T43 rescue and recovery Password

Hello guys,
I seem to be having a problem with my t43.
I am trying to reset the laptop to factory setting but when i press the blue button,
it seems to promp out a message asking for a password..
As i can remember there is no password set for this.
I tried removing the bios battery but it still promps for the password..
it does not allow me to go to the rescue and recovery..
Please help..
Regards,
Oceanfatboy

oceanfatboy, welcome to the forum,
Some versions of R&R, when launched in windows, would ask if you want to set a password or protect the backups with your windows password. As you don't mention having tried your windows log-in password, if you have / had one, have you tried using it or, if set up, the default admin account password?
Also what about the good old enter key i.e. no password, or trying "admin"?
Andy ______________________________________
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T42 Rescue and Recovery password SOS

Hey guys!
I just got a refurbished T42 less than a month ago, and in that time period, the hard drive has crashed I did not have any recovery disks whatsoever so i ordered the complete seven disk set plus the 'rescue and recovery' disk. Prior to having these, i was getting the '<windows root>system32/hall.dll' message and it said that windows was corrupted. Upon receiving the disks, i changed the boot order to boot from CD, and inserted the 'rescue and recovery disk' and it booted all the way to a screen which asked for a password. I bought this laptop used so i have NO idea what it could be. Is there any way to bypass this password?!?! PLEASE HELP!! thank you.

If it is the Rescue and Recovery password, you can format the hdd and reinstall a new Rescue and Recovery partition using those disks that you bought.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Rescue and Recovery Password not Accepted

There is a previous message with the same title but, it is marked solved. The solution does not work for my machine.
My ThinkPad T2300 (0768 -2UU) has crashed.
When I press F11, the ThinkVantage Rescue and Recovery 3 screen appears.
- I assume it is Version 3.
The Rescue and Recovery Workspace Logon window then appears. It has  the following fields.
- User Name: AutoFilled with my main ID (Jim).
- Windows Password: blank
- DOMAIN: Autofilled with Lenovo-xxxxxxxx
- Check box: "I forgot my Windows Password" It is grayed out!
When I put in my Windows Password, I get the following message. "Authentication failed. Please try again."
If I change to another id: Administrator, John etc. I get the following message. "The user has not been enrolled with the Client Security Solution. Only enrolled users may log on or recover their password/passphrase."
When I boot the machine, the best I can do is to get into DOS.   I have no passwords set in Bios. I have tried to remove the password with the following command  (C:\Program Files\Lenovo\Rescue and Recovery\pe_masterpw_app.exe -remove) .   I have scanned my machine and cannot find "app.exe".
How can I fix this problem?

Hi,
based on the informations, that you provided, this looks, like if the RnR partition was configured as secure for your CSS application.
So here are the steps, on how to get rid of the password request:
- start into OS
- open CSS
- go to Advanced-> Manager security policies
- in this new window you will see on the left side the option "Log on to Rescue and Recovery". Please select it and on the right site you can choose the correct option, that you want to user. Or just dissable it.
Your situation is, that you, or someone have protected the RnR partition with the CSS security policy. The command, that you noticed, that is not for this purpose, because there are multiple ways on how to set a password into RnR partition:
1) useind RnR => this is the option, where the command "pe_masterpw_app.exe -remove" would help
2) using BIOS => this was only by older systems
3) using CSS => this is the situaiton, that you see. The main hint is the domain field, which can be only comming from CSS
Let me know, if this helps.
Cheers

T43 rescue and recovery process failure

Hello,
I have an old T43 which I use for knockabout work in the garage and shop. It was getting pretty slow and suffering from registry bloat, so I backed up my files to a usb HDD and booted up to the Rescue and Recovery CD from the factory set, (boot disk, disks 1-6 and the supplemental disk).
I selected the restore to factory option, and it proceeded as expected. It then asked for the supplemental disk if I had it, and then very quickly asked for disk 1. The product recovery portion started and then rather quickly threw an error dialog saying, "An internal error has caused this process to fail". When I click OK it throws a second error, "Couldn't find a service partition! You must restart the process."
From here it just kind of goes in circles, asking for the supplemental disk, then disk 1, and then fails again. I also tried rebooting and it did the same thing.
I then tried reinserting the boot CD and selected "Rescue Files", and "Choose which files to rescue from the current contents" just to see what is actually there now. It rather effectively destroyed everything on both drives, and now all there is to be found on C are the rescue and recovery files. There was a service partition there before, D drive which is now gone. I'm not sure at what stage of the process it was meant to recreate that partition but it failed to do so.
I'm rather perplexed because I know I used these CDs once in the past to do this job and they worked fine. Have I missed some step? It's a little frustrating because I've gone from a working (albeit slow) system to now a brick
Could anyone suggest a next step to take?
Thanks!
Solved!
Go to Solution.

Alrighty, I had an ah ha moment. I decided to give up and try the R&R again from the start. It appears that if you have an external monitor connected, for some reason after the CD read portion and restart, the monitor goes black after about 5 minutes of the preinstall script running. Not sure why exactly, but it did it both times. The first time I mistakenly thought it had completed and rebooted. This time I just let it sit there and after about another 10 minutes video returned and it came back up in a visual environment. By the time it completed all drivers were loaded. Now I just have to decide whether I should bother upgrading any of them, lest I end up back in the same position again

How to restore Thinkpad T43 or R52 using rescue and recovery CD's

The genuine IBM Recovery CD Set will re-install your ThinkPad T43 or R52 (listed types only) with the original pre-load factory software, including Windows XP Professional with a legal, valid license, and all the original IBM Drivers and applications.
1. Set your Laptop to Boot From the CDROM Drive.
IT MAY ALREADY BE set to boot from CD if a bootable disc is in the drive so try and see if it does first with the disc labed 'rescue and recovery'. If it does then just skip to step 2. If it does not then you will have to enter the computers BIOS setup to tell it to.
NOTE: When in the BIOS SETUP DONT CHANGE ANYTHING ELSE if you are not absolutely sure what you are changing.
ACCESSING THE BIOS:
During startup at the first screen (says "IBM Thinkpad") press F12 then F1 to enter the bios setup program.
Use keys to navigate to 'startup' then to 'boot'. Press enter and following instructions in the right hand panel move the items to make your CD or DVD drive (Atapi CD0) AHEAD of your main hard drive (IDE HDD0). It doesn't matter if 'legacy floppy or USB are ahead of either of them if they are not connected. PRESS F-10 TO SAVE AND EXIT the bios setup program.
2.Restart the computer with the first disc i.e. Rescue and Recovery CD already in the drive. The recovery program will come up. A smaller window will come up.
3.Follow the on screen prompts.
Choose to restore to Factory Specifications to Install OS, Applications and Drivers
At some point it may ask if there is a supplemental disk. This is the one that says 'Lenovo'.
4.Follow on screen prompts (i.e. insert disk 1)
5.The prompts will continue to ask for the discs in numbered order.
6. Follow the instructions on the screen to restore laptop to factory settings
7. Do not boot directly to the hard drive until the entire recovery process is complete i.e until you have used all the recovery cds for the set.
8. During the recovery process the computer will reboot multiple times. Do not do anything to interrupt the process unless you are asked to insert any specific disk.
AT THE END:
Promps may ask for the supplemental disc again, follow the on screen prompts.
Computer will restart, you may see the original recovery screen. BE PATIENT, The files still have to expand. You may not see any prompts for a couple of minutes.
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
Afterwards computer will restart multiple times as it continues to load windows, programs and drivers. Follow all the on screen prompts until it is done.
Once everything is done go to microsoft (All Programs > Windows update) and load all new service packs and updates.
Partially taken from the internet and written for a customer. Tried and tested. PLEASE ADD TO KNOWLEDGEBASE.
NOTE: instructions may also be valid for other Model Thinkpads.

NNNNN wrote:
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
IIRC this was the normal recovery/restore procedure for older ThinkPads. First the recovery image is installed, then the machine reboots to Rescue and Recovery to use that image to restore the rest of the hard drive. User input is required at that point to select restore.
Newer machines combine both operations.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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How to reset password in Lenovo's Rescue and Recovery?

Hi all!
Here's my problem. Recently I have discovered that I have forgot my password for Lenovo's Rescue and Recovery. I've supposed that when I select "Protect your backups with a password" option, I could change my password for every new backup, whenever I remember my old password or not, but it seems not. So now I couldn't restore my previous backup and couldn't make a new one. Is there any option to reset the password?
Thanks and sorry for my English
X220, IPS, Intel Core i7-2620m, 8 gb, Samsung 840 pro 256 gb, eGPU + Zotac AMP GeForce GTX 670.
Solved!
Go to Solution.

I don't think you will beable to restore to the backups without the PW I use a PW & I can backup without it but not restore
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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I forget my rescue and recovery workspace logon in password...

Hi, anyone can help me with this??? I am using Lenovo 3000 N100 laptop. But i got a problem.
I wanted to reboot my laptop but when i was using my rescue and recovery, it suddenly prompt up a box, requested me to key in my window password. I tried all my password but the system deny it and it pop up a box, saying i never register with Client Security solutions and i need to key in the password to retrieve password or passphrase.
Please teach me what to do. Last time i reboot my computer, it was normal with no box prompt up requesting me for password and not sure starting from when my Client Security Solution don accept my window login password anymore.
What should i do when i forget my rescue and recovery workspace password?? Please help. Thanks

hum not much you can do, unless you wipe the whole harddrive clean and reinstall the whole OS.

Power on and hard disk password issue with rescue and recovery ?

I have set a power on and hard disk password to prevent any unauthorized user to boot the computer and thats works fine but the problem is that it can be bypassed very easily by pressing the THINKVANTAGE blue button and going through the initial screen of the rescovery process.
When you reach the main screen of the recovery process just press on "restart system" and on the next boot up you won't be asked for a password and it will boot into Windows. Is there any way to prevent a user to initiate a rescue and recovery to bypass the password or even better a patch that will trigger the password screen as soon as the blue THINKVANTAGE button is pressed ?

I just recently discovered this problem as well.
I'm hoping someone can help us with this.

T43 problem with Rescue and Recovery

Hello
I have a small problem with the portable one t43, when i try to install the Rescue and Recovery, it gives me the following error:
Free sufficient space does not exist in the sector of starter to install the agent of Rescue and Recovery
there it is known solve someone like
thank yo in advance
Javier Arratta

I have the same problem with my T41. Is it possible to increase the size of the MBR?
Jim

Rescue and Recovery 4.0 on t43: can't access rescued files in Windows

Strange issue. My hard drive had a serious problem and I had to replace it. Before I did, I ran a rescue files operation, which apparently completed successfully. The problem is, my Documents and Settings folder does not appear in Windows or in DOS. If I run rescue and recovery from the USB recovery media, I can see the folders and all the files in Documents and Settings, and even open some of them using the internal browser. But when I start windows and open the hard drive, all of the other files (Windows, Program files etc) and folders are there, but Documents and Settings is not visible. Ditto for browsing using the command prompt. Really strange. As of now, I cannot recover my documents to my new hard drive. What should I do?

I had this same problem with my rescued Music folder in Vista SP1. Just figured it out!
Go into "Folder Options" in the Control Panel in XP or Vista (should be the same. Use Classic View) and uncheck "Hide Protected Operating System Files". This shows System files and folders.
Head to wherever you rescued those elusive files to.
Since I rescued the Music folder to my USB external drive, the folder F:/Users/Music so on and so forth, is now visible. The simplest way to get these files onto your desktop, Documents, etc (since you can't make them not hidden), is to simply copy the entire folder.
I suggest heading back to Folder Options and checking "Hide Protected Operating System Files" again. Don't want to accidentally delete something you don't want to!
Problem solved! I hope this helps! I just finished copying the files as i wrote this, and can confirm it works for me. Let me know how it goes for you!
Ryan
update: You will need to keep the "Hide Protected Operating System Files" unchecked until you have finished working with the files. To change the files/folders to "not hidden" check out this post: http://www.winvistaclub.com/forum/windows-vista-tips-tutorials/20554-create-super-hidden-system-fold...
You can only go one file/folder at a time. But for ALL 3,000+ music files in F:\Users\Ryan\Music\iTunes.... I only had to unhide Users, Ryan, and Music so it wasn't so bad.
Message Edited by manunited518 on 12-24-2008 09:22 PM

How to use Rescue and Recovery on a T43

Hello All-
Ok, this is probably a lame question, so please bear with me...
I have become infected with a nasty virus that has left me unable to load Windows. I am able to access Rescue and Recovery.
If I "rescue all the files that have been created or changed from my last backup", will that include the virus?
All I really need is "My Documents", but it sure would be convenient to have everything else, too.
I am embarrased to say that I have never fully backed up my system.
What's the best way to recover my system?
Thanks so much!
Danielle

Hi Danielle,
Consider this allegory; factory settings will make your thinkpad like a never driven 0 meter car [with reference to software]. Hence it will be far-flung from it's previous state. Apart from what you have already saved on memory stick, all settings and the software you have installed on the notebook will be lost.
I hope this helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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T43: Recovery Discs are corrupt and Rescue and Recovery won't restore from the Hard Drive?

I recently created Recovery Discs in Windows XP, but when I insert Disc 2, it always says that it is the incorrect disc so I cannot continue the factory restore.
Now I'm trying to restore by booting into the Rescue and Recovery on my hard drive, but it cannot find the hidden factory partition on the hd. It also now says that the restore had a "convertion" error when it wouldn't recognize disc 2 and will not let me try to look at my hard drive to restore anymore. If I use the RR boot disc, it will let me try to restore, but it finds nothing restorable on the HD.
I did look at the hard drive and see 2 partitions with one being a IBM_SERVICE partition with 3.9GB total size and 2.9GB free space.
Please help, thanks.

Hi,
maybe somebody here could help me. i've totly lost the original partition of IBM on my T41 thinkpad. If somebody could advise me how do i get it back, i would appreciate it very much.
Thanks,
Shai

Problem with Rescue and Recovery after installing Norton Internet Security 2010

Hi all.
It's my first time in this forum.
I have a problem, with Rescue and Recovery, after installing Norton Internet Security 2010 on my T43.
The message I get it:
"Rescue and Recovery is unable to back up the file 'C:\Documents and settings\all Users\Application Data\ Norton\ 00000082\00000109\000003c1\cltMLS1.bat' Because the file is either corrupted or being used by another application. Please close any application that could be using the file.
I tried to close the Norton but I couldn't find how.
Tanks
Doron71

Hi and welcome to the forum,
the reason for this situation is, that the antivir files are protected from being modified.
This is the reason, why this file cannot be backed up. I assume, that you would get much more such messages, as there are surelly multiple files files, that are protected like this.
So the solution is to block folders from being archived. Please start RnR application and in the configuration set this folder as the excluded one.
This will skip the backup of this file and will fix your situation.
Please let me know, if you have covered this.
Cheers

Ideas to improve the Rescue and Recovery System

Hi,
some weeks ago I ned to restore my system, while this process there was some difficulties with the Rescue and Recovery. But First my configuration:
I'm using a T61p with Windows Vista Ultimate installed.
On the System there are 5 Partitions
1. Rescue and Recovery
2. Windows Bootstrap
3. BitLocker Encrypted Windows Partition
4. Linux /boot
5. Encrypted Linux LVM
So, one morning I tried to start my ThinkPad and nothing worked anymore. After a Short time I found out that the boot sector of the windows bootstrap partition was corrupted. The Linux Partition worked fine and was startable with a GRUB CD-Rom.
Ich checked out the Rescue and Recovery system and was sad that I isn't possible to recover the boot sector of the bootstrap partition. The only way to rescue my system was to reinstall windows at all!
Thats a bad solution, because you can recover the boot sector with every OEM-DVD of Windows Vista, but this DVD is not available for a ThinkPad user.
So I backuped my files and reinstalled the system. While the reinstallation process rescue and recovery gives the option to install windows on C:. But on such a multiboot configuration it is not very clear what drive C: is. After some experiment I think he is taking the first parition after Rescue and Recovery or the first free space after it. At this place it would be much better if I can choose a parition for the installation.
So, if a Lenovo engineer is reading this, please think about to:
- Include some tools like boot sector recovering in the Rescue and Recovery system
- Adding a mode where you can choose the parition to install Windows.
Over and above that I'm really happy with my ThinkPad.
Thanks for reading.

Greetings,
This isn't so much a reply to Cobelius, or a solution, but a commiseration of sorts. Or at least an "I hear ya, buddy, I wish they'd improve some things about Rescue and Recovery, too."
I notice that no one else has replied to this thread. I hope at least that someone will read these posts, and pass 'em on to the appropriate developers.
Here's my story:
I am, overall, extremely happy with my brand, spanking new T500. So far, I'm only running a single OS, Vista Business 64.
However, I did make the following 'tweaks' to my setup, which brings out the flaws in the Rescue and Recovery software:
1) I used Truecrypt 6.1a to encrypt my system partition (leaving the original rescue partition intact)
(Side Note: Where my original drive C came with tons of empty space, I used DISKPART to shrink it a bit an created another primary partition as drive D. Hey, why the heck not? Originally, I wanted TrueCrypt to encrypt the entire drive, but this failed. Truecrypt said this was due to a hardware failure, but 20 hours of my life wasted scanning the drive with HDD Regenerator 1.51 revealed no bad sectors. So now Drive D is encrypted as an ordinary TrueCrypt container and mounted upon login. I'm okay with this solution, but if anyone wants to research why TrueCrypt couldn't do the whole disk, you have my thanks in advance.)
2) I bought a Maxtor BlackArmor(tm) hardware-encrypted USB external drive to use for my backups. I successfully used the Lenovo Rescue and Recovery tool to both create specific file backups as well as to image my entire drive C onto the BlackArmor device, once I mounted it (by running a built-in executable and supplying it with my secret password)
3) I set a Lenovo BIOS password for unlocking the boot hard drive.
So far, so good. I type the BIOS drive password, then theTrueCrypt password, and Vista takes over 12 minutes to become usable and, well, that's a Microsoft issue, isn't it?
But, here's the deal: WHAT IF I CAN'T BOOT FROM THE HARD DRIVE ANYMORE? Well, TrueCrypt made me create a bootable rescue CD which can restore my encrypted boot sector or permanently decrypt my hard drive. What it can also do is let me press the ESC key to boot without providing a password, which does a supposedly wonderful thing -- since it fails to boot my drive C, it takes me straight into the Lenovo Rescue And Recovery session.
The problem is, the Lenovo boot (version 4) takes me AUTOMATICALLY into a self-repair utility which wastes another 10 minutes of my time to finally tell me --d'uh-- that my boot sector is 'corrupted' (it isn't; it's merely ENCRYPTED by TrueCrypt. As it should be).
FLAW NUMBER 1: Rescue and Recovery should provide a default menu where automatic diagnosis is a CHOICE the user can elect not to make, or abort if it has begun.
FLAW NUMBER 2: You guys should enhance what appears to be a Vista PE environment (or BartPE, or whatever) with a few utilities, including an Explorer-like browser to examine the disk (which would snow nothing in my case, as my drives are encrypted), and a command prompt, and the ability to launch executables. The environment should also recognize USB drives.
As it happens, I used a third-party Vista PE rescue CD, Active@ Partition Recovery, to boot an environment having the utilities I needed. Using this tool, I was able to recognize a USB key that had TrueCrypt installed in 'traveller' mode (no windows registry keys needed). Running this app and providing my truecrypt password enabled me to unlock my Drive C, albeit by mounting it as another drive letter. This made it possible to read and write to my disk.
The encrypted Maxtor drive is visible, too, from this boot environment, but it appears as a CD-ROM drive, and yields no secrets until you run an executable file on it and enter the drive's password. And that worked, too. So I could find files to copy over to my hard drive, if I needed to.
However, in order to RESTORE files to my drive, I'd still need to be able to run Rescue and Recovery, or at least the Recovery portion. Which brings me to:
FUNDAMENTAL FLAW NUMBER 3: You need to create a Recovery tool that can run from within an external USB drive, without requiring shared .DLLs in various subfolders or windows registry entries. Lord knows, I certainly tried to copy RestoreNow.exe from C:\Program Files (x86)\Lenovo\Rescue and Recovery onto my Maxtor drive, along with whatever DLLs it called for, but it was hopeless. The damned thing just wouldn't run from the USB drive on the PE environment.
The way I see it, then, is that there really is no way to restore my hard drive should I suffer a catastrophic failure. Major bummer.
FUNDAMENTAL FLAW NUMBER 4: When I got my laptop, I created a series of recovery disks using the Lenovo supplied software. Booting with the first CD, however, only proved depressing, as I had to agree that the ONLY purpose for this CD was to recover my PC to factory-shipped condition. Which meant erasing my drive and restoring it with the contents of the other DVDs. But I want to restore what I backed up with Rescue and Recovery! My life SINCE the laptop shipped from the factory! Geez, Louise, why not let me choose to do THAT, too?
(Of course, the boot CD would need to allow me to execute the Maxtor program that unlocks my encrypted USB drive, and also let me execute TrueCrypt to unlock my hard drive.)
I sure hope someone forwards this to a developer who'll take it seriously, after s/he stops chuckling. You guys should just ship a usable Vista PE rescue CD with every laptop, I think. And a recovery-only tool that doesn't need DLLs or Registry Entries to run. It would help in so many ways.
In the meantime, I guess I'd better do all I can to ensure my laptop's hard drive doesn't die on me.
Again, other than for this teeny problem that "don't amount to a hill o' beans in this crazy world," I'm really happy with my T500.
Thanks for reading this, too. And happy holidays.

Thinkadvantage rescue and recovery

Hello all,
I need some help. my computer crashed and I lost a file for windows, so I tried to run rescue and recovery and it comes up with a password screen. I enter my password and it says I don't have a password set up and to set one up before I proceed. Is there a way to bypass the password for rescue and recovery so I can get my computer working again?
Thanks,

Hmmm,
I have made my computer to have no password and make me the administrator.
My Rescue & Recovery does not ask for a password. I wonder if by doing this, that has taken care of password issue. Sorry I cannot help more.
MightyTriby
Lenovo 3000 C200, 8922-A61. 3GB Ram.
Vista home Basic
Thunderbird, Openoffice, Mozilla, Songbird, AVI Player, Any Video Convertor, Ashampoo Burning Studio

T43 rescue and recovery Password

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