T/X Won't Sync - Will Hard Reset

Hi;
All software current. No new software changes when this happened. The Hotsync stopped at the Identifying User step. On the T/X, there is a very thin black line at the very top of the PDA that was blinking at this time. It wouldn't go to sync. I shut everything down, did the hard reset, turned the computer back on, started HotSync Manager, inserted the T/X, heard the computer recognize it, waited a minute, started the sync again. It's stopping in the same place. I waited several hours and tried again. Same result. Any suggestions are greatly appreciated. Thanks, Sue
Post relates to: Palm TX

When you begin sync'ing, the computer will prompt you, "there is no user name associated with this account..." select your old user name from the drop down list.
Post relates to: Tungsten E2

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This question was solved.
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Here:
Not Charge
- See:
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See if yo missed anything here:
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tell me abt software version ...????
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B-rock

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T/X Won't Sync - Will Hard Reset

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