System Update Windows 7 Update Module KB2615763

System Update (5.02.0007) schlägt mir zur Installation folgendes Update vor: Windows 7 Update Module KB2615763.
Beim Versuch es zu installieren schlägt es fehl. Danach habe ich versuch es manuell zu installieren. Es erscheint das Fenster "Eigenständiges Windows Update Programm" und die Fehlermeldung "Das Update ist nicht für diesen Computer geeignet".
Finde ich sehr unschön. Wenn es nicht geeignet ist, warum wird es dann angezeigt? Könnte dieses Update das Problem beheben mit meiner externen USB 3 Platte, die nur an USB 2 Ports funktioniert?
Besten Dank für Eure Hilfe.
Thinkpad T530 (239237G)
Windows 8 x64
Samsung SSD 840

JamesAtlick schrieb:
System Update (5.02.0007) schlägt mir zur Installation folgendes Update vor: Windows 7 Update Module KB2615763.
Schaue erst einmal in Systemsteuerung - Programme und Funktionen nach, ob es nicht vielleicht schon installiert wurde.
Zum Patch:
Included QFE and the description are listed as below:
QFE#
Description of Software
2615763
"0x000000D1" Stop error when you connect a USB composite device to a computer that is running Windows 7 or Windows Server 2008.
 Quelle
Siehe auch: http://support.microsoft.com/kb/2615763
Unter den Link zu "Quelle" findest Du auch den Patch zum manuellen Download sowie die Installationsanleitung.
My home-forum: http://www.thinkpad-forum.de
Wiki: Deutsches ThinkPad-Wiki English ThinkWiki
My ThinkPad-Collection

Similar Messages

  • ThinkVantage System Update 4, Windows 7 x64, and LAN repository are failing with T410 laptops

    I've been using TVSU/TVUR for a few years and they're excellent tools.  Life would be much harder without them.
    Recently I acquired some ThinkPad T410's with Windows 7.  As usual, I applied an existing Windows 7 image (from a T400), and ran TVSU.  Group Policy settings populate the TVSU reg keys with the UNC path to the update repository on my LAN.  So far so good.
    Now things get weird.  TVSU asks for a username and password when first connecting to the repository at \\servername\sharename\path.  That shouldn't be necessary - I can browse that path as the logged-in domain user.
    No matter what I put in the username/password prompt, whether I hit OK or cancel, TVSU proceeds to scan the directories in \\srvername\sharename\path for relevant updates.
    Once it finds 15 updates, I select them.  Clicking on the "details" option for any updates brings up an empty window, no text.  If I try to download updates, it starts chugging along and quickly finishes, reporting "15 packages did not download". 
    I don't have this problem with other Win 7 x64 T400's, or other laptops running other OS's.  I don't think the repository is corrupt, since other systems can download and install updates.
    Where do I go from here?
    dcsln

    Here's the interesting part, near the end, of the tvsu log on another T410 with the same symptoms after tagging two updates for download, and failing to download both:
    Info    2010-08-10 , 07:12:00
        at Tvsu.Engine.Task.Task.Start()
        Message: Executing the StartProcess PackageInstallerProcess
    Info    2010-08-10 , 07:12:00
        at Tvsu.Engine.Process.PackageInstallerProcess.ChangeDownloadFailedUpdates(ArrayList list)
        Message: The update Lenovo ThinkVantage Toolbox (64-bit) download failed, the file C:\Program Files (x86)\Lenovo\System Update\session\LTTsetup_60551461x64\ does not exist or the file's CRC is incorrect..
    [note: this directory exists]
    Info    2010-08-10 , 07:12:00
        at Tvsu.Engine.Process.PackageInstallerProcess.ChangeDownloadFailedUpdates(ArrayList list)
        Message: The update Windows 7 Update Module KB981112 64bit download failed, the file C:\Program Files (x86)\Lenovo\System Update\session\os7011ww_64\ does not exist or the file's CRC is incorrect..
    [note: this directory exists.  There's a CRC string in the xml file in the listed directory for os7011ww_64.exe, but the .exe isn't there, which might make it fail the CRC.]
    Info    2010-08-10 , 07:12:00
        at Tvsu.Engine.Task.Task.Start()
        Message: Executing the PostProcess PackageInstallerProcess
    Info    2010-08-10 , 07:12:00
        at Tvsu.Engine.Task.Task.Start()
        Message: The process PackageInstallerProcesshas been finished.
    Info    2010-08-10 , 07:12:00
        at Tvsu.Engine.Task.Task.StartExecution()
        Message: PostTask
    Info    2010-08-10 , 07:12:00
        at Tvsu.Sdk.SuSdk.InstallUpdates(Update[] updatesInstall, Update[] updatesDefer, downloadingDelegate downDelegate)
        Message: Return install Updates
    Info    2010-08-10 , 07:12:00
        at Tvsu.Gui.GUIController.ShowResults()
        Message: Displaying install results...
    Info    2010-08-10 , 07:12:00
        at Tvsu.Gui.FlowScreens.Results.AdjustComponent()
        Message: System updated:
        Installed=0
        Not Installed=Tvsu.Beans.Update[]
        Deferred=0
        Download Failed=2
        Hidden=0
    Info    2010-08-10 , 07:12:00
        at Tvsu.Gui.MainFrame.SetScreen(String screen, EventHandler[] eh)
        Message: Loading Results screen on Action pane.
    Info    2010-08-10 , 07:12:49
        at Tvsu.Gui.GUIController.AskBeforeClosing()
        Message: Close System Update?

  • Windows 7 Update module

    Hi ,
    http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-76910
    i am having a warning while trying to install this update module for my system. warning says " this update is not applicable to your computer " .
    there are about 10 update modules which i ve downloaded from lenovo site for my laptop and i was able to install them successfully.
    but since i have installed Service Pack 1 for Win 7 i realised that i am getting that warning while trying to install the update modules.
    do u think it is becuase of SP1 or sth other ? any idea ?
    thank you.
    my laptop is >
    ThinkPad Edge 13 type 0196-2zg
    windows 7 x64
    Moderator Note: Edited subject to match content.
    + ThinkPad X201 3626-FBG / Intel Core i5 M520 2.4Ghz / DDR3 8Gb / Intel SSD 730 Series 240Gb / 12.1" WXGA 1280x800px / Dual boot Win7 Pro x64 - Ubuntu 14.04 LTS 64bit + X200 Ultrabase + ThinkVision L2250p

    I didn't trash your message, it's in the forum housekeeping's board:- http://forums.lenovo.com/t5/Forum-Housekeeping/forum-doesnt-work-with-IE9/td-p/393449
    I only split it and moved the empty post out of sight, sorry for the inconvenience.
    P.S. You're welcome
    Maliha (I don't work for lenovo)
    ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
    IdeaPad: U350
    Apple:- Macbook Air [Snow Leopard]
    Did someone help you today? Compliment them with a Kudos!
    Was your question answered today? Mark it as an Accepted Solution! 
      Lenovo Deutsche Community     Lenovo Comunidad en Español 
    Visit my YouTube Channel

  • About all those Windows 7 Update Modules (for X120e)

    Hi All,
    My X120e built-in Lenovo update program recommends me to download many of those "Windows 7 Update Modules", what are they?  There are like 6 that it recommends (and 12 as listed as X120e compatible on this page: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-76363, all with the same name but with different dates and numbers.  Should I download them all?  If yes then in what order?  Or simultanuously?
    Thanks.
    Moderator edit: Fixed link.
    Solved!
    Go to Solution.

    Run Windows Update first, then see if System Update still offers them.
    W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
    X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
    Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

  • System update 5.03 for T520i 4239CTO running windows 7 64-bit does not execute

    Hi, I've just installed the latest Lenovo system update software but it does not run properly. I just get the initial popup screen showing the version but nothing else happens. Looking at the event viewer I see an error saying "Retrieved null machine type model". Any advice on how to resolve this ?
    Tx,

    Hi strangerland, don't give up hope -- I'm using Firefox 36.0.4 on Windows 7 right now.
    That said, I understand troubleshooting fatigue and when you find time to think about Firefox again, and have the opportunity to shut down and restart Windows, you might try testing in Windows Safe Mode with Networking, a mode that blocks some external programs that can interfere with Firefox.
    * [http://windows.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode#1TC=windows-7 Advanced startup options (including safe mode) - Windows Help]
    * [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Start your computer in safe mode - Windows Help]

  • Windows Update Client failed to detect with error 0xc8000247 after using Lenovo System Update 5

    My Windows 7, SP1 was running fine, until I installed few updates on 10/15 using Lenovo System Update 5 then Windows Update stopped working, shows as RED:
    {CE3119AD-35EF-41CF-9C21-C7698FEB8393}    2013-10-14 21:53:00:256-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 4 updates.
    {EB17A01A-EB6E-49FF-9EA2-AA0DD063B4B1}    2013-10-15 04:15:54:069-0700    1    162    101    {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}    201    0    AutomaticUpdates    Success    Content Download    Download succeeded.
    {77DAE88F-2795-4258-8BBF-8D27E53662CF}    2013-10-15 12:10:38:196-0700    1    193    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates:  - Security Update for Windows 7 for x64-based Systems (KB2862330)
    {1398F777-3AEF-4D1D-BE4C-407EC4AEAD4C}    2013-10-15 12:15:25:676-0700    1    183    101    {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}    201    0    AutomaticUpdates    Success    Content Install    Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB2862330)
    {A220898A-E5FE-4FE7-8413-2B0C7B4013D0}    2013-10-15 12:15:25:766-0700    1    202    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Reboot completed.
    {A5400FF2-33ED-4A47-8409-13E5DFE16A6D}    2013-10-15 19:29:31:486-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    ChkWuDrv    Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
    {43C533EE-775D-445E-A652-06648B72DE65}    2013-10-15 19:29:49:702-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    ChkWuDrv    Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
    {D6AAAFFB-7F18-4A7E-B39D-1BA09CDC5E6D}    2013-10-15 19:30:05:744-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 3 updates.
    {4E73B1C1-5BA2-415D-AB34-92F7AB3DB418}    2013-10-15 19:30:08:753-0700    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    ChkWuDrv    Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
    {51248882-41AC-4E59-B813-87AD326310AD}    2013-10-15 20:00:05:044-0700    1    183    101    {DBD3B4E9-0357-47DA-8317-D0CF2163BFE6}    501    0    wusa    Success    Content Install    Installation Successful: Windows successfully installed the following update: Hotfix for Windows (KB2661796)
    {FB2B8E5E-442C-4E76-B23D-6A41B4324C9D}    2013-10-16 00:11:39:832-0700    1    148    101    {00000000-0000-0000-0000-000000000000}    0    c8000247    AutomaticUpdates    Failure    Software Synchronization    Windows Update Client failed to detect with error 0xc8000247.
    Lenovo Thinkpad W500, Intel (R), Windows 7, SP1, latest updates as of Oct 15
    (1) Checked Setting,  set to automatic update whenever, even changed to never update, rebooted the OS and changed back to automatic update and rebooted the OS.
    (2) Stopped Windows Update Services, renamed SoftwareDistribution folder and started the window update services and rebooted.
    (3) Ran MS FIXIT
    (4) Ran System File checker Scan (sfc /scannow)
    (5) Ran CHKDSK /F
    (6) Installed "Intel Rapid Storage Technology" drivers from Lenovo site
    (7) Ran Update for Windows 7 for x64-based Systems (KB971033)
    None of the above possible recommended solutions were able to fix the issue yet and now I am getting a message your Window is Not Genuine!
    Any help or guidance is appreciated.
    Solved!
    Go to Solution.

    The Lenovo System Update installed the "Intel Matrix Storage Manager driver 8.9.2.1002" right before the Windows Upgrade got broken. So in the Device Manager under IDE ATA/ATAPI Controllers, I choose Intel ICH9M-E/M SATA AHCI Controller, on the Driver Tab, I choose the option "Roll Back Driver" and after rolling back the driver and restarting the OS, now Windows Update is working like a Champ!
    The End!

  • Lenovo System update 5.1 won't install on windows 8

    My sytstem update worked for a few weeks in windows 8 and then it stopped loading.  I tried to do an uninstall and reinstall but unfortunately I get the following message "the wizard was interrupted before lenovo system update could be completely installed" I read forums that I need to have .net install which I already have so what else could be the problem.  Are there any files that I should make sure are deleted?
    Solved!
    Go to Solution.

    Had the same issue and the same error message after System Update 5.01.0005 stopped working and would not install after being uninstalled.
    I looked at the installation log and there was an error about service installation failure. So I looked at the Windows Services, and there was a System Update service installed, pointing to a non-existing folder under Program Files (x86). I removed the service manually (sc delete SUService from administrative command prompt) and after that System Update installed fine.

  • Syncronizing my 3gs with itunes the sync does not finish because itunes allways crash and stuck i made some troubleshoots like reinstall again but nothing and my itunes is update and the system is windows vista home premium.Please help me...

    Syncronizing my 3gs with itunes the sync does not finish because itunes always crash and stuck and i can not sync my device, i dont no whats wrong because the itunes even can not  acess itunes store, still loading waiting for itunes store and nothing.I tryed reinstall itunes but just waste of time.
    My itunes is update, iphone 3gs 4.3.4, system is windows vista home premium.
    Please help me.

    I also have the Mcaffe security centre so on the face of it we have very similar situations and I had not problems.
    You asked what I meant about saving the installer on your PC.
    When you go to the iTunes download page:
    http://www.apple.com/itunes/download/
    And click on download, you should be offered the choice of running the installer or saving it. You need to click on save and then choose a folder on you PC where you want it saved. But I think you already did that.
    After the installer file - iTunessetup.exe - is save on your computer, you double click on it to run it.
    It's very odd that the installer fails at different stages. usually when the installation fails, it is at a specific stage and usually generates an error message.
    I am afraid I am mystified. Have you had any other problems with your PC which might suggest a general problem not specific to iTunes?
    The only other suggestion I have is to download a fresh copy of the installer - in case it got corrupted. You could also try using "run as administrator" to run the installer. It should be an option if you right click on the installer file.
    The other thing it might be worth trying is to install it from another account, but you would need to create another administrator account if you don't a;ready have one. Or if you have another account that is not an admin account, you can temporarily promote it from the control panel>>User accounts.

  • System Update 5.0.2 fails to install on Windows 8.1 Preview

    I am trying to install System Update 5.0.2 on a W520 running a fresh install on Windows 8.1 Preview.  Solution Center is already installed.  No other software has been installed on this box, other than standard windows updates.
    When I try to install SU5.0.2, I can get to the EULA screen, click on the "I accept ..." toggle, Next button enables, but does nothing when I click it.
    Any suggestions on how to SU5.0.2 to complete?
    Thanks.
    Tom
    Here are the last lines in the tvsuSetup.log file after I try to press next, but before I cancel the install.
    Action ended 10:23:37: CostFinalize. Return value 1.
    MSI (c) (9C:3C) [10:23:37:709]: Doing action: MigrateFeatureStates
    Action 10:23:37: MigrateFeatureStates. Migrating feature states from related applications
    Action start 10:23:37: MigrateFeatureStates.
    Action ended 10:23:37: MigrateFeatureStates. Return value 0.
    MSI (c) (9C:3C) [10:23:37:709]: Skipping action: PatchWelcome (condition is false)
    MSI (c) (9C:3C) [10:23:37:709]: Doing action: InstallWelcome
    Action 10:23:37: InstallWelcome.
    Action start 10:23:37: InstallWelcome.
    MSI (c) (9C:3C) [10:23:37:709]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'InstallWelcome'
    Solved!
    Go to Solution.

    So first of all you solution.
    open Command Controll (CMD) (i would recommend in administator mode)
    navigate to the folder where you saved your "systemupdate.exe" 
    type systemupdate502-06-26-2013.exe /s /a /v"/qn"
    (this will install System Update silent. For more inforamtion about that you should visit the microsoft support)
    Now wait a bit (depends on how fast your maschine is)
    Now open Metro, press this new little "down arow" and there you must find your installed systemupdate
    So and now a few words more:
    I had this same Problem on a Leaked Final Windows 8.1 version. This means when in October Win8.1 will offical realease, Systemupdate will not work. I think lenovo should go back to his roots and provide the best support they could instead of blocking all work to Windwos 8.1 Threads. I know many people that buy your Laptops only because of the good support.

  • After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7) The window don't open or they are there  and only in an outline, kind of like they're behind the screen. I have also done a system update and then a syst

    After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7)
    The window don't open or they are there  and only in an outline, kind of like they're behind the screen.
    I have also done a system update and then a system reinstall.
    What now? incident nr, 526941222.

    After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7)
    The window don't open or they are there  and only in an outline, kind of like they're behind the screen.
    I have also done a system update and then a system reinstall.
    What now? incident nr, 526941222.

  • "System Update" refuses to load; perpetual restart message leads nowhere. R40, Windows XP.

    Folks,
    I get the following error message continuously - System Update never starts up, even after clicking "OK"; the only thing that happens is this error message goes away for about ten or fifteen seconds and then comes back. The only way I can get rid of it is to go into Task Manager and kill both of the relevant processes.
    http://files.iclippy.com/109436/1251274772.jpg 
    I removed and re-installed System Update 3.14 (the latest "driver"), and then removed that and installed an earlier version - no difference. I also repair-installed Microsoft NetFrame 2.0 ( or something like that), since System Update 3.14 apparently needs that - it didn't help .
    I hadn't run System Update in - god knows how long, so, wanting to make a fresh back-up after running CCleaner and doing AVG Anti-virus and Ad-Aware scans, I decided it was about time to see what the latest Lenovo updates were first; now this.
    Any ideas on how to get System Update to function properly on my machine (R40 2897-54U running Windows XP)?
    Note from Moderator:  Image(s) >50k converted to link(s).
    E
    Thinkpad R40 2897-54U running Windows XP Pro

    Hi,
    the firs thing, that I saw is, that you are using a realy old version of TVSU. You are using 3.13.0009.
    Go to following link and download the latest version of TVSU: <3.14.0024>
    http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=TVSU-UPDATE
    And then make following steps:
    - delete the old version of TVSU using Control Panel
    - once it's removed, go to %programfiles%\Lenovo
    - if you see the folder "System update", then delete it manually
    * reboot the machine
    - after it starts back to OS install the downloaded version of TVSU
    - once it's installed, check whether it's working
    From your logs it's obvious, that this aplication could not be started in your environment/OS. TVSU could not be started, but unfortunately the reason is not realy shown.
    Test the above and let me know about the results
    Rgrds

  • System Update Error on Windows XP 64 bit

    When I try to run System Update on my T410 which I have just installed Windows XP 64 bit on, I get the following error message.
    Searching for Updates
    An error occurred while gathering user information.
    System Update does nothing after that.

    Hello,
    I don't believe that Lenovo ever shipped a T410 with Windows XP Professional 64-bit Edition, so you'll likely need to manually download device drivers for the various hardware components from the various silicon manufacturers' web sites (i.e., Intel, nVidia and so forth).
    Regards,
    Aryeh Goretsky
    I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
    S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
      Deutsche Community   Comunidad en Español Русскоязычное Сообщество

  • System Update 4 on Windows 7 64bit - An error occurred while gathering user information

    Dear all,
    I installed System Update 4 on Windows 7 64bit (X300 laptop) and keep getting "An error occurred while gathering user information" at about 9% of Searching for agent updates.
    I tried searching Google and this forum for possible solutions, but without much success. I would appreciate any help on this.
    Thanks in advance!

    Hi,
    in this situation try following:
    open registry:
    HKLM\Software\Wow6432Node\Software\Lenovo\System Update\Preferences\UCSettings\RunTime
    check if the informations are correct.
    In case not, then correct them.
    - Try to run TVSU as Administrator (right-click on it and select Run as Administrator)
    In case this will be of no use, then just go into the install folder of TVSU and there you will see the folder called "Logs". In there you will for sure find the exact information on what went wrong. Perhaps some proxy config, or just the server was unavailable.
    Cheers

  • System Update 4.0.0046 install fails on Windows 7 SP1

    I just tried updating my Lenovo System Update to the latest version compatible with Windows 7 SP1 (version 4.0.0046), and it fails every time with the following error:
    Windows cannot find 'C:\Users\DARREN~1.STI\AppData\Local\Temp\pftD0BB.​tmp\setup\pasinst.exe' Make sure you typed the name correctly, and then try again.
    I looked in the 'pftD0BB.tmp' folder and there is no 'setup' folder, so I'm guessing this is an error in the installer?
    Any ideas? Definitely want to get this up and running again.
    Thanks,
    Darren David

    It's no longer (sadly) surprising to me that this issue has not been publicly addressed and that I experienced the same issue with 4.0.100.1124 today.
    Here is what worked for me.  I don't have the bandwidth to test this again, nor is it likely the most direct method (I'm sure several of these steps are redundant).  And I hate authoring instructions for just about anything.  Just my blundering path to a non-failing installation. 
    1. Downloaded the systemupdate40-2011-02-18.exe from the Lenovo support site.  
    2. Ran systemupdate40-2011-02-18.exe and was presented with the "Windows cannot find..." love note.
    3. Unpacked systemupdate40-2011-02-18.exe (I use winrar) to a folder on the desktop (e.g. \sysupdate\)
    4. Ran setup.exe within that folder...same failure to find psainst.exe
    5. Located and executed psaddZip.exe within same folder.  This unpacks to a \setup folder with, surprise surprise, psainst.exe within.
    6. Ran setup.exe again.  Successful installation.
    System Update 4.0.1.x.whatever ran, checked, and updated beautifully, and then BSOD'd on restart.  But I'm still here.  
    Your mileage will most certainly vary.  
    wws

  • System Update Problems - Windows XP 64bit with SP2

    Hi,
    I have been Googling away but can't seem to fix my error when running System Update 3.14 on Windows XP 64bit with SP2. I keep getting the following error at 9-10%:
    "An error occurred while gathering user information"
    Has anyone managed to get this working on this OS?
    I have tried uninstalling and reinstalling and also uninstalling .NET 3.5 but nothing has worked.
    Thanks.

    Hi,
    x64 Bit XP is not supported by TVSU, so I really doubt, that there is an official fix for this one.
    Cheers

Maybe you are looking for