T410 loss of network connectivity - Packet Scheduler Miniport driver

Hi
Our organisation has recently received its first shipment of T410 laptops. After installing our XP SP3 build we're experiencing an issue whereby the laptops are working pefectly, but after a shut down, the next time the device is powered on network connectivity is lost. In device manager, adjacent to each network adapter device, a new device appears for 'Packet Scheduler Miniport' and each of these has a yellow exclamation mark indicating the device us unavailable.
Rebooting the laptop sometimes resolves the issue, the packet Scheduler Miniport devices disappear from device manager and network connectivity is restored. However, after a subsequent reboot the problem returns. We've tried reflashing the system BIOS but affected machines have the most recent version (1.25, 07/03/2010). We've also tried downloading the relevant network driver directly from intel and installing to no avail.
We've been unable to spot any pattern to the fault occuring, it appears to be completely random. has anyone else experienced similar issues with an XP build on the T410? My searches have brought up similar issues relating to the Packet Scheduler Miniport but nothing specifically in relation to the T410. It's worth noting our build for the T400 contained the same application suite and we haven't had a single issue like this throughout the life of that model.
Any help on this is greatly appreciated
Thanks
Solved!
Go to Solution.

Hi I just found your posting regarding the same exact issue I had. The way around this issue is to go to device manager select the Intel adapter for lan and un install it but without removing the application just uninstall the drivers when finish click on scan for new devices and when done you will have a connection it seems like some of the windows 7 libraries clashes with the adapter libraries and fail to acknowledge one to the other.
Hope this helps

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Best Regards
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I am getting the error message "the network connection could not be made" and am online without any problems. Itunes etc been fine until a week ago and now can't get it to connect to the net - can someone help me with what to do!

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dimension 5100
iTunes 7.7.0.43
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.0.33
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 84F27A17068673F2
Current user is an administrator.
The current local date and time is 2008-07-20 17:53:01.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {FA357741-DCC2-4994-B232-D8FB3AB95C51}
Description: GlobeSpan USB ADSL LAN Modem - Packet Scheduler Miniport
IP Address: 169.254.205.203
Subnet Mask: 255.255.0.0
Default Gateway: 169.254.205.203
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Sun Jul 20 08:03:53 2008
Lease Expires: Tue Jan 19 03:14:07 2038
DNS Servers:
Adapter Name: {294C775D-3EBF-4C83-9FC4-B8AF44B2A5F3}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
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DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
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Subnet Mask: 255.255.255.255
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DHCP Server:
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Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers: 92.31.241.20
92.31.241.20
92.31.241.21
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Subnet Mask: 255.255.255.255
Default Gateway:
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DHCP Server:
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Active Connection: dialbb 2
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be made.
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Here's what I got. I cleared down DNS as it told me to do but still not working.

Trouble connecting to itunes store: network connection

For the past 3 or 4 months i havent been able to connect to the itunes store at all. I have tried all the trouble shooting, uninstalling, re installing, running the test, turning off firewall completely and still nothing... I am not using Norton and use Comcast as an ISP can someone please help me????????
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
EMACHINES T5010
iTunes 8.0.0.35
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.0.25
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number B1703B49B934ACF9
Current user is an administrator.
The current local date and time is 2008-09-18 17:15:21.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
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** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E17EA027-4AB5-479E-88BF-B03C89500B0C}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 76.30.176.5
Subnet Mask: 255.255.254.0
Default Gateway: 76.30.176.1
DHCP Enabled: Yes
DHCP Server: 68.87.66.18
Lease Obtained: Thu Sep 18 16:14:14 2008
Lease Expires: Mon Sep 22 10:21:24 2008
DNS Servers: 68.87.85.98
68.87.85.98
68.87.69.146
68.87.78.130
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: actsvr.comcastonline.com:8100
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-04-18 19:18:49.
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LowerFilters: Cdr4_xp (7.1.0.188),
UpperFilters: Cdralw2k (7.1.0.188), GEARAspiWDM (2.0.7.5),
E: TSSTcorp CD/DVDW TS-H552B, Rev GA04
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Track 1, start time 00:02:00
Get drive speed succeeded.
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The drive CDRW speeds are: 4.
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iPodService 8.0.0.35 is currently running.
iTunesHelper 8.0.0.35 is currently running.
Apple Mobile Device service 2.10.31.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
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No iPhone or iPod found.

thank you for the response...i was starting to think i wasnt going to get help... i have had comcast for about a year and a half (hate the service) and itunes worked before...i did try powercycling the modem a few times... unplugged everything... went to work came back and plugged it all back in... nothing!!! i am using a router but have direct connected to the cable box before and still had problems... can you think of anything else?

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Sony Corporation VGN-FE21S
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IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
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DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 08 16:02:19 2007
Lease Expires: Sun Sep 09 16:02:19 2007
DNS Servers: 192.168.1.1
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Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 61.8.9.254
Lease Obtained: Sat Jul 22 23:23:22 2006
Lease Expires: Sun Jul 23 02:23:22 2006
DNS Servers:
Adapter Name: {302D7F6B-B995-4E44-99B1-1A5158EF7090}
Description: Bluetooth Personal Area Network from TOSHIBA - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Sun Jul 23 02:23:22 2006
Lease Expires: Sun Jul 23 02:23:22 2006
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
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Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
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iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Any advice would be very much appreciated.
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I have been experiencing this as well for about a month and just about five minutes ago I resolved it! I have done everything! You need to unistall iTunes and Quicktime. Don't think you will loose your music as it is on you PC. Trust me. _Follow the links_ on unistalling everything, download it again with the following link and all you music automatically uploads again. It was amazing!
How to uninstall QuickTime on a Windows PC
http://www.info.apple.com/kbnum/n60342
Removing iTunes For Windows
http://www.info.apple.com/kbnum/n93698
Note: Titles you purchased from the iTunes Store or imported from CDs are saved in your iTunes folder by default and are not deleted by uninstalling iTunes.
If you have difficulty removing iTunes, you may find this helpful:
Microsoft's Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?kbid=290301
After successfully uninstalling iTunes and QuickTime, install the latest version of iTunes for Windows, which comes with QuickTime:
http://www.apple.com/itunes/download
If you continue to experience difficulty with this issue, you will need to call Apple technical support (there may be a fee associated with the call). To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html

Network Connection To Store Timed Out??? Advise Extremely Appreciated!

Hi everyone, I am/was thinking about buying an iPod Touch for myself and I thought I'd go ahead and get iTunes. I see everyone is having this problem, but I am in need of personal advise. Here are the diagnostics:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
ByteSpeed LLC BYTSPDPC
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 93EC75DD8F622348
Current user is an administrator.
The current local date and time is 2008-12-02 20:40:21.
iTunes is not running in safe mode.
Video Display Information
Intel(R) G33/G31 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1E16CCA7-F65B-4791-B568-ECC7BF63CF8C}
Description: Intel(R) 82566DC-2 Gigabit Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Dec 02 20:17:09 2008
Lease Expires: Wed Dec 03 20:17:09 2008
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
** CD/DVD Drive Tests **
LowerFilters: Afc (1.0.0.2), PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.5),
D: HL-DT-ST DVDRAM GSA-H62N, Rev CL00
Drive is empty.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.2.20 is currently running.
iTunesHelper 8.0.2.20 is currently running.
Apple Mobile Device service 2.12.33.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Thanks =)

I have found that previously existing Norton suites (even after they have been successfully uninstalled) can come back from the dead and block certain network resources. I recently came across a Vista system that had just this happen after an iTunes 8 update. Running the Norton Removal Tool restored access to the iTunes music store.

ITunes 8 - Cannot connect to iStore - "network connection time out"

I've been running V7 with no problems. Updated to 8 (due wanting to use ipod Touch). Cannot connect to the iStore (everything else works fine). Receive the following message "iTunes could not connect to the iTunes Store. The network connection timed out."
I've read other posts and tried the various suggestions i.e. switching off Norton, flushing the DNS etc. but still have the problem. Just de-installed iTunes and re-installed but still the same problem.
Does anyone have any idea what may be wrong ?
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Hi,
I've run through the suggestions. The internet setting were ok, deleted itunes.exe in the Norton Internet Security firewall settings and attempted to add it back BUT it will not for whatever reason. Below is the diagnostics as requested.
I don't understand why v7 worked from day 1 and I had no problems, installed v8 and all these problems arise, there is someting wrong somewhere.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
IBM 2373KG9
iTunes 8.1.0.52
QuickTime 7.6
FairPlay 1.2.12
iPod Updater Library 8.1d19
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.0.27
Apple Mobile Device Driver 1.29.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number E14CF09951C61804
Current user is an administrator.
The current local date and time is 2009-03-28 04:15:06.
iTunes is not running in safe mode.
Video Display Information
ATI MOBILITY RADEON 7500
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {84A845BD-1CFC-445B-97DE-B0D3A62FB177}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 192.168.1.1
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {79474B55-BDC9-4C80-BF88-551B230CF120}
Description: 11a/b/g Wireless LAN Mini PCI Adapter - Packet Scheduler Miniport
IP Address: 192.168.1.121
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Mar 28 03:43:04 2009
Lease Expires: Tue Mar 31 03:43:04 2009
DNS Servers: 212.23.3.100
212.23.3.100
212.23.6.100
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-03-26 11:27:28.
Thanks for the help, hopefully we can find a solution.
Regards, ocy.

ITunes could not connect to the iTunes Store. The network connection...

I was messing around with services and startup items a few days ago to try to get other software to work...I think I might have screwed up iTunes. I can't connect to the store anymore. I get the following error.
*iTunes could not connect to the iTunes Store. The network connection timed out.*
*Make sure your settings are correct and your network connection is active, then try again.*
Obviously, my network is working since I'm able to do this, play Warcraft and all sorts of other things. iTunes is the only thing having a problem. I made sure that Bonjure was enabled, but I don't know what other services/startup items iTunes needs. Here's my diagnostic
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
GBT_ AWRDACPI
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 7AB7EA306436**
Current user is an administrator.
The current local date and time is 2008-11-23 12:06:49.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 6800 GT
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {979801BC-8557-4FD5-B9CE-1F8B35CA50AD}
Description: Belkin 54g Wireless USB Network Adapter #2 - Packet Scheduler Miniport
IP Address: <Edited by Moderator>
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Nov 23 11:12:54 2008
Lease Expires: Mon Jan 18 20:14:07 2038
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2008-11-21 14:18:20.

Here are the results of my Network Connectivity Test:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 3000
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number EDAEB******9F3
Current user is an administrator.
The current local date and time is 2008-11-23 21:20:58.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82865G Graphics Controller
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {3BE13BD2-D7B4-413A-8E47-5FB5B3B77A45}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 204.*****
Subnet Mask: 255.*******
Default Gateway: 204.*****
DHCP Enabled: Yes
DHCP Server: 10.84.160.1
Lease Obtained: Sun Nov 23 21:12:37 2008
Lease Expires: Mon Nov 24 20:10:41 2008
DNS Servers: 65.24.7.10
65.24.7.10
65.24.7.11
Adapter Name: {F4DF3241-174D-4A38-88C4-836CFF12964D}
Description: VMware Virtual Ethernet Adapter for VMnet1
IP Address: 192.********
Subnet Mask: 255.******
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.*******
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {A674852C-473B-4006-A26D-4923734B78DB}
Description: VMware Virtual Ethernet Adapter for VMnet8
IP Address: 192.******
Subnet Mask: 255.******
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.*******
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2008-11-15 11:45:37.
<Edited by Moderator>

T410 loss of network connectivity - Packet Scheduler Miniport driver

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