T400 shuts down when connected to external display

I have a visiting user , who has a T400 6475-BD7 ( i believe) that blue screens whenever connected to an external display.
I have updated the BIOS, Video driver ( Intel) and Presentation manager, but the problems still remains
any one has a similar experience, or perhaps a resolution?

Hi,
I have a similar issue intermittenly when I plug in an external monitor to my T400 Type 6473-T3A with Windows XP3. Only that mine didnt shutdown. I get BSOD!
From the URL, MS website return the result as;
"Install this update to resolve an issue in which you receive a 0x0000008e Stop error after you install security update KB954211 (MS08-061)." But it doesnt seems to be referring to the experience that I am experience. Would you be able to provide the KB number? I have tried searching MS website but yield no result. Thank you.
Sorry. Found it. KB954211 causes the BSOD and KB959252 solves the problem caused by KB954211.
Regards,
Andy Lee
Message Edited by andylee_sy on 04-01-2009 05:49 PM

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Hi there.. i just bought this mainboard :
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It's part of the report from Everest Ultimate Edition...
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I didn't connect anything to the 10'th pin (USBOC)..
--> https://forum-en.msi.com/index.php?topic=57472.0
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USB SETUP
--> THE USB-CONTROLLER (PCI)
[ nVIDIA nForce 570 Ultra (MCP55U) - EHCI USB 2.0 Controller ]
Device Properties:
Device Description nVIDIA nForce 570 Ultra (MCP55U) - EHCI USB 2.0 Controller
Bus Type PCI
Bus / Device / Function 0 / 2 / 1
Device ID 10DE-036D
Subsystem ID 1462-7250
Device Class 0C03 (USB Controller)
Revision A2
Fast Back-to-Back Transactions Supported, Disabled
[ nVIDIA nForce 570 Ultra (MCP55U) - OHCI USB 1.1 Controller ]
Device Properties:
Device Description nVIDIA nForce 570 Ultra (MCP55U) - OHCI USB 1.1 Controller
Bus Type PCI
Bus / Device / Function 0 / 2 / 0
Device ID 10DE-036C
Subsystem ID 1462-7250
Device Class 0C03 (USB Controller)
Revision A1
Fast Back-to-Back Transactions Supported, Disabled
Device Features:
66 MHz Operation Supported
Bus Mastering Enabled
USB Devices:
A727 6893 3Com OfficeConnect Wireless 108Mbps 11g USB Adapter
0451 2036 Generic USB Hub
046D C50C USB Composite Device
046D ABD0 USB Human Interface Device
046D C50C USB Human Interface Device
046D C50C USB Human Interface Device
Universal Serial Bus controllers:
Generic USB Hub 5.1.2600.0
Standard Enhanced PCI to USB Host Controller 5.1.2600.0
Standard OpenHCD USB Host Controller 5.1.2600.2180
USB Composite Device 5.1.2600.0
USB Root Hub 5.1.2600.2180
USB Root Hub 5.1.2600.2180
[ Universal Serial Bus controllers / Generic USB Hub ]
Device Properties:
Driver Description Generic USB Hub
Driver Date 01.07.2001
Driver Version 5.1.2600.0
Driver Provider Microsoft
INF File usb.inf
Hardware ID USB\Vid_0451&Pid_2036&Rev_0101
Location Information General Purpose USB Hub
[ Universal Serial Bus controllers / Standard Enhanced PCI to USB Host Controller ]
Device Properties:
Driver Description Standard Enhanced PCI to USB Host Controller
Driver Date 01.06.2002
Driver Version 5.1.2600.0
Driver Provider Microsoft
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PCI Device nVIDIA nForce 570 Ultra (MCP55U) - EHCI USB 2.0 Controller
[ Universal Serial Bus controllers / USB Root Hub ]
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Driver Description USB Root Hub
Driver Date 01.07.2001
Driver Version 5.1.2600.2180
Driver Provider Microsoft
INF File usbport.inf
Hardware ID USB\ROOT_HUB20&VID10DE&PID036D&REV00A2
[ Universal Serial Bus controllers / USB Root Hub ]
Device Properties:
Driver Description USB Root Hub
Driver Date 01.07.2001
Driver Version 5.1.2600.2180
Driver Provider Microsoft
INF File usbport.inf
Hardware ID USB\ROOT_HUB&VID10DE&PID036C&REV00A1
IRQ 20 Shared Standard Enhanced PCI to USB Host Controller
IRQ 22 Shared Standard OpenHCD USB Host Controller
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[ System devices / Sony Ericsson Cable Emulation Bus ]
Device Properties:
Driver Description Sony Ericsson Cable Emulation Bus
Driver Date 31.05.2006
Driver Version 4.38.6.212
Driver Provider Sony Ericsson Mobile Communications AB
INF File oem14.inf
Hardware ID {3a4687c6-2342-48fb-a5b3-632baa20734b}
CPU
CPU Properties:
CPU Type DualCore AMD Athlon 64 X2, 2400 MHz (12 x 200) 4600+
CPU Alias Windsor-512
CPU Stepping BH-F2
Instruction Set x86, x86-64, MMX, 3DNow!, SSE, SSE2, SSE3
Original Clock [ TRIAL VERSION ]
Min / Max CPU Multiplier 4x / 12x
L1 Code Cache 64 KB per core (Parity)
L1 Data Cache [ TRIAL VERSION ]
L2 Cache 512 KB per core (On-Die, ECC, Full-Speed)
Multi CPU:
Motherboard ID nVidia MCP55
CPU #0 AMD Athlon(tm) 64 X2 Dual Core Processor 4600+, 2412 MHz
CPU #1 AMD Athlon(tm) 64 X2 Dual Core Processor 4600+, 2412 MHz
CPU Physical Info:
Package Type 940 Pin uOPGA
Package Size 4.00 cm x 4.00 cm
Transistors [ TRIAL VERSION ] million
Process Technology 90 nm, CMOS, Cu, SOI
Die Size [ TRIAL VERSION ] mm2
Core Voltage 1.100 - 1.400 V
I/O Voltage 1.2 V + 2.5 V
Motherboard
Motherboard Properties:
Motherboard ID 63-0100-000001-00101111-051806-OPTERON$1ADGH004_M2N PLATINUM A7250NMS V1.10 05/18/06
Motherboard Name MSI K9N Platinum (MS-7250)
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Bus Type AMD Hammer
Real Clock 200 MHz
Effective Clock 200 MHz
HyperTransport Clock [ TRIAL VERSION ]
Memory Bus Properties:
Bus Type DDR2 SDRAM
Bus Width 64-bit
DRAM:FSB Ratio CPU/8
Real Clock 302 MHz (DDR)
Effective Clock 603 MHz
Bandwidth [ TRIAL VERSION ] MB/s
Motherboard Physical Info:
CPU Sockets/Slots 1 Socket AM2
Expansion Slots [ TRIAL VERSION ]
RAM Slots 4 DDR2 DIMM
Integrated Devices Audio, Dual Gigabit LAN, IEEE-1394
Form Factor ATX
Motherboard Size 240 mm x 300 mm
Motherboard Chipset nForce570Ultra
Extra Features [ TRIAL VERSION ]
Motherboard Manufacturer:
Company Name Micro-Star International
Product Information http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_list.php
BIOS Download http://www.msi.com.tw/program/support/bios/bos/spt_bos_list.php
Chipset
[ North Bridge: AMD Hammer DDR2 IMC ]
BIOS
BIOS Properties:
BIOS Type AMI
System BIOS Date 05/18/06
Video BIOS Date 10/24/06
BIOS Manufacturer:
Company Name American Megatrends Inc.
Product Information http://www.ami.com/amibios
BIOS Upgrades http://www.esupport.com/biosagent/index.cfm?refererid=40
OTHER
Display adapters:
NVIDIA GeForce 8800 GTS 6.14.10.9744
SCSI and RAID controllers:
HPT302 UDMA/ATA133 Controller 1.22.0.0
VAXSCSI Controller 5.1.2600.2180
Universal Serial Bus controllers:
Generic USB Hub 5.1.2600.0
Standard Enhanced PCI to USB Host Controller 5.1.2600.0
Standard OpenHCD USB Host Controller 5.1.2600.2180
USB Composite Device 5.1.2600.0
USB Root Hub 5.1.2600.2180
USB Root Hub 5.1.2600.2180

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T400 shuts down when connected to external display

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