T500 after 4 weeks use traces on rough edges
Hello Lenovo Community,
i have bought 4 weeks ago a ThinkPad T500 20552CG and a adapted ThinkPad BackPack Carrying Case.Usually i work in the University with the Laptop and i have ever used it carefully and transportated it in the carrying Case. And yesterday i saw that the rough edges have use traces. The magnesium layer is used.I decided to bought a Thinkpad because they have high quality criteria. On the Pictures i have documentated the traces:
http://www.abload.de/image.php?img=00006ybwi.jpg
http://www.abload.de/image.php?img=0002696dc.jpg
http://www.abload.de/image.php?img=00027fc4d.jpg
It can no't be possible after 4 weeks that the Thinkpad look like i worked with it a long time.I tought with the Bagpack the Thinkpad is protected, however it was not the case!
What do you think about it, is this a case of warranty?
At last i will say that i'm very disapointed because i tought i bought a high quality product!
Best regards
Frato
P.S. Sorry for my bad English!
Message Edited by Frato on 12-16-2008 06:02 AM
Hi
If you have a warranty they most likely will replace the top. I had a T42p, it became scratched and Lenovo or IBM replaced the top.
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