T400 - Login- blue screen problem.
T400
I am having an issue with a T400. After I wake the notebook up from standby the login screen will not appear. Only the background and the mouse arrow appear. It is repeatable despite numerous reboots. The drivers are ATI and they have been updated. Has anyone had this problem?
OS- XP SP3
Imaged with the IBM imaging software-
moderator note: model added to title.
Message Edited by Agotthelf on 25-03-2009 09:55 PM
Interesting you mentioned ATI...
when I use F8 during the boot process, and used the enable boot logging,which writes to ntbtlog.txt
The very first driver that DID NOT LOAD was... yes an ATI driver. I had just used the thinkvantage system update to update all the drivers because of a series of BSoD, but it always rebooted before...now I just get the vista magnifier the light blue background and the mouse / pointer..
It seemed to only enable the logging for one time... which is not good, because if you want to say turn on low resolution graphics, then it wasn't logged. I think with the 2081-CTO I got the 'switchable graphics' not sure... But doing the low resolution boot option, just got a low resolution magnifier... and still didn't finish the boot process.
Anyone know how to keep the logging on?
Here is the list of drivers not loaded:
systemroot\system32\atikmdag.sys <- ati video driver
systemroot\system32\lgdkmd32.sys
systemroot\system32\dxgkrnl.sys
systemroot\system32\ndproxy.sys
systemroot\system32\VET-FILT.sys
systemroot\system32\VETEFILE.sys
systemroot\system32\kmxagent.sys -- CA security suite BTW
systemroot\system32\ " same driver trying to load
systemroot\system32\srv.sys
systemroot\system32\parport.sys
systemroot\system32\kmxagent.sys <--- same driver trying to load for 3rd time...
Sys: 2081-CTO Vista w/ SP1 and fully up to date , bios up to date v1.2
Waited for the xp disk to trash vista... got the 3 discs ...
First I got the continual reboot, and had to go into the bios --> SATA and change the ACHI to Compatible
Now I get the "If you have a "Produce Recovery Supplimental disk" error... I do hope I have DVDs and 3 are all I need, but using all 3 DVD's multiple times ... thinking I put the wrong one in... I hope I do NOT have to wait a 3rd time for DVDs!
I hope this helps someone... but I'm not to end of job as yet...
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My laptop came back from guarantee problem solving with a new VGA card.
All the same after a couple of weeks it started to crash all over again. I suppose it is a software problem.
Error message: Bluescreen
The computer starts to have graphic problems, some points on the screen become black, for example around the mouse arrow, and then the black points extend, the computer crashes and starts again automatically. It happens now 2-3 times a day. The computer trys and look for a solution on microsoft website but it cannot find it.
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Can somebody help? Maybe is there an higher version of ATI mobility Radeon? But on the website of ATI mobility radeon supplier looks like there is no compatible version.
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I can provide the following information
Probleemhandtekening (problem signature):
Gebeurtenisnaam van probleem (name of the happening): BlueScreen
Versie van besturingssysteem (version of control system): 6.1.7601.2.1.0.768.3
Land-id: 1043
Aanvullende informatie over dit probleem (complementary information about this problem):
BCCode: 116
BCP1: 86729008
BCP2: 92A44B86
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bestanden die helpen bij het beschrijven van het probleem (files that help to describe the problem):
C:\Windows\Minidump\011712-18236-01.dmp
C:\Users\....\AppData\Local\Temp\WER-52697-0.sysdata.xml
TaurinellaHere the dmp file with the debugger.
I am afraid is an internal cable brake.
Error message when the computer crash:
PXE E61 media test failure check cable
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Taurinella
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [E:\tijdelijk tv series\bluescreen problem\013012-20685-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Machine Name:
Kernel base = 0x83456000 PsLoadedModuleList = 0x8359f4d0
Debug session time: Mon Jan 30 13:47:39.724 2012 (UTC + 1:00)
System Uptime: 0 days 0:34:20.737
Loading Kernel Symbols
.................................................. ...Unable to load image Unknown_Module_00000000, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000
Unable to add module at 00000000
Loading User Symbols
Loading unloaded module list
......Missing image name, possible paged-out or corrupt data.
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 116, {8656c510, 91c24b86, 0, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 8656c510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 91c24b86, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.
Debugging Details:
FAULTING_IP:
+61d02faf00deddc4
91c24b86 ?? ???
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
8357dc98 834d637f 8a45a768 8358a380 83580c00 0x90bda3f6
8357dd20 834cde0d 00000000 0000000e 00000000 nt!PoIdle+0x524
8357dd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd
STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x116_ANALYSIS_INCONCLUSIVE
BUCKET_ID: 0x116_ANALYSIS_INCONCLUSIVE
Followup: MachineOwner -
My Macbook Pro stays on a blue sceen after start up. It won't boot into safe mode (holding down the shift key).
What do I do?Hi Mindy, it may though, did you try it?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
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T400 Random Blue Screen and reboot
Hey Everyone!
Back in October I upgraded my T400 with a Crucial M500 (240GB SATA SSD) and 8GB RAM. I successfully installed Windows 7 as well.
Its been about two months running strong (I think), but sometimes I'll be working on the computer and it will just restart (it happens while I'm away or sleeping too) and greet me with "Windows has recovered from an unexpected shutdown" with details of the problem.
I'm attaching a screenshot of the problem details...please help me!
Thanks in advance and Happy Holidays!!!
Link to image
Moderator note: images totalling more than 50k converted to links per forum rules: Lenovo Community Participation Rules
Solved!
Go to Solution.arizvi wrote:
Yes, I run Windows Update at least once a week and install all relevent updates.
You run them manually? Sometimes I have the impression automatic updates can screw things. I would try to do a restore from a previous point of time to see if any update was the culprit.
Otherwise you can start checking the components. Use MemTest to check your RAM, CrystalDiskInfo or HDTune or similar to check the SSD and post here the results (if error appears)
/L40SX/240/240X/2*340CSE/360PE/365XD/380D/380E/380XD/380Z/390/560E/560X/2*570/2*600/600E/750Cs/755C/760CD/760EL/760XD/770E/A20p/A22p
A31/i1600/G40/R50p/R61i/S30/SL510/2*T22/4*T4x/11*T6x/6*T4x0x/6*T5x0/3*W5x0/W700/3*X2x/4*X3x/3*X4x/5*X6x/3*X6xT/10*X2xx/2*X200T/4*X30x/Z60m/3*Z61x
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