T420 Fingerprint Control Center Not starting

I have multiple persons who when they try to run the Control centre for the fingerprint software (newest version from lenovo's site) it flashs on the screen and disappears.  it does not appear to be stuck running in memory. Clients have local admin rights.  I have local admin rights and when I run it from the c:\program files\ThinkPad Fingerprint software folder it works for me.  Does not work that way for the client.
These are windows XP sp3 machines.
Anyone seen something similar or have a suggestion on where to look for fixing this?

Hi
You need to start the browser service which is named startOwbbInst.bat or startOwbbInst.sh depdending on your platform. This used to be on the start menu in 10g, but was removed for some reason, so you need to run the script from a prompt.
Sounds like your control center service is fine and up and running. The control center service handles requests for the runtime exeuction, it does nothing for the repository browser really.
Cheers
David

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