime& dtActual)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting DONE status.
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelpCenterQuestProcess
Severe 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception is種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.Start()
場所 Tvsu.Engine.Task.Task.StartExecution()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.StartExecution()
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < パッケージのダウンロード中にエラーが発生しました。 >
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:58
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:24:02
場所 Tvsukernel.FlowScreens.MainFrame.cmContextHelpSUhelp_Click(Object sender, RoutedEventArgs e)
Message: Context Help will be displayed.
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < 本当に System Update を終了しますか? >
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2014-02-19 , 06:24:09
場所 Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2014-02-19 , 06:24:09
場所 Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application
Solved!
Go to Solution.I'm having a similar problem with 5.0.5. Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there. Errors below in the log.
If I look at the XML file mentioned below, it's zero-length (empty).
Severe 2014-04-01 , 05:43:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_09_00.xml, this XML file is not well-formed
Exception:
Message: Root element is missing.
Type: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2014-04-01 , 05:43:17
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: Index and length must refer to a location within the string.
Parameter name: length
Type: System.ArgumentOutOfRangeException
at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogDescriptorFileName()
at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Severe 2014-04-01 , 05:43:18
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while downloading packages. > -
Update: Photoshop CC Install failed. Code: "error U44M1P7"
Photoshop CC Install failed. Code: "error U44M1P7"
Another problem here. Everything was working until I started updating. Plus now certain features are not available in PSCC. For instance the "save image for web" is disabled. Additionally, PS will not open an .png file. Here we go again. I am still trying to solve an open issue with DW crashing. What is going on back a Adobe. Come on Adobe people, please quit guessing and wasting our time with answers that take hours to complete and don't work. Please reply with a real answer.
I just can't believe you suggest uninstalling, run cleaner tool and reinstall everything. That's a day or two of work lost. Besides, many people did just that with no resolution. It makes me thing that the people a Adobe don't know the answer - so just through out a generic answer.
Please forward me an email to forwarg error logs.... Time is a wasting....
A list of what did'nt work:
http://forums.adobe.com/message/5286437#5286437
http://forums.adobe.com/message/5981598
http://forums.adobe.com/message/6003161#6003161
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html
http://acrobatninja.blogspot.com/2013/07/fixing-csxs-infrastructure-update.html
Tried everything. Renaming, reinstalling....
WIndows 8 version 6.2 (build 9200)
64-bit Operating System x64-based processor.
4th generation Intel® Core™ i7-4700MQ Processor
16GB DDR3 System Memory (2 Dimm)
NVIDIA GeForce GT 740M Graphics with 2048MB of dedicated video
1TB 5400 rpm Hard Drive
Adobe Photoshop Version: 14.1.1 (14.1.1 20130910.r.414 2013/09/10:23:00:00) x64
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2394 MHz
Built-in memory: 16159 MB
Free memory: 11222 MB
Memory available to Photoshop: 14472 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
No GPU information available
Serial number: 90970010899826454365
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\David\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 904.8G, 489.6G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/07/14-12:09:50 79.543790 79.543790
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/03/03-12:10:08 5.0.13 79.533484
AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/07/14-12:09:50 79.543790 79.543790
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50) 1.000000
ARE.dll ARE 2013/07/14-12:09:50 79.543790 79.543790
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/07/14-12:09:50 79.543790 79.543790
BIBUtils.dll BIBUtils 2013/07/14-12:09:50 79.543790 79.543790
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/07/14-12:09:50 79.543790 79.543790
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/03/21-12:10:31 79.535742 79.535742
FileInfo.dll Adobe XMP FileInfo 2013/03/19-12:09:02 79.151561 79.151561
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.37
JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6910
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/06/11-12:08:08 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
Camera Raw 8.3
Camera Raw Filter 8.3
Optional and third party plug-ins:
CUR (Windows Cursor) NO VERSION
CUR (Windows Cursor) NO VERSION
ICO (Windows Icon) NO VERSION
ICO (Windows Icon) NO VERSION
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE
ERRORS in log file.
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | START - Installer Session
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | RIBS version: 7.0.0.108
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Win OS version: 6.2.0.0 64 bit Type: 1
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | ::START TIMER:: [Total Timer]
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | CHECK: Single instance running
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | CHECK : Credentials
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Load Deployment File
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | deploymentFile option not given
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | CHECK : Another Native OS installer already running
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Create Required Folders
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Assuming install mode
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Looking up install source path
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Sync Media DB ...
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | ::START TIMER:: [Sync Media DB]
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Pre check media db sync
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | End of Pre check media db sync. Exit code: 0
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | :: END TIMER :: [Sync Media DB] took 44871.6 milliseconds (44.8716 seconds) DTR = 11.4103 KBPS (0.0111429 MBPS)
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Ready to initialize session to start with ...
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | ::START TIMER:: [CreatePayloadSession]
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Updated source path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {03FEDC54-2B83-4273-8E61-F015AED1FF8A}
02/12/14 10:08:13:086 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-zh_TW-111213042019\Install.db
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {06385F1A-686B-4F9A-A288-B14DA88CD362}
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-es_ES_x64-111213044929\Install.db
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {0A140625-D36E-44F9-BB74-81F77F2330B4}
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-pl_PL_x64-111213050320\Install.db
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {0DF6A9DB-3952-4043-A568-BEB8945E4BBF}
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-en_IL-111213051823\Install.db
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {0E9F14B7-4D10-4032-BA87-C40ACD392D44}
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-en_GB-111213041200\Install.db
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {141333F9-FC47-4A39-B8FE-D275392F6789}
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-fr_CA_x64-111213044353\Install.db
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {17B0D899-8128-4B48-AF89-7225FC4190EF}
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-da_DK-111213043119\Install.db
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {1B1D7D01-D57A-4178-94E2-85C72F9F62A4}
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-tr_TR-111213050441\Install.db
02/12/14 10:08:13:087 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {1EA79689-EF55-4C4D-8D1F-277BE6FAF7D5}
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-ru_RU_x64-111213050849\Install.db
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {2769566D-3013-4A92-B734-41CEAC204D3D}
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-pt_BR-111213042833\Install.db
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {2938A8F6-FEFF-4FC0-BDB1-BAFC93206A13}
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-nb_NO-111213045627\Install.db
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {2B8BEA0E-6822-478A-B6FB-B7728728B63B}
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-ja_JP_x64-111213041618\Install.db
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {3639A0A1-715C-41C9-8C08-3A2F273C1BDB}
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-hu_HU-111213051254\Install.db
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {39B0B410-3751-47CA-8A38-FF9C063AC592}
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-de_DE_x64-111213042709\Install.db
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {3BB385AE-949B-41C2-AC74-0E8C4BAF6C3D}
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-uk_UA-111213051011\Install.db
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {3E6FC41B-21B9-43B0-9A06-1566FBCAB39C}
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-fr_MA_x64-111213052231\Install.db
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {41C7F331-50D0-4F5A-BCEF-C9598DE72962}
02/12/14 10:08:13:088 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-Core-111213052454\Install.db
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {457FFF62-2725-47EB-941E-8F1648B89E5F}
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-hu_HU_x64-111213051417\Install.db
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {495275FD-CD40-49CD-95DC-17584DCB2951}
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-fr_FR_x64-111213044106\Install.db
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {4956BE59-3D19-42DF-BEA9-3D7C9AE30770}
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-sv_SE_x64-111213045215\Install.db
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {5CFC342C-63E5-490E-8624-434F996022DF}
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-de_DE-111213042545\Install.db
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {60A50B47-39EC-4EAF-9B5A-EDC61C04171B}
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-nb_NO_x64-111213045750\Install.db
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {6717CE34-EE50-4BCA-A333-76F86716B337}
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-fr_FR-111213043940\Install.db
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {7267D396-7C67-42E7-A111-5A5D93733BEA}
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-fi_FI_x64-111213045502\Install.db
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {7871F75D-70BC-436E-91FE-F7AA962C6099}
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:089 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-it_IT-111213043406\Install.db
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {78D1FDA4-5455-4328-A63E-7E124FBC999A}
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-uk_UA_x64-111213051133\Install.db
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {7CB740EA-D43D-4A85-AFCB-68C5044077C8}
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-en_AE_x64-111213051701\Install.db
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {7F00EFCF-A196-46CE-9D57-46BD22ED5372}
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-en_AE-111213051538\Install.db
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {868DDE13-8E83-48BF-8D47-8CB67DFD1563}
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-da_DK_x64-111213043244\Install.db
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {8850A634-F3F5-466A-B40F-3725EAED3B2D}
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-nl_NL-111213043654\Install.db
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {94641229-A06A-4D09-AFAB-8EA00426EC9D}
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-ru_RU-111213050726\Install.db
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {95A91199-F7A7-4F6F-A32A-E5F18C6C8C29}
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-fi_FI-111213045338\Install.db
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {978BA6B7-8D8E-48B1-95CD-1539D596019F}
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-en_GB_x64-111213041331\Install.db
02/12/14 10:08:13:090 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {9D0915F3-B498-4E0E-8E34-0B478C28CEE2}
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-Support-111213054118\Install.db
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {9E78FE46-A73E-4319-9326-4C0AD08FF1C0}
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-ko_KR-111213041738\Install.db
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {A8E776FA-7678-4C30-9911-81BD86E84EA9}
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-it_IT_x64-111213043532\Install.db
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {B04260F0-494D-4A51-95B9-688297494D69}
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-zh_TW_x64-111213042141\Install.db
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {C82D0FE1-B79B-44DD-8D32-8BCD93199A9B}
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-zh_CN_x64-111213042424\Install.db
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {CC1CA059-56F9-4929-A3D5-9515CBDE3677}
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-tr_TR_x64-111213050605\Install.db
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {CD386FA9-9BEC-4274-B148-BBD97B2DD2AA}
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-es_MX-111213044518\Install.db
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {DF338053-7DF2-478A-B21A-FE7A38A54471}
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-Core_x64-111213053247\Install.db
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {DF761250-54A2-4AC8-A61C-7879E320BC60}
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:091 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-zh_CN-111213042303\Install.db
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {E01E47B3-E99D-479A-A8C3-F2FBC939E7B5}
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-ja_JP-111213041456\Install.db
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {E4338613-16EB-4A96-ACA5-8D8B3A39B03A}
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-fr_MA-111213052108\Install.db
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {EAF2814F-68AF-4493-9DE7-9441C90CF4EC}
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-pt_BR_x64-111213042957\Install.db
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {EBE64FE5-E3F1-4C52-9117-8D4534C8F511}
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-fr_CA-111213044230\Install.db
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {EC10B2E6-EA07-4C4A-B3A9-2F3E5B12A398}
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-cs_CZ_x64-111213050035\Install.db
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {F0A1C79F-5E84-4622-A1B4-E9D30CDF68E8}
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-pl_PL-111213050157\Install.db
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {F0FCB457-85AB-42A5-A9D0-36E16DE670C3}
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-cs_CZ-111213045913\Install.db
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {F3FC1C53-227E-4C58-A2D2-01B7F1EB9244}
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-nl_NL_x64-111213043818\Install.db
02/12/14 10:08:13:092 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {F70E7F96-7605-40A5-B211-DC3B159D68BB}
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-ko_KR_x64-111213041859\Install.db
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {F808F849-4140-4EBC-B8D3-0CE0585F3962}
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-en_IL_x64-111213051946\Install.db
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {F88A6F4C-1282-4BD0-B52F-FB564AA05D6A}
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-es_MX_x64-111213044641\Install.db
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {F91A91DB-DB5E-4353-9E15-0435E38C045C}
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-sv_SE-111213045051\Install.db
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Updating media info for: {F9AA6442-69D9-4879-B0BC-A25A26CC8CD9}
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Ignoring original data since install source is local
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | Type: 0, Volume Order: 1, Media Name: Photoshop CC
Path: C:\Users\David\AppData\Local\Temp\Adobe\AAMUpdater\AdobePhotoshopCCSupport-14.0\14.2\setu p\payloads\AdobePhotoshop14-es_ES-111213044804\Install.db
02/12/14 10:08:13:093 | [INFO] | | OOBE | DE | | | | 10132 | -------------------- END - Updating Media Sources - END --------------------
02/12/14 10:08:13:125 | [INFO] | | OOBE | DE | | | | 10132 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/12/14 10:08:13:125 | [INFO] | | OOBE | DE | | | | 10132 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/12/14 10:08:13:632 | [INFO] | | OOBE | DE | | | | 10132 | ______ Verify Dependency Subscribers ______
02/12/14 10:08:13:632 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Chinese (traditional) Language Pack_14.2_AdobePhotoshop14-zh_TW 14.2.0.0 {03FEDC54-2B83-4273-8E61-F015AED1FF8A} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Chinese (traditional) Language Pack_AdobePhotoshop14-zh_TW
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:632 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Spanish Language Pack_x64_14.2_AdobePhotoshop14-es_ES_x64 14.2.0.0 {06385F1A-686B-4F9A-A288-B14DA88CD362} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Spanish Language Pack_x64_AdobePhotoshop14-es_ES_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:632 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Polish Language Pack_x64_14.2_AdobePhotoshop14-pl_PL_x64 14.2.0.0 {0A140625-D36E-44F9-BB74-81F77F2330B4} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Polish Language Pack_x64_AdobePhotoshop14-pl_PL_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:632 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC IL English Language Pack_14.2_AdobePhotoshop14-en_IL 14.2.0.0 {0DF6A9DB-3952-4043-A568-BEB8945E4BBF} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC IL English Language Pack_AdobePhotoshop14-en_IL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:632 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC International English Language Pack_14.2_AdobePhotoshop14-en_GB 14.2.0.0 {0E9F14B7-4D10-4032-BA87-C40ACD392D44} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC International English Language Pack_AdobePhotoshop14-en_GB
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Canadian French Language Pack_x64_14.2_AdobePhotoshop14-fr_CA_x64 14.2.0.0 {141333F9-FC47-4A39-B8FE-D275392F6789} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Canadian French Language Pack_x64_AdobePhotoshop14-fr_CA_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Danish Language Pack_14.2_AdobePhotoshop14-da_DK 14.2.0.0 {17B0D899-8128-4B48-AF89-7225FC4190EF} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Danish Language Pack_AdobePhotoshop14-da_DK
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Turkish Language Pack_14.2_AdobePhotoshop14-tr_TR 14.2.0.0 {1B1D7D01-D57A-4178-94E2-85C72F9F62A4} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Turkish Language Pack_AdobePhotoshop14-tr_TR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Russian Language Pack_x64_14.2_AdobePhotoshop14-ru_RU_x64 14.2.0.0 {1EA79689-EF55-4C4D-8D1F-277BE6FAF7D5} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Russian Language Pack_x64_AdobePhotoshop14-ru_RU_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Brazilian Portugese Language Pack_14.2_AdobePhotoshop14-pt_BR 14.2.0.0 {2769566D-3013-4A92-B734-41CEAC204D3D} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Brazilian Portugese Language Pack_AdobePhotoshop14-pt_BR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Norwegian Language Pack_14.2_AdobePhotoshop14-nb_NO 14.2.0.0 {2938A8F6-FEFF-4FC0-BDB1-BAFC93206A13} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Norwegian Language Pack_AdobePhotoshop14-nb_NO
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Japanese Language Pack_x64_14.2_AdobePhotoshop14-ja_JP_x64 14.2.0.0 {2B8BEA0E-6822-478A-B6FB-B7728728B63B} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Japanese Language Pack_x64_AdobePhotoshop14-ja_JP_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Hungarian Language Pack_14.2_AdobePhotoshop14-hu_HU 14.2.0.0 {3639A0A1-715C-41C9-8C08-3A2F273C1BDB} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Hungarian Language Pack_AdobePhotoshop14-hu_HU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC German Language Pack_x64_14.2_AdobePhotoshop14-de_DE_x64 14.2.0.0 {39B0B410-3751-47CA-8A38-FF9C063AC592} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC German Language Pack_x64_AdobePhotoshop14-de_DE_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Ukrainian Language Pack_14.2_AdobePhotoshop14-uk_UA 14.2.0.0 {3BB385AE-949B-41C2-AC74-0E8C4BAF6C3D} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Ukrainian Language Pack_AdobePhotoshop14-uk_UA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC MA French Language Pack_x64_14.2_AdobePhotoshop14-fr_MA_x64 14.2.0.0 {3E6FC41B-21B9-43B0-9A06-1566FBCAB39C} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC MA French Language Pack_x64_AdobePhotoshop14-fr_MA_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Hungarian Language Pack_x64_14.2_AdobePhotoshop14-hu_HU_x64 14.2.0.0 {457FFF62-2725-47EB-941E-8F1648B89E5F} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Hungarian Language Pack_x64_AdobePhotoshop14-hu_HU_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC French Language Pack_x64_14.2_AdobePhotoshop14-fr_FR_x64 14.2.0.0 {495275FD-CD40-49CD-95DC-17584DCB2951} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC French Language Pack_x64_AdobePhotoshop14-fr_FR_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Swedish Language Pack_x64_14.2_AdobePhotoshop14-sv_SE_x64 14.2.0.0 {4956BE59-3D19-42DF-BEA9-3D7C9AE30770} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Swedish Language Pack_x64_AdobePhotoshop14-sv_SE_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC German Language Pack_14.2_AdobePhotoshop14-de_DE 14.2.0.0 {5CFC342C-63E5-490E-8624-434F996022DF} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC German Language Pack_AdobePhotoshop14-de_DE
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Norwegian Language Pack_x64_14.2_AdobePhotoshop14-nb_NO_x64 14.2.0.0 {60A50B47-39EC-4EAF-9B5A-EDC61C04171B} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Norwegian Language Pack_x64_AdobePhotoshop14-nb_NO_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC French Language Pack_14.2_AdobePhotoshop14-fr_FR 14.2.0.0 {6717CE34-EE50-4BCA-A333-76F86716B337} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC French Language Pack_AdobePhotoshop14-fr_FR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Finnish Language Pack_x64_14.2_AdobePhotoshop14-fi_FI_x64 14.2.0.0 {7267D396-7C67-42E7-A111-5A5D93733BEA} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Finnish Language Pack_x64_AdobePhotoshop14-fi_FI_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Italian Language Pack_14.2_AdobePhotoshop14-it_IT 14.2.0.0 {7871F75D-70BC-436E-91FE-F7AA962C6099} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Italian Language Pack_AdobePhotoshop14-it_IT
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Ukrainian Language Pack_x64_14.2_AdobePhotoshop14-uk_UA_x64 14.2.0.0 {78D1FDA4-5455-4328-A63E-7E124FBC999A} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Ukrainian Language Pack_x64_AdobePhotoshop14-uk_UA_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC AE English Language Pack_x64_14.2_AdobePhotoshop14-en_AE_x64 14.2.0.0 {7CB740EA-D43D-4A85-AFCB-68C5044077C8} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC AE English Language Pack_x64_AdobePhotoshop14-en_AE_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC AE English Language Pack_14.2_AdobePhotoshop14-en_AE 14.2.0.0 {7F00EFCF-A196-46CE-9D57-46BD22ED5372} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC AE English Language Pack_AdobePhotoshop14-en_AE
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Danish Language Pack_x64_14.2_AdobePhotoshop14-da_DK_x64 14.2.0.0 {868DDE13-8E83-48BF-8D47-8CB67DFD1563} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Danish Language Pack_x64_AdobePhotoshop14-da_DK_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:633 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Dutch Language Pack_14.2_AdobePhotoshop14-nl_NL 14.2.0.0 {8850A634-F3F5-466A-B40F-3725EAED3B2D} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Dutch Language Pack_AdobePhotoshop14-nl_NL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:634 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Russian Language Pack_14.2_AdobePhotoshop14-ru_RU 14.2.0.0 {94641229-A06A-4D09-AFAB-8EA00426EC9D} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Russian Language Pack_AdobePhotoshop14-ru_RU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:634 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Finnish Language Pack_14.2_AdobePhotoshop14-fi_FI 14.2.0.0 {95A91199-F7A7-4F6F-A32A-E5F18C6C8C29} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Finnish Language Pack_AdobePhotoshop14-fi_FI
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
02/12/14 10:08:13:634 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: AdobeBatteryboy1 the first errors I came across in your log file is as follows:
02/12/14 10:09:54:697 | [ERROR] | | OOBE | DE | | | | 9756 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop CC\32 bit Photoshop dlls\AlignmentLib.dll")(Seq 3)
02/12/14 10:09:54:697 | [WARN] | | OOBE | DE | | | | 9756 | DW063: Command ARKPatchCommand failed.(Seq 3)
For this error I would recommend removing and reinstalling Photoshop CC. It appears your current installation have become compromised. There are several additional instances of this error within the log file you have posted.
If you find that after reinstalling you experience similar errors in the future then please review any system optimizer/utility software which may be affecting the installations of your Adobe software.
I also see additional information that the language files have been removed from your installation. This is based off information in the log such as the following:
02/12/14 10:08:13:634 | [INFO] | | OOBE | DE | | | | 10132 | DW023: The extension payload: Adobe Photoshop CC Chinese (traditional) Language Pack_x64_14.2_AdobePhotoshop14-zh_TW_x64 14.2.0.0 {B04260F0-494D-4A51-95B9-688297494D69} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CC Chinese (traditional) Language Pack_x64_AdobePhotoshop14-zh_TW_x64
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
This would also seem to support that a system optimization utility may have been utilized to remove the additional language files. Previously the removal of these language files alone would prevent updates from being applied. -
2 ThinkVantage System Updates refuse to install
Fired up the ThinkVantage System Update program yesterday and today and I keep getting the same two updates in the Optional updates tab, ThinkPad Power Manager and Lenovo AutoLock. Selecting both and pressing Next goes through the download and installation process. The first item supposedly installs whereas the second gives the following message:
1 Package did not install
Lenovo AutoLock
Click here to install manually
If I choose to install this manually I am told "This program requires Windows 7 or later." and install fails. Regardless because of the first update I am prompted to restart my machine. Doing so and firing up ThinkVantage System Update again shows that both updates are still available! Checking the version of Power Manager it shows that it indeed has not been updated. Any suggestions?
Solved!
Go to Solution.No clue why it did not install through ThinkVantage System Update, but downloading the updates from the lenovo support site and installing them the old fashioned way worked.
-
G5 10.5.8 Combo Update codec overrun - install fails
Hi,
I still have my first mac, a Power Mac G5, but it has been acting as a center speaker stand for some time now. A couple of years ago it started playing up, I spent hours and pounds trying to fix it, gave up and bought a shiny new iMac. So with the festive season upon us and orders to tidy up, I thought I'd have one last try at fixing it before turning it into a drinks cabinet.
As I recall, it all started to go wrong one day when I tried to download a large update to something. When I tried to install the update I got a Codec Overrun error and/or a Corrupt File message. As it stands today the machine is running a clean install of OSX 10.5.6 and I am failing to install the MacOSXUpdCombo10.5.8.dmg upgrade. I currently have 2 copies of the update.
One copy on the desktop was downloaded directly from the Apple support site. The .dmg opens and verifies OK and I can launch the MacOSXUpdCombo10.5.8.pkg. This runs through the installation sequence, past the password but finally comes up with an error message "Install Failed. The installer could not validate the contents of the 'MacOSXUpdCombo10.5.8' package. Contact the software manufacturer for assistance."
Another copy in my downloads folder, put there by the Software Updater, doesn't get that far. It comes up with "Warning,The following disk image failed to mount. Image - MacOSXUpdCombo10.5.8.dmg, Reason - codec overrun."
So far I have tried:-
Memory - run third party memory checker application (can't remember which one) and found no faults.Tried different set of memory cards
Hard disk - run all the disk check and repair utilities, re-formatted, repartitioned. Tried a different hard disk.
OSX 10.5.6 - reinstalled from original disks several times.
MacOSXUpdCombo10.5.8 - downloaded via Software Updater process and direct from Apple Support website. Downloaded via wi-fi, ethernet, different Mac, different PC. Always get the exact same file size.
Resetting the PRAM etc
New standby battery
Installing in Safe Mode
Swearing.
None of this has worked. I get some different error messages but they are all variations of "codec overrun", "corrupt file" or "Install failure"
Anyone got any other ideas? Or should I just get on with the drinks cabinet conversion?
ThanksThat message isn't a space available message. If you bring up Disk Utility, how does it say the partition is formatted, ie, partition format, write status, and partition map scheme? Assume SMART status is verified, yes?
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CRM 2015 Update 0.1 Install Fails with SQL Error
Hi, anyone managed to install CRM 2015 Update 0.1?
The software installed fine but the DB updates fail with a SQL error. Just want to know if this is just my issue or if MS have a bug in the update. This is the SQL error:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Data.SqlClient.SqlException: The current transaction cannot be committed and cannot support operations that write to the log file. Roll
back the transaction.
Uncommittable transaction is detected at the end of the batch. The transaction is rolled back.
All of the ORGs fail with this error, even when I try to apply the DB update via Deployment manager. I've had to back out the rollup.The issue appears when the update process creates the index cndx_BusinessDataLocalizedLabel. This is a known cause which is under investigation internally. Currently it seems to plan to release in CRM 2015 SP1
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Win 10 update error: 0x8007001f install fail of IDT High Definition Audio Codec.
There is an 'x' on the little sound icon on the task bar and when I click it and run troubleshooter I get no joy. when I hover over the X it says 'No Audio Output Device is installed. In Device Manager there is a yellow triangle with an exclamation mark. I've tried uninstall/reinstall of the driver but it doesn't work and it says 'hardware changes may not have been detected' 'fixed', but still no sound. I have been to HP site and tried the windows 8 and 8.1 versions but message says not compatible.Most of the solutions are for windows 10 preview and don't work either. I teach and really need this fixed asap if possible please it's my job on the line. No sound is a disaster. Oh, when I instal a webcam the sound indicator things go up and down so maybe there is sound input but no sound output? I use headphones but nothing shows up in 'Playback Devices' Thank you to anyone who can help someone with no clue.
I have a similar situation, Nearly all the sound options work except the Scanner (police and that) kind I had plugged into the mic jack (in the back) which worked prefectly fine with Win8.1 (and previous releases) I have tried other jacks/ports, ie Line in and the front mic jack (changing the options on the IDT control panel) I get the same error about an audio device not being installed.... I went to the support site to look for updated (Win10) drivers, and none were found...
pizzagirl4 wrote:
There is an 'x' on the little sound icon on the task bar and when I click it and run troubleshooter I get no joy. when I hover over the X it says 'No Audio Output Device is installed. In Device Manager there is a yellow triangle with an exclamation mark.I no longer have the red "X" on the system tray iconMy exclaimation mark is next to an Unknown USB Device (Device Descriptor Request Failed) -
Project Server Cumulative Update August 2013 install failed due to login issue/interruption
Hi all,
I was in the process of running the installer (exe) for the August 2013 Cumulative update "uber" hotfix for SharePoint 2013 and Project Server today (KB2817615) on three servers. I was connected to the servers via Remote Desktop, logged in as the
Farm account.
On one of the servers, somewhere during the installation, my Remote Desktop session got "hijacked" by another user who was not aware of the ongoing process..so he was logged in as the Farm account for a few minutes.
I logged back in and found that the install dialog was gone...apparently the install stopped due to the interruption in logins. So I attempted to re-run the hotfix installer, but it now says "There are no products affected by this package installed
on this system."
I've tried clearing the timer cache and running the installer using "PACKAGE.BYPASS.DETECTION.CHECK=1" but neither has worked.
Any ideas on how this can be fixed or re-run?
Thank you for your assistance!
Regards,
Kevin WorthingtonHi Kevin,
Were you able to resolve this issue. I didn't have any interruptions or login issue, the installation cancelled itself!
Any help will be highly appreciated.
Thanks
SJ -
Security update 2013-004 install fails
Hi
I have tried to apply the Security update 2013-004. The SW updates requires a reboot, but the reboot does not work. It means the Mac does not reboot anymore nor can I shutdown the Mac anymore. The only way to switch if off, reboot is to hold the power button down until the systems switches of.
I tried to repair the permissions, reinstalled Lion from the App-store (the version on the app-store does not contain the security update yet), but as soon as I try to apply the update I run into the trouble.
Now my only way seems to reinstall again the OS (10.7.5), and avoid the security update, which I guess is not a ggod practice.
Any idea how I could restore the "restart" "shut down" functionality without the reinstall, and what should I do before I download the update to make it work?
Thanks
Heiko
MacBook Pro, Lion 10.7.5When you have the computer in the functioning mode, try this open Safari/prefences, general tab, where it says "Save downloaded files to:" select desktop(if it is not in the dropdown menu, click other and select desk top from the left column) This will down load it to ypur desktop, next download the stand alone installer here: (bypassing software update)
http://support.apple.com/kb/DL1677
After the down load completes, open the installer package on the desktop and follow the prompts. Use an ethernet connection if available, it is less prone to interference than a wireless, hich means it is usually lees rpone to corruption.
Hope this helps -
SBS 2008 Update Rollup 3 install fails
The install pauses saying that Windows SBS Manager is using a file and needs to be stopped. Options are: Stop the service or Don't stop the service (a reboot may be required). Either option leads to a failure. The Event Viewer message is attached.
I finally disabled the service before running the install. The result was the same.
Douglas RostHi Douglas Rost,
I can find that you have created
a similar thread before. Just confirm if the question in current thread is the same as that one. If same, I will merge this one to that thread, and then discussion with you there.
In addition, would you please let me know whether you can install this update rollup via Windows SBS Update
Services? Before installation, please close all applications including the Windows SBS Console.
Meanwhile, please run
Windows SBS Best Practices Analyzer (BPA) and check if you can find some clues.
Please also refer to the following article, and check if can help you.
SBS
2008 Update Rollup 3 (KB 969121) Installation Failure
Hope this helps.
Best regards,
Justin Gu -
Failed Adobe reader updates; uninstalled, then install failed
It gave me ERROR message:
Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins3d\drvDX9.x3d. Verify that you have access to that directory.
Does anyone know... HOW do I fix this?You can try using this tool to first remove all traces of previous versions of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
and run it immediately after restarting your computer.
Maybe you are looking for
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Can I do this: Use wireless network as WAN and create my own LAN.
I travel quite a bit and many hotels now do not have wired in-room networks. So I'm looking for a way to use the wireless network as a wide area network and create a local network in-room behind a router/firewall, preferably with a private SSID.. I'v
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How to catch multi language's data in MSSQL and data isn't garbled
Hi everyone, I'm Taiwanese PHP developer, sorry for my poor English. I have 3 language's data:Simplified Chinese,Traditional Chinese, and English in our mssql2012 database. If I want to use ADODB to catch data,The Simplified Chinese and Traditional C
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IPhone app image size and resolution?
The icon and image creation guidelines specify all of the custom icons and images that I need to create for my app in two sizes: one for the iPhone 3 screen (and earlier) at 163 pixels per inch; and one for the iPhone 4 screen at 326 pixels per inch.
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Hello everybody, Iam doing a project wherein I have to find a substring in a string containing around 20000 characters. But when the string is passed on to find the substring the exception OUT OF MEMORY ERROR is thrown.Could any of you help me to sol
-
>> During install the first time I think we got the SQL 2012 installed under the existing Backup Exec installWhat does that mean? You upgraded the existing instance to SQL 2012? What is the existing instance? Is it SQL Express, The Windows Internal D