T420 will not draw power from battery

I received my T420 today.  The power manager bar at the bottom of the screen shows that there is no battery remaining with a red X over the bar.  The power manager indicates "Error Detected".  I tried swapping out the battery from another T420 in the office that worked fine on the other computer.  I receive the same error message.  When I unplug AC power, the computer shortly dies. 
Any idea what the problem is and how to fix it?

Hello BrenTH,
Try uninstalling Power Manager, Power Management driver then reboot then install power management driver then Power manager back and see if it helps.
//JameZ
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X240 | 8GB RAM | 512GB Samsung SSD

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