T400 won't detect WWAN card

Hello all,
I am a newcomer to this forum and I'm glad to see such support for such great products!
I just got my first ever ThinkPad after some research - the T400.  I bought it equipped with this:
SBB ERICS.F3507GUSA-WIWANCARD
I noticed immediately that the SIM card was installed in already, so I powered it on, but in the Lenovo Welcome center part, it told me that I do not have any kind of mobile broadband card installed.
What?
I see the slot for the SIM, and I have a guy on Tech Support telling me it's a PCMCIA card and that I need to pull it out and put it in again!
I've already tried reinstalling the drivers, etc.  Did I just get a defective card?  Has this happened to anyone else?
Thanks for your help
Spencer

Have you checked to see if the SD card reader is listed in system profiler? (apple menu, about this mac, more info button) it should be  listed under Hardware, under USB, it would be labeled some thing like "Internal Memory Card Reader".
If the card reader isn't listed:
Have you tried a NVRAM Reset?
Have you tried a SMC Reset?
If the card reader is listed, but your not seeing the inserted cards:
Have you checked to see if the cards are reconised in Disk Utility? (go to the dock, click on finder, go to the menu bar, click on the go menu, chose Utilties, double click on disk utility) Do you see the sd card listed?

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