T-Gateway Set Up - WiFi

Hi, my mother and I just recently set up our Telstra T-Gateway. We complied with the handbook's instructions and set up everything correctly, however, we cannot connect to the internet. We're using the WiFi connection for our Windows 7 PC and it's able to connect to the computer yet it says there is "no internet access". We troubleshooted the problem and it reccommended we turn the T-Gateway off and on again. Hence, still no luck. Is there anything we missed out on?
Note: We've visited 10.0.0.138 in order to "activate" the device, but is there something we had to click on in order to activate it?
Thank you!

It would be good if innitially you could try an ethernet cable Gateway to computer first. Double check first up that your Bigpond Username and password are positively correct, Remember they can be case sensative. Try the following steps and let me know the results? Factory default the Technicolor modem: - access the modem interface http://10.0.0.138- select Technicolor Gateway from the left hand menu - click on the link under Pick a Task where it says "Reset my Technicolor Gateway"- click the button marked "Yes, reset my Technicolor Gateway" Once the modem has restarted you will then need to configure the modem with your BigPond account details - access the modem interface http://10.0.0.138- click on Broadband Connection from the left hand menu- click on the Disconnect button in the PPPoEDSL section then "View More"- enter your BigPond username and password- click on connect

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~~~~~~~~~~~~~~~
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