T-box remote not working

I have terrible problem with T-box remote. It is not working. When we called support, message comes that waiting time is more than 20 minutes, and evan after40 minutes no body picks up. It is happening for many days. I am sick of contacting Telstra for T-box remote replacement.Any help?????

Hi there Althal, unfortunately the remote for the T-Box is a unique annimal and you'll have to persiveare on the path your taking I'm afraid to get a replacement. Hope you're call the proper T-Box support number: 1800 331 402 or 1300136841 You are aware are you that there is a T-Box remote app available for the Iphone and Android phones, we actually use our Sony android tablet as our remote works well too, on the play store for both flavours. I believe It's possible to use a Logitech Harmony IR Remote to control your T-Box you can even switch it on or off but it must be pointed at the unit as it's Infra Red light not radio like the normal remote. You can get them from Aldi, **bleep** Smith and other Electrical shops. You log onto the net and download the setting for the device you want to control in this case the T-Box. http://forums.logitech.com/t5/MyHarmony-com/Harmony-200-cannot-sync-in-myharmony-com/td-p/782407 It's a bit finicky to setup by all accounts

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**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
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