T41 Thinkpad CD RW/DVD Drive no longer will read DVD's

I have a T41 with an Ultra Bay CD ROM Mat**bleep**a 755yDVD/CD RW drive. I was able read CD's and DVD's. I had a system problem a while back and went to a system restore. Since then I can read and write CD's but DVD's or not recognized at all. Device Manager won't let me reinstall the driver. The registry seems fine. Where do I get a driver and what driver is the right one for this device. Does any one have a suggestion on how to fix this problem.

It is a bad piece of hardware. You have eliminated all other possibilities. You need to replace the optical drive. In the meantime you can install the software across a network by making the optical drive on another computer within the network shared and access the files on the disk from the laptop. Or you can get a usb dvd drive or you can copy the contents of the cd onto a flash drive and install from there.

Similar Messages

Apple Store will wipe hard drive - how long will that take - estimated?

Apple Store will wipe hard drive - how long will that take - estimated?

Ask the staff at the Apple Store.

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes normally in the future & get the CD/DVD drive working again? if I delete the upper / lower registry keys what other functions are impacted? I see others say itunes asks for a reinstall...then same problem all over again! THX

Have you revieved this support document?
TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

CD/DVD drive no longer reads music CD's after 10.5.6 upgrade

After going through the 10.5.6 upgrade, the MATSHITA DVD-R UJ-857E on my 2.16 Intel MacBook is no longer recognizing music CD's. Bought 3 new CD's just before upgrading and they aren't recognized now, as well as older CD's I own. DVD's and software CD/DVD's seem to work fine however.
Any ideas on why and how to correct the issue? Is there a firmware update for the Matshita DVD drives used by Apple?
Thanks in advance
Joseph
MATSHITA DVD-R UJ-857E:
Firmware Revision: ZB0E
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds

My G5 iMac was doing the same thing in the early months of 2008, and it wasn't till June that I discovered the drive itself was going bad. I could burn a disc, and when it finished, it wouldn't mount. I would reboot, and while the disc would then mount, the iMac said it was not the proper format. (Even though it was just burned on the Mac).
A new drive eliminated this problem, so I would ask, how old is your computer?
Mine was a little over two years old when it started this, and it took four months to completely die on me.

CD/DVD Drive no longer reading discs

HP Pavilion g6-1b50us Notebook PC
Windows 7 64-bit
I've only had my laptop about a month and a half. To transfer items from my old laptop to the new one, I used the CD/DVD drive to copy items over. It worked beautifully at that time.
Tonight, I went to install a new program I just received. Its on CD-ROM. I placed it in the drive, it popped up with the "run or open" prompt. Pretty straight forward and normal. I clicked run/install and... the drive started making noises like it was either off balance or hung up or... something. After waiting much longer than it should have taken to read the disc, I just clicked the button to open the drive (and essentially cancel the install). No problem, the disc slowed like normal and the drive popped open.
Hmmm... So I did a reboot. Tried again. The run or open prompt came up. I canceled it this time, and went into the computer and right clicked the CD/DVD drive (where it showed the proper title of the disc) and clicked open. IT made the weird noises again and... nothing. I closed out the computer prompt, tried to open the drive again to stop it, and this time i had no luck. It just... sat there. So I ended up doing reboot.
Reboot. Got the disc out. Decided to try the disc in a different computer. Maybe I got a bad program. Nope. It worked like a charm, ready to install elsewhere.
I went BACK to my HP, tried the disc a third time. This time... nothing. No prompt. I went into Computer. No CD title in the CD drive. I clicked on it, and it started spinning (again making the weird hung up/off balance noise) and eventually came back saying there is no disc in the drive.
My various steps to fix things have included:
-- making sure all the drivers, BIOS, etc. updates are installed. All are up to date.
-- Did a system restore point a couple weeks back to see if that helped. No luck. Undid the restore point.
-- Microsoft Fix-It thing. Couldn't do anything because it would never read that there was a disc in the drive in the first place!
-- Did HP System Troubleshooting. Same problem as the Microsoft Fix-It EXCEPT when I used a blank CD-R.
-- Eventually did get it to also read a DVD-R disc. Seems willing to write to disc, but not read???
-- Uninstalled the DVD/CD drive in Device Manager. Let it reinstall the drivers on its own.
-- I've tried an audio CD, a video DVD, the program I am trying to install, and the blank discs. The only things it will read now if the blank discs. (And even then, it takes a few minutes to do that.)
In device manager, it is listed as "hp DVDRAM GT31L SATA CdRom Device."
I'm at my wits end. ANY suggestions I've not tried? Frankly, I NEED to install this program to do my job. This needs to be fixed, like, yesterday.

It is a bad piece of hardware. You have eliminated all other possibilities. You need to replace the optical drive. In the meantime you can install the software across a network by making the optical drive on another computer within the network shared and access the files on the disk from the laptop. Or you can get a usb dvd drive or you can copy the contents of the cd onto a flash drive and install from there.

CD/DVD DRIVE NO LONGER SEEN ON LAPTOP

Have a HP dc4223cl with a Mat**bleep**a uj840d. As of today, drive no longer seen by system. Device manager states driver is O.K. but device is not attached? Best way to find drive and re-install?? Thanks

Dear cmex,
Try this CD DVD Problems-Solutions...
still can't solve ?.. please inform here..
Good Luck....

Drive no longer recognizes blank DVD's since I've upgraded to Snow Leopard

Hello, I have an issue with my Super Drive (the UJ-875). Since I've upgraded to Snow Leopard, the drive no longer recognizes any blank media in it. I've tried -R, +R, -RW and +RW. No dice. The discs can be put in the drive and ejected without issue, it's just they are never displayed in Finder or Disk Utility. When I try to burn a mounted disc image, it simply sits there saying "To begin, insert a blank disc". I've tried using the exact same spindle of blank TDK -R's that I was using before I upgraded the O.S. I also tried some blank Sony media and it doesn't recognize it. It should be noted that the drive doesn't seem to have any issue with previously recorded discs. Those appear to read just fine, it's only blank media that looks like the issue. Any answers you can provide would be greatly appreciated. Below is the Disc Burning information that's displayed in About This Mac:
MATSHITA DVD-R UJ-875:
Firmware Revision: DB09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: DVD-R
ID: RITEKF1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 2x, 4x, 8x

Try repairing permissions: http://support.apple.com/kb/HT1452 -and resetting the Pram: http://docs.info.apple.com/article.html?artnum=2238

Updated to Mavericks:cd/dvd drive no longer works since update. How do I fix this?

I updated my macbook pro with the Mavericks update last week. Since then, my cd/dvd drive no longer works.
It worked until I did the update. How do I fix this? Can I delete the update and if so how do I do that? or
is thiere a fix for this?

1. Reset PRAM. http://support.apple.com/kb/PH14222
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
Best.

Optical drive no longer mounts blanks after erasing dvd-rw

hi, hopefully someone can help with this -
new macbook pro (couple months old)
i've used the optical drive twice, to burn onto a couple maxell dvd+rw discs - this worked fine.
today, i put one of the discs i'd previously used in, hit "erase" in disk utility ...
since then, the drive won't mount or recognize any blank media ... (the drive just hums for a bit, then nothing)
i tried the erased DVD-RW disc in another mac, it mounted fine - so the problem's not the discs ....
the optical drive seems to mount old data DVD-R's, authored DVDs, and CD's just fine ... but it now won't mount any blank media at all (whether CD-R, DVD-RW, or DVD-R)
weird - it's like erasing a DVD+RW has somehow wiped the drive's ability to mount fresh, blank discs...
is it possible the erase operation busted something in the drive ... maybe that kind of operation uses part of the hardware mechanism that only affects the reading of blank media ? or could this be a software problem?
i tried resetting pram and repairing perms, this had no effect.
here's the spec of the optical drive :
MATSHITA DVD-R UJ-875:
Firmware Revision: DA09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds

ok, just to add to this -
i made a small install of OSX.5.2 (from the MBP install disc) on a FW drive, and booted from that - and lo and behold, blank media is recognized ...
... so this points to a software problem ...

MacBook DVD drive no longer recognizing blank DVDs

I thought I'd do some DVD archives of photos (using a Burn folder) and popped in a blank DVD (from a stack of blank DVDs that I've been using for a while).
Lo and behold this message popped up:
"The disc can’t be used because the disc drive is not supported (error code 0x80020025)"
I've done burning without problems on 10.5.x and this is the first time I've tried since upgrading to 10.6.
It seems to be a relatively common problem with no clear fix?

About this Mac reveals:
MATSHITA DVD-R UJ-857D:
Firmware Revision: KBVB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: DVD-R
ID: TTH02
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x, 2x, 4x, 6x

I have a mac pro g4 when i load a cd or dvd there is no start up noise from drive and icon will not show on desktop or in itunes. How should i troubleshoot? pioneer 105 mirror door

I have a mac pro g4 when i load a cd or dvd there is no start up noise from drive and icon will not show on desktop or in itunes. How should i troubleshoot? pioneer 105 mirror door

PIONEER DVD-RW DVR-105:
Firmware Revision:          A506
Interconnect:          ATAPI
Burn Support:          Yes (Apple Shipping Drive)
Cache:          2000 KB
Reads DVD:          Yes
CD-Write:          -R, -RW
DVD-Write:          -R, -RW
Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:          Insert media and refresh to show available burn speeds
yes its a power mac thanks its been a long month and Merry Christmas thanks for checking my question im hoping its a driver problem but not liking some other stuff looking like replace drive

Super Drive no longer working- Help required

My new MPB's optical drive has stopped working.
I was mid way through a burn when it started making some unusual noises and eventually the burn failed and ejected the blank DVD.
I have had this computer for no more than 3 months and used the drive itself no more that 15 times.
Since the burn failure the drive will no longer recognize any CD or DVD I insert into the drive.
Any advise will be most appreciated.
Thank you
Metso
MATSHITA DVD-R UJ-868:
Firmware Revision: KB19
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds

Since your Mac is just 3 months old, you are still under Apple's one year warranty. Your best bet would be to contact Apple about having the optical drive replaced under warranty.
Good luck!

I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

A reply to similar question (Q & As , in product page Apple Store) says:
"...dissable the internal reader hardware from devices setup. Then plug the external usb superdrive and that's it." Answered by Enrique T from Lima Oct 25 2013.
If you can locate an external Apple USB 'Air" superdrive for earlier model MacBook Air, that should work. The newer one for the Air is the same as for iMac, now.
You may be able to use other brands of external USB optical drive with your older intel-based iMac, as some of them function capably. A few should also be able to see system discs or other bootable utilities on DVD.
Hopefully this helps.
Good luck & happy computing!

I have a MacBook Pro, 10.10.2 Yosemite. My external hard drive no longer appears on my screen or in Time Machine

I have a MacBook Pro, 10.10.2 Yosemite. My external hard drive no longer appears on my screen or in Time Machine. I have gone into Disc Utility to repair disc, and get the message: Error: Partition map check failed because no slices were found. I was trying to follow Melophage's instructions by going into "Terminal" and entering "diskutil list; diskutil cs list; mount" and "diskutil info disk2." Then I entered the command "sudo got show disk1."   I am sure I have made the problem worse. Can you give me some help? Thank you. blelambert
Last login: Wed Mar 11 19:23:03 on ttys000
~ belambert$ diskutil list
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *251.0 GB   disk0
   1:                        EFI EFI                     209.7 MB   disk0s1
   2:          Apple_CoreStorage                         250.1 GB   disk0s2
   3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
/dev/disk1
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                  Apple_HFS Macintosh HD           *249.8 GB   disk1
                                 Logical Volume on disk0s2
                                 7A998EAE-68FB-4BAC-BF40-7A31D2806B2C
                                 Unlocked Encrypted
/dev/disk2
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *2.0 TB     disk2
   1:         Microsoft Reserved                         134.2 MB   disk2s1
~ belambert$ diskutil cs list
CoreStorage logical volume groups (1 found)
|
+-- Logical Volume Group 883A56F4-5559-4872-A8DA-960F99655B63
    =========================================================
    Name:         Macintosh HD
Status:       Online
    Size:         250140434432 B (250.1 GB)
    Free Space:   8921088 B (8.9 MB)
    |
    +-< Physical Volume 7EDAFA20-FF9A-45FB-BA44-6526BB46C381
    |   ----------------------------------------------------
    |   Index:    0
    |   Disk:     disk0s2
    |   Status:   Online
    |   Size:     250140434432 B (250.1 GB)
    |
    +-> Logical Volume Family B47B0B40-CBF2-4D02-BFEF-182061AC6F8E
        Encryption Status:       Unlocked
        Encryption Type:         AES-XTS
        Conversion Status:       Complete
        Conversion Direction:    -none-
        Has Encrypted Extents:   Yes
        Fully Secure:            Yes
        Passphrase Required:     Yes
        |
        +-> Logical Volume 7A998EAE-68FB-4BAC-BF40-7A31D2806B2C
            Disk:                  disk1
            Status:                Online
            Size (Total):          249779191808 B (249.8 GB)
            Conversion Progress:   -none-
            Revertible:            Yes (unlock and decryption required)
            LV Name:               Macintosh HD
            Volume Name:           Macintosh HD
            Content Hint:          Apple_HFS
~ belambert$ mount
/dev/disk1 on / (hfs, local, journaled)
devfs on /dev (devfs, local, nobrowse)
map -hosts on /net (autofs, nosuid, automounted, nobrowse)
map auto_home on /home (autofs, automounted, nobrowse)
localhost:/vB3z604U-dvSpES6320fHq on /Volumes/MobileBackups (mtmfs, nosuid, read-only, nobrowse)
~ belambert$ diskutil info disk2
   Device Identifier:        disk2
   Device Node:              /dev/disk2
   Part of Whole:            disk2
   Device / Media Name:      WD My Book 111A Media
File System:              None
   Content (IOContent):      GUID_partition_scheme
   OS Can Be Installed:      No
   Media Type:               Generic
   Protocol:                 USB
   SMART Status:             Not Supported
   Total Size:               2.0 TB (2000365289472 Bytes) (exactly 3906963456 512-Byte-Units)
   Volume Free Space:        Not applicable (no file system)
   Device Block Size:        512 Bytes
   Read-Only Media:          No
   Read-Only Volume:         Not applicable (no file system)
   Ejectable:                Yes
File System:              None
   Content (IOContent):      GUID_partition_scheme
   OS Can Be Installed:      No
   Media Type:               Generic
   Protocol:                 USB
   SMART Status:             Not Supported
   Total Size:               2.0 TB (2000365289472 Bytes) (exactly 3906963456 512-Byte-Units)
   Volume Free Space:        Not applicable (no file system)
   Device Block Size:        512 Bytes
   Read-Only Media:          No
   Read-Only Volume:         Not applicable (no file system)
   Ejectable:                Yes
belambert ttys000                   Wed Mar 11 17:34 - 17:39 (00:05)
belambert ttys000                   Wed Mar 11 17:33 - 17:34 (00:00)
wtmp begins Sun Mar 8 14:40
~ belambert$ ~ belambert$ diskutil list
-bash: :~: command not found
~ belambert$ /dev/disk0
-bash: /dev/disk0: Permission denied
:~ belambert$    #:                       TYPE NAME                    SIZE       IDENTIFIER
~ belambert$    0:      GUID_partition_scheme                        *251.0 GB   disk0
-bash: 0:: command not found
:~ belambert$    1:                        EFI EFI                     209.7 MB   disk0s1
-bash: 1:: command not found
~ belambert$    2:          Apple_CoreStorage                         250.1 GB   disk0s2
-bash: 2:: command not found
~ belambert$    3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
-bash: /dev/disk1: Permission denied
~ belambert$    #:                       TYPE NAME                    SIZE       IDENTIFIER
~ belambert$    0:                  Apple_HFS Macintosh HD           *249.8 GB   disk1
-bash: 0:: command not found
~ belambert$                                  Logical Volume on disk0s2
-bash: Logical: command not found
~ belambert$                                  7A998EAE-68FB-4BAC-BF40-7A31D2806B2C
-bash: 7A998EAE-68FB-4BAC-BF40-7A31D2806B2C: command not found
~ belambert$                                  Unlocked Encrypted
-bash: Unlocked: command not found
:~ belambert$ /dev/disk2
-bash: /dev/disk2: Permission denied
~ belambert$    #:                       TYPE NAME                    SIZE       IDENTIFIER
:~ belambert$    0:      GUID_partition_scheme                        *2.0 TB     disk2
-bash: 0:: command not found
~ belambert$    1:         Microsoft Reserved                         134.2 MB   disk2s1
-bash: 1:: command not found
~ belambert$ ~ belambert$ diskutil cs list
-bash: ~: command not found
~ belambert$ CoreStorage logical volume groups (1 found)
-bash: syntax error near unexpected token `('
~ belambert$ |
-bash: syntax error near unexpected token `|'
~ belambert$ +-- Logical Volume Group 883A56F4-5559-4872-A8DA-960F99655B63
-bash: +--: command not found
~ belambert$     =========================================================
-bash: =========================================================: command not found
~ belambert$     Name:         Macintosh HD
-bash: Name:: command not found
~ belambert$
-bash: 3:: command not found
~ belambert$ /dev/disk1
   Whole:                    Yes
   Internal:                 No
   OS 9 Drivers:             No
   Low Level Format:         Not supported
:~ belambert$ Last login: Wed Mar 11 19:23:03 on ttys000
~ belambert$ diskutil list
   Whole:                    Yes
   Internal:                 No
   OS 9 Drivers:             No
   Low Level Format:         Not supported
~ belambert$ Last login: Wed Mar 11 19:23:03 on ttys000
~ belambert$ diskutil list
   Volume Name:              Not applicable (no file system)
   Mounted:                  Not applicable (no file system)

racergirl,
have you tried resetting your MacBook Pro’s System Management Controller, to see if that makes a difference with the heat?

Time machine (hard drive) no longer recognized

Took note that the Time Machine was no-longer backing up onto my iMac 1TB Seagate Hard Drive (last backup states 8/18/11). This was noted when I was attempting to recall an Excel worksheet; alerted that the worksheet I most-frequently use could no-longer be read. When attempting a (Time Machine) backup retrieval it was realized that the system had not performed a backup since the above date; now the system doesn't even "see" it (backup drive)???
Can you help?

BUMP! Count me in on this one. The last Time Machine back-up was 12/6. I take my machine to the office during the week but am working from home this week. My other external drive (Archives) shows up, but Time Machine is MIA. Looking at System Profiler under USB, I can see the drive on the USB hub and the volume is labeled Time Machine, so the computer sees it, it just doesn't mount it to the desktop so Time Machine can't find its drive.
I've turned the drive off and on. I've swapped cables with the Archive drive. I've rebooted. Nothing works. Both are Western Digital MyBook Studio editions. Both are plugged in to the same hub. I also switched the cables on the hub, but if it's showing up in the Profiler, the problem isn't with the hub, the drive or the cable.
Suggestions? Clues? Comments? I'd rather not lose a year's worth of Time Machine back-ups at this point, plus I can't even reformat the drive.

T41 Thinkpad CD RW/DVD Drive no longer will read DVD's

Similar Messages

Maybe you are looking for