T42 Rescue and Recovery password SOS

Hey guys!
I just got a refurbished T42 less than a month ago, and in that time period, the hard drive has crashed I did not have any recovery disks whatsoever so i ordered the complete seven disk set plus the 'rescue and recovery' disk. Prior to having these, i was getting the '<windows root>system32/hall.dll' message and it said that windows was corrupted. Upon receiving the disks, i changed the boot order to boot from CD, and inserted the 'rescue and recovery disk' and it booted all the way to a screen which asked for a password. I bought this laptop used so i have NO idea what it could be. Is there any way to bypass this password?!?! PLEASE HELP!! thank you.

If it is the Rescue and Recovery password, you can format the hdd and reinstall a new Rescue and Recovery partition using those disks that you bought.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Similar Messages

T42 Rescue and Recovery V4.0

I reinstalled my entire system from disk, then downloaded all the most up to date drivers and downloads for my model type. When I start rescue and recovery to back up my system it kicks me out. I exit at that time and then go back in and it says a backup is in progress do not power off. Why would it kick me off and still run? Is the Version 4.0 the right one for a T42 2378DTU?

ThinkVantage Rescue and Recovery v4.2 is available to enterprises at this moment only, you can buy it from IBM parts for $75 + state tax + shipping though.
I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.
Present: T60 2007-55U, IBM 701c,
WorkStation: IBM IntelliStation A Pro.

Rescue and Recovery Password not Accepted

There is a previous message with the same title but, it is marked solved. The solution does not work for my machine.
My ThinkPad T2300 (0768 -2UU) has crashed.
When I press F11, the ThinkVantage Rescue and Recovery 3 screen appears.
- I assume it is Version 3.
The Rescue and Recovery Workspace Logon window then appears. It has  the following fields.
- User Name: AutoFilled with my main ID (Jim).
- Windows Password: blank
- DOMAIN: Autofilled with Lenovo-xxxxxxxx
- Check box: "I forgot my Windows Password" It is grayed out!
When I put in my Windows Password, I get the following message. "Authentication failed. Please try again."
If I change to another id: Administrator, John etc. I get the following message. "The user has not been enrolled with the Client Security Solution. Only enrolled users may log on or recover their password/passphrase."
When I boot the machine, the best I can do is to get into DOS.   I have no passwords set in Bios. I have tried to remove the password with the following command  (C:\Program Files\Lenovo\Rescue and Recovery\pe_masterpw_app.exe -remove) .   I have scanned my machine and cannot find "app.exe".
How can I fix this problem?

Hi,
based on the informations, that you provided, this looks, like if the RnR partition was configured as secure for your CSS application.
So here are the steps, on how to get rid of the password request:
- start into OS
- open CSS
- go to Advanced-> Manager security policies
- in this new window you will see on the left side the option "Log on to Rescue and Recovery". Please select it and on the right site you can choose the correct option, that you want to user. Or just dissable it.
Your situation is, that you, or someone have protected the RnR partition with the CSS security policy. The command, that you noticed, that is not for this purpose, because there are multiple ways on how to set a password into RnR partition:
1) useind RnR => this is the option, where the command "pe_masterpw_app.exe -remove" would help
2) using BIOS => this was only by older systems
3) using CSS => this is the situaiton, that you see. The main hint is the domain field, which can be only comming from CSS
Let me know, if this helps.
Cheers

T43 rescue and recovery Password

Hello guys,
I seem to be having a problem with my t43.
I am trying to reset the laptop to factory setting but when i press the blue button,
it seems to promp out a message asking for a password..
As i can remember there is no password set for this.
I tried removing the bios battery but it still promps for the password..
it does not allow me to go to the rescue and recovery..
Please help..
Regards,
Oceanfatboy

oceanfatboy, welcome to the forum,
Some versions of R&R, when launched in windows, would ask if you want to set a password or protect the backups with your windows password. As you don't mention having tried your windows log-in password, if you have / had one, have you tried using it or, if set up, the default admin account password?
Also what about the good old enter key i.e. no password, or trying "admin"?
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
Deutsche Community Comunidad en Español English Community Русскоязычное Сообщество
PepperonI blog

How to reset password in Lenovo's Rescue and Recovery?

Hi all!
Here's my problem. Recently I have discovered that I have forgot my password for Lenovo's Rescue and Recovery. I've supposed that when I select "Protect your backups with a password" option, I could change my password for every new backup, whenever I remember my old password or not, but it seems not. So now I couldn't restore my previous backup and couldn't make a new one. Is there any option to reset the password?
Thanks and sorry for my English
X220, IPS, Intel Core i7-2620m, 8 gb, Samsung 840 pro 256 gb, eGPU + Zotac AMP GeForce GTX 670.
Solved!
Go to Solution.

I don't think you will beable to restore to the backups without the PW I use a PW & I can backup without it but not restore
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
Did a member help you today? Thank them with a Kudo!
If a post answers your question, please mark it as an "Accepted Solution"!
Regards,
GMAC

How to install Rescue and Recovery CD to my T42

I ordered Rescue and Recovery CD to install my T42, and I got 8 CDs, one is independant, and other 7 CDs are for T42, so I just wonder how do install it, I mean use which CD, or which is used firstly, anyway, could someone tell me step-by-step to rescue my laptop.
Thanks a bunch.

Well, you should wipe the entire drive before using the recovery disks, including the original recovery partition if it's corrupted.
The disks will create a new recovery partition.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

I forget my rescue and recovery workspace logon in password...

Hi, anyone can help me with this??? I am using Lenovo 3000 N100 laptop. But i got a problem.
I wanted to reboot my laptop but when i was using my rescue and recovery, it suddenly prompt up a box, requested me to key in my window password. I tried all my password but the system deny it and it pop up a box, saying i never register with Client Security solutions and i need to key in the password to retrieve password or passphrase.
Please teach me what to do. Last time i reboot my computer, it was normal with no box prompt up requesting me for password and not sure starting from when my Client Security Solution don accept my window login password anymore.
What should i do when i forget my rescue and recovery workspace password?? Please help. Thanks

hum not much you can do, unless you wipe the whole harddrive clean and reinstall the whole OS.

Power on and hard disk password issue with rescue and recovery ?

I have set a power on and hard disk password to prevent any unauthorized user to boot the computer and thats works fine but the problem is that it can be bypassed very easily by pressing the THINKVANTAGE blue button and going through the initial screen of the rescovery process.
When you reach the main screen of the recovery process just press on "restart system" and on the next boot up you won't be asked for a password and it will boot into Windows. Is there any way to prevent a user to initiate a rescue and recovery to bypass the password or even better a patch that will trigger the password screen as soon as the blue THINKVANTAGE button is pressed ?

I just recently discovered this problem as well.
I'm hoping someone can help us with this.

Rescue and Recovery for T42

Hi all,
Can anyone help with a link to download the original Rescue and Recovery program for a T42?
In my infinite wisdom I deleted the program to gain some HD space but now I need it.
I went HERE to download but it keeps giving a Server Timeout error.
I'd appreciate any help

Yes, you can use the disks from another T42...
Go into BIOS, set the media drive (DVD or whatever you have) as the primary booting device, press F10 to save and exit.
Insert the first disk, boot the machine and the recovery set will guide you from there.
Hope this helps.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

Rescue and Recovery Failure - T42

When resuming from hibernation, or sometimes just because the wind blows - system shuts down "fatal error" (blue screen), troubleshooting report, etc.. Takes me to Windows error reporting indicating that a device driver is causing the error, most commonly indicates that there is a conflict with Rescue and Recovery software.
This has become a frequent occurrence and is more than a little frustrating. The laptop is in serious jeopardy of becoming a speed bump in the parking lot.
Any help - advice - guidance??
Mike

I have been experiencing a similar situation.
Did you find a solution?
Thanks for any suggestions!

Blue Screen error message after using Rescue and Recovery.

Good morning - I unfortunately had to use the IBM Rescue and Recovery feature to restore my factory settings. However, now my computer is giving me a blue screen error during the startup process. Unfortunately it is not on the screen long enough for me to get too much information from it, but I have been able to get win22n51.sys as being some sort of error message. If I start the computer in safe mode it will load without the error. If I use the safe mode plus networking it gives the error. So I'm assuming it has something to do with the network drivers?
I would appreciate any ideas you all have for resolving/further diagnosing this problem.
Thank you!

Hello,
Perhaps this Lenovo knowledgebase article, "XP Crash: System may hang or restart with a previous version of the Intel PRO 2200BG Mini PCI adapte..." will be of help to you in resolving the problem?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

How to install "Rescue and recovery" on a new harddisk (T60)

My T60 has a 60gb harddisk and I want to upgrade to a 160gb.
I need to know how to install this rescue and recovery on the new disk.
Can some one help me out here
I can imagine for example to create this (hidden) partition with Partition Magic, but how to continue ?

Hello,
Have you considered either cloning your old 60GB hard disk drive to the new 160GB model, or using your recovery discs to install a fresh copy of the operating system plus ThinkVantage utilities to the new hard disk drive?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

Ideas to improve the Rescue and Recovery System

Hi,
some weeks ago I ned to restore my system, while this process there was some difficulties with the Rescue and Recovery. But First my configuration:
I'm using a T61p with Windows Vista Ultimate installed.
On the System there are 5 Partitions
1. Rescue and Recovery
2. Windows Bootstrap
3. BitLocker Encrypted Windows Partition
4. Linux /boot
5. Encrypted Linux LVM
So, one morning I tried to start my ThinkPad and nothing worked anymore. After a Short time I found out that the boot sector of the windows bootstrap partition was corrupted. The Linux Partition worked fine and was startable with a GRUB CD-Rom.
Ich checked out the Rescue and Recovery system and was sad that I isn't possible to recover the boot sector of the bootstrap partition. The only way to rescue my system was to reinstall windows at all!
Thats a bad solution, because you can recover the boot sector with every OEM-DVD of Windows Vista, but this DVD is not available for a ThinkPad user.
So I backuped my files and reinstalled the system. While the reinstallation process rescue and recovery gives the option to install windows on C:. But on such a multiboot configuration it is not very clear what drive C: is. After some experiment I think he is taking the first parition after Rescue and Recovery or the first free space after it. At this place it would be much better if I can choose a parition for the installation.
So, if a Lenovo engineer is reading this, please think about to:
- Include some tools like boot sector recovering in the Rescue and Recovery system
- Adding a mode where you can choose the parition to install Windows.
Over and above that I'm really happy with my ThinkPad.
Thanks for reading.

Greetings,
This isn't so much a reply to Cobelius, or a solution, but a commiseration of sorts. Or at least an "I hear ya, buddy, I wish they'd improve some things about Rescue and Recovery, too."
I notice that no one else has replied to this thread. I hope at least that someone will read these posts, and pass 'em on to the appropriate developers.
Here's my story:
I am, overall, extremely happy with my brand, spanking new T500. So far, I'm only running a single OS, Vista Business 64.
However, I did make the following 'tweaks' to my setup, which brings out the flaws in the Rescue and Recovery software:
1) I used Truecrypt 6.1a to encrypt my system partition (leaving the original rescue partition intact)
(Side Note: Where my original drive C came with tons of empty space, I used DISKPART to shrink it a bit an created another primary partition as drive D. Hey, why the heck not? Originally, I wanted TrueCrypt to encrypt the entire drive, but this failed. Truecrypt said this was due to a hardware failure, but 20 hours of my life wasted scanning the drive with HDD Regenerator 1.51 revealed no bad sectors. So now Drive D is encrypted as an ordinary TrueCrypt container and mounted upon login. I'm okay with this solution, but if anyone wants to research why TrueCrypt couldn't do the whole disk, you have my thanks in advance.)
2) I bought a Maxtor BlackArmor(tm) hardware-encrypted USB external drive to use for my backups. I successfully used the Lenovo Rescue and Recovery tool to both create specific file backups as well as to image my entire drive C onto the BlackArmor device, once I mounted it (by running a built-in executable and supplying it with my secret password)
3) I set a Lenovo BIOS password for unlocking the boot hard drive.
So far, so good. I type the BIOS drive password, then theTrueCrypt password, and Vista takes over 12 minutes to become usable and, well, that's a Microsoft issue, isn't it?
But, here's the deal: WHAT IF I CAN'T BOOT FROM THE HARD DRIVE ANYMORE? Well, TrueCrypt made me create a bootable rescue CD which can restore my encrypted boot sector or permanently decrypt my hard drive. What it can also do is let me press the ESC key to boot without providing a password, which does a supposedly wonderful thing -- since it fails to boot my drive C, it takes me straight into the Lenovo Rescue And Recovery session.
The problem is, the Lenovo boot (version 4) takes me AUTOMATICALLY into a self-repair utility which wastes another 10 minutes of my time to finally tell me --d'uh-- that my boot sector is 'corrupted' (it isn't; it's merely ENCRYPTED by TrueCrypt. As it should be).
FLAW NUMBER 1: Rescue and Recovery should provide a default menu where automatic diagnosis is a CHOICE the user can elect not to make, or abort if it has begun.
FLAW NUMBER 2: You guys should enhance what appears to be a Vista PE environment (or BartPE, or whatever) with a few utilities, including an Explorer-like browser to examine the disk (which would snow nothing in my case, as my drives are encrypted), and a command prompt, and the ability to launch executables. The environment should also recognize USB drives.
As it happens, I used a third-party Vista PE rescue CD, Active@ Partition Recovery, to boot an environment having the utilities I needed. Using this tool, I was able to recognize a USB key that had TrueCrypt installed in 'traveller' mode (no windows registry keys needed). Running this app and providing my truecrypt password enabled me to unlock my Drive C, albeit by mounting it as another drive letter. This made it possible to read and write to my disk.
The encrypted Maxtor drive is visible, too, from this boot environment, but it appears as a CD-ROM drive, and yields no secrets until you run an executable file on it and enter the drive's password. And that worked, too. So I could find files to copy over to my hard drive, if I needed to.
However, in order to RESTORE files to my drive, I'd still need to be able to run Rescue and Recovery, or at least the Recovery portion. Which brings me to:
FUNDAMENTAL FLAW NUMBER 3: You need to create a Recovery tool that can run from within an external USB drive, without requiring shared .DLLs in various subfolders or windows registry entries. Lord knows, I certainly tried to copy RestoreNow.exe from C:\Program Files (x86)\Lenovo\Rescue and Recovery onto my Maxtor drive, along with whatever DLLs it called for, but it was hopeless. The damned thing just wouldn't run from the USB drive on the PE environment.
The way I see it, then, is that there really is no way to restore my hard drive should I suffer a catastrophic failure. Major bummer.
FUNDAMENTAL FLAW NUMBER 4: When I got my laptop, I created a series of recovery disks using the Lenovo supplied software. Booting with the first CD, however, only proved depressing, as I had to agree that the ONLY purpose for this CD was to recover my PC to factory-shipped condition. Which meant erasing my drive and restoring it with the contents of the other DVDs. But I want to restore what I backed up with Rescue and Recovery! My life SINCE the laptop shipped from the factory! Geez, Louise, why not let me choose to do THAT, too?
(Of course, the boot CD would need to allow me to execute the Maxtor program that unlocks my encrypted USB drive, and also let me execute TrueCrypt to unlock my hard drive.)
I sure hope someone forwards this to a developer who'll take it seriously, after s/he stops chuckling. You guys should just ship a usable Vista PE rescue CD with every laptop, I think. And a recovery-only tool that doesn't need DLLs or Registry Entries to run. It would help in so many ways.
In the meantime, I guess I'd better do all I can to ensure my laptop's hard drive doesn't die on me.
Again, other than for this teeny problem that "don't amount to a hill o' beans in this crazy world," I'm really happy with my T500.
Thanks for reading this, too. And happy holidays.

Thinkadvantage rescue and recovery

Hello all,
I need some help. my computer crashed and I lost a file for windows, so I tried to run rescue and recovery and it comes up with a password screen. I enter my password and it says I don't have a password set up and to set one up before I proceed. Is there a way to bypass the password for rescue and recovery so I can get my computer working again?
Thanks,

Hmmm,
I have made my computer to have no password and make me the administrator.
My Rescue & Recovery does not ask for a password. I wonder if by doing this, that has taken care of password issue. Sorry I cannot help more.
MightyTriby
Lenovo 3000 C200, 8922-A61. 3GB Ram.
Vista home Basic
Thunderbird, Openoffice, Mozilla, Songbird, AVI Player, Any Video Convertor, Ashampoo Burning Studio

Urgent - Rescue and Recovery application affects CHKDSK function

I hope this is the correct Forum/spot to post this:
I have an IBM ThinkPad T23 with MS XP and SP2, with 640,MB of RAM.
Previously, when I had ThinkVantage Rescue and Recovery application  loaded, I soon discovered it effected CHKDSK function, and would produce the following message during power up or Restart whenever I set CHKDSK to run:
Quote:
Checking File System on C:
The Type of File System is NTFS
Cannot open Volume for Direct Access
Windows has finished checking the disk...
End of Quote.
when in reality, no check disk has been performed by Windows.
Consequently, to avoid serious system problems, I had to uninstall ThinkVantage Rescue and Recovery application. Immediately, CHKDSK function worked perfectly, which helped to prevent system errors and crashes previously occurring.
Hoping that by now, the bugs/problems with this application would have been fixed, I've reinstalled the application (V4.0) and upon testing, found I've immediately again lost the CHKDSK function.
To avoid problems, I'm going to have to again uninstall ThinkVantage Rescue and Recovery application unless there is a patch/fix for this problem that I'm not aware of...if such a fix/patch exists, can someone direct me to it?
Thanks in advance for any guidance/assistance on this anomoly!

Based on Nick’s recommendation I used the Hitachi Data Fitness Test 4.13 to erase all of the file on the hard drive. The details of the installation are below:
1.    Download the Hitachi Data Fitness Test 4.13 from http://www.hitachigst.com/hdd/support/download.htm (file dft32_v413_b00.iso) to another computer and created a bootable DVD using cdburn d: dft32_v413_b00.iso from the directory I downloaded it to.
2.    I started the T61 and put the Hitachi Data Fitness Test DVD in the DVD drive and turned off the T61 and restarted the T61. Note, the boot priority in the BIOS was set to ATAPI CD0:MATSHIAVDV-RAM.
3.    I ran both the Hitachi Data Fitness Test Quick Test and the Advanced Test. The drive past both. The I ran the Erase Disk. These took several hours to complete.
4.    After theErase Disk was complete, I rejected the Hitachi Data Fitness Test DVD and loaded the Rescue and Recovery CD from Lenovo () and restarted the system.
5.    ThinkVantage Rescue and Recovery loaded and I selected “Restore” and then “Restore my hard drive to the orginal factory state” [Next] then “I do not want to save any files.” [Next], [Next], and following the loading of the Rescue and Recovery Supplement CD, and six Product Recovery CD for ThinkPad T61, R61 Type 6480, 7659, 7658, 7660, 7661, 6378, 6379, 6481, 7663, 7662, 7664, 7665, 6337, 1959) and finally Rescue and Recovery Supplement CD again.
Note there was a several minute wait after inserting the Rescue and Recovery Supplement CD for the second time and a system restart, for the Product Recovery to begin processing files.
6.    During the Window creation, I cancelled the use Login for the Administrator’s password.
I back up and running!
Thanks,
Marc

T42 Rescue and Recovery password SOS

Similar Messages

Maybe you are looking for