System update caused DVD burner to stop working
After I updated to 10.4.5, I lost the ability to burn dvds. I can read them just fine but when i try to burn, its a no go. I thought updating to 10.4.6 would have fixed but no such luck.
anyone else having this issue?
This is from the System Profiler
SONY DVD RW DW-U21A:
Firmware Revision: AADB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No
I'm using the System to burn the disc, not toast or any other third party software.
I havent tried cleaning the drive, the machine is somewhat new.
The error message I am getting is as follows.
Burning the disc failed because the communication to the disc drive failed. (error code 0x80020022)
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CD Driver DLL 2.1.1.1
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Gracenote Submit 1.9.3.136
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Dell Inc.
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[Window Title]
Microsoft Windows
[Main Instruction]
iTunes has stopped working
[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
[Close program]
This is what I got... sorry, not very tech savvy to copy the error message onto here...
Have tried uninstalled and re-installed iTune, updated the new version of 10.6... many times over still not working!!!
I share the frustrations of many here. HELP!!!!!Hi there Nok Saensanoh,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
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