T400 to Mitsubishi TV

Hi. The T400 can only use a VGA to connect with TV so Lenovo tells me. I got that but now the TV only supports screen resolution 640X480. The laptop doesnt go that low setting. I also don't know how to turn the screen saver on or off. Does anyone know how I can use the T400 with a Mitubishi WS-6551 widescreen.

As for your screen saver see [http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Screen-saver/td-p/164240]
What you'll have to do is enable the 2nd screen on the computer Desktop -> Right click on a black part of the desktop -> Select Properties -> Select Settings -> Click on the small box with a number two.Check Extend my Windows Desktop onto this monitor and choose 640x480.
Do you have a connector that converts VGA to Tri Color(White, Yellow, red) ?
T500 2081 CTO ~ T9600 2.8GHz ~ WXP Pro 32bit ~ WSXGA+ 15.4 LED ~ATI 3650 ~ 4GB DDR3 RAM ~ 500GB WD 7200rpm
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Similar Messages

Memory speed on T400

I have 2 ea. 2gb DDR3 PC-8500 1066Mhz memory modules installed in my T400. If I check the modules under Everest Ultimate 460 they read DDR2 running at 667 Mhz. If I use CPU-Z they also read DDR2 but don't show a speed. Has anyone else been able to check the speed of their modules and what program did you use? I don't see anything in the bios to cause the memory to run slower than rated. Do you think they are really running at 1066 MHz or do I have some type of compatibility problem. I get the same reading if I pull one of the modules out and check them one at a time.

Short answer, yes, the DDR3 memory bus in your T400/T500 should show at 533mhz(+/- 1mhz)
CPU-Z 1.51 will properly show as DDR3, previous versions may have incorrectly shown as DDR2
Here are your answers explianed in detail:
http://en.wikipedia.org/wiki/DDR3_SDRAM
T500 - P8600 2.4Ghz Core 2 Duo, Modded - 4GB Patriot DDR3 and 320GB Caviar Black 7200rpm drive with Ati HD3650 and Catalyst 9.6 modded drivers - Vista Business 32bit stripped down to bare bones with VM's from Ubuntu to Win7RC1 64-bit.

Laptop-TV: HOW TO CONNECT T400 with the TV (not HD)?

Hello guys,
I would like to connect my three years old Lenovo T400 ( with VGA) with the TV (I will use the same connection with the DVD player...with my PC was OK because I used a video card ...well...is impossible with the laptop...)
No ideea what to do...what to buy...how to do it...if it is possible with my laptop...
I checked on the Lenovo site..Docks&Port replicators for T400...only 2 options with DVI...not on the TV...and here... http://www-307.ibm.com/pc/support/site.wss/MIGR-70321.html ...and...someting about display port...not on my laptop...
There are other solutions regarding TV?
Thanks in advance for any help.
Have a nice day!
Solved!
Go to Solution.

no...the T400 has only the VGA output...I bought a cable which has on the first end ...VGA input and on the other end ...the standards jacks (red,yellow,white)...was not working at all...also I found something here...http://www.shopiogear.com/store/iogear/en_CA/pd/productID.196475400/categoryId.42447600...is with an external DVI at the end...will check now if there are some cable with internal DVI and on the other end composite jacks...thanks for your help.

Terrible customer service after systemboard on T400 died for no apparent reason.

So I hate for my first post to be a negative one, but here goes.
I'm sorry if my actions sound rude or impatient, but I'm sure some of you understand the aggravation and worry that accompanies a computer that suddenly stops working when it is needed.
Warning... here's the abridged version, it will still be long. I have also attached a email I sent to Lenovo websales... it has not gotten a response. So far I have not received parts that were supposed to be shipped. I have been hung up on. I have been interrupted. I have been ignored. I have been told that if I want my product fixed I should upgrade my current existing warranty to an on-site service.
I bought a T400 roughly six months ago. I had minor issues with the sound cutting in and out after waking up from sleep since new. I figured it was probably a driver issue. Never bothered to try and fix it, it wasn't a big deal. Other than that, I loved my T400 and recommended that everybody check out Lenovo if they're in the market for a new laptop. Well... no more. I recently put my T400 to sleep. Left it on my desk and walked away. I came back about 20 minutes later, noticed that all the indicator lights were not lit. Strange... okay. I tried to start it. Nothing. I did a search on google, came up with the procedure to press the buttons to drain the system board. Nothing. Oh no. I immediately call Lenovo since I was going to be returning to classes soon. The phone conversations I had with Lenovo techs were less than stellar. One tech told me he could not ship out the box since the system was down... but he somehow managed to look up my serial number, input my information, and issue a case number. Well... turns out he also closed that case. Since he couldn't ship out a box, I brought it to a local authorized warranty service center. They told me it would be no problem. I dropped it off first thing in the morning, several hours later, a tech had called to tell me that the systemboard was dead (what I thought) and that he had already placed the order with Lenovo and that the part was in stock and should be in the next day. I wait two days and did not hear anything. I call the shop. They call Lenovo. Apparently the part is now backordered and there is no ETA on when it may be back in stock. They said I should pick up my laptop and send it in. So I pick up my laptop and call Lenovo to try and obtain a box. I spoke to one gentlman who seems to empathize with me. He wanted to speak to a supervisor to see if he could have the case elevated. I was put on hold... several minutes later, I was somehow transferred to another tech. This guy had no idea what was going on, he was less than helpful, and he did not seem to be interested in helping me at all. I finally convinced him to ship me a box. When I got off the phone, I realized I should try and obtain some sort of time frame. I called back. Some women picked up. I explained my situation once again. She told me the part was in stock (not what the store and 2 techs had just told me). So I asked if it could be shipped to the store? "Uh... Well..." *Click* She either hung up or we got disconnected. I waited several minutes for a call back. There was none. So I called again... This employee told me that the part does not have an ETA and he has no idea when it might be back in stock. This gentleman is a little pushy and interupts me a few times, but for the most part seems to want to try and help. I was told that Lenovo would keep my laptop for an indefinite period of time until the part is no longer backordered. That's not what I want to hear. I need my laptop for school and research projects. He tells me that if I want to get my laptop fixed in a timely manner, I should upgrade my warranty service to a better one. This raises flags. Is Lenovo just trying to pocket more of my money? Shouldn't the standard warranty cover this? So I decide to email Lenovo and see if they can shed any light on the situation and offer any alternatives. I have tried twice since last week and gotten no response.
Here's the email I sent.
To whom it may concern:
My name is William Xiao. I purchased a Lenovo Thinkpad t400 roughly 6 months ago. The deciding factors in this purchase were all the things I had heard about Thinkpad's excellent reliability, durability, and the outstanding customer service. Unfortunately, none of these have been true in my experience thus far. I had recently put the laptop to sleep. When I came back twenty minutes later, none of the indicator lights were illuminated. The system would not power up. I performed all of the procedures offered by the technical support to completely drain/power down the system board. This did not rectify the situation. When I did call technical support, I do not feel that I was treated with respect. One time I called, the employee was very unenthusiastic to help. The technician was very rude. He frequently interrupted me and did not listen to what I had to say. I asked him to ship a box out. He told me he could not (or would not) do that. He told me to call back the next day with the case number to get somebody else to ship out a box. Or to take it to a repair center. I decided to take it to a local repair center first thing the next morning (Jan 5, 2010). The center assured me that the repair would take no longer than 3 or 4 days. Several days later (Jan 7, 2010), I called to check on the status of the repair. Apparently the system board that was needed was in stock when they ordered it, but became backordered with no ETA on when it might become available again. Unfortunately, I am leaving town to return to college on January 11. The shop suggested that I pick up my laptop and have it shipped to Lenovo. I called Lenovo the evening of January 7th. The first person I spoke to seemed knowledgeable and empathetic to my situation. He looked up the part and said it was out of stock at their depot. I explained to him that I would be returning to school soon and needed my laptop for classes and my research projects. He put me on hold while he went and spoke to a supervisor about escalating the case. For one reason or another, I was transferred to another employee who was not a supervisor. This employee was absolutely clueless about what was going on. His attitude was very poor. He told me that the original case that was opened had been closed on Jan 4 or 5. I had not asked for this case to be closed. When I asked him to to ship a box, he seemed somewhat reluctant to do so. He seemed frustrated when I asked him to have it shipped to a different address. As I said, I would be returning to my school over 200 miles away. I would no longer be able to have the box shipped to my home where I was over winter break. For whatever reason, this employee just did not seem to understand that. I asked if the parts were not in stock, how long would it take to get them in stock and get my laptop repaired. He could offer no answer. I asked him if there was any way this case could be escalated since I cannot be without a computer at school. He told me no. I do not feel that I was treated very respectfully. He told me to call some other department. I asked if I could be transferred. He very reluctantly did so. The other department was closed for the night. I called back to the technical service center in Atlanta, Georgia. This time I spoke to a woman. She told me the parts ARE in stock. I asked if they are in stock, can they be shipped to the store where I was having my computer repaired at. She said "Uh... Well..." and then she either hung up on me or I was disconnected. I waited several minutes for a call back. None was ever received. Thus far, I have been extremely unsatisfied with the customer service that has been offered. I asked if there was any way that a temporary unit could be offered while mine was being repaired since I was told that my laptop would be kept for an indefinite period of time while waiting for the part become available again. Or I asked if they could pull a T400 from the shelves, take the system board out, and use that system board to repair mine. I was interrupted and told no. This seemed to be a common theme: interrupt the customer, do not know what is going on, tell them no to any sort of request. It is interesting that the recording on the telephone says how much Lenovo values customer satisfaction. Well, I am not satisfied at all. This computer is still under warranty. It should not be my responsibility to drive to and from service centers to try and obtain repair. It should not be my responsibility to have to call back whenever somebody decides they do not want to perform a task at that time. Lenovo should be repairing my computer in a timely manner. I was told that if I wanted my computer repaired in a timely manner, I should upgrade my current warranty to a on-site service. I feel that they should be doing whatever is possible in order to best serve the customer. It looks like Lenovo is more concerned with making a fast buck. A computer is very important to my education, as I said, I need it for both classes and research projects. Based on the quality of the product and the customer service that has been offered, I will not be buying any Lenovo product in the future. I was strongly considering purchasing a Edge for both my girlfriend and my mother. And I had previously recommended many people to buy Lenovo after I initially purchased mine. But that is no longer the case. Not only will I likely not be purchasing another Lenovo product, I will warn all of the people I know who are in the market for a new computer to look somewhere else. I really want to like and enjoy my Thinkpad, it is very unfortunate that I cannot and that Lenovo will not do what is necessary to make things right again.
Your very unsatisfied consumer,
William Xiao
Any ideas? Any other email addressed I might be able to reach somebody at?
Thanks for reading that mess. I appreciate any input that this forum may have to offer.

As I said (in my overly long post), I had already brought it to a reputable local warranty service center (still about a half hour to forty minute drive each way) after an employee refused to ship out a box (supposedly the system was down, but he looked up my information and was able to both open and close a case without telling me that he was closing it, he told me to call back about it later) because the turnaround time SHOULD have been faster. I was quoted a 3 day turnaround time, 4 days MAX. I dropped it off first thing the morning after I spoke to somebody at Lenovo. Tech took a look at it later that day, before noon, put the order in, called me to let me know that he ordered the part and that it was in stock. He tells me that generally they receive the part the next day. I hadn't heard from the shop in 2 days. So I call. They call Lenovo, part is now on backorder. That's why they told me to ship it. Now I'm dealing with this headache.
I should not have to spend this much time trying to obtain a warranty. The staff has been rude, unhelpful, and uninspiring.
If something is not done to rectify this situation... at least some sort of apology or attempt to make amends, this will certainly be my last Lenovo product. I will not be purchasing a Lenovo for my girlfriend or family members. I cannot in good conscience recommend that others purchase a Lenovo. My faith in the product and in the company has been corrupted. I would hate to have the new motherboard fail unexpectedly and without reason in another 6 months (which would be just after my warranty runs out), but the service provided thus far cannot justify me spending 140 dollars on a on-site service. If things don't take a turn for the better, it would seem that the best option for me may be to sell my once loved T400 when I get it back and buy a new laptop from a company that actually stands behind their product.
I NEED a laptop for school. The turnaround time I was quoted should have my laptop back to me right before school started again. I have been back to school for a week, and after all this time, they cannot even tell me when I might be able to have my laptop back. The staff flat out refused to offer any sort of temporary laptop for me to use while they held mine for an unknown period of time. I have read of people being offered loaners. They also refused to pull the system board from another T400 because "it will not work." That's just incorrect.
I want to love my Lenovo. I really do.
Edited to add more information. I figured it was better than posting multiple times in a row and cluttering things up.

T400 network cable unplugged even actually it's plugged

Hi guys,
I got a network cable unplugged issue from last week on my T400 laptop. No matter the network cable is plugged or not, it always report network is unplugged, and the two lights (green & yellow) at the side of the network cabel socket is always on even if the cable is unplugged. Plugging the same network cable to antoher laptop, no issue on network access.
Here are what I have tried:
1) upgraded the device driver (intel pro) to latest one, does not help;
2) Tried the repair function, but failed;
3) tried to restore to a point which is one week earlier than the date it stop working. did not fix the issue;
4) changed the Intel pro to 100Mb full deplex, does not work; but when change to 10MB full duplex, some web pages are accessible, but the data download is always stopped after a while. However, these two days this setting could not access web page any more. It keep acquiring IP address and always says no connection.
5) With Ubuntu 8.1, shows same issue.
I also tried the wireless to see whether can accesss the network, it even could not turn on. is the wireless and ethernet on same hardware card? now both wired and wireless out of work.
Please help to advise the possible causes, solutions or how to diagnose further, thanks very much,
Adam

Depending on the type and model of the router it is able to switch the ethernet ports to power save-mode.
Some combinations "Thinkpad vs router" do have problems with it. Disable the powersave - mode for the ethernet port(s) in the router-configuration and try again.
My home-forum: http://www.thinkpad-forum.de
Wiki: Deutsches ThinkPad-Wiki English ThinkWiki
My ThinkPad-Collection

Creating a Booting 2.5" HDD in UltraBay for T400s

I have a T400s with a 1.8" HDD. I know eventually it will fail.
1.8" HDD are rare nowadays and not cheap compared to 2.5" drives. Same applies with 1.8" SSD. I don't want to spend a lot of money on a 250GB SSD nor install another 1.8" 250GB HDD.
What I want to be able to do is install a 2.5" HDD in the Ultrabay HDD Adapter from which the laptop can boot from. I created restore/recovery disc when I first got the T400s.
My question is how can I install windows 7 pro from the recovery disc onto the new 2.5" HDD. There are two possible ways that I can think of but not sure I would encounter some problem that would prevent me from accomplishing this.
Option a) put the 2.5" HDD into a external HD enclosure and connect it to the USB port. Insert the recovery disc in the DVD drive still in the ultrabay slot. Install Win7 onto the 2.5" external usb HDD. remove from ext hdd enclosure and using the Ultrabay HD Adapter install the 2.5" HDD into that slot.
Option b) put the 2.5" HDD into the Ultrabay HD Adapter and insert it into the ultrabay. Connect an external usb DVD drive to the T400s and place the recovery disc into this ext dvd drive. Boot off of this ext.dvd drive and then install win7 onto the 2.5" HDD inside the Ultrabay slot.
for option "b" I'm not sure if I can boot from off a usb connected dvd drive. I know on netbooks you can but not sure if I can on a T400s or if the bios somehow won't let me.
for option "a" I think I can but not sure if windows will let me install on a the blank non-formatted external usb connected hdd??
has anyone done either of the two options above?
thanks.
archie
Solved!
Go to Solution.

Archie7 wrote:
I have a T400s with a 1.8" HDD. I know eventually it will fail.
1.8" HDD are rare nowadays and not cheap compared to 2.5" drives. Same applies with 1.8" SSD. I don't want to spend a lot of money on a 250GB SSD nor install another 1.8" 250GB HDD.
What I want to be able to do is install a 2.5" HDD in the Ultrabay HDD Adapter from which the laptop can boot from. I created restore/recovery disc when I first got the T400s.
My question is how can I install windows 7 pro from the recovery disc onto the new 2.5" HDD. There are two possible ways that I can think of but not sure I would encounter some problem that would prevent me from accomplishing this.
Option a) put the 2.5" HDD into a external HD enclosure and connect it to the USB port. Insert the recovery disc in the DVD drive still in the ultrabay slot. Install Win7 onto the 2.5" external usb HDD. remove from ext hdd enclosure and using the Ultrabay HD Adapter install the 2.5" HDD into that slot.
Option b) put the 2.5" HDD into the Ultrabay HD Adapter and insert it into the ultrabay. Connect an external usb DVD drive to the T400s and place the recovery disc into this ext dvd drive. Boot off of this ext.dvd drive and then install win7 onto the 2.5" HDD inside the Ultrabay slot.
for option "b" I'm not sure if I can boot from off a usb connected dvd drive. I know on netbooks you can but not sure if I can on a T400s or if the bios somehow won't let me.
for option "a" I think I can but not sure if windows will let me install on a the blank non-formatted external usb connected hdd??
has anyone done either of the two options above?
thanks.
archie
Well if you are ambishous and willing to forego the warranty you can take the lead this user did. Its not a Thinkpad but the issue is the same. The standard height SSD would not fit. You can make it fit.
Read the article further in this link. http://windowssecrets.com/newsletter/some-ugliness-installing-an-after-market-ssd/
This should help a lot of users wishing to super charge their 400's.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3

How do I use my lenovo T400 as a second monitor for my tower PC?

I have a docking station with DVI and I connected my tower with the laptop via the DVI cable. How do I go on?

so you have the lenovo t400 on the docking station and connecting the tower to the docking station via dvi?
i think the dvi on the docking station is only dvi out not in which means the laptop screen can not be used as a second screen.
hopefully i got it right
Thx dave
yoga 2, lenovo b540
3 custom gaming pc systems

T400 with ATI Radeon HD 3400. Driver not found after running ImageX.exe /Capture

Hello,
I was able to reproduce the following problem on a T400.
- unattended installation of WXP-SP3 (slipstreamed)
- reboot
- install latest ATI driver from Lenovo/IBM site (8.503.2.2-080818a-069536C)
- reboot
At this point, the video driver is well configured.
- Reboot once or twice, video driver still good.
- Boot the T400 on WinPE 2.0
- Capture the C:\ to a network file share using ImageX.exe (from Microsoft's WAIK 1.1)
- Shutdown the T400, and reboot on C:\
- At this point, video driver is "lost". The Hardware Wizard says "new driver found", but stick with default VGA.
Then I get an ATI error telling the driver is missing or not well installed.
- When rebooting several times, suddenly the card is back in the device manager as a Radeon HD 3400.
(without re-installing the driver ...)
Anyone has an explanation ?
Please not I did not run "sysprep.exe" before capturing with ImageX.exe
stefan

Update on this problem.
After running "sysprep.exe -mini -quiet -reseal -shutdown", I ran the "ImageX.exe /capture".
After rebooting the T400, the ATI driver was fine.
Either is a coincidence (but I could repeat it 3 times...) or it is not advised to run "ImageX.exe /Capture" on a non-syspreped Windows XP.
I know that a non-syspreped Vista system has a limitation if captured with ImageX.exe. But I am not aware on any limitation with XP.
Stefan

T400 not booting at all.

My T400 is not booting at all.
When I power it on, no matter it's on AC or battery, it just shows the boot screen
Black Screen with Thinkpad written (in BIG white letters).
and "To Interrupt normal setup, press the blue ThinkVantage button"
I tried pressing Thinkvantage button nothing happened.
I also tried pressing all function Keys, from F1 to F12... nothing happened
I am not too sure what went wrong, I am on travel and needed my laptop badly.
not sure what to do can anybody help me please.
System Configuration:
T400, 2 GB RAM,
Windows XP SP3,
Just one Partition on hard disk C drive.
How did this happen:
I am also not too sure but I remember few things that I did last, and mentioning them here,
not too sure if this has got something to with the problem that I am facing...
1. I compressed my C drive.
2. I had hibernation enabled ...disabled it...shutdown-ed the machine
3. Next time when i rebooted machine..i was in flight....I did work that i wanted to do ,,then enabled hibernation...
and hiberanted...
4. Before hibernation could have completed .... i closed the flap..and kept it in bag...
5. later on when i powered it on ...its not booting at all

I don't tell what caused your problem ( there are more knowledgable people here for it) but it is not wise to do these alterations you mention on a trip - better try things at home with a recent backup

Memory Problem for T400

I brought my ThinkPads T400 one year ago. In this year, I brought Window 7 and installed in my laptop. After I installed all the drivers for the laptop. I can only use 2.99 GB memory out of 4GB. What is the problem? Do everyone knows? (Everything works fine, I can use the ATI Handen 3400 Discrete Video card, and the BIOS setup for display is:
display monitor: Internal
switchable graphic: disabled
graphic: discreted graphic

hyphen1370 wrote:
but mine is 64 bit version
Where are you seeing your numbers?
My T400 Win 7 Pro 64, Task Manager -> Performance: Total: 3990, Cached: 2374, Available" 2475, Free: 129.
That is with switchable enabled, integrated running, which IIRC would actually use more memory than your setup.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Memory Usage Issue - T400

Hello,
I got my T400 in this morning and facing a small issue with the memory usage. I ordered the laptop with Windows Vista Biz. 64bit
The memory usage at the start up is above 1.3GB. Is that normal?
I am using a desktop PC where the memory usage did not hit 900MB (I am using Windows Vista Ult. 64bit).
T400 spec.
42X6336 SBB INT.CORE2DUOPROCP8600
42V8173 VBB MS WIN VISTA BUSSINESS 64
44C1081 SBB G W VISTABSS64 US ENGLISH
43Y3484 SBB MW XP PROFES. US ENG RDVD
42X6321 SBB 14.1 WXGA+ TFT, W/ CAMERA
42X6315 SBB AMD M82XT HYBRID 256MB
42X6306 VBB 2GBPC3-8500 1067MHZ1DIMM
42X6355 SBB KYB US ENGLISH
42X6323 SBB ULTRNAV(TRP+TOUCHP)FINGERP
42X6351 SBB 160GB HDD/7200RPM
42X6326 SBB INT.TURBOMEMORY1.6 2GB
42X6345 SBB DVDRECORD.8XMAXDUAL,ULTBAY
42X6312 SBB EXPR.CARDSLOTXN4-1M.CARDR.
42X6325 SBB INT.WIFI LINK5300
42X6328 SBB INTG.WIR.WIDENET UPGRAD.
42V9338 SBB 6 CELL LI-ION BATERRY
39T6442 SBB COUNTRY PACK NORTH AMERICA
42X6388 SBB LPACK US ENGLISH

Hi, everyone
I got a new t440p 20ANA00UHH (8GB RAM, win8 64bits) about one week ago. It works really well, but its memory usage confused me. In Task Manager, the "Performance" option shows memory is 68% (5.4G in use), but "Users" option shows memory usage 66% (1019.5M in use). Is that normal ? I just opened some websites and word files.

Up to 8gig memory supported on T400????

Can the t400 support this much memory? I think lenovo says that it does

when the DDR3 first came out in 4 gig module, each one had costed like 900+ USD... so two of them costed same as a W500 in USA...
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Problem with T400 and external monitor (1920x1200 resolution)

Hi there
My laptop:
ThinkPad T400 2767-C99* (graphics is: ATI Mobility Radeon HD 3470 256MB / X4500MHD (Switchable Graphics)), OS is WinXP
I just installed the newest video driver from the lenovo page (which also installs "ATI catalyst")
Externale Monitor:
I just bought a Samsung SyncMaster 2443FW, 24" TFT monitor with maximum resolution 1920x1200
Problem:
Monitor works great with my newer T400s and my old Acer laptop. However, with my T400 (described above), I can't make the monitor use the 1920x1200 resolution. However, all the other resolutions look ugly so I need it to work with 1920x120
- If i change the resolution by rightclicking on the Windows XP desktop (and then properties=>settings) and set the screen resolution there to 1920x1200, then my monitor only used a lower resoltion (1440x900) and I get a scrolling effect as I move my pointer across the screen
- if I use ATI catalyst software to set the resolution, I can only chose smaller resolutions (it does no go up to 1920x1200)
Questions
Is that a hardware (maybe the graphic card does not support 1920x1200) or a software problem (maybe some problem with the driver) or just a matter of setting?
What can I do?
Help would be very much appreaciated!
*Original description: Based 2767-2JG: T9550(2.66GHz), 4GB RAM, 250GB 5400rpm HD, 14.1in 1440x900 LCD, 256MB ATI Radeon 3470HD, CDRW/DVDRW, Intel 802.11agn wireless, Bluetooth, Modem, 1GB Ether, UltraNav, Sec Chip, FPR, Camera, 9c Li-Ion, DOS License
Solved!
Go to Solution.

bfrey wrote:
Thank you for your answer.
I have already installed the newsest drivers from Lenovo. I don't really see why I should install a non-official driver. I am convinced that it must work somehow with the official driver.
Kind regards
there are plenty of instances where the official driver have glitches... just look around the forum to find instances of which.... while official drivers maybe better in most instances, there are always the odd case where it doesn't work as well as it should. If they perfectly out of box, then there would never need to be multiple revisions and updates.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Problem with T400 and External Display....

I have a new T400 (less than 1 month old) with the shared memory Intel Graphics setup and I cannot get it to work with an external display of any kind.
I've tried 2 LCD panels (one widescreen, and one 4:3), 2 analog monitors, and a video projector without any luck. All of the displays I have tried work fine with my older Lenovo R61.
I've updated to the newest display drivers and tried working with the various settings under Graphics properties in Vista - Single Display (notebook, monitor), Intel Dual Display, Extended Desktop, etc. The best I got was a cloned image on the larger widescreen LCD panel that appeared for about 1 minute and then stopped. I recreated this 4 or 5 times, but the image would not stay on the external display.
Any ideas?
Thanks,

go into bios, check your video output option and whether you selected Internal + VGA, i think... i will check for you on my X60s....
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

R400/T400/T500/W500: display driver "amdkmdap" crashes

Executive summary: All current Lenovo ThinkPads with switchable graphics (R400, T400, T500, and W500) have usability issues in connection with Vista and the use of external monitors. For more than half a year, users were plagued by frequent Windows crashes. During that time frame, Lenovo did not comment on the various available reports and complaints. By the end of April 2009, Lenovo resolved many issues by releasing a new official driver. Though several problems, including severe ones, remain as of today. Lenovo has said to be actively working on the remaining issues (without outcomes so far).
Important information for affected users: If you're having one of the issues reported here, then Lenovo advises you to call your local Lenovo Support. Demand that a case is submitted to hardware engineering. In particular, you should ask for "a CMVC case to be created and escalated". Using these "code words" ensures that your case is properly addressed.
Old problem description
On Vista 32 and Vista 64, the ATI display driver "amdkmdap" crashes when an external monitor was active before OR an application (game) using DirectX technology is used. The user typically receives a couple of so-called "Timeout Detection and Recovery" (TDR) messages from Vista:
(Click here for an explanation of the message from Microsoft)
Sometimes, amdkmdap crashes several times in a row. Then Windows crashes with a so-called "BSOD", likely resulting in data loss. Typically, Windows detects "atikmpag.sys" as the crashing driver. Sometimes, also an instantaneous reboot happens independent of prior TDR crashes. In such a case, no BSOD is displayed.
The following movie illustrates the phenomenon: http://www.youtube.com/watch?v=LBX9QsCmrpY
This behavior above has been confirmed for the following ThinkPad models: R400, T400, T500, and W500 (see below). Problem reports indicate that the symptoms are often related to playing games and/or the notebook being docked and the external monitor being connected via DVI.
Though, the presence of these two conditions is not necessary to trigger the driver crash:
There are reports where no dock was involved and the external monitor was connected directly to the notebook's VGA port.
Furthermore, there are reports where the notebook was docked and an external monitor was connected to the DVI port.
So far, there has been no report relating to a monitor being connected to the Display Port which is available on some models. (Possibly because this port is not used.)
There are a few reports where neither a dock nor an external monitor was involved.
Playing certain games reliably triggers the crash.
Steps to reproduce
While intially (around September 2008 - October 2008) the crash could be triggered easily, the situation is now (December 2008) more complex. The crashes do still occur, though there is no clear pattern anymore. According to various reports, the display driver crash can be triggered as follows:
Resuming from standby
Watching a DVD.
Playing one of these games: Fallout 3, Bioshock, Team Fortress 2, Knights of the Old Republic.
Arbitrarily during normal work. On a normal working day, the problem occurs at least once.
Further issues
Here are more issues which seem to be related. More information can be found in other posts of this thread:
The notebook display and/or the external monitor runs at a low resolution after resuming from standby.
After the login both monitors flicker while adjusting the resolution of the monitor.
The external monitors cannot be activated using Presentation Director.
The external monitor is blank after docking or undocking.
There are some reports about display driver crashes on machines running Windows XP.
The switchable graphics drivers limit the useable RAM under Vista 32 to 2.5GB (i.e. 500MB-1GB less than usual).
Workarounds
Lenovo has released a new "tip" document which provides a link to a new driver. Get it here but be sure to read the instructions!
(Old tips follow below the line. Consider them as obsolete.)
Here are some tips which might make the problem occur less often. I have not tried all of them. Though, A. and B. have improved the situation for me; your mileage may vary.
A. If you do not have to use an external monitor, then switch to Intel graphics for time being.
Otherwise:
B. Make some changes to your system:
Disable Aero.
Create a new profile in the power manager with the following setting: When running on AC, turn off the monitor after 40 minutes. (Thereby, the notebook goes less often to standby.)
Install the newest graphics drivers.
Install the newest BIOS.
Install the newest Hotkey utility.
Install the newest drivers.
C. Disable the switchable graphics in the BIOS setup and install modded drivers from ATI (see zilla's post in this thread for instructions).
The last workaround (C.) has been confirmed to work reliably by several users. Though, thereby you use drivers which have not been tested by Lenovo. It's possible (but not very likely) that damage results by doing so. Also, it might be difficult to install a future Lenovo driver which resolves the issues reported here. Finally, you cannot use the power-saving Intel graphics. Thus, you should only use this workaround if you know what you are doing.
The programs can be downloaded from the following locations. Notice that System Update does not always offer you immediately the lastest versions.
R400 and T400 users: Go here.
T500 and W500 users: Go here.
User opinions
"Is there any chance this will be fixed, or should I just get used to my "workstation-class" machine crashing regularly?"
"I [am] thinking about to sell my w500 if this problems won't be fixed in the next weeks."
"I've got a T400 w/ Vista 64 and I'll say the Switchable drivers on it S[**]K bad."
"Unfortunately for Lenovo, our IT Manager is at the point of a awarding a new and rather substantial Enterprise Agreement for our whole organization's PC's, which included a rollout of many new PC's for 2009. The contract was going to go to Lenovo. He mumbled something about HP when I asked him about the state of affairs with my PC... [O]ur firm's IT Manager decided to return all the faulty Lenovo's for a refund and would replace them with HP's."
"Is someone from Lenovo paying attention[?]"
"i'm getting angry with ati and lenovo."
"there are no new drivers and no ETA for a fix."
"ThinkPads are supposed to be good, so you'd think there wouldn't be a problem like this."
"honestly it is completely unacceptable for lenovo to have done nothing this long. I paid extra to get the ATI card, and now I can't hook up my laptop to an external monitor without it crashing. I will probably end up selling the laptop soon since using an external monitor is extremely important to me and lenovo doesn't seem to care about fixing the situation."
Update:
- Lenovo support has informed me today (2008-10-24) that they are working on the problem.- changed subject (was: Major troubles with DVI-port and a T400) to reflect new information.- changed message body to reflect new information
- See MIGR-70490 (dated 2008-09-21) for an official statement from Lenovo.
- 2008-11-15: The problems are still present and there is still no ETA for a fix.
- As expected, also R400 models are affected. See below for reports.
- 2008-11-26: Still no word from Lenovo when the problem will be fixed. Added information on (partial) workarounds.
- 2008-12-03: Lenovo updated MIGR-70490. Though, problems persist.
- 2008-12-13: Updated problem description on the basis of new reports.
- 2008-12-16: Updated problem description on the basis of new reports.
- 2009-01-07: Updated problem description on the basis of new reports. Still no word from Lenovo. I called Lenovo's customer service in the Netherlands and was promised to receive a callback. Though, so far they didn't (want to) get back to me.
- 2009-01-08: Updated workaround description on the basis of new reports.
- 2009-01-10: Updated executive summary on the basis of new reports.
- 2009-01-14: Updated problem description on the basis of new reports (movie).
- 2009-01-19: Updated workaround section.
- 2009-01-21: Happy birthday MIGR-70490! It's now 4 months. Updated workaround section. I called Lenovo's customer service in the Netherlands again.
- 2009-01-22: Added section "User opinions"
- 2009-01-23: Updated problem description on the basis of new reports.
- 2009-01-24: Small updates.
- 2009-02-02: Small updates.
- 2009-02-03: Changes to section "Executive summary". Added section "Important information for affected users".
- 2009-02-04: Update to section "Credits".
- 2009-02-19: Update to section "Credits".
- 2009-02-27: Quick update to "Executive summary" and "Workarounds".
- 2009-03-10: Quick updates to section "Executive summary" and "Important information for affected users".
- 2009-03-21: Quick update to "Executive summary"
Credits
Workaround "Aero off": Bubbi, TonyK
Workaround "Modded ATI drivers": jtull89, zilla
Thanks to Mark_Lenovo and Confederate for their work behind the scenes
Thanks to feedback from: ajgiordano, Andy_7575, ben2e, brettgri, bri0831, Brimstar, Bubbi, CodeNameSly, cpueschner, dandill, diablo2man, ewilansky, gaccounts, gan, gandalf7, golffreaksi, Homer, hubertlam, Jiraiya, johnsonjf, jordan_moss, jmark, jtull89, kbarina, lenardg, lukest, misitmichaelf, mlb, MMetts, ojisan, pendaluent, Qot, rmccallen, sarnil, shaofengsd, Snakecharmed, StephanK, tarzan23, Texas1040, TheNewNumber2, TonyK, trickyDick, vedman, Vitalus, Waschbecken, xpnet, xrafx, zilla, ZPrime
(Please don't expect that this list is complete. I am not paid to keep it accurate and complete and, actually, I have a life besides writing about Lenovo's problems. )
Original post
Hi there!
I have major troubles using a Dell 2709W monitor with my T400.
The notebook is attached to a Advanced Mini Dock to which the monitor is connected via DVI.
The problems are as follows.
A. Activating the external monitor often fails
Steps to reproduce:
1. Attach a Dell 2709W via DVI to an Advanced Mini Dock which is connected to a T40
2. Start Windows and make sure that the T400 is running on the ATI card.
=> Dell monitor enters power saving mode because no signal is coming.
3. In Windows use either the Presentation Director, Windows, or the ATI tools to activate the Dell monitor.
Expected result: The Dell monitor is activated and the Windows desktop is shown on it.
Actual result: It takes 1-3 seconds for the Dell monitor to display something. The monitor shows the Windows desktop for a short period. Then it's black again and the monitor returns to the power saving mode .
Analysis: It seems that the Presentation Director, Windows, or the ATI tools (or more aptly, I guess, the ATI driver) expect a quick response from the DVI-port that a monitor is present. If they do not receive the response, the DVI-port is deactivated again. Since the monitor is too slow to respond and enters the power saving mode too quickly, the monitor can hardly ever be activated.
Suggested change: Change these tools (or the ATI driver) so that they wait longer for a response on the DVI-port.
B. Resuming from monitor sleep causes Windows to fall back to a low resolution if the Dell monitor was activated before
Steps to reproduce:
1. Attach a Dell 2709W via DVI to an Advanced Mini Dock which is connected to a T400
2. Start Windows and make sure that the T400 is running on the ATI card.
3. Select the Energy Star profile
4. Activate the Dell monitor
5. Don't use Windows until the notebook display and the Dell monitor are set to sleep by Windows.
6. Wake up the displays (e.g. by pressing some keys)
Expected result: Both displays are run in the display mode as before.
Actual result: The Dell monitor still sleeps. The notebook displays is run at a lower resolution (I guess 800x600). The Windows login prompt is not visible and it has to be guessed that it is shown. Though the typical Windows login background is visible. If the password is entered, then Windows can be used again. Though, the resolution is still low and the Dell monitor still sleeps.
Analysis: It seems that by sending the Dell monitor to sleep, the monitor deactivates the DVI-interface or enters a low-power interface mode. This seems to disturb some component in Windows (the Presentation Director, Windows, the ATI tools, the ATI driver) in a way that Windows only activates the notebook display when it resumes from "monitor sleep".
Suggested change: Change these tools (or the ATI driver) so that they can cope with the situation that the DVI-interface is deactivated and wait longer for the interface to be in a useable state. Reactivate an external monitor even if it "sleeps very deeply".
Relevant system information
- T400 2767-CTO (T9400, 2x2GB RAM, ATI, WXGA+ LED)
- Advanced Mini Dock
- Vista 32 Business (German) - fully updated
- All Lenovo updates via System Update are installed- Dell 2709W
- The system runs the ATI graphic card in the described scenarios
Message Edited by Izmi on 05-21-2009 10:34 AM
Message Edited by Izmi on 06-29-2009 03:13 PM
Solved!
Go to Solution.

Lenovo support made me reinstall presentation director to rule out this component as a factor. After the reinstallation, the amdkmdap-problem is still present. Letting Windows go to standby and waking the system up afterwards, is a reliable method in my case to reproduce the problem on condition that an external monitor was active. The problem does not occur if no external monitor is present.
A web search for "amdkmdap", "atikmpag","BSOD" with one of the ThinkPad-series names (like "T400") shows that other persons also have this problem with R400s, T400s, T500s, and W500s:
- t400: Display driver crashes
- W500 Display Driver
- My W500
- T400 Display driver stopped working...
- T500 Video/Video Driver Issues (2056-4SU)
- NUS T400 issues
- T400 Display Driver Issue
- Vista64 + 4GB RAM + External Display = BSOD
- R400 problem report (in Chinese)
- T500 problem report (in Chinese)
- Bioshock keeps crashing (seems related)
- Vista x64, ATI graphics, dock + external LCD = bluescreens? (a report by a W500 user)
- many problems with lenovo w500
- another R400 problem report (in Chinese)
- Vista BSOD on Lenovo T500 with new Switchable Graphics
- switchable graphics and external monitor through port replic
- Problem with Lenovo T500 notebook & external LCD
- Lenovo ThinkPad T400 - some impressions.
- T400 freezes with graphics Intense programes
- Standard Laptop mit ein paar Macken (in German)
Some possibly related Non-Lenovo cases:
- Why Vista crashes so often when dual display is enabled?
- Vista and 7.3 Display driver atikmdag stopped responding error
- 4870 vista x64 multi-mon = atikdmag BOOM
In the cases in which people observe the "amdkmdap"-problem and describe the circumstances, the use of an external monitor is always a factor. These other reports also indicate that it is likely not an issue with the hardware of my notebook (or then a general problem for many batches of these machine types). For it happens a) on many systems and b) on different kinds of systems.
If others want to contribute to the problem solution, then we should provide Lenovo and ATI a good problem description. So, please add your description.
Message Edited by Izmi on 02-03-2009 11:53 AM

T400 to Mitsubishi TV

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