T440s: some keys not working after a few drops of water

Recently I spilled a few drops (literally) of water on my T440s' backlit keyboard. Right now, as far as I know, the following keys are not working anymore: Y, T, BACKSPACE, TAB, CAPSLOCK and left SHIFT. According to the information Lenovo gave me, the keyboard can handle about 10 liters of water so I'm not sure if water is the cause. But if not, it would be quite the coincidence.
Can somebody advise me what to do?

Hi Errieman,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with keyboard in your Lenovo t440s laptop.
As you have mentioned that there is a water spillage, as due to this the keys are not working I would suggest you to visit the nearest service centre as this might be the issue with keypad.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Similar Messages

Some keybaord keys not working after suspect virus on Tecra A

Apostrophe, delete, semicolon and end keys not working after a suspected virus attack. I found record of the same problem on the net but apparently this guy fixed his problem after he found scroll lock or num lock on.
This is not the case here but there is something going on with numlock - register shows 2 and not 0. change to 0 but when reboot back to 2 again.
Suspect changed back by bios. I thought i couldnt get to bios because DEL key not working but found ESC works.
Tried to reset default values for bios but then cannot save and exit as this required the END key to work.
I was running XP at the time of the (suspected) attack and could not rectify the problem so put the computer back to the OEM status which i hoped would help - it did not, same problem so rather than install all the software on the computer again with XP i upgraded to Windows7 - fresh install.
Still keys do not work - it was a real pain to start with as my computer was set up to ctl+alt+del to log in and i had to do this with on screen keyboard - XP - this also showed that numlock was on before and after windows boot.
The reason i suspect a virus - my wife was watching one of her tv shows on line from home country (another toshiba laptop) and i needed to use that laptop for something else so i asked her to use mine - later on we turned the laptops off and in the morning turned tham back on again, the other laptop with AVG virus protection flagged several hits and this one with (FAMOUS and completely up to date) Norton flagged nothing - once i got into it using on screen keyboard.
Problems with this computer was found after scanning with a different antivirus.
Anyway - i am left with 4 keys that do not work on my keyboard (actually they did work after i logged into the computer for the first time but i had to hold them in for a long time - and then next time i rebooted, not work at all and havent ever since)
Any assistance here would be greatly appreciated, i have been working on this all weekend with no joy at all.
Thanks in advance.

Thanks Xardas,
I have essentially done both - tried Toshiba OEM status found on a small partition of the toshi hard drive - no good - then did a fresh install of Windows 7 - still no good
You know - as cunning as it sounds - i cannot reload the default settings in BIOS as it requires the END key to work so i can Save & Exit - all i can do is Exit Without Save - i sort of feel snookered at the moment.
Toshiba got back to me today and said that i have tried everything they would have (yeah for sure) and to take my machine into a service centre for a hardware check - yeah right on boys!
Check out this guys post below found on Kioskea.net - getting close to a year ago...
ms ml - Nov 10, 2009 12:52am GMT
Hi there, I was hoping that you might be able to help me with the problem that I seem to be having with my Toshiba Satellite Laptop Keyboard too. For a few days now I havent been able to use a few of the keys on my keyboard, including (1) delete (the backspace key is still working though), (2) colon/semicolon, (3) apostrophe/quotation marks and (4) end (the home and PgUp and PgDn keys are still working though). Any suggestions?
Identical to my problem....obviously this guy had the same problem as well...see below - same thread.
yab - Feb 9, 2010 4:47am GMT
hi did you ever figure this out? i have the same exact problem...
However, i was not able to solve my problem the way this guy did - my scroll lock is not activated - it seems to work ok (on and off) i tested it using Excel to move around the cells.
yab ms ml - Feb 9, 2010 7:57am GMT
Nevermind. For me it was scroll lock. My apostrophe, semicolon, and delete keys are alive and working again. I hope you have the same easy fix.
Incidently - never hear from the first guy again - probably ended up being his scroll lock.
all sugestions welcome - sorry my smily face has no eyes -) guess why!

I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for

I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for the HP driver when i boot up. It also will not save in any print or postscript format. Does anyone know how to fix?
Currently use a Mac with the latest Mavericks 10.9.4

Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
Follow us on Twitter @VZWSupport

Keyboard: some keys not working

Some keys not working. Need help/suggestions. Not great with computers so PLEASE give details/steps re: how to do what you suggest - thanks!
Details: intel based iMac running snow leopard 10.6.8. Apple wireless/bluetooth keyboard (came with the iMac).
Some keys suddenly stopped working: space, tab, capLock, option key to the right of space bar (one on the left works), down arrow
The problem happens in various programs (safari, pages, etc)
The keyboard is fine on another iMac
A different keyboard is fine on this/the involved iMac
(nutshell: keyboard works fine - computer works fine, unless they're together)
Here's what's been tried/checked:
-checked the settings for universal access ("mouse keys" are off) and checked for any bluetooth keyboard shortcuts.
-in system preferences "speech" is not set for "speak selected text when the key is pressed" - this is not checked/selected
-tried creating a new user but had the same issue so it's computer-wide rather than just a user account
-removed the keyboard and reconnected (using the +/- signs and "disconnect" and putting in a new code of numbers to pair keyboard)
-language/text is set for english
-did the keyboard viewer and the keys in question did NOT highlight when pressed (but don't forget the entire keyboard is fine on a different computer so thekeys aren't the issue)
-"slow keys" is turned off re: keyboard in system preferences.
Any help is welcomed. It's frustrating knowing the keyboard works, just not with this computer. Please help. Many thanks!

yes - not sure how this works...if you can see my original post there are a lot of details in there. If you can't...
nutshell: the keyboard works on a different iMac
             a different keyboard works on this/the involved iMac
             I tried to create a different user and the keyboard still does not work so it is computer-wide
             I also removed the keyboard from the computer (using the +/- symbols and disconnecting and then repairing it. The problem remained
Thanks for any help. It's crazy that the keyboard is fine and the computer is fine but together, there's the problem.
Thank you!!!

Wireless keyboard some keys not working

wireless keyboard some keys not working need help

Please do a SMC reset, if that does not work the first time please do it 2-3 more times. You can find instructions at:
https://discussions.apple.com/docs/DOC-3603

7 u j m keys not working after 10.8.1 upgrade, late 2008 aluminum Macbook

That's all, these keys do not work after update/upgrade today. They were working fine right before i did the update and are not working now. If I hit the M ket a few times i do get some garbage. Help?

Thanks, but still the same. It boot normally only if there isn't any usb device attach to the computer. I'm using usb mouse instead of bluetooth mouse and it happens not to boot normally like usual.
The technician said it would be okay if any usb devices attach to the computer during the boot apparently it won't boot normally.
Any alternative sir?

Re: NB200-134 - FN key not working after upgrade to Windows 7 Ultimate

My FN keys of NB200-134 is not working after upgrading from Windows 7 starter to Windows 7 ultimate. I tried installing every drivers found on Toshiba website for my lappy but still it does not work.
Help please

Hi asalamk,
The FN keys are controlled by Value Added Package and Flash Cards Support Utility. I think you have forgotten to install these tools
You should check the Toshiba page again and download both tools. Start with installation of Value Added Package then restart your notebook. After this install Flash Cards Support Utility. Once again restart and all FN keys should work properly now.

Brightness key not working after upgrading to win 10

MY laptop has been upgraded to win 10, but after the update brightness key is not working.

Hello I managed to solve my problem of brightness key not working by Installing the Intel HD Graphic 3000 Driver from Intel official site. So if your Graphic card is Intel HD 3000 Graphic and your system is 64 Bit OS then you can follow the below link to download it and install.....https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit Note :- This Graphic driver only support the following intel Processor And If Your Are still running the built in intel graphic card, then only download it and install at you own risk.Supports Intel(R) HD graphics on: 2nd generation Intel(R) Core(TM) i3 processor 2nd generation Intel(R) Core(TM) i5 processor 2nd generation Intel(R) Core(TM) i5 vPro(TM) processor 2nd generation Intel(R) Core(TM) i7 processor 2nd generation Intel(R) Core(TM) i7 vPro(TM) processor Intel(R) Pentium(R) Processor 900/B900/G600/G800 Series Intel(R) Celeron(R) Processor 700/800/B700/B800/G400/G500 Series

Keyboard wireless key not working after upgrading to windows 8.1

Hello,
I am having hp pavilion dv6-6165tx notebook, where keyboard having a wireless button that turns ON and OFF all wireless devices, After upgrading to windows 8.1, HP Connection Manager is not getting installed, as well as Key is not working, key color turns red and white but no action is performed.
Kindly suggest me some solution.
Note: HP Doesn't provide drivers for windows 8/8.1 ONLY WINDOWS 7 for hp pavilion dv6-6165tx.
Thanks.

Hi @Jayesh_Bhadja ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6-6165tx Notebook and the Wireless keyboard not working correctly. Here is a link to troubleshoot the keyboard.
The HP Connection Manager is something that is for Windows 7 not Windows 8.1. I would uninstall this from your Notebook. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating. It has a troubleshooting tool in this.
Make sure all your updates have been completed. I would try restarting my Notebook a few times.
If that does not help I would uninstall the keyboard from the Device manager.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Apple Keyboard used on MacBook: Some keys not working

Hello,
I use an Apple Keyboard (USB-connection, aluminium, Model No.: A1243, 2007) for typing longer texts when my MacBook is connected to an external monitor.
Since I have re-installed the OS X software on my MacBook because I had to replace the hard drive, the Keyboard doesn't work successful. Some keys just don't work; The letters cannot be typed. (Affected keys: "8", "I", "K", "," and number pad keys "7", "4", "1")
I installed all software updates for keyboards that could be found on the apple support webpages.
The keyboard istelf doesn't show any defects for me.
What can I do to solve the provlem? Or to get to know if it's a software-based problem? I want to exclude all possible software reasons.. In a worst case I have to replace the keyboard, I think. But it always worked fine and a new one can be expensive.
Thank you for all hints!
Message was edited by: fritzmartini

have you tried command-option and the keys? or command and one of the keys? if so did it work??? if not, try going into the finder, and go to preferences file, but did not know which one would be the culprit. The strategy I adopted, which took me back to my System 9 (and earlier) days, was to go into the Library folder of the affected user account, open up the Preferences folder (after backing it up elsewhere on the hard drive), and take out a small number of files (.plist files, etc) at a time, log out then back in and note any changes. The theory is that if there were any changes then it is most likely that the offending file was in the last group to be removed. You would then replace those files one at a time until the problem returned. Eventually I found the culprit. To my surprise it was the com.apple.loginwindow.plist file. Removing that cured things completely.
Why that particular preference file affected that particular key is beyond me, but it fixed the problem!

Satellite P305-S8820 - FN key not working after clean install of Windows 7

Hi,
I have a Toshiba Satellite P305-S8820. I recently did a clean install of Windows 7. I have loaded the Toshiba value added driver pack and the trackpad driver but still cannot get the trackpad or the FN key to work.
Any ideas?

Hello John
You are like other millions other users and what you can read is relevant for you but sometimes it works a little bit different. For you it can be useless but sometimes it helps. Fact is that this utility is offered for some notebook models.
Generally speaking you are right and after VAP installation the job should be done but Ive faced the same problem in the past. Sometimes it works well and sometimes not. You will not believe me but in the past I used stuff for Satellite P300 to get all stuff working on Satellite A350. I cannot explain why this happen and it sounds crazy but it is the truth.
You can also try to play a little bit with VAP installation. Try to install VAP for A300/A350/P300. Generally speaking it is the same and if this will not work well you can remove it from the system.
Launcher for flash cards? It must be listed in MSCONFIG > startup > TcrdMain.exe

Some keys not working

hello i was on window 8.1 last night i used my laptop and was working well nxt morning i turn on the laptop and it started to update the window update after updation i realised that some of the keys stop working like y t tab ctrl and more.
i read manh forums but cant find any solution
i restore the window also but it didnt work for me usb keyboard is working fine
help me guys

Dear Customer, Welcome and Thank you for posting your query on HP Support Forum It looks like you are having issues with the Keyboard on your Notebook.We will surely assist you with this. Troubleshooting Steps: Step 01. Click on the Start Button and go to Control PanelStep 02. Open the Device Manager and expand the Keyboard from the listStep 03. Right click on Standard PS/2 Keyboard and click on UninstallNote: This driver will get installed again automatically on your NotebookStep 04. Please turn OFF the NotebookStep 05. Un-plug the Power/AC Adapter and also remove the Battery tooStep 06. Press and Hold the Power Button of the Notebook for a full minuteStep 07. Now let's re-insert the battery back in and plug back the Power/AC AdapterStep 08. Start the Notebook and keep tapping F10 Key during the startup to access the BIOSStep 09. Once you get to the BIOS, Please press F9 or F5 Key[Model specific] to load setup defaults for the BIOSStep 10. Use the arrow keys to say "YES" and hit enterStep 11. Now let's press Esc/Escape Key. Save Changes and Exit - YesStep 11. Now please wait till the Unit loads the Windows Operating system Or Please check if Sticky Key is turned ON by any chancePlease press Shift Key 5 times and turn it OFF if it is turned ON by any chance And If the issue still persists please check and verify if an External Keyboard works fine with your Notebook Note: Please click on the below shown link to find more troubleshooting stepshttp://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=5442782 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

FN keys not working after Windows reinstallation

After a reinstall of windows my fn keys do not all work, some do but the small icon that used to appear that shows the fn button process whilst using it does not come up either
What driver do I need to reinstall?
Thanks in advance

Hello
I dont know what notebook and Windows you have exactly but if you use Vista or Windows 7 you have to install Toshiba Value Added Package and Flash Cards Support Utility. After this your FN keys will work again!
Everything can be downloaded here:
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

X301 Vista FN Keys Sound Keys not working after standby or hibernation

After the Laptop is waking up from standby mode or hibernation mode some FN Keys, such as Display brightness, F3, F12 are not working. F4 is working. Also the Keybord light is working.
The Sound Keys sometimes work, sometimes not.
Any ideas?

I found in the device manager out that there was a problem with the "Thinkpad PM device". I deinstalled it and restarted the Laptop then it was installed automatically again.
Now most of the time it works, still not always. It looks like Lenovo needs to do some work on the driver.

AltGr key not working after upgrade to Xorg 7.3

So, I upgraded to Xorg 7.3, and everything seemingly worked fine.
Then I tried writing an e-mail address, and pressing AltGr+2 which should give me an (at) symbol didn't work. After fiddling about abit, I concluded that AltGr did not work at all.
I tried the suggested solutions in the wiki, but none worked for me. I also tried setting Option "XkvVariant "nodeadkeys", but no luck there either.
Here's the keyboard section of my xorg.conf:
Section "InputDevice"
Identifier "Keyboard0"
Driver "kbd"
Option "CoreKeyboard"
Option "XkbRules" "xorg"
Option "XkbModel" "pc105"
Option "XkbLayout" "no"
Option "XkbVariant" ""
EndSection
This worked like it should before the upgrade.
As you may have noticed, I have a norwegian keyboard. And if it helps, it's a laptop keyboard - I have a HP nc8430.
Pressing and releasing AltGr in xev produces this output:
FocusIn event, serial 28, synthetic NO, window 0x2200001,
mode NotifyUngrab, detail NotifyAncestor
KeymapNotify event, serial 28, synthetic NO, window 0x0,
keys: 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
I'm not entirely sure if this is relevant tough.
Any help will be greatly appreciated.
EDIT: I should perhaps add this:
I'm not using a composite manager like Compiz or Beryl, and I do not have composite nor AIGLX enabled in my xorg.conf.
I'm using the fglrx driver.
Last edited by sunn (2007-11-07 16:28:46)

It seems the problem has resolved itself. I did a pacman -Syu today, and although only libsamplerate was upgraded, my AltGr key functions properly again. Kind of weird, as libsamplerate seems to have something to do with audio.. But hey, it works, and I'm not complaining.

T440s: some keys not working after a few drops of water

Similar Messages

Maybe you are looking for