T400 2765-T6U -No Audio or finger print reader With Windows 7

I installed Windows 7 and can't get either the audio or the finger print reader to work. I have loaded the software, but still can't get it to work.
moderator note: model number added to sbject line for clarity.

Hello Rsmi51,
please download and install Lenovo System Update.
It will automatically find, download and install all of your necessary software.
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
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Finger print reader with windows 7

How do you get the finger print reader to work on the txt100 after upgrading the software to windows 7?
The program shows as being on the computer with all of the correct drivers, but it doesn't show up like it should (ex. on start up instead of typing password or in the corner of websites instead of typing passwords).

Hi,
If you have an earlier version of DigitalPersona or HP SimplePass installed, you may want to try the following.
First of all you will need to uninstall your current version of DigitalPersona or SimplePass. Be aware that there does not appear to be a way of transferring your registered passwords to this later version, so these will need to be re-entered again.
Next, download the following file.
http://www.egistec.com/websitedownload/patch/bioexcess/HPSimPlePass7.0.74.0.zip
This should work for IE9 or Firefox 4. This is a zipped file. If you don't have an extraction utility installed, download and install 7-Zip which can be used to open this so that you can run the installer. Again, when the installation has completed, restart the notebook.
Regards,
DP-K
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Finger print reader and windows 8.1

Have an HP DM4T1100 notebook, Can't get finger printe reader to work with Windows 8.1. Worked with 8.0 64bit, but when upgraded to 8.1 64 bit lost the use of the Finger Print Reader. Have loaded many different drivers and software but nothing works and the finger print reader no longer "blink". Sometimes get infor saying swipe finger but the Reader is not flashing.
Need to know steps to clear all the fingerprint drivers and software to start over, hopfully with know dirivers and software that works with Windows 8.1 64 bit.

Hello,
After checking the HP Driver and Download page, for your exact notebook. Their are no available drivers for Windows 8 or 8.1. For a possible work around, you can try the 8.1 drivers for another notebook. At this point, I would suggest creating a restore point on your computer if you have not already. I have included the document 'Using Microsoft System Restore (Windows 8)'. Please click on the option for Create a restore point, and follow the instructions.
Once the restore point has been created. You will need to uninstall the previous drivers that you have installed for the finger print reader. I have included the steps below for uninstalling through Add and Remove Programs.
* From the Start screen type Add and Remove Programs
* Select Add and Remove Programs
* Once the list is populated look for anything like Validity driver, SimplePass, Finger Print Reader, or Biometric
* Right click on these options and select uninstall
After all the items have been uninstalled, please restart your computer. After the computer is fully back, please empty the trash.
The next step will be to install the Validty driver, and then the Fingerprint Reader software. I have included the links below for you.
'Validity Fingerprint Sensor Driver'
'AuthenTec Fingerprint Sensor Driver'
Please let me know if you are able to use the Fingerprint reader after this, thank you.
I worked on behalf of HP

Validity Sensor finger print reader and windows 7

I just recently installed windows 7 enterprise 64bit on my dv4t-1300cto. Everything is brilliant except for the fingerprint reader which does not work. It shows up in device manager as being installed correctly, but digital persona and windows say its not connected. I've tried a few reinstalls of software and drivers but to no avail. And when I look for software, the results are pretty sparse. HP tries to convince me that im using a beta software and support will show up soon, but this is not a beta copy of anything. Has anyone done what ive done and sorted it out?
the reader model is Vfs201.
Thanks all.
This question was solved.
View Solution.

Hi,
New version of driver for Win7 released by HP:
Validity Fingerprint Sensor here
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Finger print reader asks for password only

My finger print reader doesn't work the way it used to. It only asks for my finger print when logging on to Windows. At all other times it only asks for my windows password which is very annoying. What's wrong -it used to work fine. I reformatted my hdd and downloaded the latest drivers and programs using the system update program. My finger print reader version is 3.3.2.27. I have a T400 with Windows 7 Pro.
Solved!
Go to Solution.

Additional info:
I installed client security solutions 8.3 and now the reader works with my windows apps, but not with my internet pages using firefox. Before I did a reformat, it worked properly with windows logon, windows apps and internet pages.
Why isn't this working properly?

T60p Finger Print Reader Bezel

Can a T60p be retrofitted with a finger print reader bezel?

Hi Wendel,
Yes, as long as the motherboard supports it. There is a fingerprint connector on board but I don't know if it comes standard on all T60's so I suggest downloading following manual for your T60p to find out more:- http://www-307.ibm.com/pc/support/site.wss/MIGR-39298.html
Hope it helps.
Maliha (I don't work for lenovo)
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HP Pavilion M7 Finger Print Reader Not Working

Hi,
I recently purchased an HP Paviolion M7.
I put an OCZ SSD in, and ended up doing a fresh install using non-HP Windows 7 (64). Using the HP Recovery Tools is simply not an option (believe me I tried).
I have everything working now, except for the Finger Print Reader. I have tried everything I can think of and could find.
I am using all the drivers/software from:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5273...
I have done these things:
https://support.authentec.com/Forum/tabid/318/forumid/49/threadid/600/scope/posts/threadpage/2/Defau...
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/HP-Pavilion-dv7-4020sa-finger-print-reader-...
And more.
I believe the issue is because Biometric Device is Unavailable to Windows, see this screenshot:
I believe the above picture causes the Authentec HP SimplePass software to not recognise the driver version, see screenshot:
Any ideas?

I am sure they are the correct drivers, they worked with the system when it was an "HP" version of Windows.
The screens work for me, here they are again:

Can two people use the finger print reader on the same computer

I can not get the finger print reader work for me. My wife can use it, but I can not get registered.

Hi,
Based on the following link, you need a different account to be able to register your fingerprint, the rest should be the same:
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01471790&printver=tru...
Can multiple people log into the same PC with the fingerprint reader?
Yes, multiple people can log into the same computer with the fingerprint reader if each has their own user account.
Regards.
BH
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Finger print reader not working - file PSQLPWD.DLL

Hi,
I need some help, I run an spyware and detected the file PSQLPWD.DLL and renamed it as PSQLPWD.DLL.VIR.VIR and deleted it. After that I was not able to use th finger print reader. I read that that file is part of the is part of Thinkvantage longon that belongs to thinkadvantage fingerprint protector. I believe i need it in order to use again my finger print reader. Please correct me if i'm wrong about my thougts. if it is true, how can i get that file back (it has been completely removed from my system)?
Thanks

Hi @Toker ,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that after upgrading to Windows 8, you fingerprint reader is not working.
I would be happy to look for updated drivers for you, but I will need your exact model of HP HDX18 Notebook PC you have. Is your Windows 8, 32 or 64 bit?
How Do I Find My Model Number or Product Number?
Here are some links that may assist you in the meantime.
Downloading or Updating Software and Drivers for HP Computers
Software Does not Install or Work Correctly (Windows 8)
Have you tried running The HP Support Assistant to aid with HP updates and resolving issues?
Have you tried Using Automated Troubleshooting (Windows 8) to aid you?
Sparkles1
I work on behalf of HP
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HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro

My HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro.
In device manager showing that biometric reader is working properly. But actually the finger printer reader is not reading or senseing. It seems like "dummy" part. Please help me to correctly configure step by step for this issue.
thankyou
Hillet
This question was solved.
View Solution.

Have you installed the Validity Sensor Fingerprint driver software for Windows 8.1?
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943811&swItemId=ob_134806_1&swEnvOid=415...
See page 64 in the following Windows 8.1 user manual for Validity Fingerprint setup information
http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=6943810&docId=emr_na-c04371762&docLocale...
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Finger Print reader does not link to Win7 Logon Screen

Win7 Ultimate 64 bit
FingerPrint software 5.9.4
Biometric link to windows Logon accepted
MS Server domain client
At system boot, the logon screen appears and the fingerprint light is "on". I scan my finger, the light blinks once and no submission of the saved Windows password to the logon window. I must key in password.
Lenovo support asked me to uninstall software, BIOS clear saved finger prints then re-install (and re-register). I have done this twice with no change.
This was working until I had to break the domain connection (server change) and re connect to the domain with the same logon/password. It was at this time that the finger print reader stopped passing the biometric password to the OS.
Any thoughts on how to re-connect reader to logon?
Solved!
Go to Solution.

This was working until I had to break the domain connection (server change) and re connect to the domain with the same logon/password. It was at this time that the finger print reader stopped passing the biometric password to the OS.
Any thoughts on how to re-connect reader to logon?
I am using 5.9.4 with no problem, although I seem to recall having to go into the Fingerprint software and make some innocuous setting change, then change it back. But I was changing a lot of things at the time and don't know for sure if that had any effect.
Are you able to log onto the domain by manually entering your password? If not, may need to re-add the computer to the domain.
W520 | FHD | i7-2720QM | 8GB RAM | nVidia Quadro 1000M | Intel 510 120GB SSD | Seagate 7200rpm 500GB HDD
T510 | 1366x768 | [email protected] | 8GB RAM | nVidia NVS 3100M | Seagate 7200rpm 500GB HDD
T61p | 1920x1200 | [email protected] | 4gb RAM | nVidia Quadro FX 570M | Hitachi 320GB HDD | (broken frame, now a file server)

Any java api for Touch Chip TCKDU02 finger print reader

Hi
I am new to this, and i want to know any java api
that supports Touch Chip finger print reader
a default that came with TouchChip TCKDU02 sdk does not support
java,
help me
regards
B.Rameshwari

that supports Touch Chip finger print reader
a default that came with TouchChip TCKDU02 sdk does
not support
java,
help me sounds like you're not going to be able to interface with it
if it has an interface in another language, you might be able to write a wrapper interface using JNI

Does HP sell a USB extension for the finger-print reader in an Elitebook 8540p?

I have an Elitebook 8540p. I can use the fingerprint reader to log in to Windows when the screen is open. However, when the laptop is 'docked' the screen is closed, covering the built-in finger print reader. Does HP sell a USB fingerprint extender or adapter which would allow me to use the biometric sign in when the laptop is docked?

I am sure they are the correct drivers, they worked with the system when it was an "HP" version of Windows.
The screens work for me, here they are again:

Finger Print Reader on Pavilion dv6 acting strange

HP Pavilion dv6 Notebook PC
CNF0463JW4
XY980UA#ABA
my finger print reader works.. i can use it on internet explorer..windows live.. everything.. but its not letting me use it to unlock my laptop.. WHAT is goin on? ):

SimplyMe1204 wrote:
HP Pavilion dv6 Notebook PC
CNF0463JW4
XY980UA#ABA
my finger print reader works.. i can use it on internet explorer..windows live.. everything.. but its not letting me use it to unlock my laptop.. WHAT is goin on? ):
i forgot to add that it seems to have started ever since i did the latest windows 7 update...

Portege R700 Finger Print Reader suddenly not recognised from OS

Hello,
I have been searching for a solution
My R700 on Win7 was working flawlessly using the finger print scanner. At some point without any reason the
hardware (finger print reader to login) was not recognized by the OS anymore.
- I tried to remove the driver software, reinstalled it
- updated it and so on resulting that the hardware was not found.
- I even removed all relevant entries from the registry - no go.
- the Authentic Finger Print software starts up, but only giving an error that the FP-reader is not present.
Is there a way to remove the stored fingerprint manually by deleting the manually.
The hardware is working according to the support. (Machine was send in)
However I do not wish to re-setup the entire machine (it is a business notebook) just to get this to work?
Any hints or step by step intro to achieve this?
I could not find a descritpion on how to remove fingerprints (cause I suspect that is the problem) manually since the software to do this does not start up.
Any input would be appreciated.
Best regards
julian

If you don't see the fingerprint hardware or unresolved devices in Device Manager then the device is either disabled in the BIOS or the fingerprint sensor is faulty or loose, or there was a liquid spill causing corrosion.

T400 2765-T6U -No Audio or finger print reader With Windows 7

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