T43p Running System Update results in popup to install "Warbirds classic"???

Since running System Updates beginning in late March '09, during the downloading of any updates, sudden there appears a popup screen requesting that I OK the installation of something called "Warbirds Classic" or "Classic Warbirds". I have absolutely NO interest in any such application or software as is being fiosted upon me with this popup message, and therefore I take whatever steps are needed to deny, refuse and stop or reverse the attempted installation of said "Warbirds" junk. This then results in the failure of the Lenovo System Update to run satisfactorily and complete the Updates for my T43p laptop that Lenovo is suggesting and recomending that I install into my T43p to keep it current and updated. Each and every time I run Lenovo's System Update I am hit with this "Warbirds Classic" popup "to install" message crap; causing the failure of my ability to update the laptop via the System Update website when I refuse to accept or install the "Warbirds Classic" crap.. This is the ONLY case or instance where I am seeing this problem, all the other update websites I use to update my laptop from other software provider's websites DO NOT exhibit this problem and the updates are successful.
Question: Is this "Warbirds" junk just spam, a vidrus/trojan or some kind of joke coming out of Lenovo to sell us somthing? This problem is NOT allowing me to update various drivers and ThinlPad applications on my laptop, My research on the web suggests that the "Warbirds Classic" is somekind of on line gaming stuff...of which I have absolutely NO interest in.
How do I get rid of the problem described above, and get the Lenovo System Update functioning correctly as it once did prior to the appearance of this problem? Various virus and spybot scanners do not seem to detect this "Warbirds" thing as being installed on my system in any location or form that can be removed. Even when I re-imaged the system onto a new hard disk the above described problem suddenly showed up after several update sessions on the Lenovo System Update's website while updating the fresh and "cleanly' imaged TP43 operating system.
Lenovo was and IS ABSOLUTELY NO help what-so-ever regarding this issue...nor did they show the least regard for, or any interest in the fact that was causing the problem as described above. ( they WILL however be most happy to take considerble sums of money from your pocketbook to let you attempt to tell them about it.) Hopefully someone on this forum will have also experienced the problem and/or have good insight into what this problem is and how to effectively remedy it.
please help,
djm2349
19 Oct. 2009

This is the first time I've heard of TVSU trying to install something other than updates. TVSU runs via dotnet framework and doesn't use popups.
One thing to try is to uninstall TVSU, and manually delete the folder "system update" in the Lenovo or Thinkvantage folder, then download a new build of TVSU.
http://www-307.ibm.com/pc/support/site.wss/TVSU-UPDATE.html
The support site is having issues right now, so check back to the
link above.
Terry
Lenovo Enterprise System Experts.

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Cannot run system update with T61

Hi,
I'm running Win Xp sp3 on my T61. Whenever I run the Lenovo system update, I get the following error: "an error occurred while gathering user information", and then it exits. What is the problem?
Thanks,
Erez
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Hello,
please navigate to
C:\Program Files\Lenovo\System Update\
and run the
"tvsu.exe" file
This operation might help, it reacreates your profile.
Regards
Andreas
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TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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ThinkVantage System Update 5.02 problem -- System Update hangs or freezes when installing KB updates

Often after installing a KB update, System Update will restart the computer and then resume processing to install the next downloaded KB update. However, after restarting, it always freezes or hangs part way through the next KB install. After waiting 5 or 10 minutes, I click on "cancel."   System Update acknowledges cancellation but nothing happens, and when I eventually give up and select "End task" in Windows Task Manager, I am informed that "This program is not responding."
Clearly this is a bug, perhaps arising from an license consent dialog box that fails to pop-up. I have resorted to downloading and installing these KB updates one-by-one after a clean install of Windows 7 64 bit on my T400 model 2764CTO.    Service Pack 1 is installed and Microsoft.NET Framework 3.51, which satisfies Lenovo's requirements. I am running BIOS 3.11 and plan to update it, but would like to solve this problem first, as I would hate to experience a freeze during a BIOS update!
Anyone else having this problem, or any solutions?

DID you get the machine from someonelse, outside of Lenovo? DID you upgrade the original o/s?
what o/s?
==
KB are offered by microsoft, not Lenovo/su. Under a rare condition, SU will offer as KB. A known instance, where microsoft offers HOTFIX, but not for monthly update distribution. Lenovo has their version of this KB. Probably this HOTFIX fixes a problem in Lenovo land driver that needs the hotfix.
I am amazed at how many KB fixes show up for your machine!!!
==
Clearly this is a bug, perhaps arising from an license consent dialog box that fails to pop-up. << assumption, please docment.<<<
Always update your BIOS 1st, the Net frame (v4?). Then try the update land.
===
As I would hate to experience a freeze during a BIOS update
Dont BIOS update during a rain storm. or power fauilure. Always use a ISO (cd) version of this.  Download/burn this version in case. Then use the other version, Update from windows. (you now have a backup).
Please research your hardware install guide, as too how to RESET BIOS eeprom.  Get tweezers, change the jump prom clip. BIOS flash from 0. Jump prom clip back. Is this scary, yesl jumper is on mother board.
so
1 3 5
2 4 6
Plastic jumper is 34 56. Change to 1234, and you reload a bios from blank. You can enter UUID, serial number and fun stuff.
Do not loose the plastic jumper. Turn the a/c off. Have reading glasses. But this is the solution to what if BIOS update freezes. Also have a ISO backup of the previous release of BIOS on CD.

System Update 5.06 won't install: MCSDKSetupRed.exe Process exit code: 1157

Win 7 x64 on Thinkpad W510. Original OS install from 2 years ago with multiple updates. Most recently, System Update 5.05. Manually downloaded and tried to install 5.06. Failed to uninstall old version, so I did a manual uninstall (deleted directories and searched all entries in registry and deleted). Now 5.06 no longer stalls at uninstall of ver 5.05, but fails to complete the install of 5.06 with the log entry
Filename: C:\ProgramData\Lenovo\tvsuinstaller\MCSDKSetupRed.exe
2014-07-05 20:16:57.243   Parameters: /S /qn /V/qn
2014-07-05 20:16:59.558   Process exit code: 1157
2014-07-05 20:16:59.561   -- Run entry --
2014-07-05 20:16:59.561   Run as: Current user
2014-07-05 20:16:59.561   Type: Exec
2014-07-05 20:16:59.561   Filename: C:\ProgramData\Lenovo\tvsuinstaller\UninstallSU.exe
2014-07-05 20:16:59.587   Need to restart Windows? No
2014-07-05 20:16:59.594   Deinitializing Setup.
2014-07-05 20:16:59.606   Log closed.
Solved!
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Hi,
What follows is guesswork on my part...
That 1157 error code translates to:
One of the library files needed to run this application cannot be found.
On the TVSU 5.06 page (here) under software requrements I see:
Microsoft .NET Framework version 1.1 with Service pack 1 or Microsoft .NET Framework version 2.0 is required for System Update to work Correctly. Use Microsoft Windows Update to ensure that Microsoft .NET Framework 1.1 or 2.0 is installed on your system.
Do you have an appropriate .NET installed?
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Lenovo System update 5.1 won't install on windows 8

My sytstem update worked for a few weeks in windows 8 and then it stopped loading. I tried to do an uninstall and reinstall but unfortunately I get the following message "the wizard was interrupted before lenovo system update could be completely installed" I read forums that I need to have .net install which I already have so what else could be the problem. Are there any files that I should make sure are deleted?
Solved!
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Had the same issue and the same error message after System Update 5.01.0005 stopped working and would not install after being uninstalled.
I looked at the installation log and there was an error about service installation failure. So I looked at the Windows Services, and there was a System Update service installed, pointing to a non-existing folder under Program Files (x86). I removed the service manually (sc delete SUService from administrative command prompt) and after that System Update installed fine.

10.6.4 Update FAILS. Popup says "Install Failed"

Here's whats in the install.log.
First Failure.
Jun 15 20:31:22 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: Calculated need 3199 MB; 137649 MB free.
Jun 15 20:31:23 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: PackageKit: ----- Begin install -----
Jun 15 20:31:23 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Jun 15 20:31:23 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: PackageKit: packages=(\n "PKLeopardPackage <file://localhost/Library/Updates/zzz061-8419/MacOSXUpd
10.6.4Patch.pkg>"\n)
Jun 15 20:31:32 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: PackageKit: Skipping component "com.apple.driver.AppleIntelNehalemProfile" (1.0.0-11.0.0-110000-*) be
cause the version 1.0.1-11.1.0-110100-6 is already installed.
Jun 15 20:31:37 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: PackageKit: Skipping component "com.apple.driver.AppleIntelPenrynProfile" (1.0.0-17.0.0-170000-*) bec
ause the version 1.0.1-17.1.0-170100-5 is already installed.
Jun 15 20:31:48 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: PackageKit: Skipping component "com.apple.driver.AppleIntelMeromProfile" (1.0.0-19.0.0-190000-*) beca
use the version 1.0.1-19.1.0-190100-5 is already installed.
Jun 15 20:32:00 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: PackageKit: Extracting /Library/Updates/zzz061-8419/MacOSXUpd10.6.4Patch.pkg (destination=/var/folder
s/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root, uid=0)
Jun 15 20:32:13 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: PackageKit: Install Failed: PKG: extracting "com.apple.pkg.update.os.10.6.4.patch"\nError Domain=PKIn
stallErrorDomain Code=110 UserInfo=0x10e782350 "An error occurred while extracting files from the package “MacOSXUpd10.6.4Patch.pkg”." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x10c27
bba0 "The operation couldn’t be completed. FinishStreamCompressorQueue error") {\n NSFilePath = "/var/folders/zz/zzzivhrRnAmviuee+++++++++/-Tmp-/PKInstallSandbox-tmp/Root";\n NSLocalizedDescription = "A
n error occurred while extracting files from the package \U201cMacOSXUpd10.6.4Patch.pkg\U201d.";\n NSURL = "MacOSXUpd10.6.4Patch.pkg -- file://localhost/Library/Updates/zzz061-8419/061-8419.English.dist";\n
NSUnderlyingError = "Error Domain=BOMCopierFatalError Code=22 UserInfo=0x10c27bba0 \"The operation couldn\U2019t be completed. FinishStreamCompressorQueue error\"";\n PKInstallPackageIdentifier = "com.app
le.pkg.update.os.10.6.4.patch";\n}
Jun 15 20:32:44 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[88429]: Error: An error occurred while extracting files from the package “MacOSXUpd10.6.4Patch.pkg”. (PKInsta
llErrorDomain code 110)
Second Failure.
Jun 15 20:36:05 tilt Software Update[280]: Calculated need 3946 MB; 137723 MB free.
Jun 15 20:39:30 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[316]: Calculated need 3199 MB; 137722 MB free.
Jun 15 20:39:30 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[316]: PackageKit: ----- Begin install -----
Jun 15 20:39:30 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[316]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Jun 15 20:39:30 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[316]: PackageKit: packages=(\n "PKLeopardPackage <file://localhost/Library/Updates/zzz061-8419/MacOSXUpd10.6.4Patch.pkg>"\n)
Jun 15 20:39:33 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[316]: PackageKit: Install Failed: (null)\nError Domain=PKInstallErrorDomain Code=103 UserInfo=0x10ce24400 "The package “%@” is not appropriate for your system." {\n NSFilePath = "/Applications/QuickTime Player.app/Contents/MacOS/QuickTime Player";\n NSLocalizedDescription = "The package \U201c%@\U201d is not appropriate for your system.";\n NSURL = "MacOSXUpd10.6.4Patch.pkg -- file://localhost/Library/Updates/zzz061-8419/061-8419.English.dist";\n PKInstallPackageIdentifier = "com.apple.pkg.update.os.10.6.4.patch";\n}
Jun 15 20:39:38 tilt /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[316]: Error: The package “%@” is not appropriate for your system. (PKInstallErrorDomain code 103)

Did you try the Combo update? http://support.apple.com/kb/DL1048
I am in the habit of running repair permissions, repair disk and doing a backup. Restart in SafeBoot (not mandatory just for good measure) to run the Combo install. Trouble free so far. Hope this helps.

Cannot install System Update 4 on Thinkpad W520 running Win7 Prof 64

I am having problems installing system update 4. I originally installed it and had the problem with running it and getting the tvsu error message that is addressed in another thread.
I uninstalled it then ran two registry optimizers and reinstalled .Net and now I can't even install it. When I do I get the following:
This setup will perform an upgrade of '!@^'. Do you want to continue? Yes or No.
I click Yes and it runs some more until this pops up:
Error 2753. The File 'startsuservice.exe' is not marked for installation.
Click OK then the installation program finishes but does not complete. I even tried to uninstall and reinstall the entire toolbox and that does not work.
I have a W520 running Win7 64.

Thanks for the thoughtful response. See my answers in bold.
sclexman wrote:
You opened this thread in June 2012, and Now you are back to give us an update.
Slicing and dicing the registry is NOT the solution. Why not, if you know what you are doing? Guess the MSI installer is not the answer. I would NEVER use a registry cleaner, EVer. It over cleans. No argument there.
(1) Does programs and features show System update installed? No IF so try to uninstall.
(2) Install System Update 5.0.2 and post the results. Won't install. If it did, what results would I post? Install on top of version 4 and see what happens. SU is not installed. Support of your laptop does NOT show version 4 available for download.
(3)This system was factory shipped win 7 (released feb 22,2011) did system update ever work out of the box? No.
(4) What version of . Net installed? v4 3.5 SP 1 is needed. NO need to uninstall/reinstall. You are overworking yourself. Agreed
===
You state you used 2 registry cleaners, and from feb 2011 until your June 2012 post, was all well with your system? Yes, a couple of other problems were actually fixed but not this one. Based on all of the experts disdain for these cleaners, I guess I was lucky that they didn't cause more problems.
I would backup your user data and factory install. No, too much work. See foot, it has a hole in it. ?????
When did you receive this laptop, like before June 2012? purchase date? June, 2011
==
Your original post:
I originally installed it and had the problem with running it and getting the tvsu error message that is addressed in another thread.
When did you run registry cleaners? Approx. between 6/11 and 6/12. After the tvsu error message that is addressed in another thread? Yes
==
Your most recent post referred to a workaround. This involves SU version 5. It wont reinstall, seems SU service (old) pointing to non existent folder. New SU just released. You are version 4. So? Any version I try to install fails with the same message.
==
I do problem determination on main frames. Been doing it for 30 years. I did the same early in my career. Gather the facts. In your case, original, , System update msg error. Did something else occur(registry cleaner). Some times the interview points to the most simple solution. Oh, really? The easy fix would be to bypass the point in the install process that is pointing to a previous version that does not exist or find the offending registry entry that is deceiving the install process and delete it. But I can't do that because I am not a MS/PC software engineer and I can't seem to find one who can help. OH, change parm=0 to parm =1 or install the newer version. Where? Simple. You over killing it.
What I like to call tourist Information...(couch potato), .. so. bottom line, in June 2012, version 4 SU gave me a error message. That is where we start. That would be nice but no one has ever solved the original problem in this forum.

New X301 --- Can't run ThinkVantage System Update.

Argh. Trying to run System Update on brand new X301 and the process freezes at 34% completed, with no bytes downloaded. Looks like it is still at the GET NEW UPDATES stage --- but it has been sitting there for 40 minutes. This has now happened twice and system is only 2 hours old. Help help.
Solved!
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System Update also worked fine this morning (following a reboot). It froze at 34% multiple times last night and then uploaded everything perfectly this morning. Go figure. Moral of the story is that one should probably always reboot before posting a problem to the forums.
Sarah

Thinkvantage System Update 3.14.0031 Failure

T400. Vista
Ran SU and received message notice "Your copy of SU needs to be updated". When I click OK, the download tries to begin, but immediately get error box "system failed to download. Make sure you have an active network connection".
Close.
Next message box "SU failed to install. You can also install from lenovo.com/support."
I downloaded System Update 3.14.0031 and installed. Rebooted and ran getting the same result as above.
Edit: Same problem on a different computer running XP. Must be an issue at lenovo.
Solved!
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rtb, welcome to the forum,
I also had problems with v3.14.0031 earlier today, it now seems to be working as designed.
Andy ______________________________________
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Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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System Update 5.02 problem

Hello,
We have bought two brand new ThinkPad’s L430 2468-3RG with pre-installed Windows 7 and with Window 8 Pro on the DVD. We have made upgrade on the Windows 8 Pro and installed all Windows Update.
After it, we wanted to install Lenovo updates so I started System Update, choose all available updates then system wants restart. After reboot I started System Update again then it shows message "System update needs to be updated". I pressed update and System Update start installation. During installation process system shows message I attach.
Now I am not able install System Update even from installation file manually downloaded from Lenovo website.
Is there anybody who can help me or had similar problems? On the image is text explaining parameters of msiexec command.
Thanks. Ondrej

So today I have tried this:
1) Reinstall system into factory state
2) Download latest system update instalation file from lenovo web pages
3) delete su service
4) Install new version of system update manualy
On the second computer I have tried this:
1) Reinstall system into factory state
2) Run system update and install all updates
3) restart computer
4) run lenovo solution center and try update it
Result is I have the same errror on my screen. Any other ideas?

"System Update" refuses to load; perpetual restart message leads nowhere. R40, Windows XP.

Folks,
I get the following error message continuously - System Update never starts up, even after clicking "OK"; the only thing that happens is this error message goes away for about ten or fifteen seconds and then comes back. The only way I can get rid of it is to go into Task Manager and kill both of the relevant processes.
http://files.iclippy.com/109436/1251274772.jpg
I removed and re-installed System Update 3.14 (the latest "driver"), and then removed that and installed an earlier version - no difference. I also repair-installed Microsoft NetFrame 2.0 ( or something like that), since System Update 3.14 apparently needs that - it didn't help .
I hadn't run System Update in - god knows how long, so, wanting to make a fresh back-up after running CCleaner and doing AVG Anti-virus and Ad-Aware scans, I decided it was about time to see what the latest Lenovo updates were first; now this.
Any ideas on how to get System Update to function properly on my machine (R40 2897-54U running Windows XP)?
Note from Moderator: Image(s) >50k converted to link(s).
E
Thinkpad R40 2897-54U running Windows XP Pro

Hi,
the firs thing, that I saw is, that you are using a realy old version of TVSU. You are using 3.13.0009.
Go to following link and download the latest version of TVSU: <3.14.0024>
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=TVSU-UPDATE
And then make following steps:
- delete the old version of TVSU using Control Panel
- once it's removed, go to %programfiles%\Lenovo
- if you see the folder "System update", then delete it manually
* reboot the machine
- after it starts back to OS install the downloaded version of TVSU
- once it's installed, check whether it's working
From your logs it's obvious, that this aplication could not be started in your environment/OS. TVSU could not be started, but unfortunately the reason is not realy shown.
Test the above and let me know about the results
Rgrds

System Update Error in T41

I am trying Windows 7 on my T41, and running System Update ver. 4 to get the necessary drivers. I keep getting Error 75. Can anyone help me?

Hi scottiecargo, welcome to the forum,
hate to disappoint you, but server OSes were never supported in SystemUpdate and neither IBM or Lenovo ever released drivers for server OSes for any ThinkPads.
I know some people have installed server OSes on ThinkPads, searching here and at http://forum.thinkpads.com/ might produce some driver ideas for you.
Good luck
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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System Update Error on Windows XP 64 bit

When I try to run System Update on my T410 which I have just installed Windows XP 64 bit on, I get the following error message.
Searching for Updates
An error occurred while gathering user information.
System Update does nothing after that.

Hello,
I don't believe that Lenovo ever shipped a T410 with Windows XP Professional 64-bit Edition, so you'll likely need to manually download device drivers for the various hardware components from the various silicon manufacturers' web sites (i.e., Intel, nVidia and so forth).
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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System Update: Update of Intel Wireless LAN (11abgn, abg, bg) looping

Hi there,
System Updates (V. 3.14.0019) gives me a Update on Install of Intel Wireless LAN (11abgn, abg, bg) (11.5.0.36.). System Update says the Installation was successfu and wants to reboot. Doing so and running System Update again gives me the same update again
I tried to manually remove the driver and manually install it again. Same result.
I tried to reinstall System Update. Same result.
Anyone ideas?
Greetings

SAME HERE! T61p. VERY ANNOYING and VERY UNPROFESSIONAL.

System Update -- Cannot connect to proxy server - SOLVED

I'm on a ThinkPad T61 running Windows Vista. When I try to download from System Update, I always get the error message "Cannot connect to proxy server."
I have tried connecting to the Internet directly via Ethernet rather than through a wireless router--it doesn't make any difference.
I have also uninstalled System Update and then installed the version I downloaded from lenovo.com--same result.
System Update is an exception in Windows Firewall, and I have even tried running System Update with Firewall disabled--ditto.
Can someone please help me?
Message Edited by Tim_Lenovo on 01-29-2008 02:49 PM
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I have discovered one other potential cause of this behaviour.
If your computer is attached to a Domain, ensure you are connected to the Domain using a profile that has administrator rights when attempting these upgrades.
I was using a local profile with administrative rights, on a network connection that was outside of the corporate LAN, and I was getting the "Cannot connect to proxy server" error.
When I connected to our Corporate LAN and logged on to the machine with an administrative profile, the Proxy Server error went away, and I was then able to connect and download my required updates.
Just an FYI if you are doing this inside a large, firewalled LAN running from Active Directory.

T43p Running System Update results in popup to install "Warbirds classic"???

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