System Update issue

I've got a Thinkpad X230 running Win7 x64. I just ran system update as usual to make sure all the drivers, bios, and
other lenovo apps are up to date. It found few critical drivers such as finger print reader, power driver, etc. I select the criticals as well as the recommended selections such as Bios Update, System Update apps, Wifi drivers, etc. After everything was selected, it downloaded and installed. Then after few reboot, I ran system update and now it tells me there are no application applicable to my system!!!
After doing some reading on this issue, I have uninstalled the system update and re-installed again and same issue.
What happened here? Has anyone experience this? It's like it's no longer detecting my laptop anymore.
Thanks in advance
Shane

I seek to do the same.
It still asks even when using -noreboot. It is possible to go one step further by changing the reboot type of the BIOS upgrade package to "Requires reboot" using Update Retriever, but it still pops up a window asking whether to update the bios or the model number..
Perhaps it is too 'dangerous' to autopush bios updates but I have some 50-100 R500's that need the bios update because the wired and wireless network cards fight each other when they are both connected. A trillion 'ip address conflict on network' is no end of fun for me and the users I am supporting..
Solutions anyone, or should I do some silly autoit script to 'click the right buttons' for me?
-brian

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Compatibility issue between Netop Vision 7.2 and Lenovo System Update 4.01

I am just posting this here as an FYI.
It seems that if Vision 7.2 (perhaps older versions also) is installed, Lenovo System Update can no longer download updates. The list of updates is still downloaded and the updates applicable to the system are shown, but the actual download fails.
I suspect it may be related to how Vision 7 modifies the network stack in Windows to block web browsing. (Note that I didn't have any issues actually browsing the web with a browser, only downloading in TVSU failed).
I have a more detailed writeup on my blog: http://svenaelterman.wordpress.com/2011/12/20/software-interplay-issues-netop-vision-7-2-and-lenovo-...

I am just posting this here as an FYI.
It seems that if Vision 7.2 (perhaps older versions also) is installed, Lenovo System Update can no longer download updates. The list of updates is still downloaded and the updates applicable to the system are shown, but the actual download fails.
I suspect it may be related to how Vision 7 modifies the network stack in Windows to block web browsing. (Note that I didn't have any issues actually browsing the web with a browser, only downloading in TVSU failed).
I have a more detailed writeup on my blog: http://svenaelterman.wordpress.com/2011/12/20/software-interplay-issues-netop-vision-7-2-and-lenovo-...

Issue installing System Update 5.01

Hello all I am having an issue installing System update 5.01. I looked in the logs within the temp directory and it says error 1602 which is user canceled. However, I am not canceling the install. I also tried http://support.microsoft.com/mats/Program_Install_and_Uninstall that didn't work either.
I'm on a T420 with Windows 7 64bit.
Any ideas?
Thanks for your time

I had similar issues installing 5.01. I believe there is something wrong with the package. Here is how I fixed it:
Download installer from http://support.lenovo.com/en_US/detail.page?LegacyDocID=TVSU-UPDATE
Extract package with 7zip
Copy "Lenovo System Update.msi" to "System Update.msi"
Run setup.exe
For some reason the installer was looking for this file and it wasn't there, perhaps running the installer in silent/unattended mode caused it to exit with the code you mentioned.
I hope this fixes your problem too!

Hi there, i installed a system update earlier on my MacBookPro and now it wont connect to wi-fi, working through Network Diagnostics hasn't solved the issue. all other devices here are connecting normally. any ideas?

hi there, i installed a system update earlier on my MacBookPro and now it wont connect to wi-fi, working through Network Diagnostics hasn't solved the issue. all other devices here are connecting normally. any ideas?

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

System update configuration issue with local repository related to machine type

Hi,
Sorry if the issue has been posted earlier, i tried searching but cudnt find relevant post. Here is my issue:
My machine is Thinkpad R52. Type as printed on label is: 1858-CLG
While adding machine type in update retriever, I added machine type as 1858 (as it doesnt accept 1858CLG). After connecting to the support site, it downloaded all required updates onto a local(shared) repository.
I installed system update, configured it to pickup update from local (network) repository in the registry.
Now when I launch system update, it determines my machine type as 1858CLG & it connects to local repository only to display message as "No updates were found for this machine type"
Though I cud see updates if I directly connect to help center.
I think the problem is with machine type identification, not sure though.
Please advice on what I'm doing wrong. Is it with update retriever configuration or system update configuration.
Thanks much,

Solution for me was to change status of packages from "Test" to "Active" using Update Retriever.
Since this is not documented in Best Practices (but is stated in chapter 5 - modify settings) I spent several hours figuring it out..
-brian

HT5228 I am running OS 10.5.8 on an iMac. There is no security update issued for this operating system - it only covers 10.6. Is my comuter vulnerable? Do I need to do anything?

I am running OS 10.5.8 on an iMac. There is no security update issued for this operating system - it only covers 10.6. Is my comuter vulnerable? Do I need to do anything?

I'm still not clear why Apple only issued security updates for 10.6 and later. I assume they think we should all update our operating systems or maybe they are just focusing on the majority of users?
Apple has had a long standing policy of only supporting the current and previous operating system releases. Whether they decide to make an exception for even older releases is anyone's guess.
You can send them feedback to express your opinion.
Or does the new Trojan not affect older OS? I'd like to know , if anyone has information.
As far as is known, it does affect older unsupported releases. Disabling Java in your web browser is the current preventive approach (and that is a community derived approach)

L440 System Update / Update retriever Differences/Issues

I have Got some issues on the L440 model using Update Retiver / Thin Installer model is . (20AS)
Update retriever is not showing the following that system update shows
Thinkpad power manager v6.64.2
BIOS update
Update retriever does show
Intel WLAN Driver - 7[64] V16.10.0
But thininstaller does not show this when run on the machine!!!
It Also has problem installing
Intel SATA Controller AHCI Driver - 7/8[64] - V12.8.1.1000
Warning 2014-03-03 , 03:15:26
at Tvsu.GenericPackageInstaller.InfInstaller.InstallUpdate()
Message: An error ocurred trying to install Intel SATA Controller AHCI Driver - 7/8 [64] update
Can anyone help with this ?

Can you do another search through UR and see if the missing content is showing up now? We had some issues with the power managment driver and also the Intel WiFi driver packages. There is a new Intel WiFi package that targets properly to all the supported models. You will see in UR one package that can be used for intial installation on all models and one package that should be used for upgrading a previous driver for non-7260 cards. If you are doing deployments of new systems just get the first one.

System Update 5.01.0005 hangs every attempt on my X121e (log files inline)

Hi, I installed TVSU on my x121e laptop and it hangs on 95% on every attempt, like 5th time now. I have tried to uninstall and reinstall and I am using the latest version, I think, which is 5.01.0005.
Note that the system totally freezes on me. Nothing responds and Ctrl+Alt+Delete does not do anything. Only way is to shut down using the power button.
System:
ThinkPad x121e (30456UG)
Windows 8 Pro 64-bit (v6.2 build 9200)
Any ideas on what I can do to get it running? I don't know how to attach log files so I pasted them in full.
tvsu_exe.log:
TSS(L) 1: 22:07:56:0953 tvsu.cpp(1825): Installdir: C:\Program Files (x86)\Lenovo\System Update
TSS(L) 1: 22:07:57:0281 tvsu.cpp(1754): Installdir: C:\Program Files (x86)\Lenovo\System Update
TSS(L) 1: 22:07:57:0281 tvsu.cpp(1775): szCmd: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
TSS(L) 1: 22:08:02:0579 tvsu.cpp(579): StartTvsukernel : admin
TSS(L) 1: 22:08:02:0594 tvsu.cpp(586): Begin InvokeUacSdkViaService
TSS(L) 1: 22:08:02:0626 tvsu.cpp(431): Installdir: C:\Program Files (x86)\Lenovo\System Update
TSS(L) 1: 22:08:02:0626 tvsu.cpp(466): szCmd: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
ServiceStart.log = empty
UACSdk.txt:
TSS(L) 0: 22:08:06:0188 uacsdk.cpp(170): User: ADMIN
TSS(L) 0: 22:08:06:0204 uacsdk.cpp(171): TempRegFile:
TSS(L) 0: 22:08:06:0204 uacsdk.cpp(172): ComdLine:
TSS(L) 0: 22:08:06:0220 uacsdk.cpp(180): ComdLine tvsukernel: C:\Program Files (x86)\Lenovo\System Update\\Tvsukernel.exe
TSS(L) 0: 22:08:06:0220 uacsdk.cpp(190): Vista admin
TSS(L) 0: 22:08:06:0220 vista.cpp(62): StartUIOnVistaWithAdminLongon ComdLine: C:\Program Files (x86)\Lenovo\System Update\\Tvsukernel.exe
TSS(L) 0: 22:08:06:0220 vista.cpp(70): WTSGetActiveConsoleSessionId dwSessionId: 1
TSS(L) 0: 22:08:06:0235 vista.cpp(124): ImpersonateLoggedOnUser succeed!
TSS(L) 0: 22:08:06:0235 vista.cpp(129): CreateProcessAsUser CommandLine : C:\Program Files (x86)\Lenovo\System Update\\Tvsukernel.exe
TSS(L) 0: 22:08:06:0423 vista.cpp(154): CreateProcessAsUser succeed!

Hmm, I can in fact not paste the log since the message "exceeds 20,000 chars. Where do I find the "attach file" Icon - looking everywhere.
Pasting bits and pieces from tvsu_log_121219220812.txt:
Severe 2012-12-19 , 10:08:13
vid Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 2.0.50727.6400
Severe 2012-12-19 , 10:09:04 vid Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo) Message: Debug Log: Init method:GET
Severe 2012-12-19 , 10:09:05 vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate) Message: Debug Log: doDownloadByHttps InterException is null, uri:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_01_00.xml
Severe 2012-12-19 , 10:09:05 vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate) Message: Debug Log doDownloadByHttps webException message:Fjärrservern returnerade ett fel: (404) Kunde inte hittas.
Severe 2012-12-19 , 10:09:05 vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate) Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_01_00.xml responseStatus:404
Severe 2012-12-19 , 10:09:05 vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate) Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_01_00.xml webException.StackTrace: vid System.Net.HttpWebRequest.GetResponse() vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Severe 2012-12-19 , 10:09:05
vid Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Severe 2012-12-19 , 10:09:31
vid Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
Message: Debug Log: Init method:GET
Then just TONS of Info messages and here is the end of the file
Info 2012-12-19 , 10:09:37 vid Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6() Message: Setting DONE status.
Info 2012-12-19 , 10:09:37 vid Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6() Message: Setting PROCESSING status.
Info 2012-12-19 , 10:09:37 vid Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups) Message: Candidate list: Critical patch to fix TVSU UTS issue[reboot type 1] ThinkVantage Fingerprint Software for Windows 7/8 32-bit[reboot type 3] Lenovo Power Management Driver - 8 [32,64][reboot type 3] ThinkVantage Aktivt skyddssystem (64bit)[reboot type 3] ThinkVantage Fingerprint Software for Windows 7/8 64-bit[reboot type 3] WiMAX Driver for Intel Cards (For Win8 64bit)[reboot type 3] Intel Management Engine Interface driver for Win8 32/64 bit[reboot type 3] Synaptics ThinkPad UltraNav Driver - Vista/7/8 [32,64][reboot type 3] Realtek Card Reader Driver for Windows 8 32/64 bit -WW-[reboot type 3] WiFi driver for Intel cards Driver - 8 [64][reboot type 3] Lenovo Settings Dependency Pacakge - 8 [32,64][reboot type 3] ThinkVantage Aktivt skyddssystem (64bit)[reboot type 3] AMD USB Filter Driver for Windows 8 32/64bit[reboot type 3] ThinkVantage Aktivt skyddssystem (32bit)[reboot type 3] WiFi driver for Intel cards Driver - 8 [32][reboot type 3] WiMAX Driver for Intel Cards (For Win8 32bit)[reboot type 3]
Info 2012-12-19 , 10:09:37 vid Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups) Message: Resulted order of candidate list: ThinkVantage Fingerprint Software for Windows 7/8 32-bit[reboot type 3] Lenovo Power Management Driver - 8 [32,64][reboot type 3] ThinkVantage Aktivt skyddssystem (64bit)[reboot type 3] ThinkVantage Fingerprint Software for Windows 7/8 64-bit[reboot type 3] WiMAX Driver for Intel Cards (For Win8 64bit)[reboot type 3] Intel Management Engine Interface driver for Win8 32/64 bit[reboot type 3] Synaptics ThinkPad UltraNav Driver - Vista/7/8 [32,64][reboot type 3] Realtek Card Reader Driver for Windows 8 32/64 bit -WW-[reboot type 3] WiFi driver for Intel cards Driver - 8 [64][reboot type 3] Lenovo Settings Dependency Pacakge - 8 [32,64][reboot type 3] ThinkVantage Aktivt skyddssystem (64bit)[reboot type 3] AMD USB Filter Driver for Windows 8 32/64bit[reboot type 3] ThinkVantage Aktivt skyddssystem (32bit)[reboot type 3] WiFi driver for Intel cards Driver - 8 [32][reboot type 3] WiMAX Driver for Intel Cards (For Win8 32bit)[reboot type 3] Critical patch to fix TVSU UTS issue[reboot type 1]
Info 2012-12-19 , 10:09:37 vid Tvsu.Coreq.CoreqProcessor.ProcessUpdatesImplementation(Update[] updates) Message: Beginning Coreq process: Recieved 16Updates

System Update 5.01 update only removes itself on Win7

I recently launched System Update (installed on Windows 7 x64 on my x230) version 5.01 and was notified that an update was available. After accepting the "install update?" query, the usual download and installation ensued... and guess what, after that (download+installation) something (UCS?) crashed and when looking for tvsu anywhere on my disk (Program Files, Program Files x86, ProgramData) all I could find was... well... nothing.
Are you trying to tell me something, Lenovo? That the best way to use System Update is to not use it?
Or is there a less subtle explanation as well?
If you care for why this happened, I'll delay installing the 5.02 TVSU until tomorrow... if you need any logfiles until then, tell me.
Beyond that, I suppose other end users will me more surprised and less happy / able to solve this.

Benjs,
Sounds like 5.01 tried to do an Update in place, to update to 5.02. Look in control panel>admin tools>event viewer for entries around the time of your Update.
-or- (easier)
Action center (white flag on task bar), Maintenance, View reliability history. Look on the bottom line for BLUE I icon (information), for the date of your attempted install(upgrade in place) of SU. On the bottom of the screen, documentation should show up, such as "Lenovo system update ,,,, Successful application removal" Go to the Far right of the line, and click on VIEW TECHNICAL DETAILS. You MIGHT see another detail line that states unsuccessfull application installation. VIEW TECHNICAL DETAILS
==
something (UCS?) crashed > I have know idea what you are stating.
==
Try to install from here:
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?LegacyDocID=TVSU-UPDATE
The msi installer log will be found in C: Users\**YOUR id**\appdata\local\temp\TVSUsetup.log or similar. If msi failure, go to the bottom on the MSI log and look for error/failure/return codes and post them.
SU is found in Program files(x86)\lenovo\System Update. It does store data in \program data.
I installed SU 5.02(upgrade in place), without any issues. I also uninstalled it and reinstalled it yesterday, without any issues. The Upgrade in place does NOT give an option to create a shortcut to execute SU. Standalone install will create a short cut under LENOVO (folder) System Update(subfolder entry) .

Lenovo System Update fried my BIOS... What can I do?

Hi all,
I'm in a bind. I did a clean install of Vista, and then I ran ThinkVantage System Update. It pulled up the BIOS update as a critical issue (among others) and so I consented to install it. The problem is, halfway through the update process, it stopped responding. I gave it two hours, then, thinking that it might be okay (the updater hadn't gotten to "erasing old BIOS" or whatever...) I rebooted it.
Four beeps and then nothing. Nothing.
I took it to my university's ITS department, and they recommend a system board replacement. I can't afford that.
I was wondering if there was a way that I could reflash the BIOS myself, or if I had to send it to depot, what sort of time and cost I am looking at. Can anyone advise me on what I should do?

Have you contacted support as ProblematicT61p did?
By doing so it looks as though they got their problem was solved.
Andy ______________________________________
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System Update 5.02.007 doesn't pick the latest updates

Hello,
Today I did a fresh install of Win 7 on T400 and install System update 5.02.007. But it didn't pick up the latest updates.
Does anyone if this is a known issue or what could be a problem for not picking up latest updates?
Thanks

@All...
Just to rule it out, when you launch TVSU, open up Services and check the state of the System Update service.
I'm running the latest version of TVSU, which autoupdated itself the other day, and it's working fine. Under Services, when TVSU is not running, the service is not running. For reference, the service's start-up type is listed as Manual (Trigger start), and as soon as I launch TVSU (from the Control Panel) the service goes into a running state. When I quit, it stops.
If you don't see the service start, a test might be to start it and then try launching TVSU.
Regards.

System Update 5 Fails

Hi All,
I posted this in the ThinkStation forum as well, but thought it more appropriate in this forum when I found it...
I am trying to run System Update 5 (9/27/12) on my D30/Windows 7 Pro without success. The splash screen shows for a moment and then stops. I see that the SUService is up and running (that seemed to be a problem in other forums).
The UACSdk file contains:
TSS(L) 0: 09:23:12:0853 uacsdk.cpp(170): User: ADMIN
TSS(L) 0: 09:23:12:0853 uacsdk.cpp(171): TempRegFile:
TSS(L) 0: 09:23:12:0853 uacsdk.cpp(172): ComdLine:
TSS(L) 0: 09:23:12:0853 uacsdk.cpp(180): ComdLine tvsukernel: C:\Program Files (x86)\Lenovo\System Update\\Tvsukernel.exe
TSS(L) 0: 09:23:12:0853 uacsdk.cpp(190): Vista admin
TSS(L) 0: 09:23:12:0854 vista.cpp(62): StartUIOnVistaWithAdminLongon ComdLine: C:\Program Files (x86)\Lenovo\System Update\\Tvsukernel.exe
TSS(L) 0: 09:23:12:0854 vista.cpp(70): WTSGetActiveConsoleSessionId dwSessionId: 1
TSS(L) 0: 09:23:12:0855 vista.cpp(74): WTSQueryUserToken failed!
TSS(L) 0: 09:23:12:0855 vista.cpp(159): CreateProcessAsUser failed!
The service_log contains:
Info 2012-10-17 , 09:23:11 at Tvsu.Service.Client.CommandLauncher.ExecuteCommandLine(String command) Message: The current user is a Vista Administrator, the request will be handled by suservice -System context-
Info 2012-10-17 , 09:23:12 at Tvsu.Service.Server.PipeManager.HandleRequest(String request) Message: Installing under the service context
Info 2012-10-17 , 09:23:12 at Tvsu.Service.Common.CommandExecutor.Executor.ExecuteCommand(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide) Message: Directory 1: C:\Program Files (x86)\Lenovo\System Update
Info 2012-10-17 , 09:23:12 at Tvsu.Service.Common.CommandExecutor.Executor.ExecuteCommand(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide) Message: If directory 1 exists: C:\Program Files (x86)\Lenovo\System Update
Info 2012-10-17 , 09:23:12 at Tvsu.Service.Common.CommandExecutor.Executor.ExecuteCommand(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide) Message: The parameters directory and command stay as follows: command: uacsdk.exe directory: C:\Program Files (x86)\Lenovo\System Update
Info 2012-10-17 , 09:23:12 at Tvsu.Service.Common.CommandExecutor.Executor.ExecuteCommand(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide) Message: hide window: False
Fine 2012-10-17 , 09:23:12 at Tvsu.Service.Common.CommandExecutor.Executor.AddEnvironmentVariables(String fileName) Message: Add environment variables for C:\Program Files (x86)\Lenovo\System Update\uacsdk.exe
Fine 2012-10-17 , 09:23:12 at Tvsu.Service.Common.CommandExecutor.Executor.AddEnvironmentVariables(String fileName) Message: C:\Program Files (x86)\Lenovo\System Update\uacsdk.exe is a 32-bit application.
Info 2012-10-17 , 09:23:12 at Tvsu.Service.Common.CommandExecutor.Executor.ExecuteCommand(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide) Message: -1
Info 2012-10-17 , 09:23:12 at Tvsu.Service.Client.CommandLauncher.ExecuteCommandLine(String command) Message: Command execution duration was: 73 Miliseconds
The tvsu_exe file contains:
TSS(R) 2: 09:23:11:0304 tvsu.cpp(1825): Installdir: C:\Program Files (x86)\Lenovo\System Update
TSS(R) 2: 09:23:11:0344 tvsu.cpp(1754): Installdir: C:\Program Files (x86)\Lenovo\System Update
TSS(R) 2: 09:23:11:0344 tvsu.cpp(1775): szCmd: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
TSS(R) 2: 09:23:11:0728 tvsu.cpp(579): StartTvsukernel : admin
TSS(R) 2: 09:23:11:0728 tvsu.cpp(586): Begin InvokeUacSdkViaService
TSS(R) 2: 09:23:11:0739 tvsu.cpp(431): Installdir: C:\Program Files (x86)\Lenovo\System Update
TSS(R) 2: 09:23:11:0740 tvsu.cpp(466): szCmd: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
I have tried assigning a specific user id for the service to log in with, but that didn't have any effect.
Any thoughts are welcome!
Thanks, Mike
Solved!
Go to Solution.

For closure, I was working with someotherguy and though I ended up finding the solution myself (apparently it is our own network authority issue) I want to post my reply to him and commend him for his consistent attention. I really do appreciate it!!
Best to all, Michael
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Hi Again,
I have figured out what is going on with my SU 5 anomaly… it is because I am remote-consoling in to the computer on which I am running it. My computer configuration is a Lenovo laptop that I take back and forth to work each day, and the new D30 that I have been talking about. When I am at home I remote in to the D30 and can do my development work with no loss of power due to processor or network connectivity issues. When I am at work I drop the laptop in to an expansion station and enjoy my full scale monitors and keyboard, still remoting into the D30 to do my work.
I had a different authority related issue for services because of accessing via remote console and it occurred to me that this could be the same thing and indeed it is. What I don’t understand is that I am logged in to my laptop with my domain id and I remote connect to the D30 using the same domain id, and I have problems with the SU updates. When I log in directly to the D30 using my domain id it works fine. Perhaps it is an issue to raise with my network administrators but it makes no sense to me.
Thank you again for your consistent attention and concern. I truly appreciate it and would be happy to know that you forwarded this commendation to your supervisor on my behalf.
Best Regards,
Michael

Windows Update Client failed to detect with error 0xc8000247 after using Lenovo System Update 5

My Windows 7, SP1 was running fine, until I installed few updates on 10/15 using Lenovo System Update 5 then Windows Update stopped working, shows as RED:
{CE3119AD-35EF-41CF-9C21-C7698FEB8393}   2013-10-14 21:53:00:256-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Software Synchronization   Windows Update Client successfully detected 4 updates.
{EB17A01A-EB6E-49FF-9EA2-AA0DD063B4B1}   2013-10-15 04:15:54:069-0700   1   162   101   {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}   201   0   AutomaticUpdates   Success   Content Download   Download succeeded.
{77DAE88F-2795-4258-8BBF-8D27E53662CF}   2013-10-15 12:10:38:196-0700   1   193   102   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Content Install   Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems (KB2862330)
{1398F777-3AEF-4D1D-BE4C-407EC4AEAD4C}   2013-10-15 12:15:25:676-0700   1   183   101   {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}   201   0   AutomaticUpdates   Success   Content Install   Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB2862330)
{A220898A-E5FE-4FE7-8413-2B0C7B4013D0}   2013-10-15 12:15:25:766-0700   1   202   102   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Content Install   Reboot completed.
{A5400FF2-33ED-4A47-8409-13E5DFE16A6D}   2013-10-15 19:29:31:486-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{43C533EE-775D-445E-A652-06648B72DE65}   2013-10-15 19:29:49:702-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{D6AAAFFB-7F18-4A7E-B39D-1BA09CDC5E6D}   2013-10-15 19:30:05:744-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Software Synchronization   Windows Update Client successfully detected 3 updates.
{4E73B1C1-5BA2-415D-AB34-92F7AB3DB418}   2013-10-15 19:30:08:753-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{51248882-41AC-4E59-B813-87AD326310AD}   2013-10-15 20:00:05:044-0700   1   183   101   {DBD3B4E9-0357-47DA-8317-D0CF2163BFE6}   501   0   wusa   Success   Content Install   Installation Successful: Windows successfully installed the following update: Hotfix for Windows (KB2661796)
{FB2B8E5E-442C-4E76-B23D-6A41B4324C9D}   2013-10-16 00:11:39:832-0700   1   148   101   {00000000-0000-0000-0000-000000000000}   0   c8000247   AutomaticUpdates   Failure   Software Synchronization   Windows Update Client failed to detect with error 0xc8000247.
Lenovo Thinkpad W500, Intel (R), Windows 7, SP1, latest updates as of Oct 15
(1) Checked Setting, set to automatic update whenever, even changed to never update, rebooted the OS and changed back to automatic update and rebooted the OS.
(2) Stopped Windows Update Services, renamed SoftwareDistribution folder and started the window update services and rebooted.
(3) Ran MS FIXIT
(4) Ran System File checker Scan (sfc /scannow)
(5) Ran CHKDSK /F
(6) Installed "Intel Rapid Storage Technology" drivers from Lenovo site
(7) Ran Update for Windows 7 for x64-based Systems (KB971033)
None of the above possible recommended solutions were able to fix the issue yet and now I am getting a message your Window is Not Genuine!
Any help or guidance is appreciated.
Solved!
Go to Solution.

The Lenovo System Update installed the "Intel Matrix Storage Manager driver 8.9.2.1002" right before the Windows Upgrade got broken. So in the Device Manager under IDE ATA/ATAPI Controllers, I choose Intel ICH9M-E/M SATA AHCI Controller, on the Driver Tab, I choose the option "Roll Back Driver" and after rolling back the driver and restarting the OS, now Windows Update is working like a Champ!
The End!

Lenovo System update 5.1 won't install on windows 8

My sytstem update worked for a few weeks in windows 8 and then it stopped loading. I tried to do an uninstall and reinstall but unfortunately I get the following message "the wizard was interrupted before lenovo system update could be completely installed" I read forums that I need to have .net install which I already have so what else could be the problem. Are there any files that I should make sure are deleted?
Solved!
Go to Solution.

Had the same issue and the same error message after System Update 5.01.0005 stopped working and would not install after being uninstalled.
I looked at the installation log and there was an error about service installation failure. So I looked at the Windows Services, and there was a System Update service installed, pointing to a non-existing folder under Program Files (x86). I removed the service manually (sc delete SUService from administrative command prompt) and after that System Update installed fine.

Wireless connection not working after installed newest Lenovo ThinkVantage System Update programs

Hi, everyone!
I've installed some newest programs through Lenovo ThinkVantage System Update and just after that my wireless connection has stopped working. Here are the installed programs:
ThinkPad UltraNav Driver for Windows 32-bit version 15.0.24.0;
ThinkPad Power Management Driver version 1.60;
ThinkPad Modem Adapter version 7.80.8.0;
ThinkPad Hotkey Features Integration Package Setup version 3.11.0001;
Inter Wireless WiFi Link for Window XP version 13.02.0000;
ThinkVantage Access Connections for Windows XP version 5.62;
ThinkPad Power Manager version 1.88;
Lenovo ThinkVantage Toolbox (32-bit) version 6.0.5514.61.
I've got a Lenovo T61 with Windows XP SP3.
Also in Device Manager, there are now the two "Other devices" bellow with a yellow question point and a yellow exclamation point by side:
Bluetooth Hands-free Audio;
Bluetooth LAN Access Server Driver.
Does anyone have any idea what can be done to have these issues solved?
P.S.: when I click Fn+F5 it shows only the Bluetooth Radio.

Hello and welcome,
I've seen something like this on XP machines after updates a couple of times now - my T61, a friend's T400, and his daughter's T61. I guess that makes 3
_Maybe_ your situation is the same.
The fix in all 3 cases was to go to device manager and uninstall the wifi driver. Then scan for hardware changes and let it reinstall the driver. Something about how Access Connections or some other networking mangement thingy was hooking the drivers I guess.
On both of the friend's machines, the wired networking was also b0rked. Same fix there.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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System Update issue

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