System won't turn off, restart, hibernate or sleep after Windows 8.1 upgrade

Help, please!!
Two days ago in windows 8 store popped up an update to windows 8.1 for my pc. I am an owner of two notebook PC-s, both Lenovo, G580(which upgraded successfully without any issues, also it has intel inside) and G585(which upgraded without any issues, untill
the set up completed and it booted up, it has AMD)
So the AMD one, Lenovo G585, refuses to shut down, restart, sleep or hibernate, the only way to shut it down is to force it to turn off, meaning i have to press the power button for a couple of seconds. Along with other issues this is the only one i wasn't
able to resolve. I have contacted my Lenovo support and they said there is nothing they can do and that i can only wait for an update... and in the meantime am i supposed to let this windows 8.1 upgrade
mess up my new notebook?
Ok, so i was stupid enough not to run windows 8 backup before i started this update, silly me, thinking what could go wrong, it's not like M$ described this upgrade as something like evolution of the century,
but enough about that, i have tried every possible solution, updated my drivers, run admin cmd and typed powercfg -devicequery wake_armed - it displayed NONE, typed powercfg -lastwake - it displayed wake history count - 0, i tried entering BIOS and checking
if there is anything in there i could possibly change, found nothing, tried disabling hibernate, still nothing, and each time i try putting my pc in one of those states the screen turns off, and it all seems like the pc will any moment and yet nothing it just
stays on for countless hours unless i once again force it to shut down, also when in sleep mode no keys work for waking it up, mouse and keyboard are meaningless, the only button that works is the power button which turns it off completely and then i can turn
it on all the way from the begining, so far at least that makes me happy, but continuing like this i will mess up my PC.
PC specs:
OS - Windows 8.1 x64, came preinstalled Windows 8 x64
Processor: AMD E-300 APU with Radeon HD Graphics 1.30GHz
RAM: 4GB
Microsoft, any solutions to this one? 

Last week I put a new hard drive in and loaded Windows 8 instead of Windows 7 (which I was previously using), it is a legit copy I had purchased and downloaded from Microsoft when Windows 8 first came out.  I had problems with activation, called Microsoft
and they remotely connected fixing the problem.  Sleep Mode worked until it did the 8.1 upgrade.Now the System will not turn off, Sleep or Hibernate.  If I go to Sleep or Hibernate, the monitor turns off, hard drive turns off, but the fans are still
running.  Try to wake up with mouse and nothing happens, have to hit the restart button.  If I try to shut down, it does the same thing, I can only shut down by holding the button.  I have tried everything suggested here, nothing has worked. 
I would reload, but don't want to have to go through the problem of activating again.  The system32>sfc /scannow found nothing wrong, network adapter is not allowed to wake the computer, sharing turned off, and disabled the hybrid-shutdown-feature. 
Computer has been scanned and re-scanned, not infections.  Video driver was re-installed.  I have checked all settings in BIOS.
I was hoping that someone has found a solution to this problem.
Intel Pentium D CPU 3.73GHz
8.00GB RAM
NVIDA GeForce 9800 GT x 2 (SLI)
64-bit Windows 8.1 Pro with Media Center
No pen or touch input

Similar Messages

  • Macbook Pro 10.6.8 will not turn off, restart, or even sleep after upgrading to OS X Mavericks

    It was working fine for the first 4 days until now, the computer won't turn off, won't restart, and won't sleep. When click on those button, the computer has no response. Also the iMessage App appears to not working as well. I tried forced turn off by holding the power button, but then it takes about 1 to turn back on. And now after it is on ago, it won't turn off again. And the Imssage is not working again. Other apps seems works just fine. Any suggestion?

    Hi, Kinshinhh. 
    Thank you for visiting Apple Support Communities.
    I would recommend processing an SMC reset on your MacBook Pro. 
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    If experiencing issues with messages, try the steps in the article below. 
    Connection Doctor
    In Messages, you can select Video > Connection Doctor to assist you with possible connection issues. Connection Doctor shows the following details:
    Statistics–With the following details
    Chat Duration–How long the chat has lasted.
    Frame rate–The number of frames per second (fps) that video plays.
    Bit rate–The average number of kilobits that one second of video data uses (kbits/s).
    Frame size–The resolution, in pixels, of the video. The mew pixels, the more detailed the image.
    Audio and video quality–100% means no loss of quality. Issues may occur if quality falls below 90%.
    Capabilities–A pane that shows you what capabilities you have based on your computers hardware and Internet connection.
    Network Statistics–Displays information about your bandwidth settings and network router type.
    Bandwidth limitation–Indicates whether the bandwidth has been limited to a particular speed in Messages.
    Tip: Click "Settings…" to open Messages preferences and adjust your "Bandwidth limit:" setting.
    Router type–Identifies the kind of network address translation (NAT) router your computer is using to communicate with other devices. Router type are:
    Tip: Consult with your network administrator, if you have a router type other than "Full Cone".
    Full Cone–Anyone on the Internet can send replies to the computer.
    Restricted–The router associates the translated address and port with a particular destination address. Replies from other addresses are filtered out.
    Port Restricted–The router associates the translated address and port with a particular destination address and port. Replies from other addresses and ports are filtered out.
    Symmetric–THe router associates the translated address and port with a particular destination address and port, but uses ad new translated port for each destination address and port.
    Unknown–The type of router could not be determined.
    Error Log–Inspect reported errors in the Messages error log. Note: This option is dimmed if there are no errors present.
    Mac Basics: Messages
    http://support.apple.com/kb/HT5395
    Cheers,
    Jason H.

  • K7N2 Delta ILSR won't turn off, just restarts

    K7N2 Delta ILSR won't turn off, just restarts.  Every time I click on "Turn off computer" in Windows XP, it shuts down, but restarts again. Could this be OS related, or perhaps Bios related. My other machine, almost identical to this one, except that the other machine has BIOS rev 7.6 and this one 7.2.

    PSUs seem to be yr favorite subject, but I'm afraid this time it's software. I experimented some more as the problem only occured after installing the Nvidia drivers. Comparing the system settings in the device manager before installing drivers and after installing them, reveils that the problem shows up when AGP HOST TO PCI BRIDGE is installed. When killing this item the PC shuts off properly. Unfortunately when turning back on, Windows automatically reinstalls the PCI bridge and I have the problem again. LOOKS LIKE A MSI SOFTWARE PROBLEM !
    By the way I have a PCI graphics board and not AGP in the failing PC (the good one has AGP graphics).
    Now what?
    R.

  • Mac book frozen, won't turn off or restart.  I don't have any programs open.

    First thing this morning my computer is frozen, it won't turn off or restart.  I don't have any programs open.

    Thanks, that didn't work a few minutes ago but it did this time.  I guess it just needed a few minutes.  Problem solved.  Thanks again!

  • IMac G4 won't turn off

    hey, my iMac G4 won't turn off. When I select "Shut Down" from the Apple menu, nothing happens. If I press 'OptionShift+CommandS' nothing happens. Each time I want to turn off my computer I have to manually hit the power switch, which I'm sure isn't too good for it.
    Any advice?

    nevermind, I fixed it, there was some kind of stupid option to disable the shutdown & restart buttons in the Apple menu, I must have done this w/o realizing it. Oh well, at least this debacle reminded me to run a system scan w/ techtools

  • IBook Won't turn Off.

    Yes, Werid, But My iBook G3 won't turn off. When i Go and click on the apple To "log off, Restart, Sleep Or Shut down" The menu closes and The computer Stays on and does not shut down. I then force Quit all the Programs Runing, And tryed to shut down again, No shut down.
    I have to Press and hold the power button And hold it til' it shuts down or Remove the Battery.
    I know this is not good for the Hard Drive so I run Safe Boot Regerly, But I really what it to shut down again.
    Can anyone help me?
    iBook G3, 128MB RAM, 30GB HD,12"in.,800MHz, Dual usb, 10.3.9

    Do you have to use Force Quit to quit applications? Can you quit applications normally (from the Menu Bar contextual drop-down or using Command + q)?
    Do you still have your OS 9 startup volume? If you're not sure, go to System Preferences > Startup Disk and see if it shows up as a startup option. If it does, select it as your startup disk and shut down. Then start up in OS 9 and see if you are able to shut down normally from there. (This eliminates the possibility of a hardware problem if you are able to shut down normally in OS 9.)
    If you no longer have the OS 9 installation, try creating a new user (System Preferences > Accounts). Log out and log in as the new user. Is the new user able to shut down normally?

  • TS3274 my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

    my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

  • My Screen Saver won't turn off on my I-Mac. Is there a way to fix this?

    I have an I-Mac that every once in a while won't turn off it's screen saver when I move the mouse. I can see the mouse move and switch to the screen with the caculator, but I am unable to get the screen saver to stop and view the screen proper.
    It has been updated with mavericks, but was doing this before the update. It's set to update on a weekly basis, so It should be good in that department.
    so far, any suggestiosn I have been able to find haven't stopped this from happening. i'm looking for a way to exit out of the screen saver.

    Have you tried going to System Preferences/Desktop & Screensaver/Screensaver, and choose "Start after Never"? That turns off the screensaver. Then, under System Preferences/Desktop & Screensaver/Desktop, choose the image you want. You can vary the sleep by playing around with System Preferences/Energy Saver, and playing around with your preferences.

  • As i turned on my iphone 4s on and connected to a wireless internet a page opened from the app firewall ip and i usually choose all connections. so it got stuck i held the standy by button but it won't turn off. so i held the standyby and home buttons.

    As i turned on my iphone 4s on and connected to a wireless internet a page opened from the app firewall ip and i usually choose all connections. so it got stuck i held the standy by button but it won't turn off. so i held the standyby and home buttons. when it opened all apps music and pics where not there. why? then i enterted photos and the loading logo appeared then the standyby appeared and i entered my password and everything in my iphone was there but thing were scattered and apps wheren't in folders everything was messed up but no photos or music AND IT SAYS UP IN THE MIDDLE OF THE SCREEN EXIT SAFE MODE. so i restarted it again and it opened and nothing was there and again i entered photos and the samething happen again. why did this happen? and can i get my data back? and in the usage it says that these thing are there but not showing.

    stevejobsfan0123 wrote:
    The Find my iPhone service option is given to you when you first set up the device. If you just reset it, you may have been given that option. So, in other words, the service may have been enabled even if you didn't realize it. You can then go to www.icloud.com and click on Find my iPhone, and have it play a sound. Or, you can use the Find my iPhone app on your mom's iPhone, but the service would still need to be turned on on your iPod.
    Unlike Compukid said, Apple will not assist in locating a lost device without the Find my iPhone service.
    I found that out 2 years ago, it's just that I thought Apple might have changed that.

  • Why is my iPod screen grey and unresponsive? Won't turn off too.

    Why is my IPod screen grey and won't turn off using restart button?

    as to why its gray, its either a glitch or something else. you need to turn it off and plug it into itunes and restore it. then sync it.

  • Airport won't turn off

    Hi there, I hope I'm posting this in the right forum. My airport has been giving me trouble on and off. It's fine right now but sometimes it will just stop working. I won't be able to connect to any networks even though if I click on the airport icon I can see a few of them there. If I try to click on one it hangs for a bit and then doesn't connect. If I try to click on the airport icon and click turn airport off it does the same thing, hangs for a bit but then won't turn off.
    If I try to go to network preferences it also hangs but this won't stop unless I got and force it to quit.
    Finally, if I try to shutdown or restart the computer it starts to shutdown, gets to the point where all i see is my desktop but then hangs until I have to hold down the power button to turn it off.
    When I turn it back on it seems to work fine but then a while later might randomly do the same thing again.
    Any help would be greatly appreciated.

    Hello dathascome. Welcome to the Apple Discussions!
    It sounds like you might have a corrupted configuration file or driver with your OS X installation. I suggest the first thing to try is to create a new user account; log off of your existing account, and then, log back on with the new account.
    Did this correct the problem?

  • My Ipad 2 won`t turn off anymore

    Hello,
    my Ipad 2 64GB Wi-Fi won`t turn off anymore. IOS 5.1.1  
    When i slide the button it shuts down only to restart itself after few seconds.
    Tried allready 10 seconds Power/Home button for reboot. Made a restore like new trough iTunes also. 
    It would turn off only when pluged in charger, or attached to PC.
    Any ideas ?
    Btw. i`m in Europe now, is  Apple warranty international or? ( Ipad bought in US)
    Thanks!

    Try a reset. Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider.
    You must see the Apple logo.

  • PLZ Help. PC won't turn off because of EAX Mod

    Help! Ever since i installed my X-Fi Fatalty, when I go to turn my computer off, it says now ending EAXModule. After that, the computer won't turn off, but I can't do anything because it says the window station is shutting down. It is very annoying because all my settings aren't saved and I have to turn the computer off manually.
    My system:
    Athlon 64 4000+ OCed to 2.64 GHz
    Asus A8N32-SLI Deluxe
    2GB Kingston Hyper X
    2 MSI 7900GT's in SLI
    50GB Western Digital Raptor
    Creative X-Fi Fatalty
    Antec 550 Watt PSU

    I'm also having a similar problem now, however, if I wait a minute or two the system does shut down. I'm using an ASUS M2N32 WS Professional board, with the my X-Fi Platinum card in the second PCI-X slot; I couldn't get it to work at all in the board's one PCI slot, and the first PCI-X slot has my RAID card in it (Areca ARC-0). My GeForce 7900 GTX is in the second PCI-E slot, since it's too big to fit in the first and leave room for the RAID card.
    For all that, the sound card, video, everything seems to work perfectly except for this problem with the EAX module at shutdown. It's very annoying. I've tried stopping CTDetect from running at startup, I've tried completing the registration. Nothing seems to work, but I want my Creative applications. Any ideas?

  • Won't turn off Exclamation/Folder!!

    Ipod won't turn off and I'm getting the exclamation point/folder icon. Sometimes it will have the Apple icon and restart itself, then the folder pops back up.
    Does anyone have any idea what I can do before I pitch my 2nd Ipod out?
    You can forget about getting help from Apple, they told me it's old (1 1/2yr) and that they'll give me $30 for this one!
    Thanks

  • HT6114 Camera Won't Turn Off

    Just downloaded the OS X Mavericks v10.9.2 update and now the camera won't turn off!  (green light is on constantly) and FaceTime still doesn't not connect. FaceTime says camera is not available, even though now the green light is on all the time. Any Suggestions?  Have restarted twice with no luck.

    This procedure may show which program is using the camera. It makes no changes, and therefore will not, in itself, solve your problem.
    If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
    Please triple-click anywhere in the line below on this page to select it:
    sudo lsof -Fc +D /L*/Cor*/*/*/AppleCamera.plugin | sed '2!d' | cut -c2- | pbcopy
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. You'll be prompted for your login password. Nothing will be displayed when you type it. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. You don't need to post the warning.
    If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.
    Wait for a new line ending in a dollar sign ($) to appear below what you entered.
    The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
    The Terminal window doesn't show the output. Please don't copy anything from there.

Maybe you are looking for