T400 dvd rom can not be open...

I purchansed my t400 at the beginning of this month,model:27652KM.
Just typed a report on the notebook. Resized disk C myself.
Rarely use the dvd rom.
The disc loading dock can not be open....all the indicators seem ok.
Could someone give me some suggestion? I am in sydney. How can I contact for lenovo's support team??
Solved!
Go to Solution.

poptang, welcome to the forum,
please try the following: when you have shut down the system, remove and then replace the drive. Instructions can be found here. (I know they're for a T61, but it's the same method for a T400). Then at boot press F1 (for BIOS) or F12 (for Boot Menu), and see if you are able to open the drive.
Please let us know if this helps.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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