T400 Fingerprint scanner is non-functional+R&R question

I was hoping to hear from anyone else with a similar configured T400 that has done a clean Win 7 Professional installation.
Have you had any issues installing and using Fingerprint reader software?
Have you had any issues installing Rescue & Recovery 4.3?
I'm having no luck installing R&R, and the Fingerprint scanner is non-functional.
moderator note: subject line adjusted.
T400 - 2.53Ghz CoreDuo - 4GB Ram - 200GB 7.2kRPM Encrypted HDD - LED Backlit Screen, Web Cam.
Solved!
Go to Solution.

I have a T410, not a T400, so I don't know if you have some difference in hardware causing the problem. I assume your T400 has a UPEK fingerprint reader, like mine, not an Authentec reader? You can verify this in Device Manager. My UPEK reader is using the WBF driver, version 1.3.0.214. I am also using the Lenovo fingerprint software, V 5.9.2.5912. The older version(s) were not compatible with Win 7. I'd suggest uninstalling everything, then reinstall the versions I have, thus ensuring you have the latest. I am unclear why the previous posts discussed NOT using WBF. Yes, I recall a problem with WBF back in the Win 7 beta days, but it works as designed now, and the non-WBF driver did NOT work for me on Win 7. So, if you do not have the WBF driver installed, UNinstall the reader from device manager, including telling it to remove the driver software, then install the correct WBF driver. I have R&R version 4.30, and everything works as designed.
http://www.upek.com/support/downloads/drivers/windows7.asp
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73583
or:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73585
and:
http://www-307.ibm.com/pc/support/site.wss/MIGR-4Q2QAK.html
--Steve

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Edits:
Forgot this: The extra little SimplePass icon in the Chrome ribbon can be removed in the Chrome Settings (that set of horizontal bars on the right side of the page along the ribbon). Look in Extensions, you may have two SimplePass entries -- the more recent one, or either one, can be removed by just clicking next to the entry on the tiny Trashcan.
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http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT073117
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Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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