T410, Windows 7--start button and task bar frozen

I have had my new T410 (I7), with Windows 7, for two weeks. This morning I started the laptop and I could access the start button or the program icons on the task button. I called tech support in Atlanta, and was told I had a corrupt operating system and would have to reimage the hard drive which will require backing up my data and, after reimaging, reinstalling my programs and data. Is there any alternative to this royal pain? Bob

urgh, mine started freezing today. I have a T410s. It started off with Access Connections constantly freezing. I don't want to reimage my SSD

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T410, Windows 7--start button and task bar frozen

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