System Update Language selection
I use Windows 7 English with a Norwegian keyboard.
System Update is in Norwegian.
I want it in English (de lingua franca of conmputing). Intel has the same idiotic auto-language selection.
Lenovo: Ask your users the preferred language during installation of the utility!
Hi Laurens,
Does this help?:- http://h0bbel.p0ggel.org/lenovo-system-update-30-language-override
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Similar Messages
-
Revision: 1263
Author: [email protected]
Date: 2008-04-16 12:25:02 -0700 (Wed, 16 Apr 2008)
Log Message:
Update language selection code so that you can actually select one of the new languages I recently added.
Modified Paths:
flex/sdk/trunk/modules/asc/src/java/macromedia/asc/util/Context.java
flex/sdk/trunk/modules/asc/src/java/macromedia/asc/util/ContextStatics.javaRevision: 1263
Author: [email protected]
Date: 2008-04-16 12:25:02 -0700 (Wed, 16 Apr 2008)
Log Message:
Update language selection code so that you can actually select one of the new languages I recently added.
Modified Paths:
flex/sdk/trunk/modules/asc/src/java/macromedia/asc/util/Context.java
flex/sdk/trunk/modules/asc/src/java/macromedia/asc/util/ContextStatics.java -
I upgraded my ATV and now when I select English during language selection, it goes no where. The language selection screen just comes up over and over again. I'M FED UP!
I have done the system restore several times to no avail.
WHAT DO I DO?Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, take the device to Apple for evaluation. -
ThinkVantage System Update - wrong language
I'm currently running ThinkVantage System Update 4 (4.00.0030) on Windows 7 Pro x64 and I have the same problem. The program uses your Regional Setting FORMAT to get the updates. This is the first tab option in Regional Settings (not your Regional Setting Input Language nor your Regional Setting System Locale). Why, I didn't find a good answer to that? The problem seems to persist from the early versions of System Update ; we are at version 4... common!!?
You can actually override the GUI language of System Update by changing the value of this registry key :
For Win 7 x64 :
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Lenovo\System Update\LanguageOverride
For x86 (32 bits) version, I think this is the key :
HKEY_LOCAL_MACHINE\SOFTWARE\Lenovo\System Update\LanguageOverride
... to the language of your choice (EN, FR, DE, IT, ES...).
Unfortunately, this is just the GUI language, not the language for which System Update will retrieve update from the server. The program will still use your Regional Setting FORMAT for this.
I've read many post on the topic but didn't find a right solution. The dowloaded software and drivers language should be retrieved as per language setting of the OS not on date, time and number formats. If it's too hard to get the right setting from a multilanguage system, why not simply put a configurable language option? Is Lenovo going to fix the problem?
For now, the workaround is to dumbly set the Regional Setting Format to the "language" you wish before starting System Update and set it back to your preferred format when all update are installed. Any better idea?
P.S. Could a mod rename and move this topic in ThinkPad Forum please, because I think this is more related to System Update software than X Series Laptops
X201 tablet w/ Multitouch, 8-Cell Battery
Core i7 620LM (2.00 GHz) w/ 4 GB DDR3 Memory
Windows 7 Pro 64 bits, HDD 320GB 7200RPMI bought an X200T in Belgium, chose the English version of Windows Vista Business upon first boot.
Yet some Lenovo software is still in Dutch.
The ThinkVantage System Update wants to download updates for Windows Vista NL instead of ENG. I have already downloaded the latest English version of ThinkVantage System Update but it insists speaking Dutch to me and does not recognize my system as being English.
Installing NL updates for an English OS is a recipe for disaster, I presume, so I cannot use that tool. -
I've installed a system update as requested, 10.6.7 but mail is not working now.
I've installed a system update yesterday as requested, all software works fine, except Mail - I get the following message You have mail version 4.5 (1084/1082), it cant be used on Max OSX Version 10.6.7 (Build 10J869). I've done a complete reinstall of my imac too, but this has not cleared the problem.
Please helpPlease do this:
Repair the Hard Drive and Permissions
Boot from your Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and quit the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Upon satisfactory completion boot from your Snow Leopard DVD and resinstall Snow Leopard. Upon completion you may wish to update it to Mac OS X 10.6.8 Update Combo v1.1. -
How to remove 10.6.8 system update?
After Installing 10.6.8 system update, my mac book pro panics randomly. I really really really want to remove the system update. What is the proper procedure for removing a system update?
This is beyond annoying!!!!!!
Apple is irresponsible to push out junky system update out just like this without testing!!!!
The output is:
Interval Since Last Panic Report: 3347 sec
Panics Since Last Report: 4
Anonymous UUID: 2E02BFAF-C79C-4D75-935C-D9852491A2B5
Fri Jul 1 15:04:01 2011
panic(cpu 0 caller 0x5054a6): "OSCollection::_RESERVEDOSCollection6 called."@/SourceCache/xnu/xnu-1504.15.3/libkern/c++/OSMetaClass.cpp:906
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x7c5b3698 : 0x21b837 (0x5dd7fc 0x7c5b36cc 0x223ce1 0x0)
0x7c5b36e8 : 0x5054a6 (0x5de36c 0x5def46 0x5def46 0x6)
0x7c5b3708 : 0x50834e (0x85f858 0x6 0x7c5b3748 0x507001)
0x7c5b3728 : 0x99a59b (0xd91ec00 0x0 0x24 0xd929ec0)
0x7c5b3788 : 0x99a9c2 (0xd91ef00 0xd929ec0 0x2 0x99a9e6)
0x7c5b37c8 : 0x966720 (0xd91ef00 0xd923300 0x7c5b37f8 0x0)
0x7c5b3818 : 0x543f60 (0xd91ef00 0xd923300 0x1 0x506b76)
0x7c5b3878 : 0x542137 (0xd923300 0xd91ef00 0xd9245a0 0xd924640)
0x7c5b3928 : 0x5426e9 (0xd923300 0xd929d80 0x0 0xffffffff)
0x7c5b3978 : 0x5439b9 (0xd923300 0x0 0x7c5b39a8 0xd924800)
0x7c5b39b8 : 0x542d91 (0xd923300 0x0 0x7c5b39e8 0x85f8f8)
0x7c5b39f8 : 0x963441 (0xd923300 0x0 0xd548cc0 0xd9248c0)
0x7c5b3a18 : 0x95be86 (0xd923300 0xd8a2000 0x0 0x7c5b3a78)
0x7c5b3a58 : 0x995d8a (0xd8a2000 0xd8a2d00 0x0 0xd912740)
0x7c5b3ae8 : 0x543f60 (0xd8a2000 0xd8a2d00 0x1 0x506b76)
0x7c5b3b48 : 0x542137 (0xd8a2d00 0xd8a2000 0xd9126a0 0xd9129c0)
0x7c5b3bf8 : 0x5426e9 (0xd8a2d00 0xd8fb8c0 0x0 0xffffffff)
0x7c5b3c48 : 0x5439b9 (0xd8a2d00 0x2 0x7c5b3c88 0x507001)
0x7c5b3c88 : 0x542d91 (0xd8a2d00 0x2 0x1 0x1)
0x7c5b3cc8 : 0x9340d0 (0xd8a2d00 0x2 0x7c5b3cf8 0x506785)
0x7c5b3cf8 : 0x938246 (0xd8a2f00 0xd8a2f00 0xd8a2d00 0x0)
0x7c5b3d78 : 0x153a184 (0xd8a2f00 0xd8eb480 0x1 0x1)
0x7c5b3d98 : 0x153ae4b (0xd8eb480 0x1 0x1 0x0)
0x7c5b3de8 : 0x153a6af (0xd8eb480 0x955778 0xd4efdc0 0x10001)
0x7c5b3e18 : 0x543f60 (0xd8eb480 0xd8a2f00 0x1 0x506b76)
0x7c5b3e78 : 0x542137 (0xd8a2f00 0xd8eb480 0xd89e760 0xd8d8e40)
0x7c5b3f28 : 0x5426e9 (0xd8a2f00 0xd8ace40 0x0 0xffffffff)
0x7c5b3f78 : 0x5443d5 (0xd8a2f00 0x0 0x7c5b3fac 0x1)
0x7c5b3fc8 : 0x2a179c (0xd884930 0x0 0x2a17ab 0xd722b7c)
Kernel Extensions in backtrace (with dependencies):
com.Mouse.driver.MouseSetting(1.0.1)@0x999000->0x9a0fff
dependency: com.apple.iokit.IOUSBFamily(4.2.4)@0x920000
dependency: com.apple.iokit.IOUSBHIDDriver(4.2.0)@0x992000
dependency: com.apple.iokit.IOHIDFamily(1.6.6)@0x956000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x909000
com.apple.iokit.IOUSBHIDDriver(4.2.0)@0x992000->0x998fff
dependency: com.apple.iokit.IOHIDFamily(1.6.6)@0x956000
dependency: com.apple.iokit.IOUSBFamily(4.2.4)@0x920000
com.apple.driver.AppleUSBComposite(3.9.0)@0x1539000->0x153cfff
dependency: com.apple.iokit.IOUSBFamily(4.2.4)@0x920000
com.apple.iokit.IOUSBFamily(4.2.4)@0x920000->0x955fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x909000
com.apple.iokit.IOHIDFamily(1.6.6)@0x956000->0x991fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,2 (Mac-F2268EC8)
System uptime in nanoseconds: 2438502263
unloaded kexts:
(none)
loaded kexts:
com.Mouse.driver.MouseSetting 1.0.1 - last loaded 1268654864
com.Seagate.driver.PowSecDriver 4.4.10
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.12
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOFireWireSBP2 4.0.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N, 4.64 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000 / 5One or both of these extensions may be incompatible.
com.Mouse.driver.MouseSetting 1.0.1 - last loaded 1268654864
com.Seagate.driver.PowSecDriver 4.4.10
The first one is where the panic occurred, so you might try removing whatever the mouse is and its driver to see if the problem is resolved. Alternatively, boot into Safe Mode and see if the panics stop.
Apple claims no responsibility for incompatible third-party hardware or software.
You can reinstall OS X to return to an earlier version:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download the appropriate Combo Updater to return to the version you desire from support.apple.com/downloads/. -
My macbook Pro is stuck on a grey screen with language select and every time i click english it brings me back to the same gray page with language select what do i do? Also i dont have enough monet to go to the apple store to get it fix and another thing this happen after i tried to factory reset it without the disck uising coomans i found on youtube.Lastly befor doing the comands my macbook would open any applications and the finder would just blink on and off on the dock.
Heres the link http://www.youtube.com/watch?v=Q5e5thk0O9oShut down your computer and disconnect all peripherals (keyboard & mouse if pertinent) from your computer. Now reboot.
If the Mac starts up normally, shut it down again and then plug in one of the peripherals (keyboard or mouse first) and start up your computer again. If it does so successfully repeat the process, adding one peripheral at a time until your Mac acts up. At that point, disconnect the last peripheral you added, reboot your Mac and search the peripheral vendor's website for an updated driver.
If no driver exists or the problem remain after installing the new driver, try a different cable or a different port on your Mac.
If none of the above works, again disconnect all peripherals from your Mac, hold down the "shift" key to start up in "Safe Boot" mode.
If the Mac starts up correctly, restart without pressing the "shift" key.
If your computer still does not start up properly, shut it down and restart it while holding down the Apple+Option-P-R keys; keep holding "all 4 keys" down until you hear the startup sound "twice."
If none of the above work Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
(If Disk Utility cannot repair, you will need a stronger utility (3rd party) - Diskwarrior or Techtool PRO)
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
Remove any 3rd party ram.
Reinstall Leopard - This will install a "fresh" copy Leopard without archiving old system files but leaves the rest of your files in place.
If you still want to restore your computer to factory level...
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.
To restore read the instructions in the Mac OS X v10.5 Leopard - Installation and Setup Guide PDF -
When i deploy a MDT image with a language pack installed (aka the language pack/package selection) I get a black screen saying "System preparing for first use"
However when I use a non-image aka the windows source DVD and deploy through MDT i can get it to install the correct language with the language selection build in MDT>
Anyone has any idea's how I can troubleshoot this?About the same here with MDT 2013 and Windows 8.1.
Added Language Pack as package to the Deployment Share. If I choose it when deploying I get the black screen with blinking mouse cursor. No problem with the default language (of the captured image).
My thought was that maybe versions do not fit because I make updates before creating my reference image. So Win version is 6.3.9600.17056 and LP version is 6.3.9600.16384.
Trying to already include the LP in the reference image would have been my next step. -
Lost language selection option
Hi,
I accidentally upgraded our GroupWise system using the gw8.0.2-92377_full_linux_en package rather than the gw8.0.2-92377_full_linux_multi package.
Now the language selection dropdown box is not there anymore on the WebAccess login screen.
I tried to install the right update package with no success. Can anyone tell me how to get the language selection back?
thanks, MikeOriginally Posted by tgm_its
Hi,
I accidentally upgraded our GroupWise system using the gw8.0.2-92377_full_linux_en package rather than the gw8.0.2-92377_full_linux_multi package.
Now the language selection dropdown box is not there anymore on the WebAccess login screen.
I tried to install the right update package with no success. Can anyone tell me how to get the language selection back?
thanks, Mike
Hi Mike,
When reinstalling, did you first manually remove the WebAccess application (rpm -e novell-groupwise-webaccess) package before reinstalling the multilingual one? Could be a difference there.
-Willem -
ThinkVantage System Update -- An error occurred while gathering user information
I receive this message after selecting "Get New Updates" in Version 3.14.0031 of this software. I am running Windows XP SP3 on an X200 Thinkpad. I have tried removing and reinstalling the program without success.
1. Version 6.0.5717.35 is for the ThinkVantage Toolbox and the version I have installed now is 6.0.5802.25. Is there a way to use Toolbox to do a System Update?
2. The ThinkVantage System Update I have installed is at version 3.14.0034 with a build date of 2011-4-18. The System Update installed this version itself and is showing as the current version.
So I seem to be up-to-date on the software but am still getting the same error message "An error occurred while gathering user information"; when the progress bar is at 9%.
Thanks, any help on this would be appreciated.
The information from the tvsu_log that might be relavent is:
Severe 2011-06-26 , 10:21:12
at Tvsu.Engine.Process.HelloProcess.Start()
Message: An error ocurred while using the MappingParser
Exception:
Message: Key cannot be null.
Parameter name: key
Type: System.ArgumentNullException
at System.Collections.Hashtable.ContainsKey(Object key)
at System.Collections.Hashtable.Contains(Object key)
at Tvt.Mapping.Languages.get_Item(String tla)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2011-06-26 , 10:21:12
at Tvsu.Engine.Process.HelloProcess.Start()
Message: A value could not be mapped when using the MappingParser or eGather execution failed
Exception:
Message: Error getting MappingParser properties
Type: Tvsu.Engine.Process.MappingInterfaceException
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2011-06-26 , 10:21:12
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isA fatal error ocurred while in the HelloProcess
Exception:
Message: A fatal error ocurred while in the HelloProcess
Type: Tvsu.Engine.Process.HelloProcessException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2011-06-26 , 10:21:12
at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
Message: Setting FAILED status.
Info 2011-06-26 , 10:21:12
at Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
Message: Error while gathering user information.
Exception:
Message: A fatal error ocurred while in the HelloProcess
Type: Tvsu.Engine.Process.HelloProcessException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetSystemProperties()
at Tvsu.Gui.Util.ProgressThread.InitSearch() -
.mac & system updates crash when I try to run them. I think it has something to do with isync, but not sure. I repaired the permissions, zapped the P-ram. What else can I do?
Carla
Message was edited by: Carla MiddletonCould be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
An Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc...
http://docs.info.apple.com/article.html?artnum=107120 -
U2 iPod 20GB Is *Stuck* At "Language" Selection
It's stuck and I'm stuck ...
Subject cranky music device was last used approximately 10 days ago. It had sat for a day or so and the battery appeared to be drained, so I placed it into it's cradle (connected to my XP system via firewire) to charge. It appeared complete, no "do not disconnect" message, so I did, and found it to be "stuck" at the "Language" selection screen.
I've done the "Five R's" more times than I care to think about. It goes through the "restore" process from the Updater just fine, and even acts as if it's downloading songs to it, because you can see it counting off songs in iTunes, but when all is done; it's back to the "Language" screen. No amount of "careful touching" on the click-wheel will make anything happen. And I can't say that the click-wheel itself is bad, because it lets me do the reset stuff fine.
Is there any kind of "hardware reset" software out there for us PC types, that let's us mess with our iPod's mind? I'm game to try and play, because, well, I can.
Help ... I miss my music!
SueHas your iTunes been updated to 7.0, and did you then allow the 1.2 iPod firmware update to install?
Your symptom is very similar to the problem I had updating my iPod to 1.2 (on Mac OS, not Windows). The songs would sync, and the song list and all the iPod information would show up in iTunes (after I reset the iPod while docked). But as soon as I disconnected, the iPod would freeze after about 5 seconds (usually still on Language Selection, but sometimes one or two clicks past that, if I was quick).
I ended up restoring the iPod firmware to version 1.1.2 (found the iPod Updater software for 6/28/06 on the support web site--don't know if the Windows version is available there).
I'm sticking to the old version (of the firmware) until Apple gets a patch version of iTunes 7 out.
-Rick
20" Intel iMac (Early 2006) Mac OS X (10.4.7) -
Problem with System Update 5.01.0005
Hi.
I have a X220 (PN: 42912BG) with problem installing the latest TVSU. It would not start, it only give me a message saying it can not find the C:\Program Files (x86)\Lenovo\System Update\ConfigService.exe. Does anybody els have this problem, and any good solution for fixing it?
I ve sent a email to Lenovo Support, but nothing happen - they say they forwarded my email to another team.
I tried to install a earlier TVSU 5 version, but it only say I have to upgrade my version. And then, back to the problem...
After installing TVSU 5.01 I no longer have the service called "System Update" availible in services.mcs.
And after this message the startup screen for TVSU5 coming, and a program stop working (Lenovo System Update TvsuCommandLauncher) stop working:
Hope for some feedback soon!
My computer is a X220, with Win7 Pro 64-bit.Current SU release date is 02/04/13 version 5.02.007
If the installer fails (interrupted), as shown in screen above. You will have to hunt down the msi install log.
Go to C:\Users\**your id**\appdata\local\temp folder. Look for tvsuSetup.log.
Go to the end of the log, and post any error codes shown.
Note: running the install standalone (not update in place), will allow a shortcut to SU to be placed in the start menu.
==
ie,
MSI (c) (A8:B0) [11:54:16:937]: Note: 1: 1707 MSI (c) (A8:B0) [11:54:16:937]: Product: Lenovo System Update -- Installation operation completed successfully.
MSI (c) (A8:B0) [11:54:16:953]: Windows Installer installed the product. Product Name: Lenovo System Update. Product Version: 5.02.0007. Product Language: 1033. Manufacturer: Lenovo. Installation success or error status: 0.
==
I have also seen another post,,i will have to hunt it down, which matches the UK post. Looked like a help screen for MSI installer. -
ThinkVantage System Update 5.02 problem -- System Update hangs or freezes when installing KB updates
Often after installing a KB update, System Update will restart the computer and then resume processing to install the next downloaded KB update. However, after restarting, it always freezes or hangs part way through the next KB install. After waiting 5 or 10 minutes, I click on "cancel." System Update acknowledges cancellation but nothing happens, and when I eventually give up and select "End task" in Windows Task Manager, I am informed that "This program is not responding."
Clearly this is a bug, perhaps arising from an license consent dialog box that fails to pop-up. I have resorted to downloading and installing these KB updates one-by-one after a clean install of Windows 7 64 bit on my T400 model 2764CTO. Service Pack 1 is installed and Microsoft.NET Framework 3.51, which satisfies Lenovo's requirements. I am running BIOS 3.11 and plan to update it, but would like to solve this problem first, as I would hate to experience a freeze during a BIOS update!
Anyone else having this problem, or any solutions?DID you get the machine from someonelse, outside of Lenovo? DID you upgrade the original o/s?
what o/s?
==
KB are offered by microsoft, not Lenovo/su. Under a rare condition, SU will offer as KB. A known instance, where microsoft offers HOTFIX, but not for monthly update distribution. Lenovo has their version of this KB. Probably this HOTFIX fixes a problem in Lenovo land driver that needs the hotfix.
I am amazed at how many KB fixes show up for your machine!!!
==
Clearly this is a bug, perhaps arising from an license consent dialog box that fails to pop-up. << assumption, please docment.<<<
Always update your BIOS 1st, the Net frame (v4?). Then try the update land.
===
As I would hate to experience a freeze during a BIOS update
Dont BIOS update during a rain storm. or power fauilure. Always use a ISO (cd) version of this. Download/burn this version in case. Then use the other version, Update from windows. (you now have a backup).
Please research your hardware install guide, as too how to RESET BIOS eeprom. Get tweezers, change the jump prom clip. BIOS flash from 0. Jump prom clip back. Is this scary, yesl jumper is on mother board.
so
1 3 5
2 4 6
Plastic jumper is 34 56. Change to 1234, and you reload a bios from blank. You can enter UUID, serial number and fun stuff.
Do not loose the plastic jumper. Turn the a/c off. Have reading glasses. But this is the solution to what if BIOS update freezes. Also have a ISO backup of the previous release of BIOS on CD. -
Lenovo System Update 5.0.3 failes to download packages
Hello,
SU shows an error dialog saying "An error occurred while downloading packages.".
I reinstalled SU and Solution Center and updated BIOS. But it still does not work...
I checked several posts in this community.
System Update fails to download updates
Lenovo System Update 5.03 on T430u doesn't report software updates
And I knew that tvsu_log_xxx.txt has important information for debugging.
It turned out that SU failed to download "HelloLevel_9_08_00.xml" for the following reason.
"An error ocurred while setting the digital certificates for this download"
What is this? Do the digital certificates mean SSL certificate?
Anyone know how to solve this?
Regards,
Yusuke Yamasaki
systeminfo
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Manufacturer: LENOVO
System Model: 20ANCTO1WW
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2701 Mhz
BIOS Version: LENOVO GLET65WW (2.19 ), 2014/01/14
tvsu_log_140219182345.txt
[Lenovo System Update build: 2013-10-31 5.03.0008] 2014/02/19 18:23:45
Info 2014-02-19 , 06:23:45
場所 Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2014-02-19 , 06:23:45
場所 Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2014-02-19 , 06:23:46
場所 Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: JP
The default language is: JP
The OS language is: JP
The language loaded type is: OS
Severe 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 4.0.30319.18444
Info 2014-02-19 , 06:23:46
場所 Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2014-02-19 , 06:23:50
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_08_00
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:50
場所 Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2014-02-19 , 06:23:50
場所 Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: Setting certificates...
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: An error ocurred while setting the digital certificates for this download
Exception:
Message: 'System.Net.ServicePointManager' のタイプ初期化子が例外をスローしました。
Type: System.TypeInitializationException
場所 System.Net.ServicePointManager.set_CertificatePolicy(ICertificatePolicy value)
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Status set to FAILED
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Message: Some error occurred in download module :
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): JP
MTM: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelloProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The process HelloProcesshas been finished.
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PostTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Return the System Properties
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
Message: Get Applicable Updates
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
Message: Launching Egather
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather complete.....
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: Launching HelpCenter
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Severe 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 System.Configuration.ConfigurationManager.PrepareConfigSystem()
場所 System.Configuration.ConfigurationManager.GetSection(String sectionName)
場所 System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
場所 System.Net.Configuration.WebRequestModulesSectionInternal.GetSection()
場所 System.Net.WebRequest.get_PrefixList()
場所 System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
場所 System.Net.WebRequest.Create(String requestUriString)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.IfModifiedSince(String url, DateTime dtSince, DateTime& dtActual)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting DONE status.
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelpCenterQuestProcess
Severe 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception is種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.Start()
場所 Tvsu.Engine.Task.Task.StartExecution()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.StartExecution()
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < パッケージのダウンロード中にエラーが発生しました。 >
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:58
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:24:02
場所 Tvsukernel.FlowScreens.MainFrame.cmContextHelpSUhelp_Click(Object sender, RoutedEventArgs e)
Message: Context Help will be displayed.
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < 本当に System Update を終了しますか? >
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2014-02-19 , 06:24:09
場所 Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2014-02-19 , 06:24:09
場所 Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application
Solved!
Go to Solution.I'm having a similar problem with 5.0.5. Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there. Errors below in the log.
If I look at the XML file mentioned below, it's zero-length (empty).
Severe 2014-04-01 , 05:43:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_09_00.xml, this XML file is not well-formed
Exception:
Message: Root element is missing.
Type: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2014-04-01 , 05:43:17
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: Index and length must refer to a location within the string.
Parameter name: length
Type: System.ArgumentOutOfRangeException
at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogDescriptorFileName()
at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Severe 2014-04-01 , 05:43:18
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while downloading packages. >
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