T420 Intel i7 with Windows 7 64 Bit Home Premium Laptop Shutting down Unexpectedly and Restarting
Hi ,
I purchased the Lenovo Think Pad T420 in May 2011, I am facing the problem windows unexpectedly shutting down and restarting. Can anyone suggest me whether any SP needs to be applied or what is causing the issue. Please find the error message i got below.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8008F0E010
BCP2: FFFFF880082458F0
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\030812-25880-01.dmp
C:\Users\Home\AppData\Local\Temp\WER-65582-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
As you are facing issue with Bluescreen, kindly update the windows and also update the Bios of your Notebook from the below mentioned web link.
http://support.lenovo.com/en_US/downloads/default.page?
Now please check if the issue resolved.
Regards,
Sameer
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!
Similar Messages
-
Formatted HP dm4-3099se with Windows 7 Home Premium and Would Want to Re-install the Home Premium
My laptop is HP Pavilion dm4-3099se and it came with Windows 7 Home Premium. The password was misplaced and I was advised to format the system. The system was formatted (all the disks were deleted except the C: drive) and a Windows 8 pro OS installed. Shortly after the formatting, the misplaced password was found. If it is possible, I would love to revert to the OS that came with the system (i.e Window Home Premium) and also recover all the drivers that came with the system.
Please, help me.
This question was solved.
View Solution.Hi,
There are Two options available.
1. You can order a replacement set of Recovery Discs using the link below - these will reinstall the operating system, all required drivers and nearly all of the original software ( the exception often being trials of MS Office ). They will also re-create all the original partitions, including the Recovery Partition.
Order HP Recovery Discs.
2. Another option you could consider is to create your own Windows 7 installation disc.
Also, if possible, back-up the swsetup folder that can be found at the root of your C drive.
You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version that originally came with your notebook - this is listed as Windows 7 Home Premium 64bit ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source ( Digital River ).
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Regarding the drivers etc you need, if you were able to back-up the swsetup this will contain all the software and driver installers for your notebook - if you weren't able to, drivers and software you may need can also be found Here.
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
HP Advisor stops working on my Pavilion p6330f with Windows 7 Home Premium 64 bit system
My computer is a Pavilion p6330f with Windows 7 Home Premium 64 bit system. It bothers me when I get error messages and can't seem to correct the problem. After loging onto my computer a message comes on that the HP Advisor stopped working. When I attempt to load the HP Advisor it gives me the same message and does not come up.
HP Advisor-one of the first things I uninstall, flaky software.
Have you tried the update for Advisor from your support & drivers page?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4120...
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others** -
Is Oracle EBS compatible with Windows 7 Home Premium 64-bit OS?
Hi,
Is Oracle EBS compatible with Windows 7 Home Premium 64-bit OS? If yes, how come I don't find the appropriate e-delivery download on edelivery? Thanks.
AriHi Ari;
Which Windows OS is R12 completely compatible with? All tiers? For all your certifed question please refer Oracle certification matrix:
http://www.oracle.com/technology/support/metalink/index.html
My Oracle Support Certification Information -> Oracle E-Business Suite -> Applications Technology -> Lifecycle Management -> Application Install -> R12 -> 12 or 12.1 -> Tier -> Database&application -> plarform Windows
Regard
Helios -
Cannot open iTunes 8 with Windows Vista Home Premium
Hopefully someone here can help me with my problem. I have a new Ipod Touch that needs itunes 8 to work. I have a new HP PC with Windows Vista Home Premium. The problem I'm having is: itunes & quicktime will download successfully onto my computer, but after download will not open. I receive the error message "itunes has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I have tried to open them from desktop & from programs ...will not work. I was using itunes 7 with no problems, but after upgrade to the new version (itunes 8) I started having this problem. Here are a few of the things I have tried so far with help from just about every tech support I could find: uninstall & reinstall itunes (tried this several times..didn't help, but itunes installs successfully each time)...try installing quicktime & itunes separately (didn't help)..disable firewall & virus protection (didn't help)...turn off Data Execution Prevention (DEP) (didn't help)...tried saving software to discs & installing itunes that way (didn't help)...I have updated all of my software including windows vista...I've run virus checks...& pretty much run checks on anything else I could find. I occasionally get the same error message when I try to open Rhapsody, but not every time. I'm thinking of using my backup discs & restoring my computer to factory settings. To do that would be a last resort, but I am getting pretty close to desperate. Does anyone think restoring it would help? If anyone has any ideas for me to try I would really appreciate it. Thanks so much.
You need to to check to see if your Quicktime works normally. Itunes will not work if QUicktime doesn't.
If Quicktime doesn't work, describe what happens with any error message in full.
Go to your control panel and try to start QUicktime preferences. In XP you need to be in classic view to see it, I am not sure about Vista.
Give the full text of any error message.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar
If so uninstall them, they are bad news for Quicktime.
Report back with your results.
If Quicktime is OK have you seen the Apple troubleshooting article for launch failure, I guess you have probably done quite a bit of it anyway, but is worth going through it systematically:
http://support.apple.com/kb/TS1717 -
Hi, I've an iPad Mini with the latest version 6.0.2, a windows 7 Home Premium laptop and iTunes 11.0.1 (12), but I can't synchronize my music or videos with it. I managed to syncronize my books but thats all.
I also have an iphone 5 and everything seems to work fine with it.
I see all movies and music available to be sync but when I click on the sync button, the process starts, the bottom bar shows an increase in consumed space then nothing happens and the bar goes back as nothing was added.
Please help..
I have tried everything but nothing works.Thanks Sk8dreams,
....but I wish I could have lol like u right now..
If I could get a free iPad everything I'd already kept my iPad connected and restarted iTunes, I think I'd have had a truckload of them by now...
I've done all of these..
Like I said earlier I syncd everything to my iphone5 successfully...
I got my PDF ebooks to this same iPad... Films & Music do not seem to be getting through..
I'm sure someone out there knows what to do.. -
when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas
JJMack <[email protected]> wrote:
=============
JJMack created the discussion
"when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas"
To view the discussion, visit: https://forums.adobe.com/message/7092876#7092876 -
Can't use iTunes with Windows Vista Home Premium
I have deleted and reinstalled so many times, so i tried the compatibility settings and set it to work for Windows XP(Service Pack 2) with 256 colours. It works, but it messes up all my colours.
Help, please.
(My brother got iTunes working on his Windows Vista Home Premium laptop, but it won't work for the desktop computer.)i think the file name quicktime.msi is causing the problem
also forgot to add that installation stops when the status turns to computing space requirements -
What Photo Shop version may work with Windows Vista Home Premium (x64) Service Pack 2?
What Photo Shop version may work with Windows Vista Home Premium (x64) Service Pack 2?
For the IQ700 series
If you're running Windows Vista SP2, there is a patch for USB patch for NVIDIA chipsets
http://support.microsoft.com/kb/975163/
If you're running Windows 7, install this patch
http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/Driver-update-for-Win7-USB-issue-on-nVidia-chipse...
And only use the driver from the system manufacturer's website or Windows Update. Do not use the latest drivers from NVIDIA's website for the IQ700 series -
I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music. -
Headsets do not work on laptop with windows 7 home premium. how do i fix?
I have a new hp laptop with windows 7 home premium. No headphones work with this set up. can someone help
Go here:
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
And see if you can get an audio driver to your laptop, or upate it. -
Why don't work adobe reader XI on my laptop with windows 7 home premium? Thanks for advance.
Why don't work adobe reader XI on my laptop with windows 7 home premium? Thanks for advance
Hard to say. Please let us know exactly the problem, including messages in full.
-
I am using hp probook 4530s comes with windows 7 home premium.In my laptop internal bluetooth is disabled by the windows from device manager, how can I enable it ?Please help......The error is:Windows has stopped this device because it has reported problems. (Code 43)
It sounds like your laptop is possibly overheating ,which will cause a shutdown. Have you checked your cooling fan to be sure it is working? Cleaned the vents/ports with compressed air to increase airflow?
How to prevent and deal with overheating
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others** -
I cannot load the latest version of Itunes on my Toshiba PC with Windows 7 Home Premium. Tried to re-install. Dead in the water. Windows error 126. Cant start becasue MSVCR80.dll is missing from my computer
You may have to follow the slightly more detailed steps in whichever of these two applies to you.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Rebooting into safe mode may be needed to delete any folder the instructions say you should remove. You may also find this Microsoft Fixit helps to remove stubborn components. It has taken some people several attempts to completely clean iTunes and supporting software before they have been able to successfully reinstall it.
tt2
Message was edited by: turingtest2 -
With Windows 7 Home Premium, whenever I start iTunes, I get a message that colors have been reverted to Windows Basic because iTunes won't support my Windows Aero configuration. Is there a fix for the incompatibility? I don't mind the color changes, but I'm having an external speaker problem that could be related to the incompatibility (at random times--usually several hours after start-up, my external speakers--connected via my Samsung Central Station's wireless docking station and computer-installed dongle--shut off and won't play until I restart. I've investigated other options, but iTunes may be the problem.) Thanks.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?
Maybe you are looking for
-
XSL Transformation error source
I am using MII 12.0 and I am getting the following error in the log file: javax.xml.transform.TransformerException: javax.xml.transform.TransformerException: com.sap.engine.services.servlets_jsp.server.exceptions.WebIOException: An attempt to write a
-
I have just returned from holidays,took 1000 pictures that all have a date on them. Is there an less time consuming way of removing this without having to use the clone stamp tool for each one? Thanks
-
Here are a few thoughts and observstions
1) I can't tell you how many times I have gone to touch the little magnifying glass to search a contact and created an new contact instead. Why put the search button right under the create a new contact button? Maybe we could move this in a future up
-
I've been trolling the web for a couple days to find out how to 'chroot' a user to a particular directory on my machine, but haven't found anything that's very helpful. Was hoping someone here might be able to point me in the right direction. The inf
-
Voicemail notification stuck after reset.
Okay, I have had a notification ever since I moved my sim to an android phone, originally I had an iPhone, then an xperia Z3c, I noticed that every time I restarted the phone I would get a persistent notification which reads "New voicemail (xxxx)" x=