T400s and T500 experiencing slow response time accessing certain websites from within our network

Hello there.... we have some Lenovo T400s running Windows 7 and T500 running WinXP Pro that are experiencing slow response time when trying to access certain website from within our company network (particularly this global crossing Web meeting, google maps): https://core1.callinfo.com/interface/guest.jsp?host=globalcrossing ... it takes 10-15 minutes before it loads the meeting login screen and same response time for google maps to respond as well... the thing is, other Lenovo T400s, T61, and other HP desktop machines that are connected to the same network in our company does not experience this slow response time... HOWEVER, when these problematic T400s / T500 laptops are connected to external network (e.g. home DSL, hotel DSL/Cable modem) the problem goes away.   Our NETWORK ran tests to monitor traffic to the websites from our company's network but seem to connect just fine... just wondering if anybody out there experienced the same problem and know of a solution.  By the way, the two newer T400s that are experiencing the slow response time have the following BIOS version 1.11 (6HET26WW) and BIOS version 1.09 (6HET24WW).  Then a T400s that is also connected to the same network but not experiencing the problem has a BIOS version of 1.02 (6HET17WW - running WinXP Pro).   NOTE: We also connected a Linksys USB wireless adapter to connect to our wireless network in the company but same problem - and problem occurs even when connected via network cable.  Your feedback will be greatly appreciated.

Network World posted an article about a free response time monitoring tool that would be worth checking out

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    iMac 2560 x 1440
    DELL 2208WFP 1680 x 1050 @ 60 Hz
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    Recovery HD (disk1s3) <not mounted>: 650 MB
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    Seagate Backup+ Desk 3 TB
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    disk4s2 (disk4s2) <not mounted>: 3 TB
    Boot OS X (disk4s3) <not mounted>: 134.2 MB
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    Apple Inc. FaceTime HD Camera (Built-in)
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    [not loaded]com.cisco.kext.acsock (1.1.0 - SDK 10.6) Support
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    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
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    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/(de|[nst]):/p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ 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Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Slow response times

    This last weekend, we migrated off of our old server 2003 cf7mx server, to a new Server 2008r2 x64 CF 9,0,1,274733 server.  We are now experiencing slow response times for our server,according to the Windows Performance monitor our Avg Request times are way up. I have been going through some logs but nothing seems to leap out at me, but i am not the best CF admin.  As i dont know what information would be usefull, i have tried to give all the info. 
    Here is our coldfusion-event log:
    08/14 16:22:58 user JSPServlet: init
    08/14 16:23:00 user ColdFusionStartUpServlet: init
    08/14 16:23:00 user ColdFusionStartUpServlet: ColdFusion: Starting application services
    08/14 16:23:00 user ColdFusionStartUpServlet: ColdFusion: VM version = 14.3-b01
    08/14 16:23:08 user ColdFusionStartUpServlet: ColdFusion: application services are now available
    08/14 16:23:08 user CFMxmlServlet: init
    08/14 16:23:08 user CFMxmlServlet: Macromedia Flex Build: 87315.134646
    08/14 16:23:10 user CFSwfServlet: init
    08/14 16:23:10 user CFCServlet: init
    08/14 16:23:12 user FlashGateway: init
    08/14 16:23:12 user MessageBrokerServlet: init
    08/14 16:23:13 user CFFormGateway: init
    08/14 16:23:13 user CFInternalServlet: init
    08/14 16:23:13 user WSRPProducer: init
    08/14 16:23:13 user ServerCFCServlet: init
    08/15 08:13:09 user GraphServlet: init
    08/15 10:25:45 user CFInternalServlet: destroy
    08/15 10:25:50 user FlashGateway: destroy
    08/15 10:25:50 user WSRPProducer: destroy
    08/15 10:25:50 user CFCServlet: destroy
    08/15 10:25:50 user GraphServlet: destroy
    08/15 10:25:50 user CFMxmlServlet: destroy
    08/15 10:25:50 user CFFormGateway: destroy
    08/15 10:25:50 user CFSwfServlet: destroy
    08/15 10:26:50 info No JDBC data sources have been configured for this server (see jrun-resources.xml)
    08/15 10:26:50 info JRun Proxy Server listening on *:51800
    08/15 10:26:50 info Deploying enterprise application "Adobe_ColdFusion_9" from: file:/C:/ColdFusion9/
    08/15 10:26:51 info Deploying web application "Adobe ColdFusion 9" from: file:/C:/ColdFusion9/
    08/15 10:26:52 user JSPServlet: init
    08/15 10:26:53 user ColdFusionStartUpServlet: init
    08/15 10:26:53 user ColdFusionStartUpServlet: ColdFusion: Starting application services
    08/15 10:26:53 user ColdFusionStartUpServlet: ColdFusion: VM version = 14.3-b01
    08/15 10:26:58 user ColdFusionStartUpServlet: ColdFusion: application services are now available
    08/15 10:26:58 user CFMxmlServlet: init
    08/15 10:26:58 user CFMxmlServlet: Macromedia Flex Build: 87315.134646
    08/15 10:26:59 user CFSwfServlet: init
    08/15 10:27:00 user CFCServlet: init
    08/15 10:27:03 user FlashGateway: init
    08/15 10:27:03 user MessageBrokerServlet: init
    08/15 10:27:04 user CFFormGateway: init
    08/15 10:27:04 user CFInternalServlet: init
    08/15 10:27:04 user WSRPProducer: init
    08/15 10:27:05 user ServerCFCServlet: init
    08/15 10:36:30 user CFInternalServlet: destroy
    08/15 10:36:36 user FlashGateway: destroy
    08/15 10:36:36 user WSRPProducer: destroy
    08/15 10:36:36 user CFCServlet: destroy
    08/15 10:36:36 user CFMxmlServlet: destroy
    08/15 10:36:36 user CFFormGateway: destroy
    08/15 10:36:36 user CFSwfServlet: destroy
    08/15 10:38:35 info No JDBC data sources have been configured for this server (see jrun-resources.xml)
    08/15 10:38:35 info JRun Proxy Server listening on *:51800
    08/15 10:38:35 info Deploying enterprise application "Adobe_ColdFusion_9" from: file:/C:/ColdFusion9/
    08/15 10:38:35 info Deploying web application "Adobe ColdFusion 9" from: file:/C:/ColdFusion9/
    08/15 10:38:36 user JSPServlet: init
    08/15 10:38:37 user ColdFusionStartUpServlet: init
    08/15 10:38:37 user ColdFusionStartUpServlet: ColdFusion: Starting application services
    08/15 10:38:37 user ColdFusionStartUpServlet: ColdFusion: VM version = 14.3-b01
    08/15 10:38:41 user ColdFusionStartUpServlet: ColdFusion: application services are now available
    08/15 10:38:41 user CFMxmlServlet: init
    08/15 10:38:41 user CFMxmlServlet: Macromedia Flex Build: 87315.134646
    08/15 10:38:44 user CFSwfServlet: init
    08/15 10:38:44 user CFCServlet: init
    08/15 10:38:46 user FlashGateway: init
    08/15 10:38:46 user MessageBrokerServlet: init
    08/15 10:38:47 user CFFormGateway: init
    08/15 10:38:47 user CFInternalServlet: init
    08/15 10:38:47 user WSRPProducer: init
    Here is our cf application log:
    "Severity","ThreadID","Date","Time","Application","Message"
    "Information","jrpp-0","06/25/11","19:24:19",,"C:\ColdFusion9\logs\application.log initialized"
    "Error","jrpp-0","06/25/11","19:24:19",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
    "Error","jrpp-1","06/25/11","22:14:06",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
    "Error","jrpp-2","06/25/11","22:32:05",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
    "Information","jrpp-3","06/26/11","11:45:13","CFADMIN","Invalid login for Default User"
    "Error","jrpp-0","07/06/11","15:46:07",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
    "Error","jrpp-1","08/14/11","20:56:25","impager","Element DEPT is undefined in FORM. The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinical\pagers\impager\sendpage.cfm, line: 1 "
    "Error","jrpp-1","08/14/11","21:04:33",,"File not found: /CFIDE/main/ide.cfm The specific sequence of files included or processed is: C:\inetpub\wwwroot\CFIDE\main\ide.cfm'' "
    "Error","jrpp-4","08/14/11","22:04:43","impager","Element DEPT is undefined in FORM. The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinical\pagers\impager\sendpage.cfm, line: 1 "
    "Error","jrpp-36","08/15/11","08:50:29","TEAMS_database","Variable MYPERIOD is undefined. The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthly_entry.cfm, line: 220 "
    "Error","jrpp-50","08/15/11","09:12:36",,"Invalid CFML construct found on line 2 at column 25.ColdFusion was looking at the following text:<p>=</p><p>The CFML compiler was processing:<ul><li>An expression that began on line 2, column 8.<br>The expression might be missing an ending #, for example, #expr instead of #expr#.<li>A cfset tag beginning on line 2, column 2.</ul> The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinpub\L2\ess\page3e.cfm, line: 2 "
    "Error","jrpp-50","08/15/11","09:13:39",,"Invalid CFML construct found on line 2 at column 25.ColdFusion was looking at the following text:<p>=</p><p>The CFML compiler was processing:<ul><li>An expression that began on line 2, column 8.<br>The expression might be missing an ending #, for example, #expr instead of #expr#.<li>A cfset tag beginning on line 2, column 2.</ul> The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinpub\L2\ess\page3e.cfm, line: 2 "
    "Error","jrpp-50","08/15/11","09:14:17",,"Invalid CFML construct found on line 42 at column 35.ColdFusion was looking at the following text:<p>=</p><p>The CFML compiler was processing:<ul><li>An expression that began on line 42, column 8.<br>The expression might be missing an ending #, for example, #expr instead of #expr#.<li>A cfset tag beginning on line 42, column 2.</ul> The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinpub\L2\ess\page4a.cfm, line: 42 "
    "Error","jrpp-78","08/15/11","09:56:53","TEAMS_database","Variable MYPERIOD is undefined. The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthly_entry.cfm, line: 220 "
    "Error","jrpp-75","08/15/11","10:10:12","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 9 "
    "Error","jrpp-80","08/15/11","10:10:46","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 9 "
    "Error","jrpp-78","08/15/11","10:11:28","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 124 "
    "Error","jrpp-89","08/15/11","10:13:20","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 418 "
    "Error","jrpp-88","08/15/11","10:13:52","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\login.cfm, line: 77 "
    "Error","jrpp-82","08/15/11","10:14:35","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 9 "
    "Error","jrpp-92","08/15/11","10:16:25","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\login.cfm, line: 77 "
    "Error","jrpp-84","08/15/11","10:18:11","impager","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\clinical\pagers\impager\pagerlist.cfm, line: 620 "
    "Error","jrpp-89","08/15/11","10:19:37","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_1.cfm, line: 233 "
    "Error","jrpp-80","08/15/11","10:22:19","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_1.cfm, line: 154 "
    "Error","jrpp-92","08/15/11","10:23:24","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\login.cfm, line: 84 "
    "Error","jrpp-96","08/15/11","10:24:12","TEAMS_database","The request has exceeded the allowable time limit Tag: cfoutput The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_2.cfm, line: 157 "
    "Error","jrpp-95","08/15/11","10:24:12","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_1.cfm, line: 233 "
    "Error","jrpp-14","08/15/11","10:31:03","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 9 "
    "Error","jrpp-2","08/15/11","10:31:33","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\sow.cfm, line: 144 "
    "Error","jrpp-15","08/15/11","10:32:04","TEAMS_database","Error Executing Database Query.Timed out trying to establish connection The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\TA_entry.cfm, line: 154 "
    "Error","jrpp-1","08/15/11","10:32:15","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 124 "
    "Error","jrpp-12","08/15/11","10:32:58","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\sow.cfm, line: 169 "
    "Error","jrpp-10","08/15/11","10:33:21","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\monthlyentry1a.cfm, line: 418 "
    "Error","jrpp-4","08/15/11","10:33:43","TEAMS_database","The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: C:\inetpub\wwwroot\cf\tpep\teendata\entry_2011_2.cfm, line: 233 "
    Please let me know if any other data would be usefull. 

    Hi,
    I expect the error details in CF9\runtime\logs\coldfusion-out.log will like provide a clue as to problem.
    For a more long term plan I think you should do what you can to migrate the ACCESS data to SQL or some other database.
    HTH, Carl.

  • Using collections and experiencing slow response

    I am experiencing slow response when using htmldb_collection. I was hoping someone might point me in another direction or point to where the delay may be occurring.
    First a synopsis of what I am using these collections for. The main collections are used in order to enable the users to work with multiple rows of data (each agreement may have multiple inbound and outbound tiered rates). These collections, OBTCOLLECTION and IBTCOLLECTION, seem to be fine. The problem arises from the next set of collections.
    OBTCOLLECTION and IBTCOLLECTION each contain a field for city, product, dial code group and period. Each of these fields contains a semi-colon delimited string. When the user chooses to view either the outbound tiers (OBTCOLLECTION) or the inbound tiers (IBTCOLLECTION), I generate four collections based on these four fields, parsing the delimited strings, for each tier (record in the OBT or IBT collection). Those collections are used as the bases for multiple select shuttles when the user edits an individual tier.
    Here is the collection code for what I am doing.
    When the user chooses an agreement to work with, by clicking on an edit link, they are sent to page 17 (as you see referenced in the code). That page has the on-demand process below triggered on load, after footer.
    -- This process Loads the collections used
    -- for the Inbound and Outbound tier details
         -- OBTCOLLECTION
         -- IBTCOLLECTION
    -- It is an on-demand process called on load (after footer) of page 17 --
    -- OUTBOUND TIER COLLECTION --
         if htmldb_collection.collection_exists( 'OBTCOLLECTION') = TRUE then
             htmldb_collection.delete_collection(p_collection_name => 'OBTCOLLECTION' );
         end if;
         htmldb_collection.create_collection_from_query(
             p_collection_name => 'OBTCOLLECTION',
             p_query           => 'select ID, AGREEMENT_ID, FIXED_MOBILE_ALL,
                              OF_TYPE,TIER, START_MIN, END_MIN,
                                             REVERT_TO, RATE,CURRENCY,
                                             PENALTY_RATE, PENALTY_CURR,
                       PRODUCT,CITY, DIAL_CODE_GROUP, PERIOD,
                        to_char(START_DATE,''MM/DD/YYYY''),
                                             to_char(END_DATE,''MM/DD/YYYY''),
                                             MONTHLY,EXCLUDED,
                       ''O'' original_flag
                          from outbound_tiers
                          where agreement_id = '''||:P17_ID ||'''
                          order by FIXED_MOBILE_ALL, ID',
             p_generate_md5    => 'YES');
    -- INBOUND TIER COLLECTION --
         if htmldb_collection.collection_exists( 'IBTCOLLECTION') = TRUE then
             htmldb_collection.delete_collection(p_collection_name => 'IBTCOLLECTION' );
         end if;
         htmldb_collection.create_collection_from_query(
             p_collection_name => 'IBTCOLLECTION',
             p_query           => 'select ID, AGREEMENT_ID, FIXED_MOBILE_ALL,
                              OF_TYPE,TIER, START_MIN, END_MIN,
                                             REVERT_TO, RATE,CURRENCY,
                                             PENALTY_RATE, PENALTY_CURR,
                              PRODUCT,CITY, DIAL_CODE_GROUP, PERIOD,
                              to_char(START_DATE,''MM/DD/YYYY''),
                                             to_char(END_DATE,''MM/DD/YYYY''),
                                             MONTHLY,EXCLUDED,
                              ''O'' original_flag
                          from inbound_tiers
                          where agreement_id = '''||:P17_ID ||'''
                          order by FIXED_MOBILE_ALL, ID',
             p_generate_md5    => 'YES');
         commit;The tables each of these collections is created from are each about 2000 rows.
    This part is working well enough.
    Next, when the user chooses to view the tier information (either inbound or Outbound) they navigate to either of two pages that have the on-demand process below triggered on load, after header.
    -- This process Loads all of the collections used
    --  for the multiple select shuttles --
         -- DCGCOLLECTION
         -- CITYCOLLECTION
         -- PRODCOLLECTION
         -- PRDCOLLECTION
    -- It is  an on-demand process called on load (after footer)  --
    DECLARE
       dcg_string long;
       dcg varchar2(100);
       city_string long;
       the_city varchar2(100);
       prod_string long;
       prod varchar2(100);
       prd_string long;
       prd varchar2(100);
       end_char varchar2(1);
       n number;
       CURSOR shuttle_cur IS
          SELECT seq_id obt_seq_id,
                 c013 product,
                 c014 city,
                 c015 dial_code_group,
                 c016 period
          FROM htmldb_collections
          WHERE collection_name = 'OBTCOLLECTION';
       shuttle_rec shuttle_cur%ROWTYPE;
    BEGIN
    -- CREATE OR TRUNCATE DIAL CODE GROUP COLLECTION FOR MULTIPLE SELECT SHUTTLES --
         htmldb_collection.create_or_truncate_collection(
         p_collection_name => 'DCGCOLLECTION');
    -- CREATE OR TRUNCATE CITY COLLECTION FOR MULTIPLE SELECT SHUTTLES --
         htmldb_collection.create_or_truncate_collection(
         p_collection_name => 'CITYCOLLECTION');
    -- CREATE OR TRUNCATE PRODUCT COLLECTION FOR MULTIPLE SELECT SHUTTLES --
         htmldb_collection.create_or_truncate_collection(
         p_collection_name => 'PRODCOLLECTION');
    -- CREATE OR TRUNCATE PERIOD COLLECTION FOR MULTIPLE SELECT SHUTTLES --
         htmldb_collection.create_or_truncate_collection(
         p_collection_name => 'PRDCOLLECTION');
    -- LOAD COLLECTIONS BY LOOPING THROUGH CURSOR.
         OPEN shuttle_cur;
         LOOP
            FETCH shuttle_cur INTO shuttle_rec;
            EXIT WHEN shuttle_cur%NOTFOUND;
            -- DIAL CODE GROUP --
            dcg_string := shuttle_rec.dial_code_group ;
            end_char := substr(dcg_string,-1,1);
            if end_char != ';' then
               dcg_string := dcg_string || ';' ;
            end if;
            LOOP
               EXIT WHEN dcg_string is null;
               n := instr(dcg_string,';');
               dcg := ltrim( rtrim( substr( dcg_string, 1, n-1 ) ) );
               dcg_string := substr( dcg_string, n+1 );
               if length(dcg) > 1 then
                htmldb_collection.add_member(
                   p_collection_name => 'DCGCOLLECTION',
                   p_c001 => shuttle_rec.obt_seq_id,
                   p_c002 => dcg,
                   p_generate_md5 => 'NO');
               end if;
            END LOOP;
            -- CITY --
            city_string := shuttle_rec.city ;
            end_char := substr(city_string,-1,1);
            if end_char != ';' then
               city_string := city_string || ';' ;
            end if;
            LOOP
               EXIT WHEN city_string is null;
               n := instr(city_string,';');
               the_city := ltrim( rtrim( substr( city_string, 1, n-1 ) ) );
               city_string := substr( city_string, n+1 );
               if length(the_city) > 1 then
                htmldb_collection.add_member(
                   p_collection_name => 'CITYCOLLECTION',
                   p_c001 => shuttle_rec.obt_seq_id,
                   p_c002 => the_city,
                   p_generate_md5 => 'NO');
               end if;
            END LOOP;
            -- PRODUCT --
            prod_string := shuttle_rec.product ;
            end_char := substr(prod_string,-1,1);
            if end_char != ';' then
               prod_string := prod_string || ';' ;
            end if;
            LOOP
               EXIT WHEN prod_string is null;
               n := instr(prod_string,';');
               prod := ltrim( rtrim( substr( prod_string, 1, n-1 ) ) );
               prod_string := substr( prod_string, n+1 );
               if length(prod) > 1 then
                htmldb_collection.add_member(
                   p_collection_name => 'PRODCOLLECTION',
                   p_c001 => shuttle_rec.obt_seq_id,
                   p_c002 => prod,
                   p_generate_md5 => 'NO');
               end if;
            END LOOP;
            -- PERIOD --
            prd_string := shuttle_rec.period ;
            end_char := substr(prd_string,-1,1);
            if end_char != ';' then
               prd_string := prd_string || ';' ;
            end if;
            LOOP
               EXIT WHEN prd_string is null;
               n := instr(prd_string,';');
               prd := ltrim( rtrim( substr( prd_string, 1, n-1 ) ) );
               prd_string := substr( prd_string, n+1 );
               if length(prd) > 1 then
                htmldb_collection.add_member(
                   p_collection_name => 'PRDCOLLECTION',
                   p_c001 => shuttle_rec.obt_seq_id,
                   p_c002 => prd,
                   p_generate_md5 => 'NO');
               end if;
            END LOOP;
         END LOOP;
         CLOSE shuttle_cur;
        commit;
    END;Creating these collections from the initial collection is taking way too long. The page is rendered after about 22 seconds (when tier collection has 2 rows) and 10 minutes worst case (when the tier collection has 56 rows).
    Thank you in advance for any advice you may have.

    Try to instrument/profile your code by putting timing statements after each operation. This way you can tell which parts are taking the most time and address them.

  • I just updated my RAM and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.

    I just updated my RAM (replaced the two 2 gig cards with two Corsair 8 gig cards) and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times with Photoshop and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.
    Here is the crash report:
    Interval Since Last Panic Report:  5426204 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    2DD57DDB-BB42-5614-395A-CA6225BDAFD9
    Wed Mar 20 11:36:53 2013
    panic(cpu 0 caller 0xffffff801aa43d8e): "a freed zone element has been modified in zone: maps"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:219
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81eb0eb950 : 0xffffff801aa1d626
    0xffffff81eb0eb9c0 : 0xffffff801aa43d8e
    0xffffff81eb0eba00 : 0xffffff801aa435d2
    0xffffff81eb0ebae0 : 0xffffff801aa663f7
    0xffffff81eb0ebb20 : 0xffffff801aa67398
    0xffffff81eb0ebc70 : 0xffffff801aa6887c
    0xffffff81eb0ebd20 : 0xffffff801ad5b8fe
    0xffffff81eb0ebf50 : 0xffffff801ade182a
    0xffffff81eb0ebfb0 : 0xffffff801aaced33
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    Not yet set
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x000000001a800000
    Kernel text base: 0xffffff801aa00000
    System model name: iMac11,2 (Mac-F2238AC8)
    System uptime in nanoseconds: 1070542822
    last loaded kext at 707348380: com.apple.driver.AppleIRController    320.15 (addr 0xffffff7f9c53e000, size 28672)
    loaded kexts:
    at.obdev.nke.LittleSnitch    3908
    com.apple.driver.AppleIRController    320.15
    com.apple.driver.AppleUSBCardReader    3.1.0
    com.apple.driver.AppleFileSystemDriver    3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    34
    com.apple.iokit.SCSITaskUserClient    3.5.1
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.2.2
    com.apple.driver.AppleUSBHub    5.2.5
    com.apple.driver.AppleFWOHCI    4.9.6
    com.apple.driver.AirPort.Atheros40    600.70.23
    com.apple.driver.AppleUSBEHCI    5.4.0
    com.apple.driver.AppleAHCIPort    2.4.1
    com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
    com.apple.driver.AppleUSBUHCI    5.2.5
    com.apple.driver.AppleEFINVRAM    1.6.1
    com.apple.driver.AppleACPIButtons    1.6
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.6
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
    com.apple.nke.applicationfirewall    4.0.39
    com.apple.security.quarantine    2
    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
    com.apple.iokit.IOUSBHIDDriver    5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
    com.apple.iokit.IOUSBMassStorageClass    3.5.0
    com.apple.driver.AppleUSBMergeNub    5.2.5
    com.apple.driver.AppleUSBComposite    5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
    com.apple.iokit.IOUSBUserClient    5.2.5
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IO80211Family    500.15
    com.apple.iokit.IOAHCIFamily    2.2.1
    com.apple.iokit.IOEthernetAVBController    1.0.2b1
    com.apple.iokit.IONetworkingFamily    3.0
    com.apple.iokit.IOUSBFamily    5.4.0
    com.apple.driver.AppleEFIRuntime    1.6.1
    com.apple.iokit.IOHIDFamily    1.8.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    220
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    344
    com.apple.iokit.IOStorageFamily    1.8
    com.apple.driver.AppleKeyStore    28.21
    com.apple.driver.AppleACPIPlatform    1.6
    com.apple.iokit.IOPCIFamily    2.7.2
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 0 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3

    There have been a few reports on here where Corsair RAM seems to have caused users a lot of grief with crashes.
    The recommendation on here, mostly, is to only buy RAM from macsales.com or crucial.com as they guarantee their modules will work and offer a no quibble lifetime guarantee.
    I'd put the original RAM back in, return the Corsair chips for a refund and re-order from one of those two companies.
    http://eshop.macsales.com/shop/apple/memory/iMac
    http://www.crucial.com/

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    I went on the computer and repaired disk permissions, as well as verified the disk. All went fine. Tried to do a software update in order to update to 10.4.9, but the computer freezes before it can even really begin to download the information.
    Numerous reboots were also tried, with nothing working. I don't want to have to do something extreme like reinstalling the operating system without knowing that there might be a simpler solution, so that's why I'm here! I'd also like to know whether we can save her files (documents, etc.), if a reinstallation is needed.
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    Thanks!
    MacBook Pro   Mac OS X (10.4.9)  

    Alright-her computer has gotten progressively worse, and has not even managed to reach the log in screen for the past 10 minutes. Just a grey screen, an apple, and the little twirling loading thing.
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    Is a reformat the only thing left to do? She does subscribe to AppleCare-is it worth calling them, or will they just tell her to reformat as well?
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    Keep in mind that there aren't any other app's running in the background that causes response time delays
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    Well, to all those queing in on my question-observation... let me provide you an update.
    True to form, APPLE provided me great support and Customer Satisfaction.
    I did my due diligence and called into Apple Care and an app't was made for me at the Genius Bar the next day.
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