System user is not working

Hi everybody,
We have created a function in SAP that executes a transaction -fv60- filling it with the data that we have in an idoc that XI have sent to SAP previously. If we execute the function with a dialog user, everything goes ok but if we try to execute it with a system user -we have tried with a communication user too- it does not work. There is no error in the trace when we use the system user., We can not use a dialog user due to security reason. Any idea?
Thanks in advance for your help
Diana

You do not have authorization to see user detials in prodcution. Ask Basis team to get you auth. and then this BAPI will work,
Basically, u dont have authorization to object S_USER_GRP in prod. Get auth to this object from basis

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